PAM MCCLAIN

Aurora, CO. 80014 720-278-6820 PamMcClain9@Gmail.com

Office Manager - Facilities Manager - HR Manager

Dedicated and technically skilled business professional with a versatile skill set developed through experience as an office manager, facilities manager and HR director. Extensive project management experience, such as office design, office moves, tenant renovations, security manuals and implementing new security systems, writing personnel manuals and job descriptions. Broad background in HR generalist affairs including experience in employee recruitment, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Key Skills
Office Management Staff Development & Training Policies & Procedures Manuals Prepared and Submitted Payroll Report & Document Preparation Records Management Managed Recruitment Activities Oversaw Performance Systems Benefits Administration Facilities Management Security Management Office Moves

Experience
Allied Jewish Federation of Colorado
Office & Facility Manager, 2002 to 2010 Human Resources Director and Facility Administration, 2009 to 2010 2002 to 2010

Managed general office duties for 35 employees Handled all aspects of human resources.
o o o o o o o o o o o o o

Recruiting advertising, interviewing, checking references and writing contracts of employment. Responsible for all aspects of payroll. Submitted web based payroll to ADP TotalSource. Administered rollout and implementation of standardized benefits and performance management appraisal systems. Conducted new employee orientation, processed (82) employees on-boarding and (75) employee terminations, paperwork, and exit interviews. Ensured that Human Resources practices, objectives and advisories are properly coordinated to all departments. Managed all leave of absences - FMLA, MLFC and Disability Claims. Created new hire orientation manuals and organizational charts. Supervised the front desk associate and all responsibilities related to office management, purchasing and office services to ensure their reliable and effective operation. Cultivated strong vendor / subcontractor relationships and negotiated favorable modification of prices. Plan, design, and manage buildings, grounds, equipment, and supplies, in addition to people. Managed weekly repair and maintenance details. Approved maintenance / repair projects, disbursements, and invoices. Handled all tenant interactions leases, renovations, and building issues.

Responsible for all facility management.

Managed major office renovation project and ensured that project stayed within budget. Project Manager for a $50,000 Homeland Security Grant and received a bonus for outstanding project management. Supervised the front desk associate and all responsibilities related to facilities management, purchasing and office services to ensure their reliable and effective operation.

Coldwell Banker Real Estate Property sales, prospecting, market research Contracts, leases, negotiations Rocky Mountain Records Managers

2001 - 2002

1976 - 2000

Operations Manager/President, 1995-2000 Office Manager, 1981-1994 Receptionist/General Office Associate, 1976-1980 Repeatedly promoted during 24-year tenure with RMRM Inc. Managed day to day operations for 20 employees. o Supervised up to 10 employees. Hired and trained employees. o Submitted payroll to ADP Payroll Service. Calculated commissions for sales staff. Developed company policies and procedures. Established and maintained relationships with customers, lending institutions and vendors. Scheduled all installations of furniture and office moves. Managed and supervised on-site conversions for clients up to $100,000. Owned 3 buildings and managed all facilities. Purchased inventory and filed freight claims. Functioned as primary liaison to customers and ensured a consistently positive customer experience.

Education
Commercial College, Bismarck, ND 1975-1976. Graduated with Honors Sandler Sales Institute Real Estate License State of Colorado Facility & Security Training Conference in Chicago Great Places to Work Conference Dale Carnegie Institute (received two prestigious awards)

Affiliations Member of the Chamber of Commerce Member of the CEO Group Colorado Non-Profit