admin

admin_id VARCHAR(20) admin_pwd VARCHAR(100) Indexes

global_config cms_bkup
site_name VARCHAR(250) mid INT(11) contact_email VARCHAR(250) opeid INT(4) contact_phone VARCHAR(25) description LONGTEXT paypal_id last_update DATE VARCHAR(250) is_sandbox TINYINT(1) page_name VARCHAR(200) paypal_sandbox_id VARCHAR(100) title TEXT admin_email VARCHAR(250) heading TEXT homepage_welcome_text MEDIUMTEXT keywords TEXT metadesc TEXT footer_text VARCHAR(250) Indexes sites_absolute_path VARCHAR(400) remote_support_url VARCHAR(500) phone1 VARCHAR(50) phone2 VARCHAR(50) phone3 VARCHAR(50) usdtoinr DECIMAL(10,2) gbptoinr DECIMAL(10,2) audtoinr DECIMAL(10,2) usdtoaud DECIMAL(10,2) usdtogbp DECIMAL(10,2) software_price DECIMAL(10,2)

countries
id INT(10) iso CHAR(2) name VARCHAR(100) printable_name VARCHAR(255) iso3 CHAR(3) numcode INT(10) country_flag VARCHAR(100) published TINYINT(1) Indexes

ost_ticket_attachment
attach_id INT(11) ticket_id INT(11) ref_id INT(11) ref_type ENUM('M','R') file_size VARCHAR(32) file_name VARCHAR(128) file_key VARCHAR(128) deleted TINYINT(1) created DATETIME updated DATETIME Indexes

testimonials
id INT(11) name VARCHAR(100) email VARCHAR(100) comments TEXT submit_date DATETIME Indexes

ads
id INT(11) title VARCHAR(100) url VARCHAR(400) description VARCHAR(500) image_name VARCHAR(100) published TINYINT(1) upload_date DATETIME Indexes

tbl_coupon
coupon_id INT(11) plan_id INT(11) coupon_code VARCHAR(50) coupon_percent INT(11) status TINYINT(4) Indexes

ost_api_key
id INT(10) isactive TINYINT(1) ipaddr VARCHAR(16) apikey VARCHAR(255) updated DATETIME created DATETIME Indexes

services
id INT(11) product_name VARCHAR(250) short_description MEDIUMTEXT long_description MEDIUMTEXT has_special_offer TINYINT(1) special_offer VARCHAR(250) price DECIMAL(15,2) image VARCHAR(250) show_at_home TINYINT(1) published TINYINT(1) upload_date DATETIME price_gbp DECIMAL(15,2) Indexes

citibank_logs
logid BIGINT(200) request_string TINYTEXT response_string TINYTEXT submit_date DATETIME order_id BIGINT(200) Indexes

subscription
id BIGINT(200) customer_id BIGINT(200) plan_id INT(11) subscription_name VARCHAR(200) subscription_amount DECIMAL(15, subscription_duration INT(4) subscription_status VARCHAR(20) subscription_date DATETIME Indexes

news
id INT(11) headline VARCHAR(250) body LONGTEXT news_image VARCHAR(250) published TINYINT(1) upload_date DATETIME Indexes

newsletter vew_payment
id INT(11) admin_pwd VARCHAR(255) Indexes news_id INT(11) email VARCHAR(100) updtime VARCHAR(100) subscribe TINYINT(4) sent TINYINT(4) Indexes

cms
mid INT(11) opeid INT(4) description LONGTEXT last_update DATE page_name VARCHAR(200) title TEXT heading TEXT keywords TEXT metadesc TEXT Indexes

ost_config
id TINYINT(1) isonline TINYINT(1) timezone_offset FLOAT(3,1) enable_daylight_saving TINYINT(1) staff_ip_binding TINYINT(1) staff_max_logins TINYINT(3) staff_login_timeout INT(10) staff_session_timeout INT(10) client_max_logins TINYINT(3) client_login_timeout INT(10) client_session_timeout INT(10) max_page_size TINYINT(3) max_open_tickets TINYINT(3) max_file_size INT(11) autolock_minutes TINYINT(3) overdue_grace_period INT(10) alert_email_id TINYINT(4) default_email_id TINYINT(4) default_dept_id TINYINT(3) default_priority_id TINYINT(2) default_template_id TINYINT(4) default_smtp_id TINYINT(4) spoof_default_smtp TINYINT(1) clickable_urls TINYINT(1) allow_priority_change TINYINT(1) use_email_priority TINYINT(1) enable_captcha TINYINT(1) enable_auto_cron TINYINT(1) enable_mail_fetch TINYINT(1) enable_email_piping TINYINT(1)
51 more...

ost_staff
staff_id INT(11) group_id INT(10) dept_id INT(10) username VARCHAR(32) firstname VARCHAR(32) lastname VARCHAR(32) passwd VARCHAR(128) email VARCHAR(128) phone VARCHAR(24) phone_ext VARCHAR(6) mobile VARCHAR(24) signature TINYTEXT isactive TINYINT(1) isadmin TINYINT(1) isvisible TINYINT(1) onvacation TINYINT(1) daylight_saving TINYINT(1) append_signature TINYINT(1) change_passwd TINYINT(1) timezone_offset FLOAT(3,1) max_page_size INT(11) auto_refresh_rate INT(10) created DATETIME lastlogin DATETIME updated DATETIME Indexes

ost_ticket
ticket_id INT(11) ticketID INT(11) dept_id INT(10) priority_id INT(10) topic_id INT(10) staff_id INT(10) email VARCHAR(120) name VARCHAR(32) subject VARCHAR(64) helptopic VARCHAR(255) phone VARCHAR(16) phone_ext VARCHAR(8) ip_address VARCHAR(16) status ENUM(...) source ENUM(...) isoverdue TINYINT(1) isanswered TINYINT(1) duedate DATETIME reopened DATETIME closed DATETIME lastmessage DATETIME lastresponse DATETIME created DATETIME updated DATETIME Indexes

service_plans
id INT(11) title VARCHAR(250) registered_price DECIMAL(15,2) discount_in_percent INT(100) discount_in_price DECIMAL(15,2) final_price DECIMAL(15,2) short_description LONGTEXT long_description LONGTEXT duration VARCHAR(200) upload_date DATETIME registered_price_gbp DECIMAL(15,2) final_price_gbp DECIMAL(15,2) total_months INT(5) registered_gbp_amt FLOAT(11,2) discount_percent_gbp_amt VARCHAR(255) registered_aud_amt FLOAT(11,2) discount_percent_aud_amt VARCHAR(255) Indexes

customers
id BIGINT(200) fname VARCHAR(40) lname VARCHAR(40) email VARCHAR(100) password VARCHAR(100) phone VARCHAR(30) address1 VARCHAR(200) address2 VARCHAR(100) city VARCHAR(40) country VARCHAR(40) state VARCHAR(40) zip VARCHAR(20) approve TINYINT(1) registered_date DATETIME dob VARCHAR(255) anniversary_dt INT(255) paymentstatus VARCHAR(11) Indexes

remote_customer_track
id BIGINT(200) fname VARCHAR(40) lname VARCHAR(40) email VARCHAR(100) phone VARCHAR(20) submit_date DATETIME Indexes

ost_timezone
id INT(11) offset FLOAT(3,1) timezone VARCHAR(255) Indexes

refund
refund_id BIGINT(200) order_id BIGINT(200) refund_amount DECIMAL(10,2) reference_file_name VARCHAR(50) refund_response TINYTEXT refund_date DATETIME Indexes

mail
id INT(11) subject VARCHAR(250) body LONGTEXT published TINYINT(1) upload_date DATETIME Indexes

ost_email_banlist
id INT(11) email VARCHAR(255) submitter VARCHAR(126) added DATETIME Indexes

Indexes

email_cms
mid INT(11) opeid INT(4) subject VARCHAR(250) description LONGTEXT last_update DATE Indexes

ost_ticket_priority
priority_id TINYINT(4) priority VARCHAR(60) priority_desc VARCHAR(30) priority_color VARCHAR(7) priority_urgency TINYINT(1) ispublic TINYINT(1) Indexes

ost_email_template
tpl_id INT(11) cfg_id INT(10) name VARCHAR(32) notes TEXT ticket_autoresp_subj VARCHAR(255) ticket_autoresp_body TEXT ticket_notice_subj VARCHAR(255) ticket_notice_body TEXT ticket_alert_subj VARCHAR(255) ticket_alert_body TEXT message_autoresp_subj VARCHAR(255) message_autoresp_body TEXT message_alert_subj VARCHAR(255) message_alert_body TEXT note_alert_subj VARCHAR(255) note_alert_body TEXT assigned_alert_subj VARCHAR(255) assigned_alert_body TEXT ticket_overdue_subj VARCHAR(255) ticket_overdue_body TEXT ticket_overlimit_subj VARCHAR(255) ticket_overlimit_body TEXT ticket_reply_subj VARCHAR(255) ticket_reply_body TEXT created DATETIME updated DATETIME Indexes

ost_email
email_id INT(11) noautoresp TINYINT(1) priority_id TINYINT(3) dept_id TINYINT(3) email VARCHAR(125) name VARCHAR(32) userid VARCHAR(125) userpass VARCHAR(125) mail_active TINYINT(1) mail_host VARCHAR(125) mail_protocol ENUM('POP','IMAP') mail_encryption ENUM('NONE','SSL') mail_port INT(6) mail_fetchfreq TINYINT(3) mail_fetchmax TINYINT(4) mail_delete TINYINT(1) mail_errors TINYINT(3) mail_lasterror DATETIME mail_lastfetch DATETIME smtp_active TINYINT(1) smtp_host VARCHAR(125) smtp_port INT(6) smtp_secure TINYINT(1) smtp_auth TINYINT(1) created DATETIME updated DATETIME Indexes

ost_ticket_response
response_id INT(11) msg_id INT(11) ticket_id INT(11) staff_id INT(11) staff_name VARCHAR(32) response TEXT ip_address VARCHAR(16) created DATETIME updated DATETIME Indexes

ost_ticket_note
note_id INT(11) ticket_id INT(11) staff_id INT(10) source VARCHAR(32) title VARCHAR(255) note TEXT created DATETIME Indexes

ost_ticket_message
msg_id INT(11) ticket_id INT(11) messageId VARCHAR(255) message TEXT headers TEXT source VARCHAR(16) ip_address VARCHAR(16) created DATETIME updated DATETIME Indexes

R(200) AL(15,2) R(20)

plan_taken
id BIGINT(200) customer_id BIGINT(200) customer_email VARCHAR(100) plan_id INT(11) plan_name VARCHAR(50) price DECIMAL(15,2) plan_duration INT(3) start_date DATETIME end_date DATETIME Indexes

order_service
id BIGINT(200) customer_id BIGINT(200) service_type VARCHAR(20) service_id INT(11) service_name VARCHAR(40) service_price DECIMAL(15,2) payment_sender_email VARCHAR(100) payment_receiver_email VARCHAR(100) visibility TINYINT(1) payment_status VARCHAR(20) payment_date DATETIME citi_banktraceno INT(6) citi_bank_auth_code VARCHAR(50) response_string TINYTEXT request_string TINYTEXT conversion_amount DECIMAL(10,2) currency VARCHAR(50) plan_price DECIMAL(10,2) software_price DECIMAL(10,2) discount_percent DECIMAL(10,2) promo_code VARCHAR(250) paymentstatus VARCHAR(11) Indexes

ost_department
dept_id INT(11) tpl_id INT(10) email_id INT(10) autoresp_email_id INT(10) manager_id INT(10) dept_name VARCHAR(32) dept_signature TINYTEXT ispublic TINYINT(1) ticket_auto_response TINYINT(1) message_auto_response TINYINT(1) can_append_signature TINYINT(1) updated DATETIME created DATETIME Indexes

ost_syslog
log_id INT(11) log_type ENUM(...) title VARCHAR(255) log TEXT logger VARCHAR(64) ip_address VARCHAR(16) created DATETIME updated DATETIME Indexes

ost_ticket_lock
lock_id INT(11) ticket_id INT(11) staff_id INT(10) expire DATETIME created DATETIME Indexes

ost_kb_premade
premade_id INT(10) dept_id INT(10) isenabled TINYINT(1) title VARCHAR(125) answer TEXT created DATETIME updated DATETIME Indexes

ost_help_topic
topic_id INT(11) isactive TINYINT(1) noautoresp TINYINT(3) priority_id TINYINT(3) dept_id TINYINT(3) topic VARCHAR(32) created DATETIME updated DATETIME Indexes

ost_groups
group_id INT(10) group_enabled TINYINT(1) group_name VARCHAR(50) dept_access VARCHAR(255) can_create_tickets TINYINT(1) can_edit_tickets TINYINT(1) can_delete_tickets TINYINT(1) can_close_tickets TINYINT(1) can_transfer_tickets TINYINT(1) can_ban_emails TINYINT(1) can_manage_kb TINYINT(1) created DATETIME updated DATETIME Indexes