Strategic Leadership July – May (Planning year)

System 2 Communicate/
B recommend goals &
Develop strategies
Initial resource needs

as of 5-26-05 1. Review organizational performance March – May (Approval)

Communicate vision,
A mission, values, &
stretch goals
2. Research emerging trends and issues Recommend strategic plan, Legislature
Economic/demographic, political, budget & legislative concepts
Strategic plan Stakeholder
revenue, judicial, customers,
input
technology, human/physical Law
resources, regulators Budget change
3. Identify performance gaps by business
Adopt changes
process
Recommended strategies 4. Develop proposed strategies
a. Internal input and best practices
Vision, mission, values & stretch goals b. External research and best
practices Approved 5-year strategic direction
5. Conduct cost/benefit analysis for
strategies C Communicate Communicate law &
6. Prioritize and select final strategies approved strategic policy changes
D
direction Internal
7. Align/modify strategies and goals External

April – June
Competitive (Planning year)
Initial Plan
Public
1 Servants 3 Deploy operating plans
Set strategic direction
Requirements
1. Set vision, mission and values 1. Develop and deploy operating
2. Collect external performance General public plans
Competitive

benchmarks Legislature Strategies

Servants

Congress Monthly performance targets

Public

a. World-class processes
b. High-performing states Governor & Cabinet Employee performance targets
Final customers 2. Create implementation teams
c. Industry/process standards

e
DOR workforce

nc
In

d. International leaders Key suppliers

Strategies
te

lle
3. Review organizational performance Technology
gr

ce
it

a. Business processes Law changes

Ex
y

b. Climate survey Service Budget changes

c. Customer expectations
d. Existing appropriations
e. Existing laws
July – June (Implementation year) July – June (Implementation year)
4. Identify performance gaps by
process 5
Create successful 4
Monitor and improve
5. Set measurable 3-5 year stretch
goals leadership & employee
performance
1. Review
1. Recruitment and selection Performance to target Communicate operating
2. Evaluation and development Individual performance to plans & performance
E
3. Ethics and discipline targets
target
4. Social responsibility Implementation teams
5. Reward and recognition Organizational assessment
Enable organization findings Employee
Support & recognize to succeed 2. Corrective action expectations & critical
employee success job tasks
Collect feedback &
F communicate agency
performance