Professional Documents
Culture Documents
ERP
Hajar Ghaem Sigarchian Ievgenii Riabokon Quang Pham Dang Andrea Michelotti
Index
Introduction about automotive industry B2B & B2C in Cars Trains Motorbikes Trucks Some statistics Future improvements Conclusion
Reduce forecast error. Reduce environmental impact of products. Produce energy efcient products. Improve time to global markets. Compete with increased competition from alternative transport methods. Comply with safety and environmental regulations. Improve efciency of global product delivery. Manage component requirements. Manage a large number of component suppliers. Control component inventory. Manage labor.
Cars
B2C
CRM - Customer Relationship Management E-Commerce
B2C B2B
Identify Suppliers
Analyze Access
Receive Transact
Pay
Resolve
Deliver
Efraim Turban, Dorothy Leidner, Ephraim McLean, and James Wetherbe, "Information Technology for Management: Transforming Organizations in the Digital Economy", Wiley, 5th edition, 2005, ISBN 978-0471705222
Michaela Isabel Hhn, "Case Study: Supplier Relationship Management at Volkswagen Group", Lecture Notes in Economics and Mathematical Systems, vol. 629, Springer, 2010, pp. 103-108
VW Volkswagen Group
Case Study
Source: http://www.sap.com/solutions/business-suite/crm/demos/index.epx
Source: http://sedislogistic.wordpress.com/
Source: http://bznotes.wordpress.com/2008/03/27/complexities-of-automotive-supply-chain/
Source: http://www.laendmarks.com/index.php?id=163&L=1
Source: http://beasgroup.com/media/cms_page_media/28/scm_selection_level.jpg
Source: http://www.sap.com/solutions/business-suite/scm/demos/index.epx
Source: http://www.sap.com/solutions/business-suite/scm/demos/index.epx
4. http://www.crmforecast.com/crm.htm
E-Commerce
Efraim Turban, Dorothy Leidner, Ephraim McLean, and James Wetherbe, "Information Technology for Management: Transforming Organizations in the Digital Economy", Wiley, 5th edition, 2005, ISBN 978-0471705222
Source: http://www.sap.com/solutions/business-suite/scm/demos/index.epx
Source: http://www.sap.com/solutions/business-suite/scm/demos/index.epx
Trains
Train b2b
Manufactures and Railways Companies Material, Vehicles Services
Maintenance Control Refurbishment
and modernisation
Practical examples
Bombardier
Offers a wired range of service IT solutions (rail control, new technologies) Website offers a general overview of the range of the products
Practical examples
ALSTOM
Offers two types of portal ASCOT offers a platform for immediate exchange of supplychain information (based on SAP) ALTeS is a web-based strategic tool used to centralize and standardize communications (for suppliers, with comprehensive documentation)
Train b2c
Railways companies to costumers:
Timetable General
Information (print-at-home)
E-Tickets
SBB/FFS
E-Tickets:
Website
Smartphone App
MMS)
Motorbikes
motorbike B2B
Speedup.it:
Only for retailers
TradeBoss.com
Buyers, importers, distributors of motorcycles
motorbike B2C
Rent Motorbike tours AdMo tours Dealers
Each motorbike dealer provide to the costumer the possibility to buy and customize their products online
Web sellers (CH) Hobby moto Moto scout 24 Commercio moto Swiss moto Accessories / equipment e-moto uk rapid racer
Dealers
Rent
AdMo Tours
Adventure Motorcycle Tours & Rental
Motorcycle tours
Web Sellers
Motorcycle.com
Search by:
Manufacturers Categories Tools
Trucks
Selling / buying trucks Parts and repairing (SCM) Insurance / warranty Renting Transport services/Logistic
Selling / buying
When looking for a used truck to reinforce your eet, there is no longer need to search the ads or make a lot of phone calls. Instead you can use the Internet, since many of our dealers and market companies around the world provide services for locating the truck you need in minutes via their websites.
insurance / warranty
Example Cover sure (UK), http://coversure.co.uk:
insurance / warranty
Example Budget Truck Rental (USA), http://www.budgettruck.com:
The Volksnet is a complete wireless telematics package developed to achieve the worldwide growing demand for on line eet management. It improves safety and security, optimize vehicle operation and save money, for any kind of Customers, no matter individuals, Fleet Managers or Fleet Owners. It is a simple, robust, affordable and plug-and-play web based system that you can not only track the vehicle but also easily establish alarms for events like unplanned stops or a driver going outside of route through designated areas geofence, plus monitor several vehicle real-time activity like speed, vehicle running under rain condition, opened doors, fuel consumption, etc.
Enjoy...
...the other presentations
Hajar Ghaem Sigarchian Ievgenii Riabokon Quang Pham Dang Andrea Michelotti