COVER LETTER

CAMELIA BONTEANU
Adress: Calarasi Street No 30, Contanta 900590, Romania Email: camibonti@yahoo.com Tel: 4 0241613595, 4 0737168 615. Passport: 13761607 Seaman Book No: 0012936 Skype ID: cami19814

Dear Sir/Madam, JOB TITLE AND REFERENCE : Cabin Stewardess /Floor Supervisor for Cruise Lines Having seen your advertisement for Housekeeping , I am writing to outline my extensive experience and successful track record gained within critical roles working on maritime vessels, including positions as Assistant Housekeeper and Supervisor. I believe I possess the skills, qualifications and vital experience necessary to make a very significant contribution to your operation. I am an extremely hard working and highly motivated individual. As you will note from my enclosed CV, in my current role as Assistant Housekeeper, I provide leadership within the housekeeping function, ensuring all processes and duties are performed to a level of excellence and in line with strict timeframes. Prior to this, I undertook a large number of roles as a Cabin Stewardess, working to Supervisor level. The positions demanded the ability to coordinate the workloads of other members of personnel, while also managing the upkeep of sections of over 25 rooms, ensuring they were maintained to the highest standards of professionalism, while reporting on all issues to management personnel. I have also gained experience on the ships working in additional positions, including as a Bartender and waitress responsible for serving passengers, managing cost control functions and supervising staff. I am now looking for a challenging new position. In terms of my key qualities, I would highlight my excellent knowledge of the demands and requirements of working on different types of ships and vessels. I would also highlight my attention to detail, my ability to work to strict deadlines and my ability to coordinate the daily activities of fellow members of staff. Please do not hesitate to contact me (4 0421613595/4 0737618165) so we can arrange an interview to discuss my application in greater depth. I look forward to hearing from you. Yours faithfully, Camelia Bonteanu

Curriculum Vitae

Camelia Bonteanu
Calarasi Street No 30, Contanta 900590, Romania Email: camibonti@yahoo.com Tel: 40241613595, 40 737618165 Passport: 13761607 Seaman Book No: 0012936

Personal Statement
A dedicated and highly motivated professional with extensive experience gained within key roles working to supervisor-level on a broad range of maritime vessels. Focused upon delivering work of the highest professional standards to ensure the upkeep of all passenger facilities and the delivery of an exceptional level of service to customers. Consistently demonstrates the ability to coordinate the schedules of staff to ensure the optimal utilisation of resources. Possesses excellent communication skills and can consult professionally at all levels.

Skills
Advanced File Management Problem Solving Skills Basic Cash Handling Skills Researching Skills Advanced Internet & Email Skills Touch-Typing Skills (Ergonomic Keyboard) Linux Operating System skills Interpersonal Communication Skills Advanced Internet & Email Skills Text Processing Skills Computer Networking skills Telephone Answering Skills Organizational Skills

Key Achievements
Awarded for consistent excellent performance with the Employee of the Quarter Award on the M/V Quest expedition ship Successful in the acquisition of Employee of the Month award on The Iris passenger ship.

Career Summary 2010 - 2011

ASSISTANT HOUSEKEEPER, Bahamas Celebration

Providing leadership and direction as an Assistant Housekeeper, responsible for ensuring an exceptional service is delivered at all times onboard the Bahamas Celebration vessel

2010

JUNIOR HOUSEKEEPER , Holland America Line

Assist the Chief Housekeeper in the efficient and safe organization and operation for the housekeeping department. Areas of responsibilities are divided into "Back of the House" and "Front of the House", including but are not limited to Guest Stateroom areas, Public areas, Crew area, Laundry & Valet and Tailor shop. 2010

CABIN STEWARDESS/CABIN SUPERVISOR, M/V Quest

Entrusted with the upkeep of the cleanliness of passenger rooms, undertaking all tasks and duties required to ensure a best practice service was maintained Acting as a focal point of contact for management staff, with responsibility for informing them of all maintenance and room issues to ensure they were fixed in a timely, professional manner Working to the highest standards of professionalism to ensure a welcoming environment and guest satisfaction were maintained Undertaking an additional role as Bartender, responsible for serving customers, maintaining the bar area, creating cocktails, cost control and staff management

2009 - 2010

CABIN STEWARDESS, M/V Clipper Adventurer Expedition Ship

Tasked with the upkeep of all guest rooms to a high level of professionalism, in line with the strict, predefined standards of the company Retaining personal accountability for 21 rooms, working with speed and efficiency to ensure the management of all tasks to stringent timeframes Reporting all maintenance problems or guest issues to the appropriate members of staff to ensure they were dealt with in a timely manner Undertaking audits of rooms to check for broken or missing articles, while ensuring there were sufficient cleaning materials and equipment to complete all jobs

2008

CABIN STEWARDESS, Clipper Pacific, Peace Boat Worldwide

Driving standards on the ship with responsibility for the management of personnel and the supervision of their daily duties Organising staff within their daily roles, with accountability for the coordination of all rotas and the efficient utilisation of resources Responsible for the cleanliness and upkeep of 21 rooms, undertaking all duties required to ensure ship standards were maintained Reporting on issues to ensure the resolution of all problems, while replacing all replaceable items and amenities from rooms

2007 - 2008

CABIN STEWARDESS, F/B Polaris

Performing a key role requiring the upkeep of the cleanliness of 21 passenger rooms to an optimal level on a daily basis Multitasking efficiently to ensure the completion of all tasks and duties to the deadlines and standards required by the company Dealing effectively with all arising problems through the provision of timely reports on issues with missing or broken room items Auditing rooms to ensure damaged linens were brought to the Supervisors attention and all supplies or equipment was replaced

2006 - 2007

CABIN STEWARDESS, Piper Platform Energy

Acting effectively in the role of Cabin Stewardess, responsible for the upkeep of 22 rooms on a daily basis to ensure their absolute cleanliness Working in close cooperation with the procedures and regulations of the ship, while performing independently to ensure the efficient completion of all tasks Managing key internal processes including reporting on issues, replacing equipment and products within rooms and providing laundry services Undertaking all other tasks required within the role, including the provision of support to the catering operation as required

2005

CABIN STEWARDESS, MSC Lyrica Cruise Ship

Retaining full accountability for the cleanliness and upkeep of 25 passenger rooms, including supplying them with fresh linen, towels and amenities Delivering comprehensive reports on room issues, communicating them concisely to management staff to ensure their efficient resolution Fulfilling all duties to a high degree of professionalism, in line with the defined processes and procedures of the company

2004

CABIN STEWARDESS, The Iris, Ro-Ro Passenger Ship

Gaining a thorough grounding in the demands and requirements of the industry within an initial role on the Ro-Ro passenger ship Key areas of responsibility included the cleaning of passenger rooms, the replacement of amenities, linen and towels, and the delivery of detailed reports on issues

Education and Qualifications

Bachelor degree Qualification Qualification Hotel & Hospitality Management Navigation Officer, Maritime University Constanta (2010-2014) Teaching, Pedagogic College Constantin Bratescu, Romania (2001)

Further Professional Development

Personal Safety & Social Responsibilities On Board Ships; Ships Familiarisation Training; Basic FireFighting; Personal Survival Techniques; Elementary First Aid; Proficiency in Crowd Management; Ships Familiarisation Training; Safety Training for Personnel Providing Direct Service to Passengers in Passenger Spaces; Proficiency in Passenger Safety, Cargo Safety, Hull Integrity; Proficiency in Crisis Management & Human Behaviour

Interests and Activities

Currently include: Photography, theatre, gardening, music, volleyball, motivational books, personal development, sailing and cycling, travelling,races.

"I've always enjoyed tennis. In many ways it's a game of strategy and pacing. When something isn't

working in the first set, you have to change your strategy for the second set. You also have to pace your energy in case you go to a third set, and constantly watch and read your opponent's reactions. I'm a gutsy tennis player-I go for the big points sometimes-but I'm careful with timing. That's the way I work, too." REFERENCES
TD RECRUITMENT

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