FRIDAY, MARCH 7, 2008

Organizational Behaviour - 6

1. A youth with white hair catches attention faster in India. This reaction is based on which attention
seeking principle / factor?
Correct Answer
Novelty
2. Boredom can be avoided by employing people who are slightly less :-
Correct Answer
Intelligent
3. According to Ram it is financially advantageous to work for five days in a week. However, Laxman is of
the opinion that such a move will hamper productivity. Under which category will you classify this conflict of
ideas between Ram and Laxman?
Correct Answer
Cognitive conflict
4. Shyam is working as manager-finance in a multi-national company. His behavior towards his friends has
undergone some change in the last couple of weeks. Which of the behavioral symptoms should be observed by
his friends so as to find out whether or not he is under stress?
Correct Answer
Tendency to remain isolated , Poor eye contact while talking , Sudden change in clothing habits
5. Major determinants of personality
Correct Answer
Biological , Situation
6. Norms are often more liberally defined.
Correct Answer
False
7. An employee whose skill set combines good training and high performance goals, implies that he has
________ .
Correct Answer
High productivity
8. The technology necessitates an organization to change its process of manufacturing, make structural
changes, etc.
Correct Answer
True
9. According to Frend the human mind is composed of
Correct Answer
Preconscious mind , Conscious mind , Unconscious mind
10. Hawthorne studies provided the foundation for the expansion of Industrial Psychology to the :-
Correct Answer
Study of motivation and morale
11. Ego controls
Correct Answer
The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied.
12. The first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered.
Correct Answer
Shock
13. The ________ skills relate to a person's knowledge and ability in any organizational functional area.
Correct Answer
Technical
14. It is observed that ________has an adverse impact on executive efficiency in the organizations.
Correct Answer
Distress
15. Select the factors which are treated as motivators by Herzberg in his theory of motivation :-
Correct Answer
Achievement , Possibility of growth , Responsibility
16. Stress affects different people but in the same manner.
Correct Answer
False
17. Sona and Sunil work on the cost reduction project. Their target is to reduce costs by 15%. Sona is of the
view that the total salary of all managers should be reduced by 15%. However, Sunil finds this move to be too
taxing on the managers. He opines that only leave travel concession of the managers should be cut down by
15%. Narang is appointed as a mediator. What qualities should Narang possess in order to be successful
mediator for resolving the given conflict between Sona and Sunil?
Correct Answer
Narang should be able to diagnose the conflict properly , Narang should show mutual acceptance , Narang
should have the ability to provide emotional support
18. A manager informally conveys to his senior that the recommendations of the committee are not
implementable because he was not selected as a member of that committee. What type of defense mechanism is
the manager using?
Correct Answer
Negativism
19. During which phase it is seen that the adaptation energy is exhausted and the resistance level begins to
decline in an irreversible manner?
Correct Answer
State of exhaustion
20. All the unique traits and patterns of adjustment of the individual are known as :-
Correct Answer
Personality
21. The cost of tensions and worries created by wrong kind of personalities are enormous in terms of.
Correct Answer
Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.
22. Which personality theories give recognition to continuity of personalities?
Correct Answer
Trait
23. A motivated employee is highly productive but least interested in quality.
Correct Answer
False
24. Identify the process influence personality development.
Correct Answer
Socialization process , Identification process
25. Good match between individual personality and organization is essential because of
Correct Answer
Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation
26. When the senior official gets angry with his subordinate and throws the files at him, which form of
defense mechanism is he indicating through his behavior?
Correct Answer
Regression
27. In heavy muscular work, ________ fatigue is unquestionably a major factor contributing to work
decrement.
Correct Answer
Physiological
28. Usually, the first impression stops affecting any of your later perception of the individual.
Correct Answer
False
29. If coincidentally, five out of fifteen employees working in the sales division quit their jobs at about the
same time, it is more likely to be perceived as a problem with the manager of the sales division.
Correct Answer
True
30. Perception is a ________ process.
Correct Answer
Psychological
31. The ________ needs have a tendency of recurrence.
Correct Answer
Physiological
32. Identify the primary levels of conflicts :-
Correct Answer
Intrapersonal , Interpersonal , Intergroup
33. The perceptual process shall always result in correct judgment or understanding of facts.
Correct Answer
False
34. Which type of motivators are involved in granting additional authority to an employee in his activity?
Correct Answer
Responsibility and recognition
35. Which of the given theories represent the traditional approaches to understanding the complex
personality?
Correct Answer
Intrapsychic , Physiognomy , Trait
36. The primary concern of ego is to determine whether the action proposed by superego is right or wrong.
Correct Answer
False
37. State the structures within the human mind concerned with the development of personality, as advocated
by Freud. :-
Correct Answer
The id , Ego , Superego
38. Commanlities and differences suggest in certain respects, every person is like
Correct Answer
All other people , Some other people , No other person
39. Ishwar was known as task getter. He always threatened his assistants that they might loose their jobs if
the work is not done properly. He displayed his authority in the false belief that it frightens the subordinates into
productivity. What kind of leadership style is being followed by Ishwar?
Correct Answer
Negative
40. Freud calls ego as "Libido".
Correct Answer
False
41. John, a finance manager, had to present the cash budget before the board of directors. Seconds after he
finished, the managing director pointed out that the capital expenditure was not considered and thus making his
entire cash budget incorrect. In such a situation, which of the following bodily responses are expected of John?
Correct Answer
Raised pulse , Release of adrenaline , Rapid breathing
42. State the limitations of trait theories :-
Correct Answer
Traits may be too abstract. , The theory focuses on isolated traits. , The theory is essentially descriptive in
nature.
43.
________ is a tendency to be directed inward and have a greater affinity for abstract ideas and sensitivity to
personal feelings.
Correct Answer
Introversion
44. Lakhan is the production incharge XYZ Industries Ltd. He observes that more than two tea-breaks
during a day of 8 working hours hampers the productivity. However, the union is demanding four tea-breaks. It
is impossible to increase the number of tea-breaks nor is it possible to increase the productivity of workers
without tea breaks. Advise on the ideal conflict management style which will benefit Lakhan in this situation.
Correct Answer
Compromising style
45. Match The Followin
*Free rein leaders
Avoid power and responsibility
*Negative leaders
Act domineering and superior with their subordinates
*Autocratic leaders
Provide security and satisfaction to his subordinates
*Participative leaders
Exercise control mostly by using forces within the group
46. Match The Following
*Noise
Is a distracter
*Repetitive task
Is a cause of boredom
*Peak output
Is a result of efficiency
*Soft music
Increases productivity