Understanding Human Communication

aklanta
1 Tuesday, October 14, 2008
 Understanding Human Communication

Objective and scope of

presentation…

to understand
how we communicate

elements of communication

factors that influence communication

anything in our hands?

2 Tuesday, October 14, 2008

 Understanding Human Communication

I confess…

not a good communicator

just to share experience

you already know most of the concepts

not absolute facts

accept or reject only after processing

understanding does not guarantee mastery

3 Tuesday, October 14, 2008

 Understanding Human Communication

Why do we need to communicate?

Basic Human Needs…

Tangible Intangible

Food Knowledge
Cloth Love
Shed Care
Transport Affection

4 Tuesday, October 14, 2008

 Understanding Human Communication

Why do we need to communicate?

Basic Human Needs…

10%

90%

Outsourced Self generated

5 Tuesday, October 14, 2008

 Understanding Human Communication

Why do we need to communicate?

To fulfill 90 % of our
needs we need to reach
out to others

We need to convey
We need to
communicate

6 Tuesday, October 14, 2008

 Understanding Human Communication

And it starts here…

Co-relation
Soccer Ball

Signified Signifier

7 Tuesday, October 14, 2008

 Understanding Human Communication

we have the options…

Signified Signifier

Objects • Verbal Language

Feelings • Non-Verbal Language

Processes
•Signs

• Symbols

• Gestures

8 Tuesday, October 14, 2008

 Understanding Human Communication

And it starts here…

W
&@%^
&G+£

9 Tuesday, October 14, 2008

 Understanding Human Communication

And it starts here…

W
&@%^
&G+£

Sender Medium Receiver

10 Tuesday, October 14, 2008

 Understanding Human Communication

it completes only after…

Messag
e

Sender Medium Receiver

Respons
e

11 Tuesday, October 14, 2008

 Understanding Human Communication

What is the most important element

Language?

12 Tuesday, October 14, 2008

 Understanding Human Communication

we perform these in a matter of

seconds…

Interpersonal
Communicati
on

Auto
Communicatio Auto
n Communicatio
n

13 Tuesday, October 14, 2008

 Understanding Human Communication

So the elements of communication

are…

Medium

Sender Intangible
• Something to say • Language Receiver
• Willingness to listen
(Message)
• Willingness to share Tangible • Understanding
• Ability to encode • Sound waves • Willingness to respond
• Phone
• Fax
• Email…

14 Tuesday, October 14, 2008

 Understanding Human Communication

So the elements of communication

are…

Medium
Eager to pass on some message
Sender Intangible
Clear about the message
• Language Receiverto be passed on
• Something to say
• Willingness
Understand what to sayto listen
(Message)
• Willingness to share Tangible • Understanding
• Ability to encode Understand
• Sound waves how to say
• Willingness to respond
• Phone
Understanding of the medium
• Fax
• Email…
Understanding of the receiver

15 Tuesday, October 14, 2008

 Understanding Human Communication

So the elements of communication

are…

NOISE Medium NOISE

Sender Intangible
No common language • Language Noisy
Receiver
• Something to say
(Message) Environment
• Willingness to listen
Improper use of Tangible Noisy phone line
• Understanding
• Willingness to share
• language
Ability to encode • Sound waves • Willingness to respond
Network
• Phone
Regional problem
• Fax
differences of • Email…
Corrupt e mail
Languages Power cut
Culturally
different gestures

16 Tuesday, October 14, 2008

 Understanding Human Communication

So the elements of communication

are…

Medium

Sender Intangible
Selective Exposure
• Something to say • Language Receiver
• Willingness to listen
Resistance to conflicting ideas
(Message)
• Understanding
• Willingness to share Tangible
• Willingness to respond
• Ability
Selective perception •• Sound waves
to encode
Phone
• Fax
Selective retention • Email…

17 Tuesday, October 14, 2008

 Understanding Human Communication

You too Brutus !

I thrice presented him a kingly crown,

He was my
Which friend,
he did faithful
thrice and
refuse: justthis
was to me:
But Brutus says he was ambitious;
ambition?
And
Yet Brutus
Brutusissays
an honourable
he was man
ambitious;
I come to bury Caesar, not to praise
And, sure, he is an honourable man
him…

18 Tuesday, October 14, 2008

 Understanding Human Communication

Yuji san, are you

happy?

19 Tuesday, October 14, 2008

 Understanding Human Communication

thank U…

20 Tuesday, October 14, 2008