Jack McCullough

Cohasset, MA 02025 jackmccullough81@comcast.net (H) 781.923.1630 (C) 617.448.6122 Client Relations Management and New Business Development Award-winning and goal-oriented professional with extensive record of achievement in highly competitive industries. Confident communicator, easily interacts with high profile clients and executive-level leadership. High customer service attitude with ability to guide others into higher performance levels through sharply-honed client relations and sales skills. Highly analytical with strong negotiation and closing ability. EDUCATION Babson College, Wellesley, MA Master of Business Administration / MBA Magna Cum Laude Boston College, Chestnut Hill, MA Bachelor of Science in Finance, Cum Laude PROFESSIONAL EXPERIENCE Strategic Consultant 2010-Present Consultant to Senior Management in IT, Consumer Products, Engineering and other industries. Research and generate leads for new qualified accounts. Advise on and generate revenues from existing clients and new clients through Social Media, Business Journals, internet, etc. Develop and implement strategic sales plans to train employees to proactively identify and sell new opportunities. Train managers on Customer Service Excellence skills to drive customer service satisfaction and retention. Aramark Corporation, Norwell MA Account Development Manager (Laid Off) 2009 to 2010 Successfully added new business to company portfolio through strategic sales plan development and execution. Aggressively identify new accounts. Act as Client Relations Manager to existing accounts and expanded sales within them. Travel throughout the West Coast region to deliver solution-oriented sales presentations. Negotiate and close new business contracts. Selected Contributions: Drove development of new territory from ground floor, building and maintaining a 30-60-90 pipeline to consistently achieve sales quota. Demonstrated superior relationship building and customer service skills leading to addition of sales to existing clients. The Cambridge Group, Boston, MA Customer Relationship Manager (Company closed) 2001 to 2008 Successfully generated profit-producing leads in highly competitive industry. Performed ongoing market research and analysis to cement competitive positioning and advance market penetration. Delivered unparalleled customer service, ensuring lucrative referral base. Liaised between customer and loan processors, appraisers, title insurance companies, and closing attorneys to promote positive client relations and expedite transaction process. Served as information resource to new hires; trained and supervised junior loan officers. Selected Contributions: Consistently achieved sales quota and award recognition for performance excellence.

Capitalized upon professional network contacts to gain referral business resulting in added revenue and development of short- / long-term relations. ING Group (Purchased Manulife in 1994), Braintree, MA Regional Sales Director 1994 to 2001 Directed New England region in generation of leads, procurement of new accounts, and retention of existing business. Hired, managed, and motivated up to 10 sales representatives. Trained and mentored new hires on territory development, prospecting strategies, relationship building skills, client needs assessment, product recommendations, and closing techniques. Directly consulted with high-profile clients; presented winning proposals to corporate decision-makers. Selected Contributions: Maximized team performance by training sales representatives on alternative products with efforts resulting in team consistently exceeding annual sales goals. Attained regional rank as 2nd highest in overall sales and profitability for nine out of 11 years; received multiple sales leadership awards during timeframe for top-performing team. Manulife Financial Division, Boston, MA Regional Manager 1988 to 1994 Expanded territory sales by leading team in presentation of new product options to existing and prospective clients. Managed four sales representatives; trained staff in new processes for efficient administration and servicing of clients. Ensured team cohesion and strengthened presentation skills through ongoing training and motivational techniques. Selected Contributions: Maximized sales growth by leveraging relationships with existing customer accounts. Architected three of the largest and most profitable sources of business within entire divisionin excess of $7M in annual revenue. Received Gold Circle Award for sales performance (five years). Additional sales experience with Cigna Corporation with direct responsibility for new sales, territory development and profitability goals; captured President Circle Award for sales leadership. TECHNICAL SKILLS Microsoft Word, Excel, PowerPoint, SalesForce.com. and LinkedIn Previously qualified for NASD Series 6, 63, and Insurance Broker Licenses Keywords- Strategic Account Manager, Account Manager, New Business Developer, Client Relations Manager, Account Development Manager, Sales Manager