Subject Outline MGT101 - Management principles and practices

Contact Details
Lecturer: Contact Details: Availability: Program Manager: Louise Weaver-Laing louise.laing@lecturers.apm.edu.au Wednesday 8:30 12:30 Gana Pathmanathan gpathmanathan@think.edu.au

Table of Contents
Section 1 Section 2 2.1 2.2 2.3 2.4 2.5 2.6 Subject Details .................................................................................................. 3 Academic Details .............................................................................................. 4

Student Learning Outcomes ........................................................................................ 4 Unit Content and Structure.......................................................................................... 4 Weekly Schedule ......................................................................................................... 5 Teaching Methods and Strategies ............................................................................... 5 Student Assessment Schedule ..................................................................................... 6 Prescribed and Recommended Resources ................................................................... 7 Assessment Details ........................................................................................... 8

Section 3 3.1 3.2 3.3 3.4 3.5 3.6

Terms ........................................................................................................................... 8 Extensions and late submissions ................................................................................. 8 Grades.......................................................................................................................... 9 Grading Scale .............................................................................................................. 9 Preparation and submission of assignment items...................................................... 10 Plagiarism .................................................................................................................. 10 Academic Standards........................................................................................ 11

Section 4 4.1 4.2

Expectations of Students ........................................................................................... 11 Academic Handbook ................................................................................................. 11 Academic and Non-Academic Support .......................................................... 12

Section 5 5.1

Academic Skills Classes............................................................................................ 14 Program Map .................................................................................................. 15

Section 6

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Section 1 Subject Details

Subject Code:

MGT 101

Subject Title:

Management Principles and Practices

Prerequisite(s):

None

Level:

100

Courses(s):

Bachelor of Business

Core/Elective:

Core

Credit Points:

10 (Total course credit points 240)

Trimester Dates: Timetabled Hours per Week:1 Personal Hours per Week:2

4/7/2011 30/9/2011

4 hours

6 hours

Mode of Delivery:

On Campus

1 2

Total time spent per week at lectures, tutorials, clinical and other placements Total time students are expected to spend per week studying, completing assignments

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Section 2 Academic Details

2.1 Student Learning Outcomes

On successful completion of this unit students will be able to: 1) 2) 3) 4) 5) Describe the workplace environment and its major influences Define various managerial roles and functions and their place in modern organisations Critique several different management theories and perspectives Discuss the role and importance of organisational and management structures Analyse several different management theories and discuss them through practical examples and in case studies 6) Explain the role of managers and leadership in developing sustainable businesses 7) Explain the role of stakeholders in the management process Apply theory to practical case studies to demonstrate critical thinking. 2.2 Unit Content and Structure

This unit introduces students to key management and leadership theories and concepts such as organisational structure and culture, corporate social responsibility, sustainable business and triple bottom line management, managing groups and motivating staff, managing human resources and employee relations, strategic management and planning, leadership and decision-making. It discusses how to manage conflict in organisations and how to effectively negotiate in a business environment. The unit is designed and delivered from the point of view of leadership and management requirements, but provides students with an understanding of the needs and expectations of key stakeholders such as staff, customers, suppliers, government, and the wider community and society. Managing for sustainability and the future is a major theme in this core unit. This unit will discuss theories by Taylor, McGregor, Mayo, Drucker as well as Canter, Collins and Mintsberg, plus new sustainable business theorists including Dunphy. Indicative topics and when they will be discussed are outlined below.

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2.3

Weekly Schedule Week Week 1: Week 2: Week 3: Week 4: Week 5: Week 6: Week 7: Week 8: Week 9: Week 10: Week 11: Week 12: Week 13: Topic An introduction to management and leadership management structures Introduction to cross cultural workplace communication Sustainable strategic management and organisational planning Management and the corporate culture Motivation and the learning organisation Managing individuals and groups Managerial and leadership decision making Leadership for sustainability Managing human resources Corporate social responsibility and sustainability Organisational quality and management systems Business sustainability (triple bottom line) and managing for change Examination week Final Exam Group assessment Mid Trimester exam Assessment Task

2.4

Teaching Methods and Strategies

The unit will be delivered on campus via four hours per week of face to face lectures and tutorials or off campus via the Learning Portal.

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2.5

Student Assessment Schedule Assessment Type Mid Trimester Exam When assessed Week 6 Weighting 30% Purpose This exam will focus on the first 5 weeks of the trimester and will cover concepts covered during this time. The exam will be comprised of short answers questions Students are required to research and document a contemporary case study that has been identified by the lecturer. Problems might relate, for example, to organisational structure, leadership, motivation, business ethics, cross cultural workplace communication, corporate sustainability etc. The Report should: Describe the problem and discuss its impact on the business Identify and assess potential solutions Describe how the business resolved the issue and why the final solution was selected Include a literature review of the problem and as well as any similar cases. This assessment addresses student learning outcomes: 1, 3, 5 and 8. This closed book exam features two parts. The first part will include a series of multiplechoice questions. The second part will include a series of short and long answer exercises This assessment addresses learning outcomes: 1-8.

Report The 1500 word report is to be fully referenced.

This assessment is required in week 9.

30% (A Contribution weighting of 10% per student is to be included)

Exam

This assessment is required in week 13.

40%

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2.6

Prescribed and Recommended Resources

Prescribed text Samson, D. and Daft, R.L. (2009) Management (third Pacific Rim edition) Thomson, South Melbourne. Recommended texts Bartol, K., Martin, D., Tein, M., Matthews, G., Ritson, P. and Scott-Ladd (2005) Management Foundations, McGraw-Hill Education, Australia Bolman, L and Deal, T. (1997) Reframing Organisations (2e) Jossey Bass, San Francisco Bateman, T.S. and Snell, S.A. (2007) Management Leading & Collaborating in a Competitive World, 7th Edition, McGraw-Hill, Boston Collins J. and Porras L. I. (2001) Built to Last: Successful Habits of Visionary Companies, Harper Collins, USA Davidson, P. (2006) Management: Core Concepts and Skills, John Wiley & Sons, Australia Drucker, P. ( 2002) They are not employees, they are people, Harvard Business Review, Boston, USA Dwyer, J. (2005) Business Communication Handbook (7e) Prentice Hall Hannagan, T. (2005) Management Concepts & Practices, Prentice Hall Financial Times, Harlow Hitt, M.A. et al (2006) Management, Pearson Education, Australia Kanter, R. M., (1989) When giants learn to dance, Unwin Paperbacks, London, UK McGregor, D. (1960) The human side of enterprise, McGraw-Hill, NY Robbins, S. P. and Coulter, M. (2006) Management, 9e, Pearson Education, Australia Schermerhorn (2005) Management: Second Asia Pacific Edition, John Wiley & Sons, Australia Sinclair, A. (2005) Doing Leadership Differently: Gender, Power and Sexuality in a Changing Business Culture Melbourne: Melbourne University Press. Sinclair, A. (2007) Leadership for the Disillusioned: Moving Beyond Myths and Heroes to Leaders that Liberate Crows Nest: Allen & Unwin. Reference Journals Academy of Management Journal Academy of Management Review Asia Pacific Business Review Asia Pacific Journal of Management Asian Business and Management British Journal of Management Business Strategy Review European Management Journal Harvard Business Review Journal of Management Management Decision Management International Review Royal Academy of Management

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Websites Australian Institute of Company Directors www.companydirectors.com.au/default.htm Australian Institute of Management http://www.aim.com.au/ Australian and New Zealand Academy of Management http://www.anzam.uts.edu.au/ Business Victoria http://www.business.vic.gov.au/BUSVIC/STANDARD/1001/PC_50467.html The Wall Street Journal http://online.wsj.com/public/us The Australian Financial Review http://afr.com.au Boss Magazine http://afrboss.com.au

Section 3 Assessment Details

3.1 Terms

To meet terms and be allowed to sit for the examination of this subject, you complete and hand in all assessments prior to the exam. Attendance is not compulsory though rolls will be taken each session. 3.2 Extensions and late submissions

If you require an extension on the due date of an assessment you should approach the assessor (lecturer) prior to the due date. It is at the assessors discretion to grant the extension and will be based upon the circumstances around your request. Such requests should be made before the due date of the assessment. Any requests for extensions or late submissions on or after the due date must be made in person to Think Buddy by completing the special considerations form and submitting together with supporting evidence. Requests will be granted only if the circumstances are compassionate and compelling and only if documentary evidence is provided. A deduction of 10% of the marks awarded per day late applies if a piece of work is submitted late without an approved extension. To avoid these penalties always communicate with your lecturer or program manager.

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3.3

Grades

Students must submit ALL assignments in order to pass the subject. For subjects with a formal examination, students must pass the final examination in order to pass the subject. Final grades for the subject are awarded by the Examinations Committee in accordance with the Colleges Assessment Regulations. (See www.thinkeducationgroup.edu.au) Marks may be scaled to produce a distribution of grades which conforms to the expected norms specified in the Colleges Assessment Regulations. High marks in the continuous assessment items will not automatically guarantee a specific award. In order to qualify for a Credit, Distinction or High Distinction a student is expected to achieve a commensurate mark in the final examination. 3.4 Grading Scale

Each assessment item will be given a grade using a numerical score. Your final grade for the subject as a whole will be based on the grading scale outlined in the Assessment Regulations. HD DI CR PS FL High Distinction Distinction Credit Pass Fail 85% 100% 75%-84% 65%-74% 50%-64% 0-49% An outstanding level of achievement in relation to the assessment process A high level of achievement in relation to the assessment process A better than satisfactory level of achievement in relation to the assessment process A satisfactory level of achievement in relation to the assessment process An unsatisfactory level of achievement in relation to the assessment process on completion of the subject providing a student has completed and has been assessed on at least one assessment task

For more detail see: http://www.thinkeducationgroup.com.au/Design-OurPolicies/default.aspx

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3.5

Preparation and submission of assignment items.

APM College of Business and Communication expects high standards of individual work on all assessment pieces. This includes but is not limited to presentation and formatting, report writing, critical thinking and Harvard (Author, Date) referencing. Personal Portfolio One assessment piece in each subject of your course must be kept and filed for your personal electronic portfolio. The portfolio will develop over time and be specifically developed in IND201 and IND301. They will be presented to peers and employers in IND301 before graduation. 3.6 Plagiarism

The College embraces and endorse the principles of original thinking and creative execution. Any form of plagiarism, academic dishonesty or cheating in connection with any type of activity connected to Think: Colleges is an offence and may jeopardise your position at the college. Plagiarism is presenting the words or work of someone else as your own without correct acknowledgement of the source, thereby giving the false impression that the student has written, thought or discovered something, which in fact he or she has borrowed from someone else without acknowledging it in the appropriate manner. In these cases plagiarism can lead to students being penalised or even failure and/or dismissal from Think: Colleges. Australian educational institutions demand that all sources are clearly documented in the correct manner. You can be accused of plagiarism if you: submit work not written by yourself but written for you by someone else copy another students work and submit it as your own work. Both the writer of the original work and the copier will be penalised change the words of a referenced work but only to the point of altering a few words of the original source take someones words and use them as your own in an assignment with or without referencing them submit your own version of peoples ideas without showing where they were collected from write about other peoples ideas (quoted or unquoted) without referencing them directly

Plagiarism can occur not only with individuals but also within groups. Students often participate in group work while studying at Think: Colleges and are required to contribute as an equal member of the team. Students that fail to contribute to the group or team but submit work under the group name or as part of the group may be seen as plagiarising the work of others in the group.

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Intentional plagiarism is deliberate copying or use of anothers work without credit. Unintentional plagiarism can result from not knowing citation requirements; from careless research and poor note-taking. or from untidy cutting and pasting or electronic sources. Both intentional AND unintentional plagiarism are violations of the educational code of practice at Think: Colleges. The penalties for those found guilty of academic dishonesty or plagiarism are outlined in the Plagiarism Policy, which can be viewed at http://www.think.edu.au/about-think/think-quality/our-policies under the Academic Integrity Policy and Procedure heading. STUDENTS ARE ADVISED TO FAMILIARISE THEMSELVES WITH THE RULES CONCERNING ACADEMIC MISCONDUCT For more details on referencing and plagiarism see; http://www.thinkeducationgroup.com.au/Design-Our-Policies/default/aspx Refer Plagiarism and Academic Misconduct Section 2.5 Think: Student Handbook 2011

Section 4 Academic Standards

4.1 Expectations of Students

As an undergraduate student at APM College of Business and Communication, you are expected to produce work to a high academic standard. Written material must be presented well, be thoroughly researched, contain appropriate references and demonstrate considerable thought and appreciation of the subject matter. It is expected that you will read the text and other literature thoroughly and think deeply and critically about what you read. You will be expected to contribute to class discussion, with informed intelligent insights. It is vital that you do not confine your readings to the text only. Broad reading from various academic literature, as well as management and marketing journals, magazines and the business section of quality news media will assist you in achieving success in your studies. 4.2 Academic Handbook

For more details about the THINK Education Groups Policies and Procedures please refer to your student handbook or online www.thinkeducationgroup.com.au/apmcollege/handbook

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Section 5 Academic and Non-Academic Support

APM provides both academic and non academic support for all students. If you are having academic or personal challenges during your studies there are several points of support you have access to. If you are having challenges with specific subjects your first point of call should be your lecturer. You can see your lecturer during the contact hours for the subject or contact the lecturer via email using the email address found at the start of this outline. If there are still further concerns you can see your Program Manager (contact details above). For more general academic support you may contact the academic advisor, Charles Burn either on campus or via email (cburns@think.edu.au). If you are having challenges of a more personal nature you can make an appointment with a counsellor at Think Buddy either in person or via email (thinkbuddy@think.edu.au). The following is a list of resources that you have access to Current Phone Number Think Buddy Student Services 8.30am 6.30pm Monday to Friday 10am to 4pm Saturday Miller Street Phone Number

General Enquiries and Grievances

Ph: (02) 9492 3288 thinkbuddy@think.edu.au

Ph: (02) 9492 3288

Student Support, Counseling and Welfare and International Student Support Visas, Academic writing, International Students Subject Content and assessments Internships, Volunteer opportunities and Careers Operations

Christine Miniawy Student Support Manager and Concetta Tarantello Counsellor

Ph: (02) 9492 3271 cminiawy@think.edu.au ctarantello@think.edu.au

Ph: (02) 9492 3271

Think Buddy Student Services 8.30am 6.30pm Monday to Friday 10am to 4pm Saturday Lecturer Trish Smith Industry and Careers Manager Kunda Kapika APM College Operational Manager

Ph: (02) 9492 3288 thinkbuddy@think.edu.au

Ph: (02) 9492 3288

firstname.lastname@lecturers.apm.edu.au

Ph: (02) 9492 3289 tsmith@think.edu.au

Ph: (02) 8935 6045

Ph: (02) 9492 3211 kkapika@think.edu.au

Ph: (02) 8935 6044

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General enquiries Assessments Appointments APM Student Support Academic Progression Special Consideration General Enquiries Study online (FOL) Academic Inquiries Program related questions

Heather Belchamber College Administration Officer

Ph: (02) 9492 3210 hbelchamber@think.edu.au

Ph: (02) 8935 6050

Charles Burns Academic Advisor

Ph: (02) 9492 3216 cburns@think.edu.au

Ph: (02) 8935 6042

Ph: 028588 4725 onlineservice@think.edu.au Donna Mack Head of Academic Studies, Higher Education Gana Pathmanathan Program Manager, Higher Education Jeff Laurie Head of APM College

Ph: (02) 8588 4725

Ph: 9492 3210 dmack@think.edu.au

Ph: (02) 8935 6050

gpathmanathan@think.edu.au Ph: 9492 3210 jlaurie@think.edu.au

Ph: (02) 8935 6050

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5.1

Academic Skills Classes

Academic skills lecturers from THINK: CLASS (Centre for Learning and Academic Skills Support) help students achieve their goals by providing resources and support. Research skills, writing essays and reports, avoiding plagiarism, referencing, paraphrasing, analysing assessment briefs, and tackling exam essays are some of the skills necessary to master in order to be successful at college and in your professional career. In addition to weekly time-tabled lectures/workshops, you are also encouraged to make individual appointments with the tutor to discuss any academic aspects of your course that may concern you, including bringing in draft assignments for feedback before submission. For those students who are either enrolled in on-line studies or those who are looking for extra information and exercises in academic skills, Think: CLASS have made academic skills resources available on-line. Support Lectures/workshops Access Wednesdays from 3 pm to 4.30pm, Miller Street Think: BUDDY Student Services reception (level 9, 171 Pacific Highway, North Sydney, ph: 02-94923288 In the APM Student learning portal under Academic Skills.

Individual appointments

On-line resources available on the Moodle

In these workshops, individual appointments, and on-line, we provide the resources and explore strategies and techniques which will help you participate fully in your new academic environment. Most students who take advantage of this service improve their academic performance in their assignments and exams.

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Journalism

Advertising +

Marketing +

Public Relations + LEVEL 100

Event Management

Hospitality Management

Tourism Management

Generic

COM101 Comparative Media Spheres COM102 Media Research and Interviewing COM 103 Writing and thinking about news COM104 Sound, vision and news COM105 Online media COM106 Media studies Elective 100 Level Subject ADV101 Understanding advertising PRN101 Understanding public relations MKT102 Introduction to consumer behaviour

MGT101 Management principles and practices ACC101 Fundamentals of management accounting and business finance ECO101 Economics in a business environment MKT101 Understanding marketing MGT102 Introduction to hospitality, tourism and events MGT103 Service industry theory HOS101 Introduction to accommodation management TOU101 Tourism theory and practice Elective Elective MKT102 Introduction to consumer behaviour Elective

Elective 100 Level Subject

MKT103 Marketing communications LEVEL 200

IND101 Industry practices (Pre-requisites MGT101; MGT102)

COM201 Audio feature production (Pre-requisites COM102; COM104) COM202 Audiovisual feature production (Pre-requisites COM102; COM104) PRN202 Introduction to PR writing* COM203 Feature writing (Pre-requisites COM102) COM204 Editing and design IND201 Industry engagement

ACC201 Introduction to applied finance (5cps) (Pre-requisites ACC101) STAT201 Introduction to quantitative methods (5cps) LAW201 Introduction to business law IND201 Industry engagement ADV201 Brand building (Pre-requisites ADV101) MKT201 Marketing and audience research (Pre-requisites MKT101; MKT102; ACC201; STAT201) MGT 201 Human resource management (Pre-requisites MGT101) MGT202 Project management

Elective 200 Level Subject

Elective 200 Level Subject

ADV202 Implementing advertising strategy (Pre-requisites ADV101) ADV203 Advertising copywriting (Pre-requisites ADV101) ADV204 Visual communications (Pre-requisites ADV101)

MKT202 Marketing strategy (Pre-requisites MKT101) MKT203 B2B Marketing (Pre-requisites MKT101) MKT204 Service marketing (Pre-requisites MKT101)

PRN201 Public relations strategy (Pre-requisites PRN101) PRN202 Introduction to PR writing (Pre-requisites PRN101) PRN203 Issues management (Pre-requisites PRN101) LEVEL 300

EVT201 Event management

HOS201 Asset management (Pre-requisites HOS101) Elective

TOU201 The tourist experience (Pre-requisites MKT101; TOU101) TOU202 Tour operations (Pre-requisites TOU101) Elective

Elective

EVT202 Creative thinking and innovation

Elective

Elective 200 Level Subject

Elective

Elective

COM301 Legal and ethical issues in media COM302 Media Project (20cps) (Pre-requisites COM201; COM202; COM203)

MGT301 Corporate social responsibility (Pre-requisites MGT101; LAW201) MGT302 Strategic management (Pre-requisites MGT101; ACC201; STAT201) IND301 Industry placement (20 cps) (Pre-requisites IND201; In addition a student must have secured a placement within relevant industry related field, this subject studied in final trimester of study) ADV301 International advertising MKT301 International marketing PRN301 International PR MGT303 Business information analysis (Pre-requisites ADV101) (Pre-requisites MKT101) (Pre-requisites PRN101) (Pre-requisites MGT101) ADV302 Media planning and buying (Pre-requisites ADV101) MKT302 Digital marketing (Pre-requisites MKT101) Elective 300 Level Subject PRN302 Advanced PR writing (Pre-requisites PRN101) Elective 300 Level Subject EVT301 Events policy and strategy (Pre-requisites EVT201) EVT302 Event logistics and risk (Pre-requisites EVT201) EVT303 Commercial modelling for events (Pre-requisites ECO101;ACC201) MGT304 OH&S and risk management Elective

COM303 Media futures

Elective 300 Level Subject

Elective 300 Level Subject

HOS302 Quality and control

TOU301 Tourism policy and strategy (Pre-requisites MGT101)

Elective

Elective 300 Level Subject

Elective 300 Level Subject

Elective 300 Level Subject

Elective 300 Level Subject

Elective

200 Electives: Students may choose as their elective - any other accredited unit of study; the unit MUST be at the same level as they are currently studying. Elective bank

TOU302 Destination and Elective development marketing (Pre-requisites MKT101; TOU101) HOS203 Resort and spa management (Pre-requisites MGT101) HOS204 Entertainment and leisure management (Pre-requisites MGT101) HOS205 Gastronomy MGT305 Small business management (Pre-requisites MGT101) MGT306 Learning and development (Pre-requisites MGT101) MGT307 Sales and promotion (Pre-requisites MGT101)

300

Section 6 Program Map