RESUME

SANDEEP KUMAR SHARMA Cosmic Residency, First Floor, Flat No. 102, R-90, Mahalaxmi Nagar, Indore (M.P), India, Pin No. 452011 POSITION SOUGHT

EMAIL: sandeep.sharma23@gmail.com MOBILE: +91 9826973556

I am Windows and Network Engineer with extensive experience in Hardware, Networking, DHCP, DNS, RIS, NAT, RAS, and Active Directory, RIP, IGRP, EIGRP, and OSPF. I have 8+ years of experience, in this role.
CURRENT WORKING:

Relationship Manager Bonanza Portfolio Ltd. Jun 2, 2011 Indore, M.P. Handling Equity, Currency & Commodity Account. Making Client for PMS. Insurgences Sales. Handling financially investment. Giving customer support for share trading.

Responsibilities:

WORK HISTORY:

Sr. Customer Support Engineer Religare Technologies Ltd. Sep. 5, 2007 to May 30, 2011 Indore, M.P. Handling project of Ranbaxy, Religare, AEGON Religare, SBI Bank, OMAXE & L&T. SAP Support (Troubleshooting technical and software base problems over the SAP). Handling Team of 6 members to give customer support on priority. Making Clients to sale Computers, Printers, Softwares & all types of IT equipments. Handling Server support with security Policies FTP, ISA, SQL Server, Exchange Server. Work over Windows Vista, Windows 7, Server 2003, Windows XP based Desktops Labs. Handling more than 500+ P.Cs and Making clients for AMCS. Troubleshoot Desktop & Laptop Problems. Solving Hardware/Networking Problem over LAN and Wi-Fi. Troubleshooting Outlook express and MS outlook Problems New Hardware and Software Installation in out Locations. Managing Network Printers / Local Printers. Vendor Coordination.

Responsibilities:

Achievements: Promoted on 1 Oct 2010 to Sr. Customer Support Engineer from Customer Support Engineer.

Senior Technical Engineer Hi-TECH Computer System July13, 2003 to Sep. 25, 2006 Harda, M.P.

Responsibilities:

Team Manage of 6 members to resolve IT related issues on customer site. Giving technical support to clients Dealing with customer for sales and purchasing of new and old P.C.S. Troubleshooting Hardware problems. Handling new technical and networking related stuff. Troubleshoot Software issues like Oracle, Java, Linux, Windows, MS Outlook etc.

System Engineer
Computer House

Jan 5, 2007 to Aug 20, 2007.

Indore, M.P.
Responsibilities:

Server installation and manage. Supporting Laptops and Desktop problems. Handling Customer support and feedbacks. New hardware and software installation in out locations. Giving technical support to clients Troubleshot Internet issue on site.

Technical Qualification:

MCSE Microsoft Certified System Engineer. MCSA Microsoft Certified System Administrator. MCP Microsoft Certified Professional. CCNA - Cisco Certified Network Associate. Linux Basic knowledge of Linux. CCNP Pursuing.
SPECIALIZATION:

Active Directory, FTP Server, Outlook, SAP and Computer Securities.

TECHNICAL SKILLS:

Network:

NAT, IGRP, EIGRP, OSPF, RIP, STP, IPv6, VPN Intermediate TCP/IP, Telnet, RIS, RAS, VPN, Peer to Peer, Client Server, Terminal and important Networking Services Expert. Active Directory, Auditing, Access Control, Network Software Firewalls, IPSEC Security Policies, Security Protocols, Managing Windows Firewall Expert.

Security:

Server: Storage Management:

Managing FTP Server, Client Server, Proxy Server, DHCP Server, DNS Server, NFS Server, Print Server Expert. Disk Management, Disk Mirroring, Disk Quotas, RAID, Disk Defragmentation, File System Expert. network devices, installation of all type operating system, required software and troubleshooting Expert.

Computer Maintenance: Assembling and maintains of Computers and peripherals, configuring

Operating System:
M.S. Office:

Windows 7, Vista, Server 2003 2008, XP, Linux Expert. Understanding Ms-Office ver. 2003, 2007 Expert. M.s- Outlook - Managing profile/Account, error resolving Expert.

CERTIFICATIONS:

D.C.S - Diploma in Computer System from APTECH.

EDUCATIONAL PROFILE:

Bachelor of Commerce with Computer Application from Barkatullah University Bhopal, Madhya Pradesh in 2005.

10+2 from Sadhana H. S. School, Harda, Madhya Pradesh in 2002.

Personal Details:

Name Father Date of Birth Mother Tongue Marital Status Languages Known Strengths Hobbies

: : : : : : :

Sandeep Kumar Sharma Rajesh Sharma 15-02-1984 Hindi Married English, Hindi. Positive Attitude, Adaptable to change, Good Team Leader, making managing relation, Confidents : Singing, Listening Music, Reading.

DECLARATION:

I hereby declare the above-mentioned details are true to the best of my knowledge and belief.

Date: 19 / Nov / 11 Place: Indore

(SANDEEP K. SHARMA)