2011

High Performance Team Leadership Workshop

Edwin C. Ebreo President exeQserve, Corporation 8933199 09189399294 ecebreo@exeQserve.com www.exeQserve.com

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

About Edwin Ebreo

Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions Company. He is also the companys head consultant for Organization Development and Human Resource Development. Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software Quality Engineering Company, Athena EServices Group of Companies, a BPO company and PET Plans, a pre-need company that had a diverse number subsidiaries that Ed was tasked to manage. During his stint with these companies, Ed was able to develop his expertise in managing the HR Department as a shared resource among groups of companies, handling no less than three companies at a time. He was also Head of Training for SPI Technologies, one of the largest and pioneering BPO companies in the Philippines. He also headed the training department of Philippine Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores. He started working as a freelance Human resource and Organization Development Consultant on weekends at the early age of 28. He finally left full time HR Management practice 5 years ago to concentrate on consulting. He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15 years of experience helps Ed appreciate organizations and people from various industries and help them achieve their full potential through training and other HR-related interventions. As a Human Resource Management and Organization Development Consultant, Ed has helped several companies and on government agencies establish their HR and OD Strategies. Ed has also designed and facilitated training on the following skills; leadership and management; coaching; performance management; customer service; creativity and innovation; presentation skills; time management; personal effectiveness; visioning; assertive communication; HR Management for line Managers; problem solving and decision making; managing meeting; change management; selling; team building; strategic planning and trainers training. He continues to customize programs to meet the unique needs of organizations. Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of Advanced Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored members to achieve their full potentials as public speakers and leaders. As a consummate HR Professional, Ed has offered free advice on career, human resource management, leadership and other topics through his popular blog Anything HR by Ed (http://anythinghr.blogspot.com) and Pinoy Career Coach (http://pinoycareercoach.blogspot.com) Ed took up Mass Communication at New Era University and has completed various training programs that helped him develop his competence in leading and training. His most important education is his experience as human resource development professional helping companies achieve their full potential through their people.

You may ask Ed for his CV detailing his career background and the number of courses and clients he already has.

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

Our Methodology
We offer more than training
We offer you five reasons to avail of our service. 1. Customization we are eager to know more about your company and the target participants in order to enhance the accuracy of our program in addressing your employees real needs. 2. Preparation We believe that training and change go hand-in-hand. We prepare our participants for training by giving them a briefing and helping them prepare for the requirements of the training. Because of this approach, our participants are ready to jump in with both feet when they attend our training. 3. Engaging workshops We make sure that our courses are highly interactive. We employ the most interactive activities to help participants be more engaged and focused on learning. 4. Post-training report During our workshops, our facilitators carefully observe the behaviors of our participants and take notes of possible issues and challenges that may get in the way of application of learning. We also observe participants for demonstration of leadership, creativity and communication skills. These, together with the many outputs of the program are organized into a report together with our recommendations for next steps. This helps our clients keep tab of the participants learning and follow through. 5. Follow through session We offer a half-day session meeting with the participants one month after the session to find out how they applied the learning and what additional help they need so they can be more effective in their jobs.

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

High Performance Team Leadership

If you want to build a high performance organization, you need to equip your managers and supervisors to build and lead high performance teams. High performance teams are capable of delivering results; the individual members are accountable and committed to goals and strategies. Theres high quality communication that allow members to manage complexities, respond rapidly to the needs of the company and the customers, and make high quality decisions. These things dont just happen. For high performance teams to form, Leaders must demonstrate positive behaviors that inspire members. Leaders must understand team development phases, respond to the needs at each stage and then ultimately bring the team to the high performance stage. Leaders need to be equipped to manage communication within the team and conduct effective coaching activities to help each member achieve his full potential. We put together a two-day workshop that will provide your leaders all the necessary tools in order to successfully build high performance teams. Our activities are highly engaging and we provide practical tools that are immediately useful when they return to the job. Your leaders will go home with Re-entry Action Plans from what they gathered in the training to ensure application of learning. This allows whoever is interested in their leadership growth to see their how they intend to use what they learned to build their very own high performance teams. Key Learning Demonstrate high performance leadership behaviors Create a high performance leadership agenda Describe the ingredients of high performance teamwork Facilitate high performance team culture building by: o Building a trusting relationship o Encouraging open communication o Building commitment to goals and strategies o Establishing accountability for performance and behavior o Focus the teams energy towards delivering results. Take on the role of a coach to help members achieve their full potentials.

Target Participants New or upcoming supervisors, managers, team leaders who havent attended a basic training on leadership and management.

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

Process Objectives Day 1 Know the course organization and apply house rules

Activities

Time

Introduction Opening Remarks House Rules Leveling of Expectations Ice Breaker

8:30 to 9:30

Identify ones strengths and areas Module 1 Strengthening Leadership Foundation for improvement as a leader Assessing your current leadership competencies Describe practices of high What high performance leaders do performance leaders o Modeling the way o Inspiring a shared vision Develop a personal leadership o Enabling others to act development agenda. o Challenging the process o Encouraging the heart Creating your high performance leadership agenda Day 2

9:30 to 12:00 And 1:00 to 5:00

Module 2 Facilitating Teamwork Describe the stages of team development and the roles leaders Leading from forming to high performing teams ( play at each stage Building team fundamentals Identify the five barriers to o Building trust teamwork and take appropriate o Encouraging open communication actions to remove them. o Getting commitment on goals and strategies o Building accountability for performance and behavior o Focusing the team on delivering results Describe the necessary mindset for high performance coaching Identify various coaching approaches and the situations where they are useful Apply situational leadership styles in coaching Develop a coaching plan to address a real coaching issue at work. Create a concrete plan to apply learning to work. Module 3: Coaching to improve performance Demonstrating the right coaching mindset Directive and nondirective coaching approaches Use of situational leadership approaches in improving performance. Implementing a coaching plan

8:30 to 12:00

1:00 to 5:00

Module 4 Reentry Action Planning Closing

5:00 to 6:00 6:00

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294