Welcome to

Competencies for HR Professionals

With

Shiraz Ahmed
Certified HR Professional - NED University

Competencies for HR Professionals

Schedule Introduction Research (Michigan + SHRM) Group work Research - CIPD Conclusion

Competencies for HR Professionals

What is a competency A measurable characteristic - related to effective performance. An observable SKA - required for effective performance. Dimensions of behavior that needs for a competent performance How people behave when they carry out their role - how to do a job

Competencies for HR Professionals

Difference between skills and competencies Do you have competencies in your organization? What are your competencies? Write any three..

HR Competency Model - 2002

Strategic Partner
- understands

Leader
analytical, strategic, creative thinking, and knows business systems

culture - knows mission

Change Consultant
O.D., marketing & teaming

Technical Expert
- Knowledge HR law & policies, work-life, info. technology

Employee Champion
- develop relationships - promotes diversity

Competencies for HR Professionals

Background - 2007 Michigan University - Dave Ulrich + Wayne Brockbank 400 companies Participants -1700 people +8300 associates North & Latin America, Canada, Europe, China, Australia, Asia Pacific and India 6 - core competencies

Competencies for HR Professionals

Competencies for HR Professionals

Introduction 1. Credible activist 2. Cultural & change steward 3. Talent manager / Organizatinal designer 4. Strategy architect 5. Operational executor 6. Business ally

Competencies for HR Professionals

CREDIBLE ACTIVIST Delivering results with integrity. Sharing information. Building relationships of trust. Doing HR with an attitude (taking appropriate risks, providing candid observations, influencing others)

Competencies for HR Professionals

CULTURAL & CHANGE STEWARD Respect past shapes new culture. Translates - External customer expectations into employee behavior. Personalizing culture (helping employees find meaning in their work, managing work/life balance). Facilitate change make culture happen + develop disciplines (project, strategy, initiative)

Competencies for HR Professionals

TALENT MANAGER / ORGANIZATIONAL DESIGNER

Masters theory, research and practice in both TM and OD TM enter, move-up, across & leave org. OD structure, policies, processes, PMS, Reward management i.e. how org. works Effective performance TM /OD + Customer requirements

Competencies for HR Professionals

STRATEGY ARCHITECT Active part crafting strategy to achieve vision Recognizing business trends win in future Strategy linking internal organization to external customer expectations Linkage customer driven business strategy

Competencies for HR Professionals

BUSINESS ALLY Success of the business How business makes money value chain Financial / societal issues Knowledge customers, products, services Understanding of business and its parts (finance, mkt, r&d, engineering.)

Competencies for HR Professionals

OPERATIONAL EXECUTOR Legal implications Operational aspects administrative needs (paid, hired, relocated & etc.) Implementing workplace policies. Advancing - technology or outsourcing

Competencies for HR Professionals

Task
Make 6 groups Each group will consist of 3 or 4 people. What do you understand by this role? As an HR professional how do you perform this role? Discuss and write 5 points! Preparation & discussion time 15 minutes Presentation time 2 minutes

Competencies for HR Professionals

CIPD(HR map) important features Named - HR profession map HR profession breadth + depth Map extensive review + in-depth investigation of HR practitioners + academicians

Competencies for HR Professionals

HR map main sections
Professional areas What (knowing, activities) Behaviors how Bands and Transitions levels of competence, contribution

Competencies for HR Professionals

Competencies for HR Professionals

Professional

Competencies for HR Professionals

PROFESSIONAL AREAS
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Strategy, insights and solutions Leading and managing function Organization design Resourcing and talent planning Organization development Learning and talent development Performance and reward Employee relations Employee engagement Information and service delivery

Competencies for HR Professionals

Behaviors

Competencies for HR Professionals

BEHAVIORS
1. 2. 3. 4. 5. 6. 7. 8. Curious Decisive thinker Skilled influencer Driven to deliver Collaborative Personally credible Courage to challenge Role model

Competencies for HR Professionals

DETAIL Bands & transition
Focus on activities support, leading, consult, advisor Spend time understanding business, organizational issues How contribution and success is measured Band 4 highest (HR Directors) Band 1 lowest (Entry level)

Competencies for HR Professionals

Reflections & Actions

What did you learn?
What are your reflections

Actions you are going to take?

How you can apply this learning