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HOWTOASK.US
HOWTOASK.US
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Also consider using the MAXDIFF question when you need to determine one single choice of least/most importance about a product. Respondents are better at judging items at extremes than in discriminating among items of middling importance. Since the responses involve one choice of either extreme rather than strength of preference, there is no opportunity for scale use bias.
Thinking about Product X, select one least important and one most important factor: LEAST IMPORTANT MOST IMPORTANT
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Now perhaps you want to get other feedback on the products but only for the products that were selected. It would be tedious for the survey taker to have to wade through questions that are not relevant. You may also want to just get feedback where option=Poor was seclected. This is where you can use question skip logic and answer ltering in SensorPro.
HOWTOASK.US
6: Progress Bar
Use a progress bar for multi-page surveys to indicate % complete or use a page heading which indicates how far into the survey the respondent is, e.g. page 1 of 5 etc. This is a standard library item in SensorPro and you just drag it on to the page wherever you wish it to display.
HOWTOASK.US
9: Invite email
Think carefully about the wording of your email invitation. Your email to a potential respondent has to feel like a personal invitation. Keep it short. Explain what the survey is about and approximately how long it will take to answer. Sensorpro customers experience very high complete rates when good segmenting is used. Industry average is under 10% but good email segmentation has generated 25-60% complete rates for Sensorpro customers. We integrate with top email vendors who can help with deployment and sending email reminders.
HOWTOASK.US
HOWTOASK.US
If Yes is selected then you can do the folllowing: Dynamically show the car questions Set the next button to go to another page with just the car questions on it A visually appealing survey will also help engage the respondent. Consider using slider questions like this:
And make surveys responsive: Surveys can also be used to dynamically react to answers provided. For example send an email to yourself and the respondent if a poor response is selected. This shows that you are reacting quickly rather than waiting days or weeks to wade through analysis.
HOWTOASK.US
...and design for mobile. Now that the smartphone is ubiquitous, it's just as important to test your survey on the iphone, blackberry, android and iPad. Though there are emulation services it's best to test directly. Not all functions will work on mobile eg ash content or skip logic. With SensorPro a special mobile link is automatically generated that will make sure the survey will run on less capable devices. The survey response tool will provide a breakdown of devices and browsers used to access the survey so that should help decide testing platforms for the next deployment.
This is just a short guide on creating surveys that work. For more detailed methods consult our Getting started guide http://urlx.ie/surveysgettingstarted and How to videos here: http://youtube.com/sensorprosurveys Create a free account on http://surveys.ie for your next survey -use coupon code howtoask to grab extra survey credits. Help someone else ask smarter questions by sharing http://howtoask with them. Use this link to share on Twitter http://bit.ly/sharehow2ask