http://www.incallshops.

com Enrollment form

*It is mandatory that all details have to be filled in this form
for office use only
IP phone number: |__|__|__|__|__|__|__|__|__|__|__|__|

MAC Address: |__|__|__|__|__|__|__|__|__|__|__|__|__| PHOTOGRAPH

of signatory
Service Type Chosen: __________________________________

To be Filled by SUBSCRIBER

Name(Mr./ Ms./Mrs./ Dr./ Other ): ________________________________________________ Phone/ Mobile No.:_______________

Father's/ Husband's Name:____________________________________________ Gender: M/F_____ Marital Status: Married/ Single
Nationality:___________________ Date of Birth:_______________ Email Address:_______________________________________
Address: ________________________________________________________________________________ Pin/ ZIP_____________

Name of Organisation: _________________________________________________________________________________________

(for non individuals; please leave space after each name)

Service Installation Address: ________________________________________________________________ Pin/ ZIP_____________

Billing Address: __________________________________________________________________________ Pin/ ZIP ____________

Internet service provider: __________________________________________ Bandwidth (in kbps/ mbps/ others specify):__________
Type of connection (DSL/ LAN/ WAN/ Dial-up/ Vsat/ cable/ in case of others please specify):________________________________
In case of static IP alloted to the connection
1. IP address: ________________________ 2. Sub-net mask: _____________________ 3. Gateway: _____________________
4. DNS1: _____________________ 5. DNS2: _____________________ 6. DNS3(optional): _____________________ .
All Payments to be made in favour of M/s. Suryansh Trans Services Pvt. Ltd., Hyderabad, INDIA
Mode of Payment (Cheque/ e-Cheque/ Wire Transfer/ Payment Gateway/ Credit Card/ Debit Card/ Others please specify :
____________________________________________________________________________________________________________
Instrument Number: __________________________________ Transaction ID : _____________________________________
Facilitator ( Name of Bank/ Card issuer/ Site URL/ etc.) : _____________________________________________________________
Please furnish proof of identity/ address by furnishing self-attested true copy of documents mentioned below
Declaration To be Filled by dealer/ franchise
I/We have read & understood the terms & conditions mentioned I/ We hereby undertake & confirm that I /We have duly verified
overleaf & unconditionally accept them as binding on me/ us. I/ a ll the signatures, details & documents given by the
we have understood all the rates & tariffs & other related aforementioned subscriber in this enrollment form with their
conditions at which IP telephony services will provided as respective originals.
applicable on this date & as amended from time to time. I/we Category: Urban/ Rural Remarks:____________________
hereby undertake to pay all charges raised on account of services
_____________________________________________________
being availed/ availed. I/we further declare & undertake that the
above information provided by me/ us is true & correct in all
respect. I the signatory is more than 21 years old, mentally sound Name & signature of the dealer/ franchisee/ sub franchisee
and qualified to execute and enter into a contract as per the laws _____________________________________________________
of my country of domicile at the time of this application.
Date: _____________ Time: _______ Sign: ________________
Date: ______________Time: __________ Sign______________

Self attested document required to furnish proof of identity/ address:

1) Photo ID: Photo credit card, photo identity card, passport, arms license, Social Security card, Driving License any other document containing
photograph
2)Address Proof: Electricity bill, landlines telephone bill, water bill, driving license, etc.
3) Companies ( Public/ Private/ LLC) may enclose their Certificate of Incorporation along with any proof of identity as above of the authorised
officer of the company
4) In case of Government undertaking, Government offices, the aforesaid can be dispensed with & self attestation on letterhead will suffice along
with name, designation of coordinating officer to be consulted in case of need
5) In case of foreign missions & other foreign agencies, the name & designation of authorised officer along with details of officials etc for whom the
phone connection is intended
 http://www.incallshops.com Enrollment form
Terms & Conditions for Providing Services
1. The terms & conditions mentioned herein shall form part of the http://www.incallshops.com enrollment form signed by the subscriber & shall be binding on him/ her/ them
1.1 http://www.incallshops.com is a global VOIP service provider (hereinafter referred to as incallshops for sake of brevity).
1.2 “Subscriber” means a person/ company/ firm or any other association of persons who has subscribed for this VOIP service. The form binds the subscriber & whenever & wherever applicable his heirs,
executors, administrators, successor, & permitted assigns & benefits incallshops & its successors & assigns.
1.3 “CPE” means VOIP & Internet compatible customer premises equipment(CPE). The equipment shall be of a type & model as certified & approved in terms of the applicable standards
1.4 “Service” means the service, which enables subscriber when using the equipment to have two way conversation over the network & including other value added supplementary services provided by
incallshops & opted by the subscriber.
1.5 “Network” means the incallshops VOIP telephone network as operational from time to time.
1.6 “Tariff” means the tariff schedule & shall include, but not limited to talk time, processing fee, usage charges & other related fees, rental & service charges & related conditions as notified & published
on the website of incallshops from time to time for providing the services & value added/ supplementary services wherever applicable.
2. The subscribed will be required to fill in the enrollment form besides furnishing other particulars, as required by incallshops to become eligible for subscribing to services rendered by incallshops. In the event of
any default, on the part of the subscriber as stated above incallshops will be well within its rights to refuse the connection of the said subscriber & any monies paid shall neither be credited nor refunded under
any circumstances.
3. The subscriber must prepay to incallshops all charges for the services including applicable charges for the value added/ supplementary services & other payable charges or levies as published & notified by
incallshops.
4. incallshops reserves the right to seek/ verify the particulars provided in the enrollment form &/ or in any other documents submitted to incallshops.
5. The grant of connection & subscription to the services is at the sole discretion of incallshops & incallshops reserves the right to reject any application for any reason & or without any liability whatsoever, the
information provided by the subscriber &/ or gathered by incallshops shall be incallshops' property even if application is rejected.
6. incallshops will allot a VoIP number to the subscriber at its sole discretion & connect the subscriber to the network & will use all reasonable endeavors to maintain the connection & provide the service to the
subscriber, subject to all other terms & conditions.
7. The recharge cards shall be available separately in various denomination(s) on the terms & conditions as may be specified by incallshops from time to time. incallshops reserves the right to refuse to recharging
of any card at its sole discretion
8. Charges will as per the prevailing tariff plan applicable for the incallshops service at the time of usage of the service. incallshops reserves the right to change the tariff plan applicable at any time at its sole
discretion & with or without notice.
9. The recharge coupon balance is non refund for cash or transferable under any circumstances including the case where the subscriber converts the subscription to post paid.
10. The subscriber hereby understands & accepts that any change in the tariff or related terms & conditions, schemes, packages, etc. communicated inter-alia through e-mail shall be valid & proper communication.
11. incallshops may in its discretion introduce & charge periodical rentals for the services being provided to its subscribers at any time & charge the same from the balance amount in the subscribers account.
12. The connections programmed into the equipment bundled with the subscription by incallshops come with pre-activated roaming facility which shall be charged as may be decided by incallshops from time to
time.
13. The subscription is valid depending on the value of recharge coupon loaded into the account, incallshops reserves the right to change the validity period of its recharge coupon of various denominations at any
time at its sole discretion, without prior notice.
14. The subscription will be automatically deactivated when the calling value is exhausted or the validity period expires, whichever is earlier, without any notice. Under any circumstances, incallshops shall not
refund the residual value left in the account of the subscriber. Deactivation would necessarily mean that calls to & from all places are barred, however if it is recharged before expiry of the validity period, the
residual value shall be carried forward to the next validity period counted from the date of recharge. The higher validity out of the coupons recharged will remain applicable. incallshops does not offer the
facility of cumulative validities. After the expiry of the validity period the subscription enters the grace period for recharge which at present is 30 days. The subscription expires entirely after the 30 days &
cannot be recharged unless a re-activation fee is paid which may vary from time to time at the discretion of incallshops.
15. incallshops reserves the right to change or after at any point of time inter-alia the composition of recharge coupon , its validity period, grace period, period to carry forward any unused balance & the period
offered for number retention etc.
16. In case of expiry/ deactivation the number may be re-alloted to another subscriber as per the discretion of incallshops. In the event the subscriber shall not have any right or lien on the said number.
17. The actual credit/ calling value as per incallshops records shall be as displayed on the website, which shall be treated as final & binding on the subscriber. Thus deactivation, cancellation, etc. shall be carried
out on the basis of the balance displayed on the website.
18. The subscriber must ensure safe custody of the number , CPE, original receipt, & any other document including recharge coupon details as the same might be required from time to time under different
circumstances including interface with incallshops.
19. Under no circumstances the details of the calls received on the subscribed number shall be made available to the subscriber. The subscriber may however access the history of outbound calls from his
subscribed number for upto 30 days. Any records beyond that period will not be made available. The subscriber agrees that incallshops need not entertain any such queries or correspondence in this regard.
20. In case of a lost or misplaced equipment or subscription password, the entire liability of the lost/ misplaced/ stolen CPE/ password will be borne by the subscriber. Ensuring the security of the VoIP number &
its password rests with the subscriber & in the event of any misuse of the subscription by anybody the liability deemed or real, civil or criminal rest only with the subscriber.
21. The VoIP number is & shall always be the sole property of incallshops. The subscriber shall have no claim on the same at any point of time, for any reason whatsoever.
22. incallshops hereby makes it explicit that it does not provide bandwidth & is not responsible for any defects in its VoIP service on account of bandwidth deficiency or quality. In any event the subscriber must
ensure that good quality broadband connectivity is available for the CPE to be connected to. incallshops shall not be held responsible for any reason whatsoever if the subscriber could not avail of its services on
account of non compatibility of the CPE with the available Internet connection.
23. Not all value added/ supplementary services available with incallshops can be made available on this connection. The subscriber shall while subscribing to the services make enquiries as to the value added/
supplementary services available with the package or connection subscribed to. No dispute of any nature whatsoever will be entertained on this account. incallshops is entitled to charge, vary, add, withdraw any
services & or to vary the charges/ prices on these service at its sole discretion with or without notice. Any service which is not initially or at any stage charged by incallshops, may at the sole discretion of
incallshops be charged at any time & the same shall be adjusted in the usage value automatically.
24. The subscriber shall not use the service for any improper, immoral, unlawful, abusive purpose or for sending obscene, threatening, indecent harassing, unsolicited messages/ calls, or such calls/ messages as
those infringing/ affecting upon national or social interests, against policy of social well being, nor create any damage or risk to incallshops or its network or subscribers or any other person natural or legal
whomsoever. Any such infringement or misuse shall under no circumstances be attributed to incallshops & the subscriber shall be solely responsible for all such acts. The subscriber hereby agrees to indemnify
& hold harmless incallshops & its officials/ agents from all suits, costs, damages or claims of any kind arising out of any act or omission or misuse of the service by the subscriber to any other person with or
without consent of the subscriber.
25. The Subscriber hereby agrees to indemnify & hold incallshops &/ or its officers, agents harmless against any claim against incallshops for libel or slander arising out of communications sent or received by
subscribers on the incallshops network. The subscriber shall also indemnify incallshops against any claims arising out of infringement or violation of any copyrights on the part of the subscriber on account of
the connection availed form incallshops.
26. incallshops shall not be liable for any civil or criminal liability incurred by the subscriber due to misuse of the service provided by incallshops in any acts of omission or commission by the subscriber.
27. incallshops will not be liable for any act of commission or omission of any third party/ suppliers/ manufacturers including any agency/ company offering any privilege or benefits to subscribers without specific
permission or authority from incallshops.
28. incallshops will make reasonable efforts to enable the subscriber to avail the service. Due to technical or nontechnical reasons, service availability & reliability may be affected. incallshops is entitled without
any liability to refuse, limit, suspend, vary &/ or interrupt service at any point at its discretion, without any notice, for any reason whatsoever. incallshops also reserves the right to terminate the subscription of
any subscriber who is not competent to enter into any contract.
29. Any increase/ addition/ introduction of taxes/ levies, duties or any other statutory charges etc. (present/ past/ future) shall be to the subscriber's account without any notice & shall at all times be deemed to be
part of the tariff.
30. To assist incallshops in maintaining the quality of service the subscriber shall comply with all directions issued by incallshops from time to time, which relate to the network, the services or matters connected
thereto & provide incallshops with all information & co-operation that incallshops may reasonably require from time to time.
31. incallshops makes no express or implied warranties whatsoever regarding the service etc., except those expressly mention herein & shall not be liable to the subscriber or to any other person (natural/ legal)
claiming through, under or in trust for the subscriber. The subscriber hereby waives & agrees to continue to waiving any/all/claims/actions for delays, losses including, but not limited to loss of business, profit,
revenue, goodwill, damages, fees, costs, expenses, orders, judgment, etc., direct, indirect, consequential, notional, etc, arising out of any interruption, delays, errors or defects or other failure with respect tot he
service ans or value added/ supplementary services tot he extent the such interruption, delay, or defect is a result of any cause or reason covered in Clause (27) hereof. Further the subscriber remains solely
responsible for his own negligence, acts or omissions.
32. Privacy of communication is subject to government regulations. incallshops may be required to disclose any information or particulars pertaining to the subscriber to any authority, statutory or otherwise
including but limited to any security agencies & reserves the right to comply with the directions of such authorities at its discretion & without intimating the subscriber.
33. The subscriber agrees that all the information provided in the enrollment form is true & correct & the subscriber is solely responsible & liable if the same is found to be incorrect. incallshops reserves the right to
cancel, suspend, withdraw or terminate the services at any point of time if the information is found incorrect & the balance amount to the credit of the number will not be refunded.
34. Service quality, functionality, availability, &/ or reliability may be affected &/ or incallshops is entitle to, without any liability whatsoever to refuse, limit, suspend, vary or disconnect the service, in whole or in
part, at any time, in its sole discretion, with respect to one/ all subscribers without any notice for any reason which is found to be reasonable by incallshops, including but not limited to the following
34.1 Government rules regulations, orders, directions, notifications etc. Including charges thereto prohibiting &/ or suspending the rendering of such services
34.2 Transmission limitations caused by topographical, geographical, atmospheric, hydrological &/ or mechanical conditions
34.3 during technical failure, modification, up-gradation or variation, re-location, repair &/ or maintenance of the systems & equipments
34.4To combat potential fraud, sabotage, willful destruction, etc.
34.5 If service is used in any manner which violates any law etc., or adversely affects or interferes in any manner the rendering of services by incallshops
34.6 Any discrepancy/ wrong particular(s) provided by the subscriber in the form
34.7 breach of any term or condition os this form on the part of the subscriber.
34.8 If rendering of services becomes impossible in view of the problems arising on account of interconnection between incallshops & the tel ecom service providers world over.
34.9 Any other reason, which is found to be reasonable by incallshops warranting suspension/ disconnection
34.10 Force majeure circumstances (i.e. Acts of Gods, political disturbance, riots, war, etc.)
35. incallshops shall have the right to transfer or assign &/ or delegate all/ part(s) of its obligations, rights &/ or duties under this enrollment form to any party. Such transfer/ assignment shall release incallshops
from all liabilities under this enrollment form. The enrollment form binds the subscriber, its heirs, executors, administrators, successors & permitted assigns to the terms & conditions of this form & benefits
incallshops & its successors & assigns.
36. If any part of this enrollment form is held invalid , the remaining provision will remain unaffected & enforceable, except to the extent the incallshops rights/ obligations under this form are materially impaired.
Subscriber represents that he/ she/ they have been fully informed about the services provided by incallshops, its specifications, requirements, limitations etc. & only thereupon signed/ agreed to this document.
37. This form is the complete understanding between the parties hereto & it supersedes all understandings prior to this form whether oral or written. incallshops contractual rights & remedies, as well as those
available at law or equity are independent & cumulative. incallshops may at its sole discretion vary, alter or amend any term(s) or condition(s) forming part of this form due to regulatory, administrative, & or
commercial compulsions or for any other reason considered necessary in the interest of business operations. incallshops shall also have the right to amend this form if this is necessary for the proper provisioning
& conduct of the services or in public interest or is mandated by any charge in applicable law or regulation.
38. In case the subscriber is a legal entity/ body form under an act of law or any subscription is taken in the name of the company/ firm the Form shall be duly signed & sealed by its authorised signatory. The
company/ firm shall immediately intimate incallshops in writing immediately in case of any change in the constituted & authorised signatory.
39. The parties have fully read & understood the contents thereof & have agreed to/ signed the the form in token consent, with clear understanding that it is valid & binding document on both parties & can be
enforced by them in dues accordance with law.

__________________________________________________
Signature of Subscriber// authorised signatory