JOB DESCRIPTION AND JOB SPECIFICATION

HUMAN RESOURCE MANAGEMENT

PRESENTED TO

SIR SHIEKH USMAN YOUSAF

PREPARED BY

TAYYBA RAFIQUE
ROLL NO: Mi09MBA049

JOB DESCRIPTION AND JOB SPECIFICATION

JOB DESCRIPTION DEVELOPMENT MANAGER

Job Description
Reports to: Board of directors, steering or management committee Role: To take responsibility for the day-to-day running of the volunteer centre and to manage, promote, support and develop it. Key areas of work: Develop the centre as a viable resource for voluntary and community groups and volunteers, including implementing appropriate policies and practice guidelines Liaise with voluntary and community organisations and assess the number and type of volunteers they require Recruit and interview prospective volunteers for opportunities in the voluntary and community sector; assess their interests, skills and support needs and refer accordingly with due consideration to an organisations functions and requirements Keep appropriate and up-to-date records of vacancies and volunteers Develop and maximise volunteering opportunities for the area Ascertain barriers to volunteering for certain target groups and seek solutions Take responsibility for the centres own volunteers, keeping them informed of opportunities and volunteering issues, identifying appropriate training, support and resources for them Monitor satisfaction levels of individual volunteers and organisations with referrals Keep up to date with volunteering issues regionally and nationally Consult and network with community and voluntary groups, keeping them informed and supported with information on good practice with respect to all aspects of volunteering Provide training for local organisations in areas relevant to volunteering Set up a monitoring and evaluation system and use accordingly to provide information appropriate to the needs of funders, the centre and other agencies as required Prepare reports, appraisals and budgetary projections and reports Report to board

JOB DESCRIPTION AND JOB SPECIFICATION Identify and seek additional funding opportunities for the centre and future project developments Promote and develop concept of volunteering to all sections of the community Organise and maintain the centre in an efficient and effective manner in accordance with the directions of the management committee In addition, a place of work, hours of work and salary should be specified. .ii Person Specification Leadership and management skills Good knowledge of volunteering and experience in volunteering sector Organisational, research and reporting skills Excellent communication skills, both in writing and verbally Computer literacy Facilitation skills Ability to work with diverse individuals and organisations Administration and organisation skills Negotiation and facilitation skills Ability to organise, develop and implement training programmes in response to local needs Ability to work on own initiative Full driving licence with use of own car Qualification relevant to community and voluntary sector Budget management experience Ability to work in team Commitment to development of volunteering and requirements of the post Flexibility, with a willingness to travel and work outside normal office hours Friendliness and approachability To uphold the principles of equal opportunities and anti-discriminatory practice in all aspects of work

JOB DESCRIPTION- Chief Executive Officer

Job Description Reports to: Board of Directors Role: To direct, manage and deliver the aims and objectives of [the volunteer centre] in line with its strategic plan, ethos and policies Key areas of work: Oversee existing services and their development 3

JOB DESCRIPTION AND JOB SPECIFICATION Identify and access resources (financial, human and material) required to further the centres aims Take overall responsibility for attracting funds and managing centres finances effectively and efficiently Develop representational role appropriately and strategically Develop and manage relationships with stakeholders Work to increase volunteerism, voluntary activity and promote and develop best practice in volunteering Report to board of management Assist board in development of strategic plan Monitor and evaluate work plan using performance indicators Such other duties which do not change the nature of the post as may be determined by the board in response to contractual developments and needs To uphold the principles of equal opportunities and anti-discriminatory practice in all aspects of work In addition, a place of work, hours of work and salary should be specified. 2.ii Person Specification Visionary leadership capacity Practical strategic planning ability Organisational and personnel management experience (voluntary or paid) Third level degree and / or similar professional qualification Strong interpersonal and motivational skills Excellent oral and written communication skills IT skills Financial management skills Enterprising, innovative and enthusiastic outlook and capability of working to a brief on his/her own initiative Familiarity with the issues relating to volunteering in Ireland Familiarity with the public service system in Ireland Full clean driving licence Minimum of 3 years in management role Proven track record in identifying and securing sources of funding Direct experience of working with a volunteer organisation and/or working as a volunteer Experience of public relations planning and delivery Experience of interaction with the public sector Understanding of social inclusion issues Self motivated, enthusiastic and driven Commitment to development of volunteering and requirements of the post

JOB DESCRIPTION AND JOB SPECIFICATION A team worker who is able to plan and achieve aims

JOB DESCRIPTION COUNTY MANAGER

Job Description Reports to: Board of directors and co-ordinates with individual management committees across the county Role: To develop, promote, manage and support a county-wide Volunteer Centre ensuring that each office promotes, supports and manages volunteer participation in their local areas through the provision of the following services: - Placement service, i.e., matching volunteers to opportunities in the voluntary and community sector - Registering volunteering opportunities - Supporting voluntary and community groups through the provision of training and information - Promoting volunteering to all sectors Key areas of work Develop the entity that is the county-wide Volunteer Centre as a viable resource for voluntary/community groups and volunteers in the whole of the County and its natural environs Oversee existing services and their development Develop new Volunteer Centre offices across the county Promote the work of the [county] Volunteer Centre locally, nationally and internationally Develop policies and procedures and ensure that these are uniformly implemented across the county offices Identify and access resources (financial, human and material) required to further the [county] Volunteer Centres aims and objectives With the board of directors, take overall responsibility for attracting funds and managing the [county] Volunteer Centres finances effectively and efficiently Manage staff and volunteers in each of the Centres offices Conduct regular training needs analysis with staff and volunteers working within the [county] Volunteer Centre and ensure all staff and volunteers are adequately trained to provide a competent service Provide training for voluntary and community groups through-out the county Co-ordinate with local management committees on the day-to-day running of each local are office Manage and develop relationships with stakeholders Develop representation appropriately and strategically

JOB DESCRIPTION AND JOB SPECIFICATION Monitor and evaluate work of the [county] Volunteer Centre Promote volunteering and a culture of volunteerism Ascertain barriers to volunteering for certain groups and seek solutions to barriers Keep up-to-date with volunteering issues regionally and nationally Develop innovative programmes to encourage volunteering In addition, a place or places of work, hours of work and salary should be specified. 3.ii Person Specification Self-motivated, enthusiastic Excellent knowledge of volunteering and experience in the volunteering sector Practical strategic planning ability Superb organisational skills Excellent research and report writing skills Experience of writing successful funding applications Experience of preparing budgets and successfully running an organisation within budget parameters Excellent negotiation and facilitation skills Computer literacy Ability to work with a team and to work with people at all levels of the organisation Experience of public relations planning and delivery Experience of developing sustainable relationships with all stakeholders Willingness to work outside normal office hours Knowledge of equal opportunities, anti-discrimination and social inclusion policies and practices

JOB DESCRIPTION DEVELOPMENT OFFICER

i Job Description Reports to: Manager Role: To undertake a scoping exercise of a pre-decided area (normally an extension or development of the centres current remit) To develop the volunteer placement service in the same area and to promote volunteering and civic participation to individuals living there

JOB DESCRIPTION AND JOB SPECIFICATION To recruit and support volunteers and place them in voluntary roles and work with organisations to ensure there is a variety of roles available for volunteers to participate in Key areas of work: Carry out a scoping exercise to determine best long-term volunteer infrastructure for the area Establish an outreach office specific to the area Promote voluntary work through a variety of methods to potential volunteers and recruit volunteers for tasks and roles Establish the needs of registered volunteers and provide them with as much support as is necessary to secure satisfactory placement Follow up placed volunteers Deliver outreaches and other volunteer recruitment programs Work with organisations to ensure that a wide range of volunteering opportunities are registered with the project In conjunction with the training officer, recruit organisations to participate in the centres training program, thereby increasing their capacity to recruit and retain volunteers. Keep accurate and methodical records relating to volunteers and volunteering opportunities In conjunction with the manager, help prepare any necessary reports, appraisals and budgetary projections for the centres funding bodies Such other duties which do not change the nature of the post, as may be determined by the volunteer centre manager and/or management committee in response to contractual developments and needs. In addition, a place of work, hours of work and salary should be specified. 4.ii Person Specification Ability to work with a wide range of individuals and organisations in an anti-discriminatory manner Ability to communicate effectively, both in writing and verbally Ability to consult and network effectively between different organisations Ability to advise, inform, motivate and support individuals and organisations Awareness of equal opportunities Ability to work on own initiative Accurate and methodical approach Ability to produce and access information efficiently and accurately Sound administrative and organisational skills\ Sound IT skills Significant experience of being a volunteer or of working with volunteers in a developmental and supportive capacity

JOB DESCRIPTION AND JOB SPECIFICATION Experience working in an office environment Commitment to the requirements of the post Commitment to the development of volunteering Enthusiasm and drive Friendliness and approachability Flexibility Willingness to work alongside volunteers A self motivated approach to work A constructive and progressive attitude to working as part of the staff team and ability to develop partnerships with the wider community

JOB DESCRIPTION PLACEMENT OFFICER

Job Description Reports to: Manager Role: To recruit volunteers and match them to opportunities and support them in their volunteering roles; to work with voluntary and community groups to ensure that there are a variety of identified roles available for volunteers to participate in; to support the Manager with the implementation of the Boards workplan. Key areas of work: Promote volunteering across the community Recruit volunteers for a variety of tasks and roles Establish the needs of registered volunteers and provide them with necessary supports to secure satisfactory placement Build relationship with voluntary and community organisations to ensure that a wide range of volunteering opportunities are registered with the Centre Provide advice and assistance to organisations wishing to recruit volunteers Identify, promote and implement a range of corporate challenges Maintain an up-to-date database of volunteers and volunteering opportunities Keep accurate and methodical records relating to volunteering and volunteering opportunities Such other duties which do not change the nature of the post, as may be determined by the Centre manager / board. In addition, a place of work, hours of work and salary should be specified. 5.ii Person Specification Commitment to the concept of volunteering and objectives of the post Ability to work with a wide range of individuals and organisations

JOB DESCRIPTION AND JOB SPECIFICATION Excellent communication skills, both written and verbal Ability to network effectively between different organisations Ability to advise, inform, motivate and support individuals and organisations Ability to work as part of a team and on own initiative Accurate and methodological approach Strong organisational, administrative and IT skills Experience of local voluntary and community sector Enthusiasm and drive, friendliness and approachability Willingness to work alongside volunteers Self-motivated Full, clean driving licence Flexibility

JOB DESCRIPTION AND JOB SPECIFICATION

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