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14
(QUALITY ASSURANCE SYSTEM)
UNDERGROUND CIVIL WORKS 6838-01-19-40-0003 Rev. 0
STRATEGIC STORAGE OF CRUDE OIL
Page 1 of 9
PROJECT, VISAKHAPATNAM
TABLE OF CONTENTS
_________________________________________________________________________
CLAUSE NO. TITLE PAGE NO.
_________________________________________________________________________
1.0 SCOPE 4
2.0 RESPONSIBILITY 4
3.0 METHODOLOGY
ANNEXURES:
ATTACHMENTS
Abbreviations:
1.0 SCOPE
2.0 RESPONSIBILITY
The contractor shall comply with all statutory rules & regulations in force during execution
of work and interface with such authorities as required.
The Quality Assurance System requirements are specified in the EIL Specification 6-0000-
0001 Rev 1 which is attached. These are also to be met by the CONTRACTOR.
3.0 METHODOLOGY
The management of construction quality control is divided into the following categories:-
The contractor shall develop list(s) defining the items to be procured along with proposed
Vendors for approval of the Owner/PMC. The vendor list shall be in line with the contract
document. In case, no vendor list exists in the contract for a particular item, the contractor
shall propose a list of Vendors to Owner/PMC. Contractor has to satisfy himself with the
capability of the vendor to deliver the product in time with quality before proposing him as a
prospective vendor. The contractor shall submit the QA/QC plans for all major items and
carry out their procurement in line with the approved plans. Contractor can either provide
his own adequate qualified staff for inspection or employ a separate third-party inspection
agency with prior approval to carry out these functions. Involvement of Owner/ PMC in the
quality control plan, if required, shall be defined during approval of the same.
(i) The QA plans for execution shall be developed by the contractor. Owner/ PMC’s
approval for the same shall be taken well before start of the work. The final
Inspection & Test Plans (ITPs) and formats, based on the indicative ITP and
Format enclosed with this document (refer sh. 8 & 9 of 9 respectively), shall be
developed by the contractor as per contract specifications for approval by Owner/
PMC. For the activities which are identified as Witness or Hold Point, specific
inspection call shall be raised by the contractor with Owner/ PMC in the requisite
format well in advance.
The indicative ITP and Format enclosed are for guidance to the contractor and do
not cover the entire activities to be performed during execution of works under the
scope of contract. The contractor shall develop Inspection & Test Plans and
Formats for all the activities and submit the same to Owner/ PMC for approval,
before actually undertaking such activities.
(ii) It is likely that the contractor may engage sub-contractor(s)/vendors for performance
of the work. The contractor shall be responsible for ensuring the implementation of
approved QA plan, contract specifications and contract conditions through their sub-
contractor’s to achieve the quality during all stages of construction. It shall be the
responsibility of the contractor to ensure proper coordination between his sub-
contractor(s) and other agencies working at site.
(iii) Storage
All the materials procured shall be stored/stacked as per the standard norms and as
recommended in various clauses of relevant codes and contract document. The
storage of material shall be such as to avoid damage to life/properties (physical and
chemical) of the materials. The storage shall not cause deterioration, rusting,
mix-up etc. and hamper the other related works in any way. The contractor shall
submit his detailed warehouse plan for Owner/ PMC approval to manage the above
in open/covered areas.
The materials susceptible to fire/ blast shall be kept away in a separate protected
place.
In general, the materials shall be kept systematically in order so that they are
accessible for the inspection by Owner/ PMC whenever required.
(iv) Use
The materials shall be stacked in such a way that the lot, which is procured first, will
be consumed first. For materials which are having specific expiry date/ shelf life
shall not be used beyond that date and shall be removed from site. Wherever there
is any doubt about the change in properties of the materials, such materials shall be
sent to reputed approved laboratory for testing and acceptance.
(v) Inspection
The contractor shall be responsible for carrying out inspection of the materials
brought at site and conducting tests/ checks (at site or in approved laboratories) at
predefined frequencies as per contract. It is the responsibility of the contractor to
Format No. EIL-1641-1924 Rev.1 Copyright EIL – All rights reserved
PROJECT EXECUTION & ASSURANCE PLAN SECTION: A-3.14
(QUALITY ASSURANCE SYSTEM)
UNDERGROUND CIVIL WORKS 6838-01-19-40-0003 Rev. 0
STRATEGIC STORAGE OF CRUDE OIL
Page 6 of 9
PROJECT, VISAKHAPATNAM
ensure that the materials used at site shall conform to relevant codes/ standards
and Manufacturer Test Certificates are available for correlation as and when
required. The contractor shall maintain the records of all materials brought at site
and tests conducted on them.
During the execution of the works, the contractor shall carry out periodical Quality Audits at
least quarterly in all areas of work. A team of specialists in the respective areas will
conduct these audits. The auditors shall not be directly involved in the jobs being audited.
The contractor shall prepare an Audit Plan and Procedure and submit the same to Owner/
PMC for approval.
A copy of the Audit Report containing the findings of the Audit team will be submitted to
Owner/ PMC. After completion of rectification/modifications/corrective actions on the issues
indicated in Audit Report, a Compliance Report shall be submitted by the contractor to
Owner/ PMC for review.
Over and above the contractor’s internal QA/QC Audits outlined above, Owner/ PMC shall
also reserve the right to conduct QA/QC audits at the frequency decided by them. The
contractor shall participate and provide full support to the Audit Team and furnish all
documents/reports/records as desired by the Audit Team. The contractor shall take all
actions required to comply with the findings of the Audit Report and issue regular
Compliance Reports for the same to Owner/ PMC till all the findings of the Audit Report are
fully complied.
In case major Non conformities are observed during execution of the works Owner/ PMC
reserve the right to appoint an independent person/Third Party Agency to conduct QA/QC
Systems Audit for full/part of the facilities being executed by the contractor. This audit
will be in addition to the audits described above and may be carried out intermittently/
continuously for all or part of the facilities being executed by the contractor. The contractor
shall bear the total cost of such audits and shall participate & provide full support to the
Audit Team and ensure compliance of the audit observations.
All necessary documentation & records shall be maintained by the contractor till completion
of project and thereafter hand over to Owner/ PMC in requisite copies as a part of
completion documents. Wherever Owner/ PMC personnel were directly involved
particularly in witness and hold point, the copies of the records shall also be provided to
personnel on completing inspection of those activities. The documentation & records shall
include the following as a minimum but not limited to:
Format No. EIL-1641-1924 Rev.1 Copyright EIL – All rights reserved
PROJECT EXECUTION & ASSURANCE PLAN SECTION: A-3.14
(QUALITY ASSURANCE SYSTEM)
UNDERGROUND CIVIL WORKS 6838-01-19-40-0003 Rev. 0
STRATEGIC STORAGE OF CRUDE OIL
Page 7 of 9
PROJECT, VISAKHAPATNAM
e) Final verification report including any test checks done for compliance
k) Completion formats
Records to be
S.
Activity Contractor EIL submitted/
No.
Format No.
10. Check for inserts, anchor bolts, pipe sleeves, MS rungs, concealed WC W Checking report
electrical conduits, fan hooks, dowels, etc. including welding if any
11. Check for pockets/ openings WC W -
14. Detailed work plan including equipment, manpower & other resources WC Rw Work Plan
16. Quality records of RMC like Delivery Ticket Information WC Rw Delivery Ticket
Information
17. Concreting, testing, compaction & finishing WC W Slump Test report
Pour Card
18. Casting of cubes WC W -
19. Curing WC S -
Project : Client :
Job No : Contractor :
Name of Work :
Cube Id. Type & Date of Age Dimensions of Cube Vol. Wt. Unit Surface Crushing Crushing Remarks
No. Mark Location (days) of of WT. Area Load Strength
on of Structure Cube Cube (Kg/m3) (Cm2) (Kg) (Kg/Cm2)
Casting Testing L B H
cube (m3) (Kg)
(Cm) (Cm (Cm)
)
SPECIFICATION FOR
QUALITY MANAGEMENT SYSTEM
REQUIREMENTS FROM BIDDERS
Drafting Review
1 19.07.06 General Revision
Committee Committee (S.C. Tyagi)
0 16.10.00 Issued for implementation CDC RC JRP
Prepared Reviewed Approved
Rev. No Date Purpose
By By By
Abbreviations:
CONTENTS
1.0 INTRODUCTION............................................................................................................................. 4
2.0 DEFINITION .................................................................................................................................... 4
3.0 REFERENCE DOCUMENTS .......................................................................................................... 4
4.0 QUALITY MANAGEMENT SYSTEM – GENERAL ......................................................................... 4
5.0 QUALITY SYSTEM REQUIREMENTS ........................................................................................... 5
6.0 AUDITS ........................................................................................................................................... 7
7.0 PROJECT QUALITY PLAN REQUIREMENTS............................................................................... 7
8.0 DOCUMENTATION REQUIREMENTS .......................................................................................... 7
1.0 INTRODUCTION
In case of any conflict between this specification and other provisions of the tender
document / MR / PR, the same shall be brought to the notice of EIL, at the stage of
bidding and shall be resolved with EIL, prior to the placement of order.
2.0 DEFINITION
2.1 BIDDER
For the purpose of this specification, the word “BIDDER” means the person(s), firm,
company or organization who is under the process of being contracted by EIL / Owner
for delivery of some products (including service). The word is considered synonymous
to supplier, contractor or vendor
2.3 OWNER
Owner means the owner of the project for which services / products are being
purchased and includes their representatives, successors and assignees.
Unless otherwise agreed with EIL / Owner, the BIDDER proposed quality system shall
fully satisfy all the elements of ISO 9001 – 2000 “Quality Management Systems –
Requirements.” Evidence of compliance shall be current certificate of quality system
registration to ISO 9001 or a recent compliance audit recommending registration from
a Registrar acceptable to EIL / Owner. The quality system shall provide for the
planned and systematic control of all quality related activities for execution of contract.
Implementation of the system shall be in accordance with BIDDER’S Quality Manual
and PROJECT specific Quality Plan, which shall both, together with all related /
referred procedures, be submitted to EIL / Owner for review, comment and approval.
5.1 BIDDER shall ensure that the responsible authority for execution of the order / contract
has communicated the PO / contract requirements including any identified or intended
statutory and regulatory requirements to all concerned in sub-contractor’s organization
who are contributing to the execution of the PO/ contract.
5.2 BIDDER shall establish a documented Quality Policy and Quality Objectives to achieve
the specified and intended requirement of purchase order / contract.
5.3 BIDDER shall identify and communicate the responsibilities and authorities of the
personnel contributing to the execution of the order / contract.
5.4 BIDDER shall deploy competent and trained personnel for various activities for
fulfillment of PO / contract. BIDDER shall arrange adequate infrastructure and work
environment to ensure that the specification and quality of the deliverable are
maintained.
5.5 BIDDER shall do the quality planning for all activities involved in delivery of order. The
quality planning shall cover as minimum the following:
• Resources
• Product / deliverable characteristics to be controlled.
• Process characteristics to ensure the identified product characteristics are
realized
• Identification of any measurement requirements, acceptance criteria
• Records to be generated
• Need for any documented procedure
5.7 BIDDER shall plan and carry production and service provision under controlled
conditions. Controlled conditions shall include, as applicable
5.8 BIDDER shall validate any processes for production and service provision where
resulting output cannot be verified by subsequent monitoring and measurement. This
includes any process where deficiencies become apparent only after the product is in
use or service has been delivered.
5.9 BIDDER shall establish a system for identification and traceability of product /
deliverable throughout product realization. Product status with respect to inspection
and testing requirements shall be identified.
5.10 BIDDER shall identify, verify, protect and safeguard EIL / Owner property (material /
document) provided for use or incorporation into the product. If any Owner / EIL
property is lost, damaged or otherwise found to be unsuitable for use, this shall be
reported to the EIL / Owner.
5.11 BIDDER shall preserve the conformity of product / deliverable during internal
processing and delivery to the intended destination. Requirements mentioned in the
tender shall be adhered to.
5.12 BIDDER shall establish system to ensure that inspection and testing activities are
carried out in a manner that is consistent with the inspection and testing requirements.
Where necessary, measuring equipments shall be calibrated at specified frequency,
against national or international measurement standards; where no such standard
exists, the basis used for calibration shall be recorded. The measuring equipments
shall be adjusted or re-adjusted as necessary, identified to enable the calibration status
to be determined. The measuring equipments shall be protected from damage during
handling, maintenance and storage.
5.13 BIDDER shall ensure effective monitoring, using suitable methods, of the processes
involved in production and other related processes for delivery of the scope of contract.
5.14 BIDDER shall monitor and measure the characteristics of the product deliverable to
verify that product requirement has been met. The inspection (stage as well as final)
by BIDDER and EIL / Owner personnel shall be carried out strictly as per the ITPs
forming part of the contract. Product release or service delivery shall not proceed until
the planned arrangements have been satisfactorily completed, unless otherwise
approved by relevant authority and where applicable by Owner / EIL.
5.15 BIDDER shall establish and maintain a documented procedure to ensure that the
product which does not conform to requirements is identified and controlled to prevent
its unintended use or delivery
5.17 All deficiencies noticed and reported by Owner / EIL shall be analyzed by the BIDDER
and appropriate corrective and preventive actions shall be implemented. BIDDER shall
intimate Owner / EIL of all such corrective and preventive action implemented by him.
5.18 BIDDER shall have documented procedure for control of documents and it shall be
submitted for Owner / EIL comments.
5.19 All project records shall be carefully kept, maintained and protected for any damage or
loss until the project completion, then handed over to Owner / EIL as per contract
requirement, or disposed as per relevant project procedure.
6.0 AUDITS
BIDDER shall plan and carry out the QMS audit for the job. Quality audit programme
shall be for systematic audit and surveillance of detailed design, procurement,
construction management and commissioning, vendors and sub-contractors (as
applicable). This shall be additional to the certification body surveillance audits carried
out under BIDDER’S own ISO 9001 certification schemes.
The audit programmes and audit reports shall be submitted to OWNER / EIL as per
BIDDER’S documentation requirement matrix. EIL or OWNER’S representative
reserves the right to attend, as a witness, any audit conducted during the execution of
the WORKS.
In addition EIL / Owner appointed third party may also perform a program of Quality
and Technical compliance audits. BIDDER shall provide assistance and access to
their systems and sub-contractor / vendor systems as required. Any deficiencies noted
shall be immediately rectified by BIDDER.
BIDDER shall prepare and submit Project Quality Plan for review and approval. The
BIDDER’S Quality Plan shall address all of the applicable elements of ISO 9001,
identify responsible parties within BIDDER’S organization, for the implementation /
control of each area, reference the applicable procedures used to control / assure each
area, and verify the documents produced for each area. The Project Quality Plan shall
necessarily define control or make reference to the relevant procedures, for design and
engineering, purchase, documentation record control, bid evaluation, inspection,
quality control at contractor / sub-contractors, preservation, packaging and storage,
quality control at construction site, pre-commissioning, commissioning and handing
over (as applicable) in line with contract requirement and scope of work.
Legend : • - Applicability