Personal CV

Personal Information
Name Profession Nationality Residence Date of Birth Place of Birth Marital status Mobile E-Mail Address

: Fuad Mansour Abed Alraheem AL-Syouri

: Electronics & Communication Engineer. : Jordanian. : Kuwait- Hawali. : April 24th, 1985. : Bethlehem. : Married. : + (965) 99 692606. : fuad_siuri@hotmail.com.

Education:
2003-2008: B.Sc. Degree in Electrical Engineering (Electronic & Communication) - Faculty of Engineering, October 6 University, Egypt. Cumulative Grade: Very good. Graduation project: Wireless Home Automation. Graduation project Grade: Excellent. 2002-2003: General secondary scientific certificate, Bethlehem school, Bethlehem-Palestine.

Experience:
Dec 2009- till now: Shabakkat Cellular Company. Managed service Project for Zain Iraq. Program Coordinator: SLA/KPI Reporting. Operation Processes re-evaluation and improvement plan. Project and organization documentation

NSS Core Support: Good knowledge of GSM & 3G Circuit-switched core network architecture (R99/R4) and operation. Good knowledge of NSN DX200 and IPA2800 Hardware configurations (M14 MSS, MSCi/MSC, HLRi, MGW). Good knowledge of Digit Analysis, SS7 signaling, TDM, IP and ATM database creation. Fault management and change management activities. CS Core related Operation & Maintenance and Troubleshooting activities. Very Good communication skills.

Good knowledge in Signaling System #7 (ISUP, INAP, MAP, CAP, DTAP and BSSMAP) which enable me to configure the layers in system and troubleshoot the daily problems for different scenarios (MOC, MTC, SMS MO, SMS MT, LU, etc.. ) Diagnose and correct telecommunication systems setting faults to achieve high compatibility and improve the quality of service. Implementing and dimensioning interconnection between GSM and non-GSM nodes according to traffic forecasting and requirements. Managing subscribers' profiles and solve technical after sale subscribers complaints. International traffic management, monitoring the KPI (CSR, NER, ASR, utilization,) and open cases with international gateways.

Oct-2008 to Oct-2009: Working in ZAIN Jordan Company: BSS Planning & Optimization: Drive test using TEMS. Daily use for MapInfo. VIP Customer Complaints attendance. Monitoring of Rxlev, Rxqual of serving Cells in GSM. Performing Network and cluster level drive test. Detection of worst cells: frequency interference, HO drops, DCR and H/W problem. Creation of reports for each site based on TEMS analysis and KPIs reporting.

College Training:
2008: VHDL Certified Professional & Associate. 2008: CDMA (Code Division Multiple Access). 2007: GPRS (General Packet Radio System). 2007: GSM (Global System for Mobile Communication). 2007: Microcontroller. 2006: PCB (Printed Circuit Board Design). 2006: Mat lab. 2005: Basic & Digital electronic.

Skills:
Microsoft Office Applications (Excel, Word, Power point, Visio drawing, and MS Project) Strong computer knowledge, skills and experience. Excellent communicator with the unique ability to work alone or with a team. Ability to work under pressure & for long hours. Native language: Arabic. Other language: English, with very good reading, writing, & speaking.