Industrial Relations

Part 1 The perspective industrial relations

Part 2 Participants

Approaches

Trade unions and management

Government

Context

Concept Part 3 Process

Employee involvement and participation

Collective bargaining

Industrial action conciliation/arbitration

Part 4 Practices

Negotiation

Grievance, discipline and redundancy procedure

Part 1: This part introduces student the perspective of industrial relations, which include; Chapter 1: Approaches to industrial relations:

Understand the definitions of industrial relation. Understand the different views of employment relationship and the interaction in an industrial relations system; unitary perspective, pluralist perspective, Marxist perspective (their view toward conflict and trade unions), input-output model, system concept, social action approach, control of labor process, human resource management. Understand the integral nature of the concepts of conflict, cooperation and regulations. Identify the importance and difficulties of comparing industrial relations in different countries and the issue of convergence and divergence in industrial relations.

Industrial Relations

Chapter 2: Context of industrial relations The important of knowing the context of industrial relations and understand what constitute the context, which include; The industrial relations system (roles, relationships, institutions, processes and activities exist in variety of industries and level in organizations). Other segments of social activity (economic, social, political and technology). Time (for example todays problem stem from yesterdays decision, its solution as environments change become a problem in the future). Also to understand attitudes, expectation and relationships manifest by the participants are at least the product of past individual and their collective experiences. Mass media, it is important to understand that mass media able to shape attitudes, opinions and expectations. For most

people information and knowledge come from media however the media not only reporting but also interpreting issues and present them to public based on their perspectives. Their view able to shape the public opinions. Chapter 3: Concept and value in industrial relations. Industrial relations is not an objective science. Therefore perceptions in industrial relations are individuals and value laden. In this chapter student is introduced to different concepts and values that commonly mentioned and argued in industrial relations. The different concepts and values involve include; Fairness and equity. Power and authority. Individual and collectivism. Right and responsibility. Integrity and trust. Part 2: This part introduces the participants in the industrial relations system, which include; Chapter 4-6: Trade unions Understand definition of trade unions and the differences between trade unions and other workers association. Understand the definition of trade union in Malaysia and its implication and understand the Malaysian Trade Union Act Understand the different between trade unions structure and trade union organization. Trade unions development: organizational, political and legal development. The function of trade unions: power, job regulation, social change, and members services and self fulfilment. The union of employers.

Chapter 7: Management Understand the different level of managements, Strategy developments. Management objectives, management styles and management strategies. Human resource Management and its issues. HRM typology of non-union organization. Understand the Malaysia employers Association.

Chapter 8: Government Understand what constitute government and its relationship with political party. The roles and objectives of government related to industrial relations. Government intervention and strategies: as market regulator, employer, legislator and conciliator. Understanding the role of government in the changing of political and economic of the world and understand how the changes such as the formation of European Union, GATT/WTO affect the industrial relations system of a country. Understand the Malaysian Ministry of Human Resource and its Industrial Relations Role

Part 3: This part explains processes involve in industrial relation that include; Chapter 9: Collective bargaining Objective. Requirement. Structure of collective bargaining. Content of collective bargaining. Multi employer bargaining. Industry or sectoral agreement; advantage, disadvantage. Single employer bargaining; advantage, disadvantage. Collective agreement (CA). Chapter 10: Employee involvement and participation

Understand the different in concept, strategy and form between employee involvement and employee participation. Understand the different approach to involvement and participation. Understand the concept of industrial democracy. Understand the relationship between employee involvement and human resource management HRM. Industrial action Resolution of conflict

Chapter 11 and 12: a) Industrial action

Understand the different between trade dispute and industrial action. Role and form of industrial action. Function of industrial action. Strike indices.

b) Understand the process of; Mediation. Conciliation and Arbitration. c) Relationship to collective bargaining. c) Government policy objective. Part 4: Explain the practices involved in industrial relation system which include: Chapter 13: Negotiation Essential characteristic of negotiation. Power in negotiation. Perceived relative bargaining advantage. Understand the model of negotiation behaviour. Task and skill of negotiator. Negotiation encounter. Negotiatorresponse to goal conflict. Negotiation convention.

Chapter 15: Grievance, discipline and redundancy procedures Grievance; Understand the grievance process. Typology of employee expression of dissatisfaction: complaint, grievance, trade dispute. Grievance policy, grievance procedure, grievance interview Understand the Malaysian Context Discipline; Disciplinary process. Unfair dismissal Discipline policy, discipline procedure and discipline interview Understand the Malaysian Context

Redundancy; Understand the meaning of redundancy: Management and union. Redundancylegal framework. Step in handling redundancy. Handling redundancy-issues. Understand the Malaysian Context