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L. S. Burns
Education
Bachelor of Arts in English North Carolina State University Raleigh, NC Summa cum Laude 2007 Total GPA: 3.840/4.0
Related Courses: Professional Writing and Composition Language and Writing Public Speaking Experience Tutor Sylvan Learning Center Cary, NC May 2007-August 2007 State Government Intern North Carolina Department of Public Relations Raleigh, NC May 2006-August 2006 Helped develop and revise press releases Wrote pieces of public speeches Honors Student of the month October 2008 and February 2009 Deans List every semester Chancellors Leadership Award Scholarship Available upon request
References
J. Rhele JRhele.com 919-555-4024 Education Bachelor of Science in Textile and Apparel Business Management North Carolina State University, May 2005 Relevant Coursework Business Management, Customer Service, Product Development Software and Programming Microsoft Office Suite for Windows; iWork Suite for Macintosh Adobe Products: Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks Career Summary 2005-present NC State Office of Information Technology Technology Outreach Specialist Web design and development for clients internal to NC State University; working with clients to determine their needs, including budget and timeline; coordination of outreach activities for parents and students; training, presenting and document design tasks 2003-2005 NC State Office of Information Technology Education and Publications Assistant Organized training for graduate and undergraduate students; developed training materials and taught course on a variety of technology topics; coordinated outreach activities 2001-2003 NC State Office of Information Technology Computing Help Desk Consultant Assisted clients via email, phone and in-person on a wide-range of technical issues; completed internal-facing website for consultant resources 2002-present Marit Web Design and Consulting Private consulting including web design and development, site maintenance and hosting assistance; usability test design and coordination; development and delivery of training materials on a variety of technology topics Career Accomplishments Organization & Leadership Coordinated 20+ staff members for student and parent orientation activities Directed a city sponsored camp including 5 counselors and 200+ children Member of hiring committees for multiple full-time employees; hiring and management of multiple part-time employees Wrote and taught classes on Excel, PowerPoint, HTML and Webpage Design (Dreamweaver), Photoshop, Fireworks, WordPress, Google and others Awards and Recognition NC State University Awards for Excellence Nominee 2008 NC State University Awards for Excellence Winner 2008 Member of the STC Community of Distinction for 2007-2009 school year
A.
Giglio
Permanent
Address
3930
A.
St.
Apt.
Q-302
Raleigh,
NC
27607
agiglio@ncsu.edu
804.555.8916
Education
B.A.
Communication
May
2009
Virginia
Tech,
Blacksburg,
VA
GPA:
4.0/4.0
Internships,
Projects,
and
Freelance
Work
Information
Technology
(IT)
Group
Style
Guide
Planned,
wrote,
and
edited
a
style
manual
for
the
URS
Corporations
IT
group
Environmental
Health
and
Safety
Management
Information
(EHSMI)
Project
(NC
Parks
and
Recreation)
Worked
with
the
project
manager
to
create,
edit,
and
manage
the
press
releases
about
the
safety
of
local
lakes
as
the
City
of
Raleigh
worked
to
test
water
quality
Microsoft
PowerPoint
Training
Guide
Planned,
wrote,
edited,
and
administered
a
training
workshop
explaining
entry-level
PowerPoint
skills;
Prepared
a
half-
day
training
session
based
on
the
skills
described
in
the
manual
Airfield
Obstacle
Evaluation
Tools
(AOET)
(URS
Corporation
Client:
Marine
Corps
Base,
Camp
Lejeune)
Updated
and
edited
the
Software
Users
Manual
and
the
System
Center
Operations
Manual
for
the
AOET
software
package
Work
experience
2007
2009:
Academic
Advisor,
Virginia
Tech
Provided
advising
services
for
approximately
240
undergraduates;
Assisted
students
by
discussing
potential
majors
and
exploring
potential
interests;
Recorded
and
edited
audio
podcasts
2004
2007:
Public
Speaking
Course
Coordinator
and
Instructor,
Virginia
Tech
Assisted
in
redesigning
the
Department
of
Communication's
Public
Speaking
course
into
a
hybrid
model
featuring
both
in-class
and
online
delivery
of
learning
material;
Taught
four
sections
of
yearlong
freshman-level
course
focusing
on
writing,
interpersonal
communication,
and
public
speaking
Summer
2008
Present:
Technical
Writer/Editor
Intern,
URS
Corporation,
Morrisville,
NC
Wrote
and
edited
technical
documentation
for
the
IT
group;
Provided
graphics
support
(Photoshop,
In
Design)
Software
experience
Microsoft
Office;
Adobe
Creative
Suite
4;
ArcGIS
A. Hatem
910-968-6506 ahatem@gmail.com
EDUCATION CAMERON SCHOOL OF BUSINESS, University of North Carolina-Wilmington Wilmington, NC Bachelor of Business Administration- Human Resource Management and Marketing May 2009 Deans List / Chancellors Achievement Award / George Hutaff Scholarship / LCF Human Resource Association Scholarship LANGUAGES: Conversational Spanish and Proficient in American Sign Language (ASL) EXPERIENCE CHEVRON February 2011 Present Human Resources Development Program Working in various positions across the organization to further develop Human Resources expertise Train new customer service employees. Developed process for establishing all new employee housing locations resulting in a 15% productivity improvement. INGERSOLL RAND August 2010- December 2010 Human Resources Coordinator via Adecco Led project to renovate training materials for new employees. Human Resources Intern May 2010 August 2010 Created University Relations plan enabling stronger relationships and a more efficient full-cycle recruitment process. UNIVERSITY OF SOUTH CAROLINA Columbia, SC Undergraduate Assistant, Business School Intern January 2010 April 2010 Assisted with coordination and development of improvements for a school-wide marketing campaign. Evaluated business school website and suggested improvements. Worked with department heads to discuss and problem solve marketing strategies. UNCW PROFESSIONAL EDUCATION Wilmington, NC Human Resources Intern January 2009 May 2009 Conducted verbal and written surveys within Human Resource community to gauge where professionals are going for continuing education and professional designations. Created workshop based on results. Successfully repurposed and submitted programs for Human Resource Certification Institute. Improved Universitys program offering by performing research and interviews with other Universities. Increased traffic to Website by utilizing Twitter, Facebook and LinkedIn
IT SKILLS
CompAnalysis; SPSS; QuickBooks; Hodes; Microsoft Office Suite (Word/Excel/PowerPoint/Outlook); SharePoint; PeopleSoft Big Brother/Big Sisters of Columbia- Volunteer 2010 Sigma Sigma Simga Sorority- Treasurer 2008 / Member 2007-2009 Training and Development Committee 2007-2008 Cameron School of Business Ethics Bowl Team 2007, 2008 Student Honors Advisory Council 2006-2009 Senior Medallion; Leadership Excellence Award
ACTIVITIES
AWARDS
B. D. Snyder
b.d.snyder@gmail.com 919.555.3663
Career Objective: Work within a challenging environment to build a culture of excitement and continuous success through leadership, planning and innovation. Never stop learning. Career Interests Balance product knowledge and personnel development with tangible business output as measured by realization of successful customer-satisfaction surveys. Establish strong connections between customer needs and products. Develop a culture of trust and cooperation between business team members. Education BA Communication Studies, North Carolina State University, 2011 + Focused on business communication. + Enjoyed working with colleagues on group projects. Experience Customer Service Associate AT&T: 11/10 - Present + Total responsibility for relationship management of key customers, team leadership and project and accounting management. + Participant on business management team focused on marketing and sales, resource management, website development and business administration. Intern, Customer Satisfaction Survey Developer NCSU: 06/09 08/09 + Summer intern with the North Carolina State University Housing Department. + Created and executed an online satisfaction survey program. + Carried new survey program through beta testing with summer residents; survey was fully functional and program was in place before fall residents joined campus. Work Experience Waitress Wing Zone: 08/09 10/10 + Ensured customer satisfaction. + Maintained positive attitude in busy atmosphere; focused on teamwork. Hostess Olive Garden: 11/07 08/09 + Coordinated restaurant activities, ensured restaurant cleanliness, and facilitated messages between kitchen and wait staff, while greeting customers at restaurant door. Leadership Lacrosse Club + Dedication to team and playing hard as a team player. NCSU: 08/10 - Present
Character: + Strong communication skills and cultural awareness. + Regularly work overtime. + Equally likely to challenge colleagues above me as below when exploring new ideas, ways of working and justifications for how we spend our energy. + Regularly seek out direct feedback on my own performance for continual improvement. Work Interests International collaboration; Business Communication; Customer Service and Consumer Behavior; Innovation; Leadership; Driving and challenging new ways of working; Efficient processes; Technology.