Professional Documents
Culture Documents
Impacting Lives
In FY11 our new impact measurement process captured richer detail about the socio-economic and personal development effect we are having on participants in our program. New trainees provide our baseline. An independent firm administered 45-minute structured interviews with: o 50 trainees o 327 operators o 164 graduates
DDD graduates report a Standard of Living score (6.2) significantly higher than new recruits (3.8). As illustrated above, DDD helped graduates raise their quality of life and standard of living significantly. Alumni report feeling significantly more confident in their abilities than current program participants. Alumni have a near perfect self-efficacy score, of 8.6 (out of 10), vs. 4.2 among trainees. 71% of alumni feel positive about themselves, while only 58% of new recruits do.
New York, NY
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Graduates right out of our program earn almost 25% more than university graduates from wealthier backgrounds. DDD participants come from rural poor families and have no other means of attending university. The income of DDD graduates grows over time. Those with a few years of experience make 4.5 times what they might have earned had they not entered our program.
DDD alumni save an average of $60/month, vs. $1.75 for trainees. 76% of DDD alumni report having income stability. 100% of DDD alumni are above the poverty line.
New York, NY
10001
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People
People
Staff Number of graduates People Trained (Cumulative)
FY10
540 49 1,809
Actuals FY11
888 96 2,138
In fiscal year 2011 we were able to impact 65% more people than in the previous year. Our headcount growth was driven largely by our expansion to Nairobi and a surge in demand towards the end of our fiscal year. More significantly we doubled our number of annual graduates in just one year. We launched an innovative new online New Trainees English training program donated and specially adapted for us by Staff enrolled in EnglishTown EnglishTown. Training in English helps our staff perform better at DDD, learn Staff enrolled in University more effectively while at university and become more attractive to other Income Graduates (Avg) employers. We make EnglishTown available to our staff free of charge, but they course is done on their time. We are thrilled at the level of participation and progress in this program. 119 113 313 $281
The Business
115 West 30th Street, Suite 400 New York, NY 10001 +1.212.461.3700
Sales
Bookings Backlog of work (12- mo. rolling) Project revenue/hour
Actuals YTD
3,386 1,735 $2.43
Budget FY11
3,500 1,714 $2.99
% Under/Over Budget
-3% 1% -18%
While we finished the year with a strong sales pipeline and a backlog of work that was on target, productivity was a challenge in FY11. We took on more complicated work, moving up the value chain to become more profitable and provide our trainees opportunities for global market engagement. We struggled with some more complex projects, and a careful analysis showed that we didnt have all the operational knowledge we needed to execute some types of work. We adjusted to minimize the impact on our business, and the challenge became an opportunity for organization development. Our Laotian Chief Operating Officer moved into the role of Chief People Officer. We recruited a new Chief Operating Officer from outside DDD, a seasoned veteran recruited form the Philippines, and restructured our production and project management teams.
FY11 Income Statement (in $K) FY11 (Actuals) Revenue Business Revenue Donations Total Revenue Expense Operating Expense DDD Level Expense Depreciation Expense Capacity Building Social Mission Expense Nonprofit Expenses Total Expense Net 2,440 1,630 4,070 FY11 (Budget) 2,744 1,440 4,184
Our income statement tells the same story. Operating costs were higher due to the more complex work in FY11. We were able to deliver less work than planned, slowing our productivity and decreasing earned revenue. Because we had budgeted for a net gain to build a reserve, the implications have been manageable. We simply have a smaller reserve moving into FY12. Weve made the appropriate changes to strengthen our business going forward.
New York, NY
10001
+1.212.461.3700
New York, NY
10001
+1.212.461.3700