You are on page 1of 14

Overview

Every day, Future Group brings multiple products, opportunities and services to millions of customers in India. Through over 15 million square feet of retail space, we serve customers in 85 cities and 60 rural locations across the country. Most of all, we help India shop, save and realize dreams and aspirations to live a better quality of life every day.
Future Group understands the soul of Indian consumers. As one of Indias retail pioneers with multiple retail formats, we connect a diverse and passionate community of Indian buyers, sellers and businesses. The collective impact on business is staggering: Around 220 million customers walk into our stores each year and choose products and services supplied by over 30,000 small, medium and large entrepreneurs and manufacturers from across India. And this number is set to grow. Future Group employs 35,000 people directly from every section of our society. We source our supplies from enterprises across the country, creating fresh employment, impacting livelihoods, empowering local communities and fostering mutual growth. We believe in the Indian dream and have aligned our business practices to our larger objective of being a premier catalyst in Indias consumption-led growth story. Working towards this end, we are ushering positive socio-economic changes in communities to help the Indian dream fly high and the Sone Ki Chidiya soar once again. This approach remains embedded in our ethos even as we rapidly expand our footprints deeper into India.
Businesses Key Group Companies

Retail

Pantaloons Fresh fashion store

Big Bazaar Hypermarket chain

Food Bazaar Supermarket chain

eZone Electronics superstore

Home Town Home improvement and building materials store

Central Seamless department store

Planet Sports Sportswear retailer

Aadhar Rural retail chain

KBs Fairprice Urban low-frills neighbourhood store

Futurebazaar.com Shopping portal Services While retail forms the core business activity of Future Group, group subsidiaries are present in leisure and entertainment, brand development, retail real estate development, retail media and logistics. Some of our other businesses include, mobile telephony brand, T24, operated in association with Tata Teleservices, a supply chain and logistics infrastructure company, and a company engaged in providing educational and training services through three Future Innoversity campuses in Ahmedabad, Bangalore and Kolkata. Finance In the financial space, our group companies offer consumer finance and insurance to customers, as well as corporate loans and equity investments to companies engaged in consumer businesses.

Our Beliefs
Future Group was founded on a simple idea: Rewrite rules, retain values. This fundamental belief created a new kind of marketplace, forever transforming Indian retail. Today our core values continue to guide how we do business and improve the quality of life of the people we serve.

At Future Group we are committed to being a catalyst of positive change in the communities, societies and business sectors in which we operate. We envision Indias transformation into the legendary 'Sone Ki Chidiya' (golden bird), taking wings once again to reach greater heights. We take pride in our Indianness. Our belief in inclusiveness for long-term sustainable growth and economic prosperity evokes trust among consumers, employees, suppliers, partners, shareholders and the community.
Our Mission Our Values

We share the vision and belief that our customers and stakeholders shall be served only by creating and executing future scenarios in the consumption space leading to economic development. We will be the trendsetters in evolving delivery formats, creating retail realty, making consumption affordable for all customer segments for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient, cost- conscious and committed to quality in whatever we do. We shall ensure that our positive attitude, sincerity, humility and united determination shall be the driving force to make us successful.

Leadership

Executive Committee Board

Executive Committee Board


Kishore Biyani | Founder and Group CEO, Future Group Considered a pioneer of modern retail in India, Kishores leadership has led the groups transformation into Indias leading player in the consumption sector. Regularly ranked among Indias most admired CEOs, he is the author of the book It Happened in India. He has won multiple awards from government bodies and the private sector in India and abroad and is on the board of a number of bodies, including the National Innovation Foundation in India and New York Fashion Board. Anshuman Singh | Managing Director & CEO, Future Supply Chain Solutions Ltd. In a career spanning over 18 years, Anshuman has worked in all aspects of the value chain across several industry segments such as Discrete Manufacturing, Durables, Textiles, Retail and Supply Chain with companies like Grasim, H&R Johnson, Bombay Dyeing, and Welspun Retail. He is responsible for starting the first Home Furnishings Speciality Retail Chain in the country in his last assignment as the Director and CEO of Welspun Retail Ltd. before rejoining Future Group where he created Future Supply Chains Ltd.

Anshuman is a Mechanical Engineer and an MBA. B. Anand | Director Finance, Future Group A Chartered Accountant by training, Anand has nearly 20 years of experience in corporate finance and banking across diversified business groups. Before joining Future Group, he was President-Corporate Finance, Vedanta Resources Group. He has been associated with Motorola India, Credit Lyonnais, HSBC, IL & FS and Citibank. Damodar Mall | Director, Integrated Food Strategy, Future Group An alumnus of IIT Mumbai and IIM Bangalore, Damodar has over two decades of experience in the FMCG and food industry. He was a co-founder of DMart, a supermarket chain in Western India, and was associated with Uniliver in India. Kailash Bhatia | Director & CEO, Pantaloon Retail

Co-founder of the ColorPlus brand, Kailash has over three decades of valuable experience in the fashion business and is considered to be a stalwart in the Indian fashion industry. Before joining Pantaloon Retail, he was associated with Weekender, Arvind Mills and Mafatlal Industries, among other companies. K. K. Rathi | CEO, Future Ventures India Ltd. A qualified Chartered Accountant and Company Secretary with approximately 24 years of professional experience in corporate finance, strategic business planning and investment advisory, Mr. Rathi has worked in organizations such as KEC International, H&R Johnson and Motilal Oswal Private Equity Advisors. He has previously worked as Group CFO with Pantaloon Retail. Sanjay Jog | Chief People Officer, Future Group Sanjay has over two decade of experience in working with a wide range of companies in the services sector in India and abroad. A post-graduate from Pune University, he joined Future Group in July 2005. Before this he worked with companies like DHL Limited, Indian Hotels Group, Bharti Enterprises and RPG Enterprises. Santosh Desai | Managing Director & CEO, Future Brands India Ltd. An alumnus of IIM Ahmedabad, Santosh has over two decades of experience in advertising. He was President of McCann-Erickson, India prior to his association with Future Group. A highly respected figure in the advertising and marketing community in India, Santosh is a columnist with the Times of India and several other publications and has addressed the global management boards of several multinationals, including Hersheys, Microsoft, Philips, Unilever, Coke etc. He is also the author of the book Mother Pious

Lady Making Sense of Everyday India. Sumit Dabriwala | Managing Director, Agre Developers Ltd. An entrepreneur in his own right and an urban developer, Sumit has 21 years of corporate experience with significant exposure to the real estate sector. Before joining Future Group, he was on the Board of Directors of Calcutta Metropolitan Group and Riverbank Holdings.He has served as a Member of Infrastructure Council in CII, Infrastructure Sub-Committee Chairman, Regional Council Member and Core Group Retail Chairman in CII (Eastern Region), and as an Infrastructure Committee Member, Executive Committee

Member, and Chairman of Young Leaders Forum in the Indian Chamber of Commerce. Ushir Bhatt | Group CIO, CEO, Future Knowledge Services Ushir has over 25 years experience in Information Technology across Europe and India in multiple industries, including construction (Taylor Woodrow), wines and spirits (Allied Domeq), telecommunications (British Telecom), Retail (Tesco, Kingfisher) and various Internet B2B companies. Vibha Rishi | Group Strategy and Consumer Director, Future Group Vibha started her career with Tata Administrative Services and later joined the start-up team of PepsiCo when the company set up shop in India. After having led several advertising campaigns for the PepsiCo in India, she moved to the global headquarters as marketing leader for all non-cola brands. She joined Future Group in March 2010 and leads the marketing, communications and customer strategy across group

companies. V. Vaidyanathan | Vice Chairman and MD of Future Capital Holdings Ltd. An alumnus of Birla Institute of Technology and Harvard Business School, he joined Future Group in August 2010. Before this, he was on the Board of ICICI Bank. He has held the positions of Managing Director and CEO of ICICI Prudential Life Insurance Co, Chairman of ICICI Home Finance Company, and served on the boards of ICICI Lombard General Insurance and CIBIL. He worked with Citibank India from 1990 to 2000.

Founders' Board
Kishore Biyani | Group CEO, Future Group Anil Biyani | Director, Future Group Rakesh Biyani | Director, Future Group Sunil Biyani | Director, Future Group Vijay Biyani | Director, Future Group

Strategy
A new normal is being defined in the Indian consumer market every day. With far-reaching socioeconomic changes that India has undergone in the last decade, the drivers in urban and rural India are maturing fast. With a growth strategy tempered with localization and an inclusive business model, Future Group is the only pure play local retailer poised to lead Indias consumption story with sustainable value creation.
Our multi-format retail strategy captures almost the entire consumption basket of Indian customers. As modern retail drives new demand, efficiency and consumption in new categories, our strategy is based on our deep understanding of Indian consumers. We understand the varied buying behaviour of the Indian consumer across regional ethnicities and are constantly innovating to craft strategies that address the subtle differences.

We believe that modern Indian retail rests on the strength of two pillars scale and efficiencies. As front-runners in both areas, we firmly believe our core responsibility lies in providing protection to customers from the overall rate of inflation. While the scale and size of our operations helps us improve efficiencies, it also ensures we deliver greater value to our customers. Our retail thrust is focussed on four principal verticals of Food, Fashion, General Merchandise and Home. These four categories together account for nearly 65% of the consumption in the country and represent mass consumer aspirations. Acknowledging this, we are creating retail pure play through divestment and demerger of non-retail businesses to concentrate our efforts on these verticals. Indias retail boom is being driven by resurgence in the economy. Modern retail still has around 6% share of the total retail spend in the country, that is estimated at around US $ 400 billion. Thus, the potential for modern retail growth in India is huge. Currently, leading retailers in mature markets occupy the top three slots by turnover, employment and value creation. As the Indian economy matures, it is upon us to make the same happen in our country.

Recognition
Images Fashion Awards 2010

Most Admired Large Format National Fashion Retailer of the Year - Central Titan IFA Most Admired Large Format Retailer of the Year - Central Coca-Cola Golden Spoon Awards 2010 Most Admired Food & Grocery Retailer of the Year : Large Formats Big Bazaar Most Admired Food & Grocery Retailer of the Year : Private Label Pantaloon Retail Golden Spoon Awards 2011 - Most Admired Food & Grocery Retailer of the Year : Private Labels Food Bazaar

Milestones
25 years ago, we began our pioneering journey transforming the Indian retail landscape, wholeheartedly believing in rewriting rules and retaining values. Today, our deep footprint across India and landmark growth is testament to our enduring values.

Our Universe

As Indias leading multi-format retailer Future Group inspires trust through innovative offerings, quality products and affordable prices that help customers achieve a better quality of life every day.

Future Group comprises operating businesses in three sectors: Retail, Allied Services and Finance. Leveraging a strong understanding and knowledge of Indian consumer preferences, habits and aspirations, we have built some of the most respected retail brands in the country. Our retail business across the value and lifestyle segments focuses on 4 key consumption verticals: food, fashion, general merchandise and home. Retail

Finance

Services

While retail forms our core business activity, our groups subsidiaries are present in consumer finance, capital, insurance, leisure and entertainment, brand development, real estate development, retail media and logistics. We have aligned our business opportunities with the broad objective of being a catalyst in Indias consumption-led growth. In line with leading retailers of the world, Future Group aspires to capture a significant portion of Indias consumption and contribute to a significant proportion of our GDP. As the Indian economy matures, it is upon us to lead Indias consumption story, achieving inclusive and profitable growth with sustainable value creation.

Retail
Winning the Hearts of Indian Consumers Future Group was conceived as a force to drive domestic consumption and capture every addressable need of Indian consumers.
Future Group makes every effort to delight its customers, tailoring store formats to changing Indian lifestyles and adapting products and services to their desires. We operate some of Indias most popular retail formats. Across value and lifestyle segments, our multi-format retail strategy caters to the complete consumption needs of a wide cross-section of Indian consumers.

Lifestyle
Style for Every Occasion

Value
Helping India Save

Home
Building Dreams in a New India

Digital
Connecting the Youth of India As modern retail drives fresh demand and consumption in new categories, our strategy is based on a deep understanding of Indian consumers, the products they want, and making these products available in every city, in every store format. Future Group offers innovative offerings at affordable prices tailored to the needs of every Indian household.

Pioneers in the Indias retail space, our formats are household names in more than 85 cities and 60 rural locations across the country Our stores cover around 15 million square feet of retail space and attract around 220 million customers each year Pantaloon Retail (India) Limited focuses on the lifestyle retail segment led by the Pantaloonsand Central formats Future Value Retail focuses on the value retail segment through the Big Bazaar, Food Bazaarand KBs Fairprice formats

Finance
Empowering People to Pursue Their Dreams Created on the foundation of our belief to help the Indian dream fly high, our finance business aims to empower people to pursue their dreams. Our finance solutions, an important component of our business portfolio, aim to help enterprises transform and differentiate their offerings.

Future Group has broadened its finance services portfolio to strengthen its position in the highly competitive consumer market through user-friendly and dynamic services based on Indian consumer needs. Our group companies provide consumer finance and insurance to customers besides offering corporate loans and equity investments to companies engaged in consumer businesses.

The key aspect of our business model is to provide a unique personalized customer experience to expand and capture a greater share in the highly competitive finance market and help people realize the Indian dream.

Logistics and Supply Chain


In a highly competitive retail marketplace with changing consumer preferences, different formats and large geographical spread, retail logistics is a critical business activity.
At Future Group we believe the viability of a retail operation hinges as much on achieving efficient logistics and supply chain as it does on attaining success at the front end. A seamless logistics function to move our products from the manufacturer to our store shelves is at the heart of our retail operations. Our robust presence in logistics and supply chain helps us move millions of products to customers each day of the year across India in the most efficient and cost-effective manner

Future Supply Chains


Future Supply Chains, a specialized subsidiary, offers a strategic, focused and consolidated approach to meet the groups large supply chain requirements as well as those of select suppliers and business partners. Future Supply Chains provides integrated end-to-end supply chain management, warehousing and distribution, multimodal transportation and container freight stations.

Operates 5 major verticals: Warehousing, Transportation, International Logistics, Brand Distribution and Reverse Logistics Current warehouse footprint of over 3.5 million square feet with 67 warehouses across 32 locations. Dedicated fleet of over 400 vehicles and an outsourced fleet of 400 trucks that move goods across India in the most efficient and cost-effective manner Li & Fung, the Hong Kong-based largest retail supply chain company, is an investor and partner of Future Supply Chains.

Valuing and Nurturing Relationships


At Future Group we strongly believe that our vision of serving every Indian consumer is possible only if we live our value of Valuing and Nurturing Relationships with our partners, vendors and suppliers. Our partnership program aims to create an environment combining our strengths with our partners to create immense value for customers and, in turn, foster mutual growth.

Future Group is focussed on building partnerships with the three pillars of Collaboration, Assistance and Synergy.

We combine our strengths to create a unique value proposition by sharing consumer insights and product knowledge, joint brand building, value engineering and developing new products. With a proven track record of developing long-term partnership models on a win-win basis, Future Group is a partner to some of the most reputed speciality retailers from around the world.

Generali Group: Generali, (founded 1831) the third largest insurance company in Italy with a dominant presence in Europe, South-east Asia and China is our partner in the life-insurance and general insurance space in India. Staples Inc: US-based $20bn Staples Inc. is our partner for office stationery retailing. Launched in Bangalore in 2007 as Indias first office stationery chain, it is now a 24-store network.

Future Thought

Overview
Retail leadership in India through innovation and transformation Future Group offers new ways of thinking about retail and consumerism in India. We believe Retail must take the lead in renewing our economic growth trajectory. Leveraging the experience and insights gained in pioneering retail in India, we have developed a deeper understanding of the evolution of modern Indian retail and its role in driving sustainable economic growth.
At Future Group, we believe in channelizing our energies to research-based innovation for generating value and delivering better experiences to customers. We are focussed on achieving sustainable business performance through the synergy of customers, communities and partners by ongoing learning, unlearning and adaptation. Our thinking delivers business value in 3 ways

Knowing India the Indian way


Embracing Indianness to conduct business across various socio-economic and demographic segments Integrating the traditional approach into modern-day retail to identify critical customer-value levers and gamechanging trends in Indian retail Learn more about Modern Retail The Indian Way

Driving Inclusive Growth


Thriving in an ecosystem that facilitates collaboration and inclusive growth as a sustainable economic growth model for India Creating fresh employment, impacting livelihoods, empowering local communities and fostering mutual growth Learn how were becoming more responsible at Future Group

Accelerating Innovation
Driving innovation with solutions that reconcile the interests of our business, the environment and other stakeholders Leveraging powerful research as a co-creation engine to harness consumption opportunities created by emerging urbanization and lifestyle trends

Thought Papers
Consumption & Retailing In India In The Years Ahead
Today, India provides the single largest consumption opportunity in the world. At the current growth rate, Indias GDP will double within this decade and add a trillion dollars to its economy. This will throw up new opportunities including a doubling of consumption demand in the country. The additional $450 billion of

discretionary consumption demand can be catered to by modern retailers. Read more

Inclusive Growth

With far-reaching socio-economic changes sweeping India, key economic drivers in urban and rural India are maturing fast. The exponential growth in incomes and consumption is already delivering extensive societal benefits and fuelling the purchasing power of the burgeoning middle class. At Future Group, we

want this growth to trickle down to Indias economically disadvantaged. Read more

Understanding Consumerism the Indian Way


Indias economic growth has accelerated significantly over the past two decades and average household income has almost doubled. With rising incomes, consumer spending too has changed significantly. Economic growth has also impacted urban demographics, leading to increased per capita household consumption.

Sustainability

At the Heart of Future Group's ethos


At Future Group, corporate social responsibility, inclusive growth and sustainability are at the core of our strategy and business practices. This reflects in our commitment to the community, environment and to every stakeholder in building a stronger foundation for our long-term, sustainable growth.
We believe modern organized retail has the power to strengthen the economy, create grass root employment and contribute significantly to social inclusion. As Indias premier retail player and one of Indias leading home-grown business houses, Future Group is present across the consumption value chain. Through millions of customers and thousands of suppliers, we are conscious of the economic, social and environmental impact of our activities. We believe the challenges of inequity in our robust and growing domestic economy need to be tackled through sustainable development. Consequently, our principles are focussed on two main areas: integrating sustainable development into business activities and promoting sustained economic development for the country.

Future Group targets long-term sustainability in its businesses through three aspects

Building a new India


Future Groups vision of inclusive growth for a harmonious society, points to a future in which the entire population can enjoy a better quality of life. We aim to serve as a catalyst that stimulates the use of inclusiveness as a powerful development tool. Future Group aims to create and sustain an environment conducive to the domestic growth of India by partnering with various stakeholders and playing a proactive role in Indias development process.
Future Group believes in broad-based growth, the fruits of which are not concentrated in the hands of few but shared by the community as a whole. This is the way towards achieving the dual goal of profitable and socially responsible growth.Our initiatives in inclusive development include livelihood issues, diversity management, skill development and protecting the environment, to name a few. Modern Indian retail can help improve incomes and provide opportunities for growth to individuals with lower education levels or from the unorganised sector. With fair wages and benefits, opportunities for further development

and growth and a better working environment, modern retail offers much more than most alternatives available to such individuals. Future Group focuses on three key enablers for inclusive growth: employability, innovation and entrepreneurship. While employability helps create a qualified and skilled workforce, innovation and entrepreneurship help drive growth and generate employment.

Encouraging Environmental Stewardship


Climate change is one of the greatest challenges facing the world today. Future Group strives to reduce environmental impact and optimize energy consumption in its stores and strengthen green considerations in logistics operations. Our endeavour is to promote eco-friendly products and raise awareness on environmental issues both internally and externally.
As part of our sustainable-development initiatives, we have made a commitment to care for the environment. Through our commitment, we look to make a significant positive impact on the ecology and surroundings in which we operate. Through investment and innovation we are leading the way in providing a greener way to do business. We fulfil our responsibility for delivering high quality services in a sustainable and environmentally responsible manner by:

Reducing the environmental impact of store construction and operations Improving energy efficiency for important environmental benefits and reducing operating costs Strengthening environmental considerations in the design of green products and packaging; developing green product lines that respect environmental concerns Reinforcing environmental considerations in logistics

Improving social mobility


Through community-driven development, we aim to foster a symbiotic relationship with Indian entrepreneurs across communities to create increased self-employment opportunities.
The grassroots nature of community-driven development promotes people participation in development decisions that are usually decided in a top-down manner. Economically disadvantaged women and ethnic minorities are among those who stand to gain the most through our community-driven development initiatives.Our approach is to help and collaborate with different communities in the rural pockets of our country to achieve harmonious growth. Recognizing the potential to address economic inequality/disparity and accomplish other objectives contributing to inclusive growth, Future Group has spread its reach deep into rural India. Our people engage to undertake community mobilization and capacity building, and help develop measures to reach isolated, ethnically diverse, or remote communities. Our engagements provide us with practical knowledge about designing and building upon community-driven operations and provide them with an enabling and inclusive framework.

Suppliers Overview

Strengthening relationships and fostering mutual growth At Future Group, we make every effort to ensure our products meet the unique needs of the diverse communities we serve. It is our constant endeavour that consumers have ready access to our products in every corner of urban and rural India. We partner with over 30,000 suppliers across merchandise categories ranging from one-person shops to multinational corporations, maintaining a distinct mix that is key to our success.
At Future Group, we believe our relationship with supply partners is one of our core competitive assets. We are committed to creating successful business partnerships built on mutual trust, transparency, fair business practices and respect across our entire value chain. We strive to create a win-win situation for our customers and partners by combining our strengths and capabilities and developing micro-enterprise models. From sourcing to distribution, we engage with varied business partners, jointly sharing insights, promoting brands, creating new products, expanding our capacity and developing new markets. Our businesses create economic benefits for all our partners, including our suppliers and distributors. Our Sambandh program aims to foster an environment combining our strengths to create immense value for our partner suppliers and, in turn, nurture mutual growth. Our strategic objective is to grow responsibly while enhancing the livelihoods of our partners.

Connect With Us
Welcoming strategic partners to join the Future Parivaar At Future Group, we believe our supply partnerships are a critical component to our success. Our strategic partners help us provide customers with unique products and unprecedented services through collaborative development and implementation.
We ensure transparent business practices, fair pricing terms and an honest partnership with our supplier partners. Scalability of the business, consumer-led product insights and best practices along an all-India distribution reach are some of the key advantages in partnering with us. If you would like more information about how to become a Future Group supply partner, please write to us at suppliers@futuregroup.in.

Investors

Overview

Future Group is Indias first and largest independent homegrown pure-play retail group. With a panIndia presence and multiple store formats, we meet the everyday needs of millions of customers in India, helping them live a better quality of life every day. Growth, Profitability and Scalability have been the key focus along with customer delight, innovation and value creation.
Future Group has grown and continues to grow on a simple belief to participate in every consumption opportunity of the Indian consumer. Today, the group has complementary businesses across three sectors retail, allied services and finance - which are provided with strategic support and scale-led synergies from the corporate team operating in a federated structure of opportunities and excellence. Future Group consists of 4 listed entities led by its flagship company Pantaloon Retail (India) Limited and also has privately held businesses. The Group believes in seeding, mentoring and growing various consumption-led businesses and once they reach significant scale, it creates public shareholding to ensure wealth creation and value unlocking for the general public.

Future Group Listed Companies


Select a company below to find out more about its performance, governance, and investor resources.

Corporate Structure
Future Group is India's leading retail company operating businesses in three sectors: Retail, Allied Services and Finance. Our retail business across value and lifestyle segments focuses on 4 key consumption verticals: food, fashion, general merchandise and home.
Future Group has about 35,000 direct employees and 1,50,000 more are indirectly employed. Our corporate structure has been established to infuse pace and flexibility in decision-making and implementation, with empowered managers across our group operations.

You might also like