Welcome to the bank

ATM machine.
Banking card and ATM machine.
these people are bank costumers.
I’m a Bank Teller.

He is a Bank Teller.
 Bank Teller

Bank Customer

Bank Teller
Bank Customer

Deposit Receipt for $60

Bank checks

Money

Korean won
US dollars.
Exchange rate for Korean won and US dollars (approximation)

1000 won = $ 1.00

10, 000 won = $10.00

What is photo ID?

Driver’s license
Driver’s license
Passport.
Debit card or banking card.
debit card or banking card.
Transaction 1: Cashing checks
A) Teller: “Good afternoon. May I help you please?”

B) Costumer: “Hi, I’d like to cash this check” (give check to Bank teller)
>>>>
 =

A) Teller: “Can I have your bank card please?”

B) Customer: “Ok, here you are.”

>>>>

A) Teller: “Can I have some picture ID too?”

B) Customer: “Is my driver’s license OK? ”

A) Teller: “That’ll be fine. Thanks.”

>>>>
A) Teller: “Here is your ID.”

>>>>

>>>>
A) Teller: “Here is your money.”

>>>>

A) Teller: “May I help anymore?”

B) “No, that’s all thank you”

A) Teller: “Have a nice day.”

B) “You too.”
Transaction 2: Depositing money

>>>

Bank account
B) Teller: “Good afternoon. May I help you please?”

A) Costumer: “Hi, I’d like to deposit this money”

 >>>>

Bank Account
B) Teller: “Can I have your bank card please?”

A) Customer: “Ok, here you are.”

 >>>>

Bank Account

B) Teller: “Here is your bank

card.”
 >>>>

B) Teller: “Here is your receipt.”

 >>>>

B) Teller: “May I help anymore?”

A) “No, that’s all thank you”

B) Teller: “Have a nice day.”

A) “You too.”

Transaction 3: Withdrawing money

<<<<<

Bank account
A) Teller: “Good afternoon. May I help you please?”

Costumer: “Hi, I’d like to withdraw $50.00”

<<<<<

Bank account
Teller: “Can I have your bank card please?”

Customer: “Ok, here you are.”

 >>>>

Teller: “Can I have some picture ID too?”

Customer: “Is my driver’s license OK? ”

Teller: “That’ll be fine. Thanks.”

>>>>

Teller: “Here is your ID.”

 >>>>

>>>>

Teller: “Here is your money.”

>>>>
Teller: “May I help anymore?”

“No, that’s all thank you”

Teller: “Have a nice day.”

“You too.”
Transaction 4: Change Korean won into US dollar.
Teller: “Good afternoon. May I help you please?”

Costumer: “Hi, I’d like to change this money to US dollars”

>>>>
Teller: “Can I have your bankcard please?”

Customer: “Ok, here you are.”

 >>>>

Teller: “Can I have some picture ID too?”

Customer: “Is my driver’s license OK? ”

Teller: “I need your passport please.”

>>>>

Teller: “Here is your ID.”

 >>>>

>>>>

Teller: “Here is your money.”

>>>>
Teller: “May I help anymore?”

“No, that’s all thank you”

Teller: “Have a nice day.”

“You too.”