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com for best and l owest cost solution ADL 01 Principles and Practice of Management V2 Assignment - A Question 1. What were the Hawthorne studies? What effect did they have on the Management practices? Question 2. What steps can an organisation take to increase the motivational force for high levels of performance? Question 3. Explain briefly various Management Functions. What is the basis for saying that planning is the most crucial management function? Discuss. Question 4. Explain the MBO Process. Question 5. Elucidate the relationship between planning and control.

Assignment - B Question 1. To whom do you think is performance appraisal more significant to the organization or to the individual? Justify. Question 2. Comment on the statement "Delegation of authority is the key to organization". Discuss the advantages of delegation in the light of this statement. Question 3. What are the challenges faced by the professional managers in the contemporary Indian industrial set up?

Case Study Question 1. What motivational need did Mr. Bansal satisfy for his full-time employees? Question 2. Discuss the needs with reference to Maslow's hierarchy of needs. Question 3. Mr. Bansal achieved significant productivity gains because of a positive change in employee's attitude. What motivational strategies did he use to achieve this success? Assignment - C 1. Decreasing the role of subordinates in decision-making is known as (a) Decentralisation (b) Stabilization (c) Centralization (d) Organization 2. Which of the following refers to the flow of information among people on the same or similar organizational levels? (a) Diagonal (b) Upward

(c) Horizontal (d) Downward 3. Which of the following is a question that needs to be answered in job analysis? (a) What physical and mental tasks does the worker accomplish? (b) What qualifications are needed to perform the job? (c) When is the job to be completed? (d) All of the above. 4. ________ refers to the ability of individuals or groups to induce or influence the beliefs or actions of other individuals or groups. (a) Power (b) Responsibility (c) Delegation (d) Discipline 5. Which one management function helps maintain managerial effectiveness by establishing guidelines for future activities? (a) Organizing (b) Planning (c) Staffing (d) Leading 6. Which is not a leadership theory? (a) Trait theory (b) ERG theory (c) Contingency theory (d) Transactional theory 7. Which is an esteem need? (a) Basic pay (b) Safety regulations (c) Prestigious office location (d) Training 8. What interview is comprehensive, and the interviewer encourages the applicant to do much of the talking? (a) Unstructured (b) Structured (c) Stress (d) Directive 9. What (a) (b) (c) (d) are the typical products of job analysis? Job descriptions and job specifications Work standards Work schedules Desired financial incentives

10. In Basket Technique is used in (a) Production (b) Marketing (c) Training (d) Accounting 11. Key (a) (b) (c) result areas are usually terms as Objectives Missions Goals

(d) KRAs 12. Which one is not a stage of Group process? (a) Forming (b) Norming (c) Welcoming (d) Performing 13. MBO (a) (b) (c) (d) was first suggested by F.W. Taylor Henri Fayol Peter F. Drucker Watson

14. Which managerial function gives attention to influencing and motivating employees to improve performance and achieve corporate objectives? (a) Leading (b) Organizing (c) Staffing (d) Controlling 15. Job (a) (b) (c) (d) Evaluation is a technique which aims at: Establishing fair and equitable pay structure Analyzing of requirement of updating technology Assessing safety requirement of jobs Improving productivity

16. Which is an advantage of decentralization? (a) Encourages decision-making (b) Easy to have uniform policy (c) Greater Control (d) Decreases complexity of coordination 17. Performance review is done to (a) Reward work done (b) Focus on areas requiring improvement (c) Giving appropriate feed back to individuals (d) All of the above 18. The general conclusion of the 'Relay Assembly Test Room Experiments' was that employees would work better if the management were concerned about their welfare and superiors paid special attention to them. This phenomenon was subsequently labeled as the _________ (a) Relay effect (b) Hawthorne effect (c) Behavioral effect (d) Human effect 19. Which is not a way to overcome the initial resistance to change in organizations? (a) Education and Communication (b) Group inertia (c) Participation and involvement (d) Negotiation and agreement 20. Management of change refers to (a) Help people to adopt to the change (b) Changing people (c) Change the organization structure (d) Change the top management

21. Requisites of effective supervision are (a) Technical knowledge of the work (b) Managerial knowledge (c) Knowledge of rules & regulations (d) All of the above 22. According to Herzberg and his associates ______ are job content factors which lead to job satisfaction? (a) Motivators (b) Hygiene factor (c) Context factors (d) Physiological factors 23. The establishment of a distinct area, unit of subsystem of an organization over which a manager has authority for the performance of specialized activities and results is termed_______ (a) Centralization (b) Departmentation (c) Decentralization (d) Functionalization 24. Democratic leadership is also know as _________ leadership. (a) Autocratic (b) Participative (c) Bureaucratic (d) Laissez-faire 25. A/an ________ is a vital tool for providing information about organizational relationships. (a) Organizational chart (b) Functional chart (c) Organizational model (d) Functional model 26. Which control principles suggests that managers should be informed about a problem only when the data shows a significant deviation from established standards? (a) Management by waling around (b) Management by objectives (c) Management by goals (d) Management by exception 27. Line Managers are: (a) Supervisors (b) Staff authorities (c) Managers with authority to direct operations in their spheres of activity (d) Production & Marketing Managers 28. When an employee asks a question or reports a problem to his or her supervisor, this is an example of which direction of communication? (a) Grapevine (b) Lateral (c) Downward (d) Upward 29. You have decided to send a message to your supervisor requesting vacation

time. You brainstorm some basic concepts and now must decide how to phrase this information for your supervisor. You are at which of the following steps in the communication process? (a) Sending (b) Receiving (c) Encoding (d) Decoding 30. Group decision-making has certain advantages over individual decision-making. Which of the following statements is not true with regard to group decision-making? (a) It allows pooling of knowledge and information (b) It's a source of personnel development (c) It discourages risk taking (d) It's time consuming and costly 31. The idea that workers look for meaning in their work and will actively seek out new responsibility is most consistent with which of these needs identified by Maslow? (a) Safety (b) Social (c) Self-actualization (d) Physiological 32. A manager's posture during a communication with a colleague is an example of which aspect of the communications process? (a) Decoding (b) Non-verbal behavior (c) Informal channel (d) The grapevine 33. The (a) (b) (c) (d) organization chart is a way of showing How the tasks of an organization are divided and co-ordinated The informal patterns of communication The stakeholders who have an interest in the company The physical layout of the buildings on a site

34. When a manager secures the agreement of a colleague to work on a project in return for the promise of providing the colleague with some extra remuneration, what type of power is he or she exercising? (a) Expert power (b) Coercive power (c) Referent power (d) Reward power 35. ______ spans of management create ____________ structures with many levels of management. (a) Wide ; tall (b) Narrow ; tall (c) Wide ; unpredictable (d) Narrow ; flat 36. Which of the following is not one of the steps identified as part of the controlling process? (a) Setting performance standards or goals (b) Measuring performance (c) Writing the reports (d) Taking corrective action

37. According to Herzberg, which of the following can be classified as a motivator? (a) Working conditions (b) Pay (c) Supervision (d) Recognition 38. Which of the following refers to changing a task to make it inherently more rewarding, motivating and satisfying? (a) Enlargement (b) Rotation (c) Enhancement (d) Enrichment 39. The failure (a) (b) (c) (d) tendency to place the primary responsibility for one's success or either within oneself or on outside forces is referred to as Authoritarianism Emotional stability Locus of control Extroversion

40. ______ is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it. (a) TQM (b) Continuous improvement (c) Benchmarking (d) Empowerment

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