How To - Import Users from CSV file

Applicable to Version: 10.00 onwards Cyberoam supports two (2) types of users: 1. Normal User is required to logon to Cyberoam through Cyberoam client or HTTP Client component and hence is an authenticated user. Various policy restrictions can also be applied to such users. Single Sign on users are part of Normal users. Normal users can be created: Manually - To know how to create a normal user, click here. Imported from CSV file Follow the below mentioned article to import users from CSV File.

2. Clientless User is not required to logon and hence an unauthenticated user. Clientless users are created when it is required to map IP address with the username. Bandwidth and Internet access restriction can be applied to such users, hence useful in Schools and Universities. The unauthenticated access can also be provided through Firewall but in that case, reports will have only the IP address and not the username. To know how to create a clientless user, click here.

Import Users from CSV File CSV files can be created in Notepad or MS Word or MS Excel. Save file in CSV format if created in MS Word or MS Excel. Particulars for CSV File

First row of the csv file is the header row which contains the names of fields - Username, Password, Name, Group Name, Email Address Format of header row: o Compulsory first field: Username o Optional fields in any order: Password, Name, Group, Email Address The rest of the rows are values corresponding to the header fields Number of fields in each row should be same as in the header row Error will be displayed if data is not provided for any field specified in the header Blank rows will be ignored

Prerequisite: The Groups to which users are assigned should be created in Cyberoam before the users are imported from a CSV file.

Import Users Once the user data is saved in csv file, follow the steps mentioned below to import users in Cyberoam 1. Logon to Web Admin Console. The configuration is to be done using Administrator profile.

2. Go to Identity Users User. 3. Click Import.

4. Click Browse to upload the required csv file and click OK.

5. If data is imported successfully, a list of users is displayed. You can change the user group or user activation status if required. You can even exclude one or several users by clicking against them to deselect them.

6. Click Add. This will automatically register all the users in Cyberoam with the specified parameters. By default, all the users will be members of Open Group unless specified. Administrator can change the group member if required. Note: Refer the below exceptions in case you get any error while importing users from CSV file. CSV file Exceptions 1. Blank Name field : In the following CSV file, the Name field of users rita_s and michael_d is left blank.

In such a case, Cyberoam will not allow adding these particular users. It will display an error message stating a list of users that have not been imported as shown below.

2. Blank Username field : In the following CSV file, the Username field of user Eric Spencer is left blank.

In such a case, Cyberoam will not allow adding that particular user. The following error message is displayed.

3. Username field not included in Header: In the given CSV file, Username field is not included in the header.

Cyberoam will not allow importing such a CSV file and will display an error message.

4. Password field not included in Header: In the given CSV file, Password field is not included in the header.

In this case, the password will be set the same as username.

5. Name field not included in Header: In the given CSV file, Name field is not included in the header.

In this case, the name will be set the same as username.

6. Group field not included in Header: If group name is not included in the header, by default, all the users will be the member of Open Group. Administrator can change the group if required.