Object Does Not Exist Error in PPOME When Copying Position ( 0000751792/2011 )

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Classification Message Reporter Customer Last change Status Language Component Priority 751792 / 2011 created 09.09.2011 - 19:46:10 CET Juan Carlos Miranda Gobierno del Estado de Guanajuato (287372) 22.09.2011 - 20:59:24 CET by SAP Accin de cliente Automatic closing of message on 13.10.2011 Spanish PA-OS High Business operations are seriously threatened and urgent tasks cannot be executed. To send a High message to SAP the Affected System must be production or the imminent go live/upgrade is jeopardized. If a go-live/upgrade is jeopardized, enter a Go-live/Upgrade date in the Business Impact section.

Affected System System ID / Name System Type Product Version Operating System Database Changed on Connection Status SAP ERP 6.0 HP-UX 11.23 10.2.0.4.0 24.03.2011 by SAP Support (S0007225091) Access Data Missing / Connection Closed GEQ /

Installation No. / Name 0020543413 / Instalacin PSCD

Technical Usage Type ERP Central Component (ECC)

Problem Details: Object Does Not Exist Error in PPOME When Copying Position Short Text Object Does Not Exist Error in PPOME When Copying Position Long Text When Trying to copy a position in PPOME transaction, system show s a "object does not exist" error message. Reported by: Jorge Bernardo Rocha Ruiz Steps for Reconstruction Step 1.Step 2.Step 3.Step 4.Step 5.Step 6.Open PPOME transaction Find and select Org Unit 10000467 Expand Org. Unit. 10000599 Select Position 30060908 Right Click and select "Copy" option Click "Continue" button. Screen Number Not Know n Transaction PPOME Program Table

Error Message Number HRFPM000

Com m unication 22.09.2011 - 20:56:34 CET - Respuesta by SAP Dear Jorge, I tried to reach you on +52 477 123 2408 but it does not w ork. I tried to run the search for org unit in PPOME transaction on QAS system but the search does not produce any hits. Please check out in your side the authorization settings and send this message back to me. Thank you very much, With Kind Regards, Christine Morin Senior Support Consultant AGS Primary Support, Business Suite & Technology

AGS Primary Support, Business Suite & Technology SAP SSC (Ireland) Ltd. 22.09.2011 - 20:24:49 CET - by SAP Customer Call Performed on 22.09.2011 12:24:37 Contact person Mr. Jorge Bernardo Rocha Reason for call Request to speed up processing Subject of conversation: Customer is requesting an speed up and status update: Business Impact provided on 15.09.2011 (to Sebastian Lastra) w as confirmed and is still valid, but the situation is deteriorating. CP: Mr. Jorge Bernardo Rocha +52 477 123 2408 22.09.2011 - 00:10:07 CET - by RODOLFO CORTES Good day, This message is set on a different system, this problem is on de QAS, and the notes have been applied on DES. The acces you have requested is on the DES System, do you w ant us to send a different message on the QAS system? do w e copy all the messages of this conversation? Thanks for the support and w e are sorry for this situation. Rodolfo Corts 21.09.2011 - 22:40:59 CET - by Juan Carlos Miranda Dear Christine. The systen is now open Regards 21.09.2011 - 20:45:53 CET - Respuesta by SAP Dear Customer, Please provide me a remote connection on your development system w ith valid logon details. Thank you very much, With Kind Regards, Christine Morin Senior Support Consultant AGS Primary Support, Business Suite & Technology SAP SSC (Ireland) Ltd. 19.09.2011 - 17:07:46 CET - by Juan Carlos Miranda The note 1549624 have been implemented. The situation has no change. Same error message. Regards 16.09.2011 - 10:59:23 CET - Respuesta by SAP Dear Customer, Sorry for this delay. I w as out of the office. Thank you for your patience. Please implement note 1549624 and test the behavior afterw ards 15.09.2011 - 16:44:51 CET - by SAP Customer Call Performed on 15.09.2011 08:41:34 Contact person Mr. Jorge Bernardo Rocha Reason for call Request to speed up processing Subject of conversation: Mr. Jorge Bernardo Rocha requested to raise the priority to high Phone: +52 477 123 2408. Problems w ith the ERP in the procution System. The core business processes are affected. 1 users are affected in the HRarea. Workaround is not possible. Financial losses are not informed at the moment.

15.09.2011 - 16:22:58 CET - by Juan Carlos Miranda Dear Christine. Please can you tell us if there is any advance on the solution of this problem?. We really need of your help. Regards 13.09.2011 - 02:42:07 CET - by Juan Carlos Miranda Dear Christine Whe have implemented notes 1550704 / 1458686 and now w hen w e start PPOME transaction and w hen w e try to find or select any object the system show s the message "No objects found". and w e can't see any object on the screen. The steps to reproduce this situation are: Start PPOME Clic "Positions" Clic "Structure Search" Hope you can help us, w e are stuck now :( Regards 12.09.2011 - 10:27:46 CET - Respuesta by SAP Dear Customer, Please implement note 1550704 / 1458686 on your system and let me know if it solves your issue. Also make sure that your user has enough authorization to copy. Thank you, With Kind Regards, Christine Morin Senior Support Consultant AGS Primary Support, Business Suite & Technology SAP SSC (Ireland) Ltd.

SAP Notes SAP Notes w hich have been im plem ented to resolve the issue Please fill out the follow ing table w ith SAP Note numbers you have implemented to resolve the problem and give a short description of the result. Implemented and Implemented but still in systems removed afterw ards Comment

Note number 1037901 1104954

Not relevant

Contacts & Notifications Name Reporter Opening System Other Other Other By SMS By SMS By SMS By e-mail By e-mail By e-mail Juan Carlos Miranda Phone Number +52 (473) 10 20 500 Mobile Telephone E-Mail jmirandap@guanajuato.gob.mx Notification By SMS By e-mail

SAP Notes 0001458686 0001549624 0001550704 PPOME: Error 5A505 w hen copying object PPOME: People in structure overview Authorization error w ith BAdI HRBAS00_GET_PROFL

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