Ashwani Vardhineni

H.No: 24-74/1, Kakatiya Nagar, Ashok Nagar, R.C. Puram, Hyderabad, (A.P) Blog: http://only1amc.blogspot.com Email: avardhineni@live.co.uk Mobile: (+91)9441205389

PROFESSIONAL PROFILE
Two years of experience in the Information Technology field providing a range of support for servers, network administration, MS Exchange and desktop. A dedicated and hard-working individual, always willing to go the extra mile in leading teams to the achievement of excellent, unprecedented results, in line with the wider goals and targets of the business. Quick to find exact and tailored solutions to a wide range of individual problems and requirements. Possessing advanced communication skills, enabling effective liaison with all levels of professionals, including clients, fellow employees and senior management staff.

CAREER HISTORY
June 2009 August 2011: System Administrator Digital Web Arts. London. Responsible for 24/7 hardware and software support for employees across four facilities. Administered Microsoft Windows Servers (Active Directory), Microsoft Exchange Server 2007 and network security devices. Handling the ticket like service centre change management and problem management according to the priority. Knowledge about the concepts of LCR, SCR and CCR Experience in exchange cluster services. Performed security checks and capacity reporting to ensure smooth functioning of the operating system. Managing Administrative groups and Routing groups. Experience in recovering users mailbox using backup and Exmerge tool. Supporting and troubleshooting internal and remote users email related issues through mail or chat.

February 2007 September 2007: Technical Support Executive Brigade Corporation PVT LTD. India The organization provides business outsourcing with Real-time synchronous communication. Our department was responsible for providing technical support to customers with hardware and software issues of HP products. Liaising with customers directly offering advice and solutions using an online chat tool. Maintaining the highest standards at all times and ensuring all issues and queries are resolved to the customer satisfaction.

TECHNICAL CERTIFICATIONS
Cisco Certifications (CSCO11663683) CCNA 640-802 CCNA-Security 640-553 Microsoft Certified Technology Specialist (ID: 7852400) Windows Server 2008 R2 Network Infrastructure 70-642

TECHNICAL SKILLS
Routers (Cisco GSR, 7500, 7000, 5300, 4000, 3000, 2600, 2500, Terminal Servers: 2511, 2509). Cisco Switches (6500, 5000, 3500, 2900). Routing Protocol (BGP4, OSPF, EIGRP, IGRP, RIP, IS-IS, NLSP), Routed Protocol (TCP/IP, IPX/SPX). IP Addressing and Services NAT/PAT, DHCP, NTP, DNS, VLAN. Directory Services: Windows Active Directory (2003/2008) Design and Administration. Operating Systems: Windows Server 2008 R2, Windows Server 2003, Windows 7, Windows Vista, Windows XP and Ubuntu 11.04. Messaging Systems: Microsoft Exchange Server (2010/2007/2003). Database Platform: Microsoft SQL Server 2008

EDUCATION AND QUALIFICATIONS

2009 2010: University of East London, London MSc. Innovative Technology Dissertation: Next Generation Networks (NGNs) Resilience Research 2007 2009: University of Greenwich, London Postgraduate Diploma in Computer Systems and Networking 2002 2006: Jawaharlal Nehru Technological University, India B.Tech in Electronics and Communication Engineering 2000 2002: JVS Junior College, India Intermediate Certificates including English and Maths

PERSONAL PROFILE
Father Name Sex Languages DOB Bhoopal Rao Vardhineni Male English, Hindi and Telugu 03, March 1985

DECLARATION
I hereby declare that all the information furnished above is true to the best of my knowledge.

Date: __/___/___. Place: Hyderabad

Ashwani Vardhineni (Signature)