Developing strategic management and leadership skills Introduction: Leadership has been described as the process of social influence

in which one person can enlist the aid and support of others in the accomplishment of a common task. Alan Keith of Genentech states that, "Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen." According to Ken "SKC" Ogbonnia, "effective leadership is the ability to successfully integrate and maximize available resources within the internal and external environment for the attainment of organizational or societal goals." Hilltop Restaurant in Gloucester sells South-Indian Curry dishes for people to eat in or take-away, it is located in the centre of the city and has 20 staff employed. The owner/mangers are two people, namely, Shashi George and Joseph Pannu. They both have worked as waiters and then as chefs in various Indian restaurants before they set up the Hilltop in Gloucester in 1996. The leadership within the Hilltop is not uncommon. Various leadership theories exist, and some believe in leadership as a set of behaviours. According to House and Mitchell in 1974, there are four leadership behaviours, including directive leadership behaviour, supportive leadership behaviour, participative leadership behaviour and achievement oriented leadership behaviour. The thing is that George and Pannu at the Hilltop Restaurant seem to show all of the above characteristics of being leaders; they are controlling and directing day-to-day business, they support the staff, they work as chefs and waiters and they try to achieve the best profit they can. They've split their management of the restaurant in two parts George looks after the Front of the House and Pannu looks after the Kitchen. Aims and objectives of this report The aim of this report is to understand and develop strategic m a n a g e m e n t a n d leadership concept. It gives us approach to find similarities and differences betweenm a n a g e m e n t a n d l e a d e r s h i p . I t a l s o g i v e s u s c o n c e p t a b o u t m a n a g e m e n t a n d leadership in relation with different theories of Taylor, Fayol, Webber, Elton Mayoa n d Theory X and Theory Y. This report also shows us the role of m a n a g e r a s a driver, constrainer and enabler by using the concept of emotional intelligence. It givesu s l e a r n i n g o u t c o m e a b o u t d i f f e r e n t t y p e s o f l e a d e r s h i p t h e o r i e s , o r g a n i z a t i o n a l stages, business operations and methods use for developing leadership skills. Thisreport is to fulfil the requirement of the assessment in relation to Edexcel BTEC Level7 Advanced Diploma in Strategic Management and Leadership and to the Board of Directors of Serena Hotel.

Difference between Leadership and ManagementManagement Management is all about getting things done. However, it is the way and the processof how one achieves ones target or goals and it is in this respect that management isconsidered an art and a science as well. Leadership A process that influences other people to achieve an o b j e c t i v e a n d g u i d e s t h e company in a way to make it more coherent and cohesive is called leadership. Differences between Leadership and Management 1)Leadership is setting a new direction or vision for a group that they f o l l o w , i.e.: a leader is the spearhead for that new direction.2 ) M a n a g e m e n t c o n t r o l s o r d i r e c t s p e o p l e / r e s o u r c e s i n a g r o u p a c c o r d i n g t o principles or values that have already been established. Similarities between Leadership and Management Leadership and Management both term are often consider c o n f u s e a n d u s e a s interchangeable but after this both has some similar qualities. Such as1)Both have the aims and objectives for achieving goals.2 ) B o t h a r e m o b i l i z e d a n d u t i l i z e t h e r e s o u r c e s . 3)Both have the link from top management and low staff members.4)Both are depend on the low staff member and always try to motivate them Manager A manager is the person who is accountable for planning, directing and monitoringthe work of groups and individuals and taking the corrective action when necessary.Manager is the person who manages the work effectively and efficiently through the proper planning, organizing, leading and controlling Leader Leader is the person who motivates the employees to achieve the organizational gaols