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Communications companies are searching for focus and exploit all opportunities to boost
ways to generate more cash, more quickly— business performance. In most
preferably without tapping into scarce resources— telecommunications companies, revenue
to invest in new information technology systems, assurance represents a major opportunity because
new products and services or corporate the right actions can have a significant impact on
reorganizations. How are they to achieve this cash flow, overall business performance and
when internal and external costs have been shareholder value.
squeezed to the limit, and their ability to expand
Recent work by Accenture with some of the
market share is limited by current economic
world’s leading telecommunications companies
conditions?
suggests that many are losing out on a ready
To become truly high performance businesses, supply of cash from orders they have already
companies need to expand their improvement won—yet they are largely unaware of the scale of
efforts beyond the traditional, discrete areas of the problem.