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OCTOBER/NOVEMBER 2011

FOR BUSINESS
VOLUME 10, ISSUE 5
USA $3.95 CANADA $6.95

Taking Flight
Eugene Airport services ascend in a descending economy
THE EUGENE AREA CHAMBER OF COMMERCE: CElEBRATiNGPROMOTiNGiNFORMiNG BUsiNEss

Publisher

Banking on Your Terms


Working

Jamie Louie-Smith, V.P.


Commercial Banking Officer
Greater Eugene

contents
OCTOBER /NOVEMBER 2011
OCTOBER/NOVEMBER 2011

David Hauser, CCE Editor Susan G. Miller, Director of Publications & Information Systems Eugene Chamber Executive Committee

Capital
Payroll

COVER STORY >>


Why the Eugene Airport is seeing increased air service even as airlines are seeing reduced profits nationwide. Pictured: Shannon Nill, Guaranty Chevrolet dealer and general manager of Guaranty RV Center
Photography by Loveall Photo www.loveallphoto.com Art direction and design by Asbury Design www.asburydesign.net

Marvin ReVoal, Chair Pacific Benefit Planners Sheryl Balthrop, Chair-Elect Gaydos, Churnside & Balthrop PC Ann Marie Mehlum, Vice Chair Summit Bank Eric Forrest, Past Chair Pepsi Cola Bottling of Eugene Cathy Worthington, Treasurer Worthington Business Services Advertising Eugene Area Chamber of Commerce 541.484.1314 Design/Layout Asbury Design 541.344.1633 Content Editor Tracy Ilene Miller

LLC

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FOR BUSINESS
VOLUME 10, ISSUE 5
USA $3.95 CANADA $6.95

R emot e D ep osi t
It only makes sense that the business partners you deal with day in and day out, like Pacic Continental banker Jamie Louie-Smith, are uent in the language of your business. At Pacic Continental, our bankers not only speak small business with the agility of a CFO, theyre experts in delivering the nancial services you need, when you need themon your terms.

FEATURES

EUGENE / SPRINGFIELD

PORTLAND / VANCOUVER

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Wings Bar & Grille serves up local food for travelers on the go.

Taking Flight
Eugene Airport services ascend in a descending economy
THE EUGENE AREA CHAMBER OF COMMERCE: CElEBRATiNGPROMOTiNGiNFORMiNG BUsiNEss

Land near the Eugene Airport offers possible opportunity for industrial lands use. How Chamber advocacy has continued to help and shape the Eugene Airport.

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Eugene Chamber Newsletter ~ 7.375 X 4.8125 ~ 4C ~ October 2011 Insertion ~ Jamie Louie-Smith

COLUMNS/ DEPARTMENTS

Printing TechnaPrint, Inc. 541.344.4062 Eugene Area Chamber of Commerce 1401 Willamette St. Eugene, OR 97401 541.484.1314 Open for Business: A publication of the Eugene Area Chamber of Commerce (USPS978-480). Open for Business is published bimonthly by the Eugene Area Chamber of Commerce in February, April, June, August, October and December. Circulation: 4,700. Open For Business 2011 The subscription price is $25, included in membership. Periodicals Postage Paid at Eugene, OR. POSTMASTER: Send address changes to Eugene Area Chamber of Commerce, P.O. Box 1107, Eugene, OR 97440-1107

Eugene Airport director of communication and development Cathryn Stephens, says more Eugenearea residents are using their local airport. Page 10

YOUR CHAMBER WORKiNG FOR YOU

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BUsiNEss NEWs

ADVERTISER INDEX
23 21 17 13 27 24 BRING Recycling Cascade Health Solutions Chambers Productions Essig Entertainment Eugene Airport Evergreen Roofing 22 12 6 20 23 2 EWEB Guaranty Chevrolet and RV Hershner Hunter LLP Home Federal Bank Imagine Group Isler CPA 28 Kernutt Stokes Brandt 17 McKenzie-Willamette Medical Center 18 Oregon Community Foundation 2 Pacific Continental Bank 5 PacificSource Health Plans 11 25 24 25 Providence Health Plans Servicemaster Siuslaw Bank SYTE Consulting

YOUR CH A MBER WOR K ING FOR YOU Business After Hours event at UO School of Law attracts 300
More than 300 Chamber members and guests attended the September Business After Hours hosted by the University of Oregon School of Law and its Corporate Partners. Speaking to those in attendance, Dean Michael Moffitt, said that students in the School of Law have the opportunity to work within multiple programs nationally recognized for their excellence, including Environmental and Natural Resources Law and Appropriate Dispute Resolution. Moffitt was appointed dean in July 2011. The next Business After Hours is scheduled for October 20 at the Business-toBusiness Expo. Registration is now open.

Are you looking to start or grow a business in Lane County?


Succeeding in business involves perseverance, flexibility, and business knowledge. The local business community now has a new powerful online resource called Lane Business Link thanks to a collaboration involving the Eugene and Springfield Chambers of Commerce, the Cities of Eugene and Springfield, Lane Countys Community and Economic Development department and LCCs Small Business Development Center. Lane Business Link is a comprehensive virtual one-stop resource for business combining local, state, federal and best-of-the-web resources to help businesses start and grow. The site will be updated regularly. If you have changes, additions or questions regarding lane Business link, contact Ben Sappington at 541-2422359 or visit www.lanebusinesslink.com.

School of Law Dean Michael Moffitt speaks to Chamber members and guests at Business After Hours.

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EUGENE AREA CHAMBER OF COMMERCE

File Name: Client: Job #: App: Colors:

The Chamber, U.S. Senator Ron Wyden and U.S. Commercial Service of the U.S. Department of Commerce recently honored two local companies for excellence in international trade. Western Shelter Systems and Forrest Paint were honored for achieving outstanding growth internationally and for their work as ambassadors for other local companies looking to sell abroad. As a part of its ongoing business retention expansion efforts, the Chamber helps local companies with international trade. If you are interested in growing your international presence please contact Ben Sappington at 541-242-2359.

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Title: Pub: Trim Size: Bleed Size: Close Date:

OUR PURPOSE IS YOU... Portland Business Journal 8.5 x 11 8.75 x 11.125 7.25.11

Eugene Chamber and Senator Wyden honor local exporters

At PacificSource, our purpose is you. We believe its about taking care of people not pushing paper. Its about treating each member as a human being. Its about helping you get top quality healthcare when you need it, and giving you the tools and support to make the most of your health every day. Thats a mission we passionately pursue. To learn more, visit OurPurposeIsYou.com.
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Peter Powell of Western Shelter Systems accepts an award for achieving excellence in international trade from Senator Ron Wyden.

SM ALL BUSINESS SPOTLIGHT

EXPERT
MANAGER
Amanda Walkup
PARTNER
Travelers have two food and beverage options at the Eugene Airport.

DO-IT-YOURSELF

ADVICE

FOR THE

People see themselves as handy and self-reliant. Business owners and managers are no different. But when it comes to employment law, the right information and an expert opinion can mean the difference between a smooth fix and a renovation nightmare. Our newest partner, Amanda Walkup, understands the drive to do it yourself. She and her husband have spent several years steadily turning their house into the home of their dreams. And while they enjoy learning new skills and seeing the results, they know certain jobs are better left to the experts. The same can be said about an effective human resources program it takes more than just elbow grease and enthusiasm to do it right. Getting solid legal advice is an essential step in achieving the end result you want and expect. With more than a decade of experience as a practicing attorney under her toolbelt, plus three years in the HR Department of one of Lane Countys largest employers, Amanda brings the kind of hands-on, practical experience in employment law that managers can depend on when they need professional advice. Having the right tools can make all the difference.

Eugenes air fare


Wings Bar & Grille at the airport represents the region with local eats
By Stephanie Brathwaite

Kelley knows this airport restaurant through and through, as he began as a server and worked his way up to owner 11 years ago, when he set himself the task of renovating both the restaurant downstairs and the grab-and-go caf upstairs. The caf upstairs takes the same high-quality, fresh-foods approach, but provides options that allow for speed, Kelley says. Travelers dont have a lot of time to stop and eat by the time they make it upstairs. The increase in airport security over the past several years challenged Wings to adjust its business model as travelers

became increasingly concerned with moving through airport security in a timely fashion. Kelley responded to this shift by bolstering the variety of offerings in the caf upstairs to allow travelers access to something substantial to eat before their departure. The restaurant continues to see its fair amount of traffic, thanks to the catering we do for both football charters and private charters, as well as local patrons who work nearby, Kelley says. And while travelers arent always allowing themselves the time they used to, business is still good, thanks to the addition of Allegiant Air.
Eugene Area Chamber of Commerce

Eugene Airport travelers get more than a fast-food, packaged nibble when grabbing a bite on the go, in and out of the airport. Wings Bar & Grille, the Eugene Airports premier and only restaurant located inside the facility, makes every effort to leave its patrons with a reason to come back for more by offering a local experience. Wings Bar & Grille is not your average restaurant. We buy high-quality,

180 East 11th Avenue

Eugene, Oregon |

97401

541-686-8511

hershnerhunter.com

fresh, local foods and employ our own baker, so the goods are made fresh every morning, says owner Spencer Kelley.

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COVER STORY

TAKING FLIGHT
Even as overall airline industry profits are in decline, Eugene-area partnerships are supporting increased flights, boding well for the local economy and regional air service
By Tracy Ilene Miller

W
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HERE AIRPORT ANd AIRLINE SUCCESS is concerned, a fairly distinct list of inputs determine profits and become the locus of concern in eking out those profits: fuel prices, capacity on planes, number of boarding passengers and cargo services. In a recent report, the International Air Transport Associa-

tion (IATA) downgraded its 2011 airline industry profit forecast by 54 percent to $4 billion. Thats a 78 percent drop from 2010 net profits of $18 billion. Fuel costs are the most to blame. For each dollar increase in the average annual oil price, airlines face an additional $1.6 billion in costs, according to IATA. The average oil price for 2011 is now expected to increase by $4 to $110 per barrel. Amid the dire statistics of national and international travel, however, Eugene Airport, ranked 135 of 150 airports nationwide, has the advantage of positive growth, says airport director Timothy doll, A. A. E. As the Eugene Area Chamber of Commerce has continuously advocated, a thriving airport and an improving and expanding regional air
Above: Cathryn Stephens., director of communication and development at Eugene Airport. Left: Shannon Nill, Guaranty Chevrolet dealer and general manager of Guaranty RV Center.
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EUGENE AREA CHAMBER OF COMMERCE

service are central to the economic vitality and viability of the local economy. So, the entire airline industry is in a state of flux, the country is in a bad economic downturn and Eugene Airport is growing? How is that even possible? Its possible, says Doll, because of community support, partnerships between the airport and local economic development organizations like the Eugene Chamber and a responsive airport staff. Flying the local skies keeps airlines friendly In bad economic times, when airlines look for additional routes to fly, they look at the communities that are supporting their local airport, Doll says. Its fine and well that Eugene Airport retains 74 percent of the residents from the Eugene/Springfield area who fly, but the figure airlines look at most is catchment, defined as the broader flying public in 83 zip codes, from Roseburg to the Coast and the Cascades, who can (and do) bypass Eugene on their way to Portland, to fly from there instead. We have a competitor 110 miles up the road, and we were only retaining 52 percent catchment a few years ago, Doll says. That is up to 58 percent now. That 6 percent upturn in only two years shows more people are using the local airport, says Cathryn Stephens, A.A.E., director of communication and development at the airport. And thats important. By the end of August, total number of boarding passengers, called enplanements, at Eugene Airport already exceeded the total for all of 2010. Encouraging area residents to use the local airport has been a consistent campaign by the Eugene Airport, with the support of the Eugene Chamber. Granted, Doll says, the increase in catchment can be in part attributed to Allegiant Airlines, the low-cost carrier added to the Eugene market in 2007, bringing in more routes and lower-fare service at the airport, which helped build passenger numbers
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Eugene Airport Director Timothy Doll says when airlines look for additional routes to fly, they look at the communities that are supporting their local airport.

especially during holidays, spring break and summer. They are bringing in more traffic that used to go out of Portland, to Southwest Airlines, Doll says. Thats leisure travel, mostly. Not business travel. But an airport is an ecosystem, and the success of the low-cost, leisure airline influences the expansion and considerations of

the legacy airlines, the traditionally structured carriers such as United Airlines and Delta Air Lines. All the legacy airlines, they are after the business traveler, Doll says. So, back to that ecosystem: The more travelers overall, the more opportunities we have to convince the legacy airlines to expand. Which is exactly what Delta Air Lines did this summer, Stephens points out, by chang-

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ing to a larger, two-class aircraft that is still in service this fall. Although the legacy airlines reduced the number of flights a few years ago to support a higher passenger load factor, the passenger capacity is in turnaround, and has been increasing over the past few years. Eugene planes are now at 83 percent passenger capacity, compared with the industrys 77 percent, according to IATA. Fewer empty seats mean higher profits, which makes airlines happy and more inclined to stick around and open new routes, Doll says. And an increased number of flights by Allegiant offers the business traveler increased options, says Shannon Nill, dealer of Guaranty Chevrolet and the general manager of Guaranty RV Super Centers. Ive flown on Allegiant Air, says Nill, a member of the Airport Advisory Committee and a private plane owner. And its going to where business needs. For instance, it gets

We have a competitor 110 miles up the road, and we were only retaining 52 percent catchment a few years ago. That is up to 58 percent now.
Eugene Airport director Timothy Doll

airlines, and we let the airlines know of the community partnerships we have and are proud of, Doll says. It makes a difference that you have that partnership. That partnership was the reason the Eugene Airport was awarded out of 74 applicants from 35 states a $500,000 Small Community Air Service Development Program (SCASDP) grant by the Department of Transportation for potential future nonstop flights to San Jose. The federally funded SCASDP grant, $7 million divided among 19 recipients, was awarded to communities that showed financial and other support for their airports. The grant application was not supposed to be airport driven, but community driven, Stephens says. To support the proposed air service in the grant, a public-private partnership was established that includes the Eugene Chamber, which will manage the grant, the City of Eugene, Lane County Government, Springfield Chamber of Commerce,

Lane Metro Partnership and Travel Lane County. The partnership will provide support in $281,100 matching funds, including $55,000 from non-airport sources. The grant provides a minimum revenue guarantee for an airline establishing daily nonstop service between the Eugene Airport and San Jose, which was identified as the best underserved, nonstop air service market to pursue. San Jose is the 12th top destination of Eugene passengers, but the airport retains only 15 percent of local passengers. The remaining 85 percent drive to Portland. Grant funds will also be used to carry out a marketing and advertising campaign to support the service. Horizon Air is the airline most likely to provide this service, Stephens says, and company officials provided a letter of support for the grant application. Fuel feeds the fire of relationships One of the first things Doll did when he became airport director nearly five years

At the most recent event, we met six airlines, and we let the airlines know of the community partnerships we have and are proud of. It makes a difference that you have that partnership.
Eugene Airport director Timothy Doll

the Eugene Airport that helped retain flights when US Airways pulled out in 2008. Airport contracts are based on dividing between all participating airlines at an airport the landings fees, space costs and other expenses during the year. Those rates can be adjusted at the end of the year. In 2008, the other airlines could have been asked to absorb the costs of the US Airways pullout. Technically, we were allowed to charge the rest of the charges to the [remaining] airlines, Doll says. Even though the economy was down, we made a decision not to raise our rates, Instead, the entire management team at the airport helped identify ways to keep costs down. It was an effort of the whole team, 32 full-time employees, Stephens says. They had to do more with less, and they made it work, Doll says. The airport used other funds, from parking, concession and the overall revenue

you into the Bay Area without going through San Francisco. Community support begets support Every year, Doll explains, he and Stephens go to an industry event that he likens to airline speed-dating. They get only 20 minutes to talk to each airline about requests for service. At the most recent event, we met six

ago, Nill says, was engage a liaison between the airport and private plane owners. Conversations between the two then addressed the higher-than-regional fuel prices at the airport that resulted in a per-gallon reduction. That step went a long way in creating a united front at the airport, Nill says. Its the same attention to partnerships by Doll and the airport staff with the airlines of

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stream, as well as put off some capital improvements, to avoid charging more money at the end of 2008, with no rate increase right up to this July. The airlines were very happy that we did; it helped them make it during the downturn, Doll says. If we had charged them, they could have said the costs were too high, Lets go elsewhere, and that would have caused more problems. By not raising rates, the team helped retain existing flight schedules, giving airlines the financial room to add additional capacity when they were able. Cargo and Capacity As passenger numbers have increased at the airport in the last two years, more people have ended up sitting on the floor in the A gate. That led to a recent expansion of seating in the lower area, Nill says, and upstairs there is a new convenience store after the inspection point, to better serve passengers who want to avoid the hassle of confiscations during the security process. Plus, the airport is looking at other ways to support its own economic development, as well as that of the community with a new facility to accommodate cargo traffic not only for deliveries to the southern Willamette Valley area, Doll says, but also potentially as a sorter facility, Our cargo numbers took a hit in 2008 and 2009, and havent come back, Stephens says. We are trying to analyze where that [business] has gone. Doll says the airport is also looking at other opportunities to create jobs and bring in revenue, with perhaps hotel development on the property it owns at Hwy 99 and Aubrey Lane, to serve the airport but also other institutions in the area, including the prison and hospital. But above all, the airport, the Eugene Chamber and other community partners will continue to promote the facility, to increase catchment and compete with Portland, especially as the price-point difference of ticket prices between the two airports continues to drop, making it less economical to fly from Portland. We should all be thankful that we have a nice regional airport, Nill says. Three years ago, it added a parallel runway, and theres never a closure unless there is a massive snowstorm. If you havent given the airport a try recently, we think that most people would save time, and save money, using it. It has the highquality travel that we need, whether it is business or pleasure. For more information about the Eugene Airport, go to www.FlyEug.com
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Eugene Area Chamber of Commerce

AREA NEAR AIRPORT OFFERS POTENTIAL FOR INDUSTRIAL LAND USE


As Eugene continues its work looking at how we grow over the next 20 years, the Chambers Local Government Affairs Council (LGAC) and the Chamber continue to stay heavily involved in this process. As we look at our industrial land need for the next 20 years we know that we need to address our current shortage of large industrial sites. This is why the Eugene Chamber is championing a reasonable expansion of the Eugene Urban Growth Boundary to provide medium and large sites both to attract new business and allow for growth of our existing business. The current recommendation from Eugene City manager, Jon Ruiz, is for an expansion of 400-600 acres of new industrial land. As you can see on the map, one area for consideration is land near the Eugene Airport.

T R AV E L PAT T E R N S

Get our E.R. wait time even before you get to our E.R.
30-Minutes-Or-Less e.r. service PLedge
We know that when you have an emergency, you want help fast. Thats why McKenzie-Willamette Medical Center introduced the 30-Minutes-Or-Less E.R. Service Pledge*. And now, were introducing two ways to find the current average wait time before you arrive. Either scan this QR code with your smartphone to go to our mobile site or visit McKweb.com to get a better idea of how quickly youll initially be seen by a clinical professional.
Download our Quick Launch Web App to your mobile device by scanning in this QR code and saving the bookmark to your home screen.

*We are committed to working diligently to have you initially seen by a clinical professional (physician, physician assistant or nurse practitioner) within 30 minutes of your arrival. If you are experiencing a medical emergency, call 911. McKenzie-Willamette is directly or indirectly owned by a partnership that proudly includes physician owners, including certain members of the hospitals medical staff.

McKWeb.com

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The average domestic one-way fare for calendar year 2010 at the Eugene Airport was $179, just $4 more than Portland.

Eugene Airport travellers save time


The ever-changing air transportation needs of business travelerscreates an on-going challenge for airports across the country. The Eugene Airport (EUG) reviews travel patterns each year through a Passenger Demand Analysis of local residents who travel on commercial airlines. Among the facts highlighted in this years report, the efficiency of leaving from Eugene versus the Portland International Airport (PDX). The average domestic one-way fare for calendar year 2010 at the Eugene Airport was $179, just $4 more than Portland. In fact, Eugene passengers can save overall travel time, in addition to the convenience of using their local airport, in seven of the top 10 Eugene Airport markets that dont currently have nonstop service from Eugene. Those include: 30 minutes time savings to Phoenix; 49 minutes to Anchorage and 37 minutes to Boston.
Eugene Area Chamber of Commerce

EUG vs. PDX


Top 10 destinations for local travelers and the percentages leaving from the Eugene and Portland airports.
RANK/DEsTiNATiON DEPART EUGENE DEPART PORTlAND

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Los Angeles, CA Las Vegas, NV Oakland, CA San Francisco, CA Phoenix, AZ Seattle, WA Denver, CO San Jose, CA Phoenix, AZ (Mesa) Orange County, CA

69% 86% 78% 82% 60% 86% 58% 9% 100% 47%

31% 24% 22% 18% 40% 14% 42% 91% 0% 53%

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WOR K ING FOR YOU

$700,000
Eugene Area Chamber of Commerce

Chamber advocates for air service


The Eugene Chamber is our communitys strongest and most enduring advocate of quality air service. Our efforts extend well back in our communitys history: In 1919, the Chamber urged the City to build its first airpark at 18th and Chambers. In 1948, after years of lobbying by Chamber Aviation Committee chair Mahlon Sweet, the City dedicated a new airport on Airport Road. In 1984 the Chamber, along with a number of community groups, led a successful campaign to secure public support for a new terminal. In 1998 the Chamber and Eugene Airport lead the charge to secure new air service using an innovative tool called a Travelbank. While not all the service has been sustained, these efforts added jet service to Los Angeles, Phoenix, Las Vegas and Salt Lake City.
Eugene Area Chamber of Commerce

$70,000
Find more value. Owning an exotic car that goes zero to sixty in a heartbeat would no doubt be exhilarating. For that same feeling on a grander level, you could use a fraction of those dollars to give hundreds of kids the educational support they need to really accelerate. The Oregon Community Foundation can help you create a charitable fund for the causes you care most about. Learn more at 541.431.7099 or visit us at www.oregoncf.org.

Eugenes United Airlines terminal, above, is shown in 1916. At left an arial photograph looking south shows the north facade of the terminal, the parking area and various buildings in 1945. Photos are from the Lane County Historic Society.

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Michael Phinney, Owner Full City Coffee

BUSINESS NEWS
PROMOTIONS/NEW HIRES
Photos appear left to right from top Tina DeHaven, branch manager of two Springfield Oregon Community Credit Union branches, was featured as a Community Solutions Volunteer for her work with the Springfield Education Foundation. www.oregoncommunitycu.org Dawnne Linenbrink has joined Summit Bank as loan operations officer. Linenbrink is an advanced certified paralegal and was a law office administrator for litigation, including professional liability, employment and third-party insurance. www.harrang.com Funk/Levis & Associates has announced the recent hire of Lindsey Autry as a digital media coordinator, a new position for the company. Funk/Levis & Associates has also hired Joe McRae to work on its Account Management Team. www.funklevis.com

My Coffee.
My Favorite Blend. My HomeFed.
At Full City Coffee, our customers rely on us to help them begin their day with their favorite coffee. Each day we start the roaster before sunrise and guarantee that there will never be more than 48 hours between our roast time and your first sip. Thankfully, HomeFed offers us a variety of commercial banking solutions that perfectly suit our taste for success.

nine years. www.summitbankonline.com Andrea Coit has rejoined Harrang Long Gary Rudnick PC as a senior litigation associate. Her practice will focus on a wide range of civil defense

Mike Brown recently joined CAWOOD as an account executive with an emphasis on online marketing and publicity. Regan Mulvihill has also joined the firm as its new bookkeeper. www.cawood.com

The Eugene Active 20-30 Club has elected the following officers: president, Patrick Hosfield, Oregon Bach Festival; first vice president, Michelle Christensen (pictured), PeaceHealth Medical Group; second vice president, Autumn Cummings (pictured), SELECTEMP; secretary, Gretchen Bredeson, Selco Community Credit Union; activator, Justin Dougherty, Roehl, & Yi Investment Advisors; and treasurer, Jeff Singer, Umpqua Bank. Directors are Jen Kentera, University of Oregon; Lisa Wahi, self-employed; Shannan Odum, National Fire Fighter Corp; and Brian Westerberg, American Family Insurance. www.eugene2030.org Sherry Callahan has joined Pacific Benefit Planners as senior account administrator. www.pacificbenefitplanners.com

Making life better at work


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BUSINESS NEWS
Debbie Leiken (pictured), Home Federal Bank, is now 2012 chair of the March of Dimes Lane County March for Babies. Leiken is joined on the Leadership Cabinet by Lorenzo (Bud) Merrill of Home Federal Bank; Dwight Dzierzek of Northwest Community Credit Union; Jessica San Jose of PayChex; Terry Allen of MorganStanley SmithBarney; and Tera Schmeling of KeyBank. www.marchofdimes.com Ellen King, PT, has joined Patterson Physical Therapy and Wellness Center as a senior physical therapist. www.pattersonpt.net Frank Gibson, shareholder in the law firm of Hutchinson, Cox, Coons, DuPriest, Orr & Sherlock PC, is now president and managing shareholder of the firm. www.eugenelaw.com

Pacific Continental Bank has promoted Kristin Short to relationship banking officer, with a focus on nonprofit organizations, and has hired Marc Steinbaugh as vice president, relationship banking officer. Michelle Webber has been promoted to the position of loan documentation officer. www.therightbank.com The Eugene Airport has a new airport services manager, Kaitlin Hunter. www.flyeug.com

The Eugene Symphony has elected four new board members: Carl Bjerre (pictured), James Dean (pictured), Michael Lewis and Matt McLaughlin. www.eugenesymphony.org Precision Funding is proud to announce that Joshua Kittel has joined its team. www.precisionfunding. com SMART (Start Making A Reader Today) is pleased to announce the addition of Andy Vorbora, Lane Transit District, to the organizations statewide Board of Directors. www.ltd.org

Hilton Eugene & Conference Center has hired the following employees: Ryan Torres, corporate sales manager; Lindsay Clark, individual business traveler sales manager; and Monique Lane, administrative assistant for Sales and Catering. www.eugene.hilton.com Citizens Bank is pleased to announce Greg Remedios, audit risk manager, has been promoted to vice president and audit risk manager. www.citizensebank.com Cafe Yumm! has introduced the newest member of its business office team, Jarvis Tanquary, as project coordinator. www.cafeyumm.com Northwest Christian University has announced Glenda Gordon as the new director of the annual fund. www.nwcu.edu

Waste less, earn more


Receive free, practical advice to help your business minimize waste and save money.You may qualify for financial incentives and additional resources. We provide hands-on assistance for:
waste prevention & recycling energy efficiency & conservation water conservation Call now water quality 541-746-3023 purchasing

A BRING education program www.bringrecycling.org

At the Eugene Water & Electric Board, were empowering businesses with resources to save money and energy, like sisters Catherine and Cheryl Reinhart, owners of Sweet Life Patisserie. They partnered with EWEB to upgrade their equipment and save money. When Sweet Life got a $50 rebate on their new ice maker, EWEB told them they could replace their cooler fans and get another $1,200 rebate. Now theyre collaborating with EWEB to nd even more ways to save. To nd out about EWEBs energy-saving programs for your own business, visit eweb.org/saveenergy or call 541-685-7000. Maybe yours will be the next powerful tale we tell.

Carrie Gross is now director of community outreach for Sheldon Park Assisted Living, and Dorian Arcuri is the new director of community relations. www.sheldonparkseniorliving.com Raymond Albano, associate vice president, financial consultant with the Eugene office of D.A. Davidson & Co., has completed the intensive course work required to earn the Certified Wealth Strategist designation. Shirley Lyons, AAF, of Dandelions Flowers & Gifts, is the first woman president-elect of the Society of American Florists in its 127year history. www.dandelionsflowers.com

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Its all about the Relationship at Your Community Bank for Business
As part of our community, we take pride in the personal relationships weve developed with local businesses. Our loan decisions are made locally and involve short turnaround time. Stop by one of our 10 Lane County offices to see why at Siuslaw, its all about the relationship.

BUSINESS NEWS
Penny Sabath recently joined the staff of Brothers Cleaning Services. In her new job she will work in sales, marketing and customer service. www.brotherscleaning.com New Eugene Chamber member Diane Sibole has opened her business, A Matter of Time, offering on-call, personal assistant services. www.eugenetimesaver.com The Jordan Schnitzer Museum of Art at the University of Oregon, has again achieved accreditation by the American Association of Museums (AAM), the highest national recognition for a museum. JSMA was initially accredited in 1975. www.jsma.uoregon.edu Court Appointed Special Advocates (CASA) of Lane County has received the following foundation grants to train and support new CASA volunteers: Churchill High School Community 101, $500; Cow Creek Band of Umpqua Tribe of Indians, $10,000; Home Federal Foundation, $1,000; Levi Strauss Foundation, $4,500; and Taco Bell Foundation for Teens, $17,702. www.casa-lane.org Volunteers In Medicine Clinic has received a two-year, $100,000 grant from the Meyer Memorial Trust to provide health care services to low-income, uninsured residents of Lane County whose incomes fall between 85% and 200% of the Federal Poverty Level. www.vim-clinic.org

BUSINESS NEWS
Silke Communications has completed the siting, designing, engineering and building of a new, full-scale communications facility at Cape Foulweather near Otter Crest. The facility will allow for better communications on the central Oregon coast. www.silkecom.com Caf Yumm! made the 2011 Portland Business Journals Top 100 List of Fastest-Growing Privately Held Companies for the third year in a row. The company ranks 42nd with a nearly 64 percent growth rate for the three-year period from 2008 to 2010. www.cafeyumm.com

ServiceMaster Commercial Cleaning


Carpet & Flooring Janitorial Service Specialty Cleaning

Strength. Stability. Service. 541.342.4000 siuslawbank.com


Jeff Gusinow
Senior Vice President & Manager Medical & Professional Banking Group Ophthalmology Eugene Oregon Eye Care

Dr. Steven Ofner

(541) 338-0101

Marvin Rvoal, Pacific Benefit Planners of Eugene, and Brad Hanson, Hanson Insurance Group of Corvallis, have announced a joint venture to provide businesses with a fullservice program of employee benefits; group and individual investments; and personal lines and commercial lines of insurance. www.pacificbenefitplanners.com

www.smcommercialclean.com

NEW MEMBERs
Welcome to these businesses that joined the Eugene Chamber in August and September, 2011 Airport storage Center www.airportsc.com Anytime Fitness - springfield www.anytimefitness.com Aspen Wellness www.aspenwellnessdoc.com Base Conversion llC www.baseconversion.com Besemann Valentine llP BHs Pharmacy www.bhspharmacy.com Blanton Turner www.blantonturner.com Carpe Diem Pilates & Personal Training Center www.carpediempilates.com Cascade Garden Equipment llC Cascadia Marketing solutions www.cascadiamarketingsolutions.com Daddy Do Doo www.daddydodoo.com
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Bob Smith, auto general sales manager; Barbara Shipley, president-elect of the TriCounty Chamber of Commerce; and Shannon Nill, dealer. Guaranty Chevrolet and RV Super Centers received the Tri-County (Junction City, Harrisburg, Monroe and Coburg) Chamber of Commerce Large Business of the Year award. www.guaranty.com

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EUGENE AREA CHAMBER OF COMMERCE

BUSINESS NEWS
EDX Wireless llC www.edx.com Eugene Photo Booth www.eugenephotobooth.com Fitness Together Goldworks Jewelry Art studio www.goldworksart.com Hallmark Resort - Newport www.hallmarkinns.com Hard Core Yoga www.yogaeugene.com Harpole Real Estate Group www.HarpoleHomes.com M. Jacobs Fine Furniture www.mjacobsfurniture.com MapClicks.com www.chooselocal.com Metropolitan Affordable Housing Corporation www.metroaffordable.com Numana Woodcraft www.numanawoodcraft.com OPEs Advisors www.OpesAdvisors.com Oregon Black Business Alliance Oregon Event Enterprises (OEE) security llC www.oeesecurity.com Pangaea Trading Company Pi Graphics www.pigraphics.biz Prepaid legal services/Barbara Newman www.prepaidlegal.com/hub/bnewman39 Quality Metal Finishing, inc. www.qualitymetalfinishing.com RiBET llC/Vistage www.RIBET-llc.com sapient Private Wealth Management sapientpwm.com sightline Property inspections www.sightlineinspections.com sparkle Wash of lane County www.sparklewashlane.com Business News covers promotions, hires, awards, business giving and business news. E-mail items to businessnews@eugenechamber.com. springfield Museum www.springfieldmuseum.com sub shop West Eugene The Campbell House, A City inn www.campbellhouse.com TnT Whitewater Rafting llC www.TnTWhiteWater.com Willies at the Campbell House www.campbellhouse.com
Eugene Area Chamber of Commerce

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EUGENE AREA CHAMBER OF COMMERCE

PO Box 1107 Eugene, OR 97440-1107

Its good to know where youve been. Its better to know where youre going.

Certified Public Accountants & Business Consultants

kernuttstokes.com 1600 Executive Parkway, Suite 110, Eugene, Oregon 97401 541.687.1170

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