Curriculum Vitae

Personal information First name(s) / Surname(s) Maria Teresa Petrangolini Address(es) Via Pienza 261 00138 Rome Telephone(s) + 39 06 367181 Mobile: +39 3483347604 Fax(es) +39 0636718333 E-mail teresa.petrangolini@gmail.com t.petrangolini@cittadinanzattiva.it t.petrangolini@activecitizenship.net Nationality Date of birth Gender Italian 03/03/1951 Female IN BRIEF Teresa Petrangolini was born in Rome in 1951 and she graduated in Arts and Modern Literature at La Sapienza University of Rome. From 1975 to 1982 she worked with the Foreign Ministry but she gave up this job in order to devote to the civic participation and civil rights protection development. In 1978 she set up with other founders the Democratic Federative Movement, today known as Cittadinanzattiva (CA). For more than 30 years, CA promoted in Italy and all around Europe citizens involvement in public policies and programmes aimed at improving human and civil rights in matter of health, consumers, education, judicial system and public administration. From 1988 to 2002, Teresa Petrangolini was the National Secretary of Tribunal of Patients Rights (CA). It is an important network which plays a crucial role in Italys health policy in patients favour with a total of 350 local branches and about 10.000 volunteers. In 2002, Mrs. Petrangolini became the Secretary General of Cittadinanzattiva, which under her mandate was not only awarded by the President of the Italian Republic with the gold medal for Public Health, but in 2007 it also won first prize as Organized Civil Society being awarded by the European and Social Economic Committee. During the following years, Cittadinanzattiva (CA) sharply improved its activities in several fields, such as school and education, consumer policy, legality and transparency in public administration and Corporate Social Responsibility. The headquarter of CA numbers about 60 collaborators, with 90.000 members and 250 local offices, and it also disposes of a European network (ACN). In 2009, since Mrs. Petrangolini was put in charge of Cittadinanzattiva International Policies, the association gained membership both to Civicus -World Alliance for Citizens participation- and to the United Nation Global Compact network. In 2010, Mrs. Petrangolini became the director of the European Active Citizenship Network, which gathers about 90 organizations from 30 different countries. ACN, founded on 2001, achieved 19 projects on the promotion of European active citizenship and took significant steps on patients rights improvement. Moreover, she is one of the charter member of FONDACA -Active Citizenship Foundation (thinkthank)-, as well as member of its Board of Directors. She also covers a roles in the EU Health Policy Forum (DG Sanco) and in the Active citizenship Structural Dialogue group
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(DG EAC European Commission). Furthermore, Mrs. Petrangolini is a charter member of the Pain Alliance Europe Association and she also was member of the Administration Council for Health Services Agency. She constantly carries out training activities in matter of civic participation for several institutions, such as public administrations, associations, organizations and universities; as a matter of fact, she covered the role of University Professor for the Master Citizenship Policies and Regional Welfare at La Sapienza University of Rome, as well as the Master European Health Care Systems at Udine University. She has skills and competences as general manager e senior program leader in no profit organizations. She has the ability to lead a team and support the new HR growth and a special attitude to manage complex relationship with public and private sector stakeholders. She is a problem solving person with the capacity to innovate, to think strategically, to translate ideas into practice. She has also communications skills, both oral and written. Finally, she has the capacity to manage local networks, economic planning and fundraising. With the respect to the specific field of children protection CA was promoter of several initiative and campaign: the right to play in the hospital, the engagement against childrens pain, the participation to the Annual Report on the Convention on the rights of the Child, the change of the chronically ill childrens condition, the promotion of laboratories of active citizenship in the schools, campaigns on bullying, on well being education, on safety culture and risk control in the school, in addition to participation in the Court for the legal defense of children who died as a result of collapse of school buildings (Rivoli, San Giuliano di Puglia, LAquila).

Work experience
Dates From June 2010 until today Director of Active Citizenship Network ACN

Occupation or position held

Main activities and responsibilities - Setting up of a new teamwork for the Head Office; Staff Training; Activities Scheduling; Budget and Fund-raising Management; - Promotion and Support of the project Building Active Citizenship in Europe: an experience in mentoring, in collaboration with 7 European Countries; training and communication activities; - Running Activity Plans for the processing and promotion of the Report Assessing Patients Rights in Europe, in collaboration with 20 European associations; - Fund-raising General Management and Project Officer at private and European Union level; - Event Organization of the 5th European Patients Rights Day (Brussels, 11-12 April 2011), with the participation of 200 representatives of associations, European partners and European Authorities; - Networking and Public Relations with partners associations; - Lobbying and Public Relations with DG Sanco and the European Health and Consumer Policy Commissioners; - Design and drafting of new European Project (projects still in progress);
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Project General Management for Future Active Citizens: volunteering as an exercise of democracy. The project is still in progress and involves schools of 7 European countries; European Meeting and Summit Speaker for European Patient Forum, Wonca, Health World Summit, Pain Alliance Europe, Health Technology Assessment; Web Restyling promotion of www.activecitizenship.net (still in progress).

Name and address of employer: Active Citizenship Network, via Flaminia 53 00196 Rome (Italy) Type of business or sector: Non Profit Network for Civic Participation and Citizens Rights Protection Dates From 2009 until today Occupation or position held: Cittadinanzattiva International Policy Director; Main activities and responsibilities - Starting up of the cooperation with the Geneva UNPD office, with particular reference to the Art Gold Programme; - 2009/2011 Derechos y desarrollo Project Management, a Colombian CA on the promotion of citizens participation in public services, project carried out in cooperation with the Colombian UNPD and the Italian Ministry of Foreign Affairs; - 2011: Leading of a Moroccan Mission which set up a cooperation programme with ART Gold Morocco (UNPD), with the purpose to promote decentralisation and democracy in Morocco. Backing up of the project called Institutional support and empowerment of active citizenship aimed at civic participation in regional governance; - 2007/2011: Cooperation with Civicus (World Alliance for citizens participation) and achievement of two Civil Society Index publications, an international research on world civil societies, carried out in collaboration with Fondaca. Name and address of employer Cittadinanzattiva Onlus, via Flamina 53 00196 Rome (Italy) Type of business or sector Non Profit Organization for Civic Participation and Citizens Rights Protection Dates From May 2002 until today

Occupation or position held Secretary General of Cittadinanzattiva Onlus - Main activities and responsibilities - Organization General Management: HR Management of the Head Office (6o units), Youth Leadership Training Management, Management of Cittadinanzattiva 250 regional offices and 20 regional secretariats, Management of regional volunteering recruitment, General Management of adhesion collection to the amount of 90.000 adherences, Management of Institutional bodies, Public Relation and Communication Management, Administration and private and public Fundraising Management, Annual compilation of Cittadinanzattiva Social Budgets; - Cultural and Politic Promotion of Civic Activism, particularly referred to:
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2002/2006 Implementation undertaking of art. 118, par. 4, of the Italian Constitution in matter of horizontal subsidiarity, that is: Constitution of the Committee Quelli del 118 in collaboration with institutional experts and representatives and 15 associations; Establishment of 3 National Conventions on Subsidiarety; Foundation of Labsus, a subsidiarity laboratory on knowledge and experience sharing in this field. 2005/2011 Civic participation and evaluation. In 2008/2010, a three-years Convention with the Italian Department of Health was signed in order to develop and formalize the Civic Audit, which was created by 150 local health departments and 8 Italian Regions. In 2006, it was also drawn an agreement with the Public Function Department in matter of promotion and support of civic participation, subsidiarity and civic assessing of quality of public and local services. Citizens Rights Guardianship and protection. In 2002/2011, the citizens assistance service was empowered throughout the establishment of a single Integrated Guardianship Project (PiT), with 30 regional offices that safeguard about 30.000 people every year in the field of health, consumers protection and Court access. Many campaign were promoted against architectonic barriers, to protect bank users, to educate on the use of water resources, to reduce the waiting list for medical treatments, etc. School and Educational Engagement. Since 2002 until now, in cooperation with the Civil Protection Department, it was set up a monitoring programme on School Building Safety, as well as the National Schools Building Safety Day. In matter of schools, CA also established numbers of Laboratories for Active Citizenship and participated in the drafting of two monitoring reports called Italys Convention on Childrens and Adolescents Rights. Networking and Partnership. Empowerment of CnAMC (Coordination of Chronic Disease Patients); participation in several syndicates and alliances with other institution and associations- Thanks to this alliances AC has achieved a law article establishing good seizure for corrupted public administrators.

6. Social Corporate Responsibility. Setting up of seminaries, workshops and European projects, such as Not Alone, in matter of partnership between civic organizations and private enterprises. Under Mrs. Petrangolini direction, CA also became member of the UN Global Impact programme on Social Corporate Responsibility. 7. Europe. (before 2010) Active Citizenship Network boasts about 19 projects in matter of citizens rights, consumers, patients rights and social corporate responsibility, as well as the drafting of the European Charter on Patients Rights (2002). ACN also participated in debates and auditions held in the European Parliament, Commission and in the Social and Economic Committee. Name and address of employer Cittadinanzattiva Onlus, via Flamina 53 00196 Rome Type of business or sector Non Profit Organization for Civic Participation and Citizens Rights Protection Dates From 1988 to 2002 National Secretary of Tribunal for Patients Rights

Occupation or position held

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1988/2001 Establishment of a network composed by 350 citizen regional groups working in hospitals as volunteers by Patients Rights Centres; - 1988 Initiative for patients rights in collaboration with RAI (Italian Public Television): buses were sent in 100 Italian hospital to sensitise institutions and health care givers of citizens rights respect; - 1991 Drafting of the Report Citizens Rights Conditions in Health Care System, in cooperation with the Department of Health; - 1992 Drafting of article 14, Decree 502/517. For the first time, Italy got citizens rights protection in matter of health policies; - 1994 Drafting of the Pharmacy Quality Charter, in collaboration with Chemist Associations in order to involve them in the improvement process of social services; - 1995 Drafting of 14 Citizens Rights Protocol, with the participation of more than 40 civic organizations; collaboration in the drafting of the Health Services Charter; - 1996 Administration Councillor at the Regional Agency for Health Services; - 1996 Setting up of the CnAMC (Coordination of Chronic Disease Patients), composed by 100 patients associations; - 1996 Establishment and promotion of Health PiT (Integrated Guardianship Project) which boasts about 30.0000 annual interventions for diseased citizen protection; - 1998/2000 Drafting of the Protocol on Surgery Processes and the Safety Chart on Welfare and Medical Practice; Participation in a European Council workshop on Citizen Participation in Decision Making Health Policies, which in 2000, led to a formal European Recommendation. Name and address of employer Cittadinanzattiva Onlus, via Flamina 53 00196 Rome (Italy) Type of business or sector Non Profit Organization for Civic Participation and Citizens Rights Protection Dates From 1978 to 1988

Main activities and responsibilities

Occupation or position held Founder/ Volunteer Democratic Federative Movement Main activities and responsibilities Mrs Petrangolini set up with other charter members the Democratic Federative Movement, today known as Cittadinanzattiva, and she participated as well in its development throughout different assignments: Foreign Relations Management, Vice National Secretary, Relation Management for Civil Defence. Concerning the latter, in 1986 she directed the citizens movement for the Research on Seismic Events, drafted in collaboration with the Italian Civil Defence Department and focused on civic information in preventing seismic risks. Name and address of employer Cittadinanzattiva Onlus, via Flamina 53 00196 Rome (Italy) Type of business or sector Non Profit Organization for Civic Participation and Citizens Rights Protection
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Dates From 1976 to 1988 Occupation or position held Clerk of Italian Foreign Ministry Main activities and responsibilities Promotion of Italian culture Name and address of employer Italys Foreign Ministry Type of business or sector Public Administration

Education and training

Dates 1974 Title of qualification awarded Arts and Modern Literature degree Name and type of organisation providing education and training La Sapienza, University of Rome Dates Position held Ministry and UNDP decentralized Dates Position held activism and health Caltanissetta, University Rome, Novartis, AVO, Fish, etc.) Dates Position held University La Dates services, Udine 1993 Trainer in Prodere Program, promoted by Foreign Affair in Central America (Nicaragua, Salvador) for the promotion of cooperation between Italian and Center America civl society 1998/2010 Trainer and teacher in Community organizing and civic participation, in several institutions (LUISS School of management, political sciences faculty, Cefpas Institute of Specialization Courses on Communication Tor Vergata Formez, Toscany Region, private companies training activity MSD, Roche, Pfizer, no profit sector training with Antea, 2005/2007 Professor: Master Citizenship policies and local welfare Sapienza Rome 2009/2010 Professor Master Quality Management in Health European University

Recent activity as learner 2006 UCLA Los Angeles Summer courses on Social Network and Social work 2006 Issos Montevarchi Italy Course for public administration evaluation tools 2011 London School of Economics Summer school of Health Tecnology Assessement. Personal skills and competences
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Expert on active citizenship, democratic development and social change policies, projects and tools at national and international level in public services, education and school and health system. General Manager and senior program manager of no profit organization (funding, administration, people management, planning, etc.) Capacity to Annual compilation of Social Budgets Extensive experience in Team working, mediating and intercultural skills; Able to work flexible hours and travel frequently; Able to speak and understand fluently both English and French: Able to think strategically on a range of tasks and meet deadlines; Able to manage and interact with different public and private stakeholders. HR Management and evaluation; Youth Leadership Training Management; Organizational skills of regional volunteering recruitment and networking; Able to communicate, both oral and written Italian Understanding Listening Reading Speaking Spoken interaction Writing Spoken

Mother tongue(s) Other language(s) Self-assessment European level (*) production English French

C1 C1 C1 C1 B2 B2 B2 B2 B1 B1 (*) Common European Framework of Reference for Languages

Additional information
Publications: 1979 Lintelligenza e gli avvenimenti, co-written book, Grazanti; 1998 Manuale della Cittadinanzattiva, co-wriiten with Giovanni Moro, Carocci; 2000 Writing of the charter carta dei servizi sanitari e rapporto con il cittadino, extracted by Guida allesercizio professionale per i medici chirurghi e gli odontoiatri, III edition; - 2001 Writing of chapters Le carte dei diritti del malato and le carte dei servizi, extracted by Le leggi dellospedale, written by A.Zaglio; - 2002 Diritti e salute dei Cittadini, Editori Riuniti, (Health and Patients Rights); - 2007 Diritti e salute dei Cittadini, Baldini e Castaldi, (Health and Patients Rights); 2008 Writing of several chapters of Trattato di Legislazione ospedaliera), Edizione Piccin, (Treaty on Hospital Legislation). 2011 Co-writing of 2011 Report Observatory on Federalism policies. Other activities Since 1988, TV and Radio consultant and guest of several program (RAI 1, RAI 2, RAI 3, Mediaset, la 7, Sky) Member of two Evaluation Bodies for Health Officers throughout Romes Regional Health Care System; Member of the Board of Directors of FONDACA;
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Teresa Petrangolini

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