5GB

MP3 player with FM tuner

User’s Guide

Please read all instructions in this User's Guide

before using the Virgin Electronics Player.

VM-0500
Virgin Electronics Model #VM-0500

Designed in a small bathtub. Made in Malaysia.

© Virgin Electronics, LLC, 2004–2005. All rights reserved.

Products manufactured and distributed under license from Virgin Enterprises Limited. VIRGIN and the Virgin Signature logo are registered trademarks of Virgin Enterprises Limited. VIRGIN ELECTRONICS is
a trademark of Virgin Enterprises Limited.

Microsoft, Windows Media and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other product names may be
trademarks of the companies with which they are associated.

This product includes technology owned by Microsoft Corporation and under a license from Microsoft Licensing, GP. Use or distribution of such technology outside of this product is prohibited without a
license from Microsoft Corporation and/or Microsoft Licensing, GP, as applicable.

Customer Care: www.virgin.com/electronics

Rev 03 02/28/05
Safety First
Please read the warnings below carefully before using the product. The company is not responsible for damage, data loss, or
accidents occurring from not fully following the warnings below. (In other words, don’t do anything stupid, we’re not
responsible if you do.)

1. Don’t use the product for purposes other than described in this manual.
2. Don’t drop or subject the product to physical shock or vibration.
3. Don’t use or store the product in places with high temperature, humidity, fast temperature change, or strong
magnetic fields.
4. Remember that liquid (water, soda etc.) will damage the product.
5. Don’t take the product apart or attempt to remove the battery. Be forewarned, disassembly voids your warranty.
6. The company does not accept responsibility for data loss caused by defect of the product, misuse, or any other reason.
7. Continuous use of earbuds at high volumes may cause permanent hearing loss.
8. Please plug or unplug the earbuds and cable by holding the plugs. Pulling out the earbuds or cable by the cable can cause
damage to the product.
9. When you plug the USB cable into your PC, check that you are plugging in the correct end. If the cable is plugged in the
wrong way, the PC or the product might be damaged.
10. Keep the USB connector on the product free of dirt.
11. When the product becomes dusty or dirty, wipe it with a soft cloth or clean towel. Do not use chemicals or solvents.

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Contents

Safety First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Get Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features—Yeah, We Got Those . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Virgin Player—A Bird’s Eye View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Getting a Few Things Straight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning your Virgin Player on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting items on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Retracing your steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Get Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting the Earbuds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting the Virgin Player to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Does your PC have the right stuff? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting it on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Transferring Tunes From Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Get Your Groove On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Selecting Music Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select an artist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a genre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a playlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Be a DJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Have it all . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Playing Music Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive the playback controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Know what’s what . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Do it again—repeat mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mix it up—shuffle play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Track it down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Listening to the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Know more what’s what . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Playing the Game . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Get Adjusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Getting Balanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Dial in the sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Dial in the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
 Staying Charged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjust the backlight setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjust the sleep mode setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Managing Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Set the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Set the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Set the time format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Staying Informed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Speak the same language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Manage your space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Playing music and copying files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using your Virgin Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Virgin Electronics, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Canada statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
 Get Ready

Congratulations & welcome to the sweetest

music player on the planet. Of course, we may
be biased. But consider this: it's seductively
easy to use, it has lots of storage while it still
fits ever so nicely in the palm of your hand, and
it includes a built-in FM tuner!
It's all about freedom. The freedom to listen to
whatever, wherever, whenever, and for as long
as you want it.

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Get Ready

Features—Yeah, We Got Those

It's an MP3 player...
䊳 Holds over 1200 tunes (that's 4 days straight)
䊳 Plays MP3 & WMA files
䊳 Tons of EQ settings for all your favorite genres and more
䊳 PC-compatible

It's an FM radio...
䊳 Built-in FM receiver
䊳 Digital seek to find stations
䊳 Stores 8 presets

It's a DJ that creates playlists by...

䊳 Tunes you just loaded
䊳 Your top 20
䊳 How often you play a tune (now how cool is that!)
䊳 Tunes you’ve forgotten about

It's a game...
䊳 Includes the Name That Tune game with 12 levels
䊳 Keeps current game score
䊳 Tracks high scores over time

It's a music manager...

䊳 Organize your music with the included Microsoft Windows Media Player music management software
䊳 Rip files from CDs (on your PC)
䊳 Load tunes on your Virgin Player

It's a portable hard drive...

䊳 Transport your other files on your Virgin Player
䊳 Drag and drop from Windows Explorer to copy your other files

It's all yours...

䊳 Load it. Listen to it. Love it.
䊳 Share your great taste in music with your friends. Check out those dual earbud jacks!
䊳 Upgrade the firmware, so it stays current

Note: Although you can use Windows Explorer to copy music files onto your Virgin Player, your Virgin Player won’t recognize
those files as music files. You must use the included Windows Media Player (or other compatible music management software) to
load music onto your Virgin Player.

7
Get Ready

Unpacking
Make sure this stuff's in the box...

䊳 Virgin Player 䊳 USB cable

䊳 AC adapter 䊳 Quick Start Guide

䊳 Earbuds 䊳 CD

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Get Ready

Your Virgin Player—A Bird’s Eye View

No rocket science or secret codes required here. Everything is right under your nose and easy to find

1 2 3 4

5 6 7 8 9 10 11 12 13

1. Play/Pause - Starts/pauses the current track.

2. Next - Goes to the next track. Press and hold to fast forward through the current track; the longer you hold it, the faster it
advances through the track.
3. Back Button - Goes back one screen. Yup, just like your web browser.
4. Control Pad - Gets you around the menus. Press it up to scroll up a line, down to scroll down a line, or in (for Enter). To move
into the warp speed scrolling zone, press up or down a little harder.
5. FM Tuner Switch - Switches between FM and player modes.
6. Previous - Goes to the start of the current track. (Unless the track has been playing less than 5 seconds, then it goes to the
previous track.) Press and hold to rewind in the current track; the longer you hold it, the faster it rewinds through the track.
7. Home Button -Jumps to the Home menu. Press this button if you’re feeling lost, or maybe just a little homesick. Just like the
home button on your web browser.
8. Power Connector - Lets you charge it up to keep those tunes flowin'.
9. USB Connector - Lets you hook up your Virgin Player to your PC to download music and to charge it at the same time.
10. Volume Buttons - + turns the volume up, and - turns it down. Who would’ve guessed?
11. Lock Switch - Locks all the controls so you can put your Virgin Player in your pocket or bag without unwanted button presses.
By the way, you can still use the FM Tuner switch and Volume buttons when the controls are locked.
12. Earbud Jacks - Yup, two jacks. One for you, and one so you can share your great taste in music with a mate. That is, if you can
find someone who can appreciate your obscure musical taste.
13. Power Button - Turns your Virgin Player on/off. When it’s already on, press and hold briefly to turn on the backlight, or press
and hold a little longer to put it into deep sleep mode. Deep sleep mode saves battery power when you’re turning off your
Virgin Player for a while.

9
Get Ready

Getting a Few Things Straight

From here on out we’re going to assume you know a few things. This means that once you get passed this
page, we won’t repeat this basic info; so read it here, and then move on.

Turning your Virgin Player on/off

䊳 Press the Power button to turn the power on (and off).

Power button Scroll up

Selecting items on the screen
When we say “select” something, we want you to:

1. Press or to scroll to an item.

2. Press Enter—that’s the square thing in the middle—to select it.

Retracing your steps

䊳 Press to go back to the previous screen—it’s just like your
web browser.
䊳 Press to jump to the Home menu.

Enter Scroll down

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 Get Set

In this section you'll charge the battery and

connect the earbuds. You'll also install the
music management software and connect your
Virgin Player to your PC. It's like shootin' fish in
a barrel...

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Get Set

Charging the Battery

Yes, you can use your Virgin Player while it's charging, but leave it hooked up for about 3 hours, or until
the on-screen battery gauge fills up. And chill out for a while. It’s best to charge the battery all the way the
first time you use it.

1. Plug the AC adapter into a power outlet.

2. Plug the power cable into your Virgin Player.
3. Let it sit for about 3 hours until the battery indicator fills up.

OK, so which one is the power connector, and what does the other one do? The one on the left is for the charger, and the one on
the right is for the USB connection on the PC. You can always double-check by looking for the DC and USB icons.

12
Get Set

Connecting the Earbuds

Plug the earbuds into one of the two headphone jacks. You can use the included earbuds or any
headphones or powered speakers with a 3.5mm connector.

Tip: For the best FM radio reception, unravel the earbuds’ cable all the way. The FM tuner antenna is built into the cable. How’s that
for a stealth bit of design, eh?

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Get Set

Connecting the Virgin Player to Your PC

It doesn't get much easier than this...

1. Connect one end of the USB cable to any powered USB port on your PC. (Sorry, no USB hubs or pass through ports, like
the ones on keyboards or monitors.)
2. Connect the other end of the USB cable to the USB port on the bottom of your Virgin Player.
3. You should see several messages on your PC as it recognizes your Virgin Player. Wait for a message that says your new
hardware is installed and ready-to-use before you move on.
If everything worked correctly, you should see a new removable hard drive called “Virgin 5GB” when you click My Computer. If you
have any trouble, check the next page to make sure your PC has the right stuff.

Your Virgin Player supports both USB 1.1 and 2.0. (USB 2.0 is way faster than 1.1.) And, bonus points... your Virgin Player charges
when it’s hooked up to your PC.

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Get Set

Installing the Software

Before you can use your Virgin Player, you need to load your music onto it. The Windows Media Player software that comes with
your Virgin Player lets you load music, manage your music files, rip songs from CDs, and burn CDs on your PC. Read on to learn
how to install the software and get ready to listen to your favorite tunes.

Tip: Can’t find the CD with the installation software? Go to www.virginelectronics.com/support to download the latest software for the
Virgin Player 5GB.

Does your PC have the right stuff?

Make sure your PC is up to snuff. Your PC should meet these minimum requirements:

䊳 Windows 2000, XP Home, or XP Professional

䊳 233 MHz or faster processor clock speed
䊳 128 MB RAM (memory)
䊳 150 MB available hard drive space (more space required to rip CDs or download music files)
䊳 USB port
䊳 CD-ROM drive
䊳 Internet connection

Getting it on
1. We hate to interrupt, but you do need to close any open programs on your PC.
2. Put the CD in your PC’s CD drive and wait a few minutes for the installation to automatically begin.
(If it doesn't begin, double-click My Computer, then the CD drive, and then SETUP.EXE).
3. When the installation screen appears, click Forge On!
4. Stay between the lines and follow the steps on the screen.
5. When the screen tells you to, restart your PC.
After you restart your PC, Windows Media Player starts automatically. If you need help using Windows Media Player, you can see a
demo that shows you how to load music onto your Virgin Player 5GB at www.virginelectronics.com/support.

15
Get Set

Transferring Tunes From Your PC

VERY IMPORTANT! Follow these steps carefully. If you unplug your Virgin Player incorrectly,
you can lose your music or even damage your Virgin Player hard drive.

1. Connect your Virgin Player to your PC. The connected screen

appears to let you know that everything is hooked up.
2. Start the transfer process in your music management
software. The transferring screen appears to let you know that
your tunes are copying.
3. When the connected screen reappears, press and hold . The
Home menu should appear on your Virgin Player so you can get
back to your tunes.
4. Unplug the USB cable from your Virgin Player.

16
 Get Your Groove On

In this section you'll start spinnin’ tunes,

jammin’ to the FM radio, and toppin’ the charts
while you name that tune...

17
Get Your Groove On

Selecting Music Files

Now that you've loaded your MP3/WMA files, pick the tunes you want to hear...

Select an artist
1. Get to the music menu:
䊳 Press .
䊳 Select music.

2. Pick the artist:

䊳 Select artist.

䊳 Select the artist you want to hear.

3. Pick the album(s):

䊳 Select the album you want to hear. Or, select play all albums to pick all the albums by that artist—of course they do need to

be on your Virgin Player, DUH! (If you pick play all albums, playback begins when you press Enter.)
4. Pick a starting point:
䊳 Select the first song you want to hear.

Tip:. After you highlight an album, artist, or genre, press to start playing all the tunes for that item right away.

Select an album
1. Get to the music menu:
䊳 Press .
䊳 Select music.

2. Pick the album:

䊳 Select album.

䊳 Select the album you want to hear.

3. Pick a starting point:

䊳 Select the first song you want to hear.

Playback starts with the song you select. If this isn’t the first song on the album, it loops back to the beginning of the album after
it plays all the other songs. So, if there are 12 tracks on the album and you select the third track, you’ll hear tracks 3 –12, and then
tracks 1 and 2.

Select a genre
1. Get to the music menu:
䊳 Press .
䊳 Select music.

2. Pick the genre:

䊳 Select genres.

䊳 Select the genre you want to hear.

3. Pick a starting point:

䊳 Press to play all the songs in that genre in alphabetical order.
–OR–
䊳 Select the first song you want to hear.

18
Get Your Groove On

Select a playlist
Playlists are a great way to pick a bunch of tunes on the fly, and you’ll probably never
hear the same playlist twice. Like a good friend, your Virgin Player loves to surprise you!

1. Get to the music menu:

䊳 Press .
䊳 Select music.

2. Pick the playlist:

䊳 Select playlists.

䊳 Select the playlist you want to hear to start playing that playlist.

Be a DJ
1. Get to the DJ menu:
䊳 Press .
䊳 Select virgin dj.

2. Pick a dj theme:
䊳 Just loaded - Select this theme to play music you recently copied to your Virgin

Player. You can choose just how new “just loaded” means: 1 day, 3 days, 5 days,
or 1 week.
䊳 Play it all - Select this theme to play everything on your Virgin Player. You can sort

the tunes by: album, artist, genre, or rating.

䊳 Top 20 - Select this theme to play the tracks you listen to most often from a

specific genre—you choose which one.

䊳 Lost & Found - Select this theme to unearth buried treasure. You can choose

just how dusty you want the tunes to be. (In other words, how long it’s been
since you’ve played them: 1 month, 2 months, 3 months, 6 months, or never
been played.)

Have it all
1. Get to the music menu:
䊳 Press .
䊳 Select music.

䊳 Press Enter—that’s the square thing in the middle—to select it.

2. Pick the sort method: playlist, artist, album, songs, or genres.

3. Press to jump to (play all...) on the selected menu.

Tip: This trick works in other menus too. To quickly jump to the last item in any menu, just go to the top menu item and press .

19
Get Your Groove On

Playing Music Files

After you select your tunes, it's time to crank it up!

Drive the playback controls

䊳 To play - Press .
䊳 To pause - Press again.
䊳 To skip to the previous track - Press .
䊳 To skip to the next track - Press .
䊳 To scan backward within the current track - Press and hold .
䊳 To scan forward within the current track - Press and hold .
䊳 To turn up the volume - Press the top Volume button on the right side of your Virgin Player.
䊳 To turn down the volume - Press the bottom Volume button on the right side of your Virgin Player.
䊳 To lock the buttons - Slide the Lock switch on the top of your Virgin Player to the locked position.

Tip: Press and hold the Volume buttons to speed up the volume adjustment.

Know what’s what

So what are all those icons on the screen when you’re playing a music file?

Shows you that shuffle play is on. (See “Mix it up—shuffle play” on page 21
to learn how to turn shuffle play on and off.)

Shows you that repeat mode is set to repeat the current song. (See “Do it
again—repeat mode” on page 21 for details on repeat mode.) Track Info

Shows you that repeat mode is set to repeat all the songs in the current
playlist.

Shows how much juice is left in the battery.

Shows you that the battery is charging.

Shows you that the Lock switch is locked.

Track Info Shows you the track title, artist name, and the album title for the current track.
(See “Track it down” on page 21 to learn how to see more details for the current track.)

Shows you that the current track is playing (versus paused).

Shows you the position of the current track in the playlist.

Shows you the time remaining in the current track.

20
Get Your Groove On

Do it again—repeat mode
Can’t get enough of that favorite tune, album, or artist? Play it again, and again,
and again...

1. Get to the Settings menu:

䊳 Press .
䊳 Select settings.

2. Pick the repeat mode:

䊳 Select repeat.

䊳 Select which tunes you want to repeat: all tracks in the current list, the current

track, or none.
Playback keeps repeating until you change the repeat setting or choose a new list. If
you’re repeating one track and you skip to another track, that track repeats instead of the one you originally selected.

Mix it up—shuffle play

Listen to the selected tunes in random order (regardless of how you selected them—by
artist, album, genre, playlist, or virgin dj).

1. Get to the Settings menu:

䊳 Press .
䊳 Select settings.

2. Pick the shuffle mode:

䊳 Select shuffle.

䊳 Select on to randomly play the tunes in your current list, or select off to play the

tunes in their original order.

Playback stays random until you turn off shuffle play or choose a new list.

Track it down
Get the details on the current track and rank it...

1. Get to the Now Playing menu:

䊳 While a track is playing, press Enter.

2. Rate a track:
䊳 On the Now Playing menu, select rating.

䊳 Select a rating: 10 = it’s hot, 1= it sucks.

3. View more track details:

䊳 On the Now Playing menu, select about this track.

21
Get Your Groove On

Listening to the Radio

If you ever get tired of listening to your music collection (yeah, right), you can switch to FM Tuner mode
and see what's on the airwaves.

1. Switch to FM Tuner mode:

䊳 Slide the FM Tuner switch on the left side of your Virgin Player to the FM position.

2. Use the Control Pad to search for FM stations:

䊳 To surf for stations (in 1 step increments) - Press or .
䊳 To auto seek for stations - Press or a little harder.
3. Adjust the volume:
䊳 Press the Volume Up and Volume Down buttons to adjust the volume level.

䊳 Press to mute and unmute the sound.

4. Save some presets:
䊳 Press and to select a preset slot.
䊳 Select the station you want to save.

䊳 Press and hold Enter to save that station in that preset slot.

5. Select a preset:
䊳 Press and to select a preset slot, but don’t press Enter, that changes the preset station. Just wait a second for your
Virgin Player to switch stations.

Tip: If you switch to FM Tuner mode while playing music, you can return to that same music list later. Just slide the FM Tuner switch
back to the right and then press .

Know more what’s what

So what are those icons on the FM Tuner screen?

Shows the signal strength of the current radio station.

Shows how much juice is left in the battery.

Displays the frequencies assigned to each slot. If a slot is blank, it’s

unassigned. (OK, so you knew that already.)

Displays the current station’s frequency on the FM radio band.

22
Get Your Groove On

Playing the Game

Yup, we’ve even got one of those! Turn on the heat and name that tune
as fast as you can...

1. Get to the game menu:

䊳 Press .
䊳 Select game.

2. Play virgin quiz:

䊳 Select virgin quiz.

䊳 Press Enter to start.

䊳 Select your answer.

Keep playing until you miss all 5 questions in a round of songs. There are a total of 12
rounds. Like it or not, your Virgin Player keeps score and shows the high score on the
game’s welcome screen. Come on, how hard can this be? After all, these are your songs!

23
 Get Adjusted

In this section you'll tweak the settings on your

Virgin Player. We’re talkin’ EQ (that’s short for
equalizer), date and time, contrast, power
options, and more...

24
Get Adjusted

Getting Balanced
Dial in the sound
Make your tunes sound just right by changing your EQ. (It’s EQ, not IQ. Sorry, it may
make you happier, but it won’t make you any smarter.) For example, the “Headset”
setting is optimized for the earbuds that come with your Player. But if you rock out
with the Virgin Electronics Boomtube™ portable speakers, you'd want to change the
EQ to that setting.

1. Get to the Settings menu:

䊳 Press .
䊳 Select settings.

2. Pick the EQ setting:

䊳 Select eq.

䊳 Select an EQ profile.

The new profile kicks in as soon as you select it. If you like it, go back to listening. If you
don’t like it, press to exit without saving the setting. Then, play with different
settings until you find one you like.

Tip: To get the best battery life, set your EQ to none.

Dial in the screen

1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. Pick the contrast setting:

䊳 Select contrast.

䊳 Select a contrast level.

Your new setting kicks in as soon as you select it. If you don’t like it, press to go back
to the previous setting. Then, check out different settings until you find one you like.

25
Get Adjusted

Staying Charged
Adjust the backlight and sleep mode settings to help conserve battery power.

Adjust the backlight setting

1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. Pick the backlight setting:

䊳 Select backlight.

䊳 Select how long the backlight stays on: always off, 5 sec, 15 sec, 30 sec, or

always on.

Tip: To get the most play time out of your Virgin Player battery, set the backlight to always off. Don’t worry, this doesn’t leave you in
the dark. You can still turn on the backlight manually by pressing and holding the Power button for a second.

Adjust the sleep mode setting

1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. Pick the power setting:

䊳 Select power off.

䊳 Select how long your Virgin Player remains idle before it goes to sleep: 1 min,

5 min, 15 min, 30 min, or never.

When your Virgin Player goes to sleep, you can wake it up by pressing the Power button.
If it stays asleep for more than an hour, it goes into deep sleep—a super power saving
mode. You can also put your Virgin Player into deep sleep manually by pressing and holding the Power button for 5 seconds.

26
Get Adjusted

Managing Time
Set the time
1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. Get to the time:

䊳 Select set time.

䊳 Select the time.

3. Set the time on the internal clock:

䊳 Press or to change the hour.
䊳 Press Enter to move to the minutes.

䊳 Press or to change the minutes.

䊳 Press Enter to move to AM/PM.

䊳 Press or to switch between AM and PM. (If you’re using a 24 hour time format, the AM/PM setting doesn’t show up.)
䊳 Press Enter to accept the time.

Set the date

1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. Get to the date:

䊳 Select set time.

䊳 Select the date.

3. Set the date on the internal clock:

䊳 Press or to change the month.
䊳 Press Enter to move to the date.

䊳 Press or to change the date.

䊳 Press Enter to move to the year.

䊳 Press or to change the year.

䊳 Press Enter to accept the date.

Set the time format

1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. Pick the time format:

䊳 Select set time.

䊳 Select time.

䊳 Select the time format: 12 hour or 24 hour.

27
Get Adjusted

Staying Informed
Speak the same language
Make sure you understand what’s on your Virgin Player ‘s screen...

1. Get to the Settings menu:

䊳 Press .
䊳 Select settings.

2. Pick a language for your Virgin Player:

䊳 Select language.

䊳 Select the language you want to use:

Manage your space

1. Get to the Settings menu:
䊳 Press .
䊳 Select settings.

2. View your storage info:

䊳 Select about.

䊳 Select storage.

28
 Get Help

In this section you can check out

troubleshooting tips, technical specifications,
warranty, and learn how to update the firmware
on your Virgin Player.
For Customer Care, please visit us online at
www.virgin.com/electronics

29
Get Help

Troubleshooting
The basics
Q. Why won't my Virgin Player turn on?
A: Press the Power button (it's the round button on the top of your Virgin Player). If that doesn't work, make sure your device
is charged. Remember that you need to charge your Virgin Player before using it for the first time. To charge your Virgin Player,
either use the power cable or plug it into a USB port on your PC (see your Quick Start Guide for details).

Q. Why don't I see the charge indicator when my Virgin Player is charging?
A: If your Virgin Player's battery is extremely low, even the charging indicator won't turn on while it's charging. If the battery is
very depleted it's also best to charge your device by plugging it directly into the wall instead of the USB port on your PC. Be
sure to wait a few minutes after plugging it into a power source before you look for the charging indicator or try turning it on
again.

Q. What do I do if my Virgin Player locks up?

A. If nothing happens when you connect your Virgin Player to the AC adapter or USB cable, or if your Virgin Player gets stuck on
the “player 5GB” boot screen, you may need to reset your Virgin Player. It is best to do this while your Virgin Player is plugged
into AC power. Get a trusty paper clip (as opposed to an untrustworthy one), bend one end so that it’s straight, stick it in that
tiny hole above the FM tuner switch until you feel a little click, and then press the Power button. If that doesn’t solve the
problem, check the website or call customer service.

Q. Does it matter which headphone jack I use?

A. Nope. You can use either one, or use both of 'em and rock on with a friend.

Connecting to your PC
Q. Why doesn't “Connected” appear when I connect my Virgin Player to my PC?
A. Make sure the USB cable is connected to your Virgin Player and a USB port on your PC. If you’re using a USB hub or
pass through port, plug the USB cable directly into your PC instead of into the hub or pass through port. Are both your Virgin
Player and your PC turned on? (There’s your sign.) Also, make sure the FM Tuner switch on your Virgin Player is off (in the up
position).

Q. I plugged my Virgin Player into a different USB port and the Virgin Player is recognized as a hard drive
but not as a music player. What happened?
A. Unfortunately, Windows doesn't automatically recognize when you plug any USB device into a different port (and it still
hasn't learned to do the dishes either). You can simply plug the Virgin Player back into its original USB port (the one it was
plugged into when you installed the software), or you can follow the instructions below to set up the new USB port.
1. Open Control Panel, and then double-click System.
2. Click the Hardware tab, and then click Device Manager.
3. Scroll down to Universal Serial Bus controllers.
4. Right-click the USB port the Virgin Player is plugged into. Sometimes it's labeled “Virgin Player” and sometimes it's labeled
“Removable Mass Storage Class Device.”
5. Click Update Driver....

30
Get Help

6. Don't let Windows try to guess or search for the driver; it's already on your hard drive. Just select Install from List or Specific
location (advanced). It's really not that advanced.
7. Click Don't Search, I will choose the driver to install.
8. Click Have Disk and then navigate to \Program Files\Virgin\Virgin Electronics.
9. Select VM-0500.inf and watch it install the drivers.

Q. Why did my PC warn me that this is not a certified MS device?

A. While this message seems daunting, you can ignore it and click Continue. Don't fret; our software is fully tested with
Windows XP!

Q. Why do I get a warning about a High-Powered device when I plug my Virgin Player into its USB port?
A. Your Virgin Player does require a “High-Powered” USB port to work correctly. More specifically, you need a USB port that
provides 500mAH (milliamp hours) of power—see we can speak Geek too. Some USB hubs and older laptops do not provide
enough power. You may have to plug your USB hub into the wall, if it supports an AC adaptor.

Q. Why do I get a message about using a high-speed device in a non-high speed port?
A. This is Windows' way of letting you know that you're using USB 1.1 and that your transfer speeds will be slower than if you
had USB 2.0. To prevent this message from showing up in the future, you can click Disable. Of course you can also upgrade
your PC to include USB 2.0 ports (but that's up to you).

Q. What about Macintosh support?

A. Sorry, the Virgin Player does not currently support the Macintosh. You can plug it in and transfer files, but your device won't
recognize or play the music files. We hope to support Macintosh computers in the near future.

Q. How come my device does not appear in my music management software?

A. To get the Virgin Player to show up in Windows Media, you need to install the software located on the included CD. If you
can’t find the CD, go to www.virginelectronics.com/support to download the latest software for the Virgin Player 5GB.

Q. I just reformatted the hard drive on my Virgin Player. Why doesn't it play music?
A. Don't worry; with a fast Internet connection you can fix this one in a snap. Plug your Virgin Player into your USB port; you
should get the Connected screen and the device should show up as a drive letter. Go to www.virginelectronics.com/support,
find the Downloads section, and download the latest Virgin Player Firmware (remember where you save this file). This should
leave you with a file called PP5020.mi4. Create a System folder on the root drive of your Virgin Player and then copy the
PP5020.mi4 file into the newly created folder. When the transfer is done, press and hold to get back to the Home menu and
everything should be fine—except your music will be gone. Now to fix that, just synchronize your Virgin Player with your
music management software.

Q. I turned on my device and saw the message “Oh dear! This hard drive isn't working properly...”.
What do I do?
A. First, to avoid getting this message—NEVER unplug your Virgin Player when you see Transferring on the screen and
ALWAYS press before you disconnect the cable. That said this might not be as bad as it sounds. Here are three things you
can do to fix this problem:
1. Connect your Virgin Player to your PC and run your music management software. Your music management software may take
a few minutes to recognize your device this time, but this simple step may very well fix the problem. If all of your music
appears in the music management software, you're likely good to go.

31
Get Help

2. If all the music isn't there, you still may be OK. Try the following: Once the Transferring message on your Virgin Player turns
off, press . If you can get to the Home menu, all you need to do is move your music back to the Virgin Player and everything
is cool.
3. If you don't see the Home menu or still get the “Oh dear!” message after following step 2, you can probably still fix the
problem. Plug your Virgin Player into its USB port. You should get the Connected screen on your Virgin Player and the device
should show up as an external drive under My Computer in Windows. Next, you need to reformat the drive on your Virgin
Player and install the latest Virgin Player Firmware. Note that reformatting your drive will erase all the music on your Virgin
Player (along with any other files stored on your device), but you can transfer it all back later—as long as you have a copy on
your PC. Format the Virgin Player drive by right-clicking the Virgin 5GB icon in My Computer and then selecting Format. Make
sure that you're formatting the Virgin 5GB drive and not a different drive. To install the latest Virgin Player Firmware, go to
www.virginelectronics.com/support, find the Downloads section, and download the latest Virgin Player Firmware (remember
where you save this file). This should leave you with a file called PP5020.mi4. Next, create a System folder on the root drive of
your Virgin Player and then copy the PP5020.mi4 file into the newly created folder. When the transfer is done, press and hold
on your Virgin Player to get back to the Home menu. Everything should be fine—except your music will be gone. Now to fix
that, just synchronize your Virgin Player with your music management software.
If none of these solutions work, contact our customer support.

Q. I turned on my device and got a “couldn't find any music...” message. What do I do?
A. For some reason your Virgin Player is confused about what music is on its hard drive. First, to avoid getting this message—
NEVER unplug your Virgin Player when you see Transferring on the screen and ALWAYS press before you disconnect the
cable. That said this might not be as bad as it sounds. Here are three things you can do to fix this problem:
1. Connect your Virgin Player to your PC and run your music management software. Your music management software may take
a few minutes to recognize your device this time, but this simple step may very well fix the problem. If all of your music
appears in the music management software, you're likely good to go.
2. If all the music isn't there, you still may be OK. Try the following: Once the Transferring message on your Virgin Player turns
off, press . If you can get to the Home menu, all you need to do is move your music back to the Virgin Player and everything
is cool.
3. If you don't see the Home menu or still get the “couldn't find any music” message after following step 2, you can probably still
fix the problem. Plug your Virgin Player into its USB port. You should get the Connected screen on your Virgin Player and the
device should show up as an external drive under My Computer in Windows. Next, you need to reformat the drive on your
Virgin Player and install the latest Virgin Player Firmware. Note that reformatting your drive will erase all the music on your
Virgin Player (along with any other files stored on your device), but you can transfer it all back later—as long as you have a
copy on your PC. Format the Virgin Player drive by right-clicking the Virgin 5GB icon in My Computer and then selecting
Format. Make sure that you're formatting the Virgin 5GB drive and not a different drive. To install the latest Virgin Player
Firmware, go to www.virginelectronics.com/support, find the Downloads section, and download the latest Virgin Player
Firmware (remember where you save this file). This should leave you with a file called PP5020.mi4. Next, create a System
folder on the root drive of your Virgin Player and then copy the PP5020.mi4 file into the newly created folder. When the
transfer is done, press and hold on your Virgin Player to get back to the Home menu. Everything should be fine—except
your music will be gone. Now to fix that, just synchronize your Virgin Player with your music management software.
If none of these solutions work, contact our customer support.

32
Get Help

Playing music and copying files

Q. How do I get music onto my Virgin Player?
A. To listen to music on your Virgin Player, you need to copy music to your Virgin Player using music management software,
such as Windows Media Player. You cannot simply drag and drop music files to the Virgin Player. If the Virgin Player does not
show up as a music device in your music management software, you must install the software located on the CD that came
with your Virgin Player. To install the Virgin Player software, put the CD in your PC’s CD drive, and follow the steps on the
screen. If you can’t find the CD, go to www.virginelectronics.com/support to download the latest software for your Virgin Player.

Q. Which music management software can I use with my Virgin Player?

A. Currently the best option is to use Windows Media Player 10 on Windows XP or Windows Media Player 9 on Windows 2000.
The SETUP.EXE program will update your PC to the latest version that supports the Virgin Player.

Q. Can I copy other files to my Virgin Player?

A. Yup, you sure can. It's just like copying files to any other type of storage media; simply drag and drop. However, if you want
to listen to music, you MUST copy music files to the Virgin Player using music management software. To install the software,
put the CD in your PC’s CD drive, and follow the steps on the screen. If you can’t find the CD, go to www.virginelectronics.com/
support to download the latest software for the Virgin Player 5GB.

Q. Can I upload files from my Virgin Player to my PC?

A. Yes, because your Virgin Player is an MSC (that’s geek-speak for Mass Storage Class) device. In plain English this means
that you can use your Virgin Player like a portable hard drive to move files back and forth between your Virgin Player and your
PC. You can even use it to store any type of file. Just remember, you do need to use music management software to transfer
your music files.

Q. Why can't I see my music files on my Virgin Player?

A. If you copied music files from your hard drive to your Virgin Player using Windows Explorer, you won’t see them on your
Virgin Player. Guess what? The files aren’t playing hide and seek; you just need to use music management software to
transfer any music files you want to play. To install the software, put the CD that came with your Virgin Player in your PC’s CD
drive, and follow the steps on the screen to install the music management software (Windows Media Player). If you can’t find
the CD, go to www.virginelectronics.com/support to download the latest software for the Virgin Player 5GB.

Q. What type of music files can I play?

A. MP3 and WMA files. Nope, you can’t play songs you purchased from iTunes, it uses a proprietary file format and protection
scheme.

Q. What is the difference between MP3 and WMA?

A. MP3 is the most popular audio format on the Internet. It shrinks CD tracks better than a dryer on high heat (about 1/12 of
their original size) with near-CD quality. The lesser known WMA format is an alternative for Windows and it offers comparable
sound with even smaller file sizes. WMA is often used by music stores and subscription services. Unlike iTunes tracks, WMA
files can be played on most MP3 players. We learned to share when we were little.

Q. I see playlists on my music management software, why can't I drag them over?
A. Right now, we do not support playlists but we're working hard to do so.

33
Get Help

Q. How do I delete songs?

A. Be sure you delete the songs from both your music management software and your Virgin Player.

Q. Does my Virgin Player support the latest Microsoft DRM (digital rights management)?
A. The Virgin Player supports Windows Media Audio digital rights management versions 1, 7, and 9. It can play music
purchased from any of the digital music stores supporting that format including: Napster, MSN Online, Walmart, Music Now,
and others.

Using your Virgin Player

Q. Why don't the playback controls work?
A. Check the Lock switch on the top of your Virgin Player. (You know, the one that keeps the buttons from being pressed while
the thing is in your pocket.) Make sure it’s set to “Unlock.” When your Virgin Player is locked, only the FM Tuner switch and
Volume buttons work.

Q. How do I check the battery level?

A. Look at the battery gauge on the screen. The more the battery is filled in, the more charge remains.

Q. Can I get an extra battery?

A. The Virgin Player comes with an internal rechargeable battery that you cannot remove or replace.

Q. How long can I use my Virgin Player before recharging?

A. The Virgin Player can play up to eight hours of music on a single charge and even longer if you're just listening to the FM
tuner.

Q. What can I do to extend the battery life?

A. There are a few things you can do:
䊳 Change your backlight setting to always off.
䊳 Set your EQ level to none.
䊳 Quit fiddling with the controls! The more you interact with the device, the shorter the battery life.
䊳 Put your Virgin Player into “deep sleep” when you're not using it. Just hold the Power button down for 5 seconds. Note that
if you forget to do this, it automatically goes into deep sleep when it's off for about two hours.
䊳 Consider ripping your music from your CDs at lower bit rates. Songs ripped at 64K WMA sound about the same as 128K MP3
songs, but they actually take less power to play and they take up less space so you can put more music on your Virgin
Player too.
䊳 Whisper sweet nothings in your Virgin Player's ear. Hey, if it works for your girlfriend....

Q. Why can't I turn off my device just after I switch it on?

A. Wait five to ten seconds and try turning it off again. It should turn off then.

Q. Why can't I store 1200 songs?

A. The number of songs you can store depends on which music format you're using: MP3 or WMA. If you rip (or convert) your
music into 64K WMA, you may be able to store well over 2000 songs. On the other hand if you store your music in 192K MP3
or another super high quality format, you will be able to store fewer songs. Keep in mind that unless you listen to them side by
side, most people can't tell the difference between the super high quality formats and the more space efficient ones.

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Q. How do I get to the FM tuner?

A. There's a big switch on the left side of your Virgin Player. Simply slide it to the FM position.

Q. Why don't my buttons work when I'm using the FM tuner?

A. You may have accidentally pressed the Play/Pause button that mutes the FM radio. Simply press that button again to get
sound. You may also have turned the volume down too low. Press the + Volume button.

Q. In the FM tuner, I see that volume is on, but I don't hear anything?
A. You may have accidentally pressed the Play/Pause button that mutes the FM radio. Simply press that button again to get
sound.

Q. How do I program FM channels?

A. Tune to a station you like by pressing the up and down buttons. (To scan for strong stations press the buttons harder.) To
program a station, simply press and hold the square Enter button (it's the one between the up and down buttons).

Q. How can I become a beta tester for your future products?

A. Watch this web page for requests for beta testers.

Q. Can I use accessories designed for other players?

A. Many accessories that use a standard 3.5mm audio jack should work fine with the Virgin Player. This includes various
headphones, cassette tape adaptors, FM transmitter adaptors, portable speakers, and more. The fit might be a little snug
though, so don't be afraid to use a little force to seat the connector properly.
For a downloadable version of this and other User’s Guides, Quick Start Guides, plug-ins, and other useful stuff, please visit
www.virginelectronics.com/products

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The Details
Model Name ......................................... VM-0500

Decoding Format ................................ MP3 (CBR 8 – 320 kbps, VBR)

............................................................... WMA (16 – 256 kbps)

Storage ................................................. 5 GB

LCD ........................................................ FSTN

............................................................... Resolution: 96 x 80
............................................................... Monochrome
............................................................... White EL backlight

FM Frequency Range .......................... 87.5 MHz – 108.0 MHz

Interface ............................................... USB 1.1 and USB 2.0

Earphone output.................................. 30mW (R:16mW, L:16mW)

THD ....................................................... 0.1%

Frequency Range ................................ 20 Hz – 20 kHz

Battery ................................................. Li-Ion rechargeable (not accessible)

............................................................... 600 mAH capacity

Maximum Playing Time ...................... Up to 8 Hrs. on fully charged battery (WMA played at 64K) with no interaction

Dimensions .......................................... 3.78" (W) x 2.23" (H) x 0.62" (D) (96.1 x 56.7 x 15.8 mm)

Weight ................................................... 3.07 ounces (87 g)

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Warranty
Virgin Electronics, LLC
LIMITED WARRANTY
90 days parts & labor
This product is warranted by Virgin Electronics to the original purchaser to be free from defects in material and workmanship
under normal use for a period of ninety (90) days from the date of purchase. This warranty excludes (1) physical damage to the
surface of the product, including cracks or scratches on the outside casing; (2) damage caused by misuse, neglect, improper
installation or testing, unauthorized attempts to open, repair, or modify the product, or any other cause beyond the range of the
intended use; (3) damage caused by accident, fire, power changes, other hazards, or acts of God; or (4) use of the product with
any non-Virgin Electronics device or service if such device or service causes the problem. Any third party products, including
software, included with the product are not covered by this warranty and Virgin Electronics makes no representations or
warranties on behalf of such third parties. Any warranty on such products is from the supplier or licensor of the product. This
warranty does not cover customer instruction, installation, set up adjustment or signal reception or interference with radio
communications problems. To obtain warranty service you must take or ship the product, freight prepaid, with a copy of the sales
receipt or other proof of purchase and the date of purchase, to a Virgin Electronics Authorized Service Center. Due to the
possibility of damage or loss, it is recommended when shipping the product to a Virgin Electronics Authorized Service Center that
you package the product securely and ship it insured. Should a covered defect occur during the warranty period and you notify
Virgin Electronics, your sole and exclusive remedy shall be, at Virgin Electronics' sole option and expense, to repair or replace the
product or, if Virgin Electronics cannot reasonably repair or replace the product, then Virgin Electronics may, in its sole discretion,
refund the purchase price paid for the product. Replacement products or parts may be new or reconditioned or comparable
versions of the defective item. Virgin Electronics warrants any replaced or repaired product for a period of ninety (90) days from
shipment.

THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY,
CORRESPONDENCE WITH DESCRIPTION, SATISFACTORY QUALITY AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED BY VIRGIN ELECTRONICS AND ITS SUPPLIERS. NEITHER VIRGIN ELECTRONICS NOR ITS SUPPLIERS SHALL BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, LOSS OF INFORMATION OR DATA, LOSS OF
REVENUE, LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE OR USE OF THIS
PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR ANY OTHER THEORY, EVEN
IF VIRGIN ELECTRONICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY SPECIFIED
HEREIN IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. VIRGIN ELECTRONICS' ENTIRE LIABILITY SHALL BE LIMITED TO
REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT VIRGIN ELECTRONICS’ OPTION.

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or
consequential damages so the above limitations and exclusions may be limited in their application to you. When implied
warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This
warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are
not affected. This Limited Warranty shall be governed by the laws of the State of California, U.S.A., and by the laws of the United
States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods
is hereby excluded in its entirety from application to this Limited Warranty.

For warranty or service support contact Virgin Electronics at: www.virgin.com/electronics

If for any reason this product needs to be returned to the store where purchased it must be packed in the original carton/
package.

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FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following
measures:

䊳 Reorient or relocate the receiving antenna.

䊳 Increase the separation between the equipment and receiver.
䊳 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
䊳 Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, (example - use only shielded interface cables when connecting to computer or
peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

Responsible Party: Virgin Electronics, LLC

Model No.: VM-0500

Address: 97 South 2nd Street, Suite 210

San Jose, CA 95113

Telephone No: 1-877-487-8573

Canada statement
This Class 'B' digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe 'B' est conforme à la norme NMB-003 du Canada.

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