uefamaLlon ls becomlng a huge lssue on soclal medla slLes such as 8logs 1wlLLer and lacebook 8ecenLly Lhere have been some noLable cases lnvolvlng defamaLlon llLlgaLlon Speclflcally CourLney Love ls belng sued for maklng an alleged defamaLory LweeL abouL a famous deslgner
WhaL ls a defamaLory sLaLemenL? 1he law deflnes defamaLlon as spoken or wrlLLen words LhaL are false and or mlsleadlng LhaL glves Lhe defamed a negaLlve lmage and or hurLs Lhelr repuLaLlon 1he defamaLory sLaLemenL musL be made Lo someone oLher Lhan Lhe person sub[ecL Lo Lhe defamaLlon 1he law also dlfferenLlaLes beLween wrlLLen and oral defamaLory sLaLemenLs WrlLLen sLaLemenLs are called llbel and oral sLaLemenLs are slander
Who ls llable for llbel sLaLemenLs made on blogs or soclal neLworks? Are owners of Lhese slLes llable for defamaLory sLaLemenLs made by users of Lhelr slLes? Cr ls Lhe person who made Lhe defamlng sLaLemenL solely llable?
under Lhe CommunlcaLlons uecency AcL an owner of a soclal neLworklng slLe ls noL llable for Lhe defamaLory sLaLemenLs made abouL anoLher on Lhelr slLe unless Lhe slLe owner acLlvely engages ln Lhe gaLherlng of lnformaLlon from Lhe user LhaL leads Lo Lhe defamaLory sLaLemenL An example of Lhls Lype of behavlor ls a blog owner sollclLlng commenLs from users on wheLher Lhey dlsllke CelebrlLy x and why? 1he commenLs leads Lo defamaLory sLaLemenLs abouL Lhe celebrlLy and Lhe blog owner supporLs encourages and endorses Lhe llbel sLaLemenLs
Cf course anyone who makes a defamaLory sLaLemenL abouL anoLher on any soclal neLwork ls personally llable for hls or her sLaLemenLs
Pow can owners of soclal neLworklng slLes and users of Lhese slLes proLecL Lhemselves from defamaLlon llablllLy?
Cwners should dlscourage and lmmedlaLely remove poLenLlally defamaLory or llbel sLaLemenLs from Lhelr slLes Cwners should never enLer lnLo any dlalogue wlLh a user concernlng a persons repuLaLlon ln addlLlon lncludlng a dlsclalmer or sLaLemenL regardlng your removal of any defamaLory sLaLemenLs on your slLe may poLenLlally dlscourage users from engaglng ln such behavlor lus lL puLs Lhe publlc on noLlce LhaL you do noL endorse defamaLory conducL
users of soclal neLworklng slLes should avold personal oplnlons or negaLlve commenLs LhaL are noL 100 facLual and or sLaLemenLs LhaL may harm a persons lmage or repuLaLlon 1he besL advlce l have ever recelved ls lf you donL have anyLhlng poslLlve Lo say Lhen donL say noLhlng aL all Cne negaLlve commenL could cosL you Lons of money and hearLache
Cnllne rlvacy v uefamaLlon Law Aug 28Lh 2009 | 8y Madelelne llannagan | CaLegory 8logglng leaLured Lead ArLlcle Soclal Medla Soclal neLworklng 1haL Lhe rlghL Lo prlvacy exLends Lo Lhe lnLerneL ls noL someLhlng many would dlspuLe Whlle ldeally Lhe prlnclple LhaL lf you cannoL say someLhlng Lo someone's face you should noL say lL aL all ls a prlnclple we value ln socleLy Lhe rlghL Lo face one's accusers belng a promlnenL maxlm exempllfylng Lhls we all accepL LhaL Lhere may be Llmes when lf one wlshes Lo speak anonymously Lhere ls noLhlng lmmoral abouL dolng so AnonymlLy on Lhe lnLerneL ls so commonplace LhaL many lnLerneL companles have sLrlcL prlvacy pollcles and many counLrles have laws whlch exLend Lhe rlghL Lo prlvacy Lo cover anonymous onllne speech
8uL how far does Lhls cyberrlghL Lo prlvacy exLend? uoes lL sLand when people use lL as a shleld Lo harm oLhers Lo damage Lhelr repuLaLlons?
uefamaLlon law geLs a loL of flack for lLs chllllng effecL on freedom of speech and lLs poLenLlal for bankrupLlng [udgmenLs so some see Lhe growLh of prlvacy laws and pollcles of Lhls naLure Lo be a good Lhlng buL defamaLlon laws exlsL for a reason lL ls noL unreasonable Lo assume LhaL sLaLemenLs perLalnlng Lo oLhers are Lrue falrly and accuraLely made because repuLaLlon maLLers lLs un[usL loss can cause conslderable harm As SLephen lranks wrlLes Clvlllsed [urlsdlcLlons depend on people belng concerned abouL Lhelr repuLaLlons on Lhere belng deLerrenL consequences Lo a bad repuLaLlon and lncenLlve consequences Lo a good repuLaLlon"
ALLempLs Lo use prlvacy law Lo abollsh repuLaLlon musL be balanced agalnsL defamaLlon's chllllng effecL on freedom of speech lranks agrees ubllc commenL has been unleashed by Lhe lnLerneL Lo prlck pomposlLy and Lo undermlne Lhose who would keep Lhe LruLh Lo anolnLed lnslders lL should noL be warped by defamaLlon law"
Pow Lhen should we vlew lasL week's ln a landmark case? !usLlce Madden forced Coogle Lo provlde Lhe courL wlLh an anonymous blogger's real name so LhaL Llskula Cohen could sue Lhe person who had falsely vlllfled her as a skank" hag" and psychoLlc lylng whore" Coogle had refused Cohen's requesL Lo reveal Lhe ldenLlLy of Lhe alleged defamer 8osemary orL clLlng lLs prlvacy pollcy Cohen (apparenLly as unquallfled Lo apply for Lhe ClA's hacklng Leam as Lhe resL of us) found herself wlLh no cholce buL Lo puL Lhe law Lo Lhe LesL lf she was Lo geL any furLher ln Lhe exerclse Lo proLecL her repuLaLlon
ln her [udgmenL !usLlce Madden re[ecLed Lhe defense's clalm LhaL blogs serve as a modernday forum for conveylng personal oplnlons lncludlng lnvecLlve and ranLlng" and LhaL only facLual asserLlons should be consldered llbelous ln re[ecLlng Lhe prlvacy and free speech argumenLs Per Ponor wroLe of orL's blog 1he LhrusL of Lhe blog ls LhaL Lhe peLlLloner ls a sexually promlscuous woman" a concluslon she reached conslderlng boLh Lhe words and Lhe conLexL of Lhelr placemenL alongslde plcLures of Cohen ln provocaLlve poses
lL seems LhaL Lhe Lenslon ls welghLed ln repuLaLlon's favour prlvacy law wlll only shleld onllne speech and proLecL prlvacy provlded one ls speaklng wlLhln Lhe conflnes of defamaLlon law uoes Lhls mean you can never be crlLlcal of oLhers when wrlLlng onllne? no buL you should probably Lry Lo keep your words Lrue falr and accuraLely sLaLed
S orL ls now saylng she wlll sue Coogle for $16 mllllon for breachlng lLs flduclary duLy Lo proLecL her expecLaLlon of anonymlLy" lrankly l don'L llke her chances Coogle hardly gave up her emall address volunLarlly Soclal medla defamaLlon rules eople have Lo be careful abouL whaL Lhey posL on soclal medla webslLes WrlLankar Mukher[ee L1 8ureau nov 11 2011 0700am lS1 1he power Lo publlsh whlch was once Lhe preserve of a few ls now commonplace Lhe prlvllege ls accesslble Lo anyone wlLh an lnLerneL connecLlon who has anyLhlng Lo say Whlle Lhe powers of publlshlng may have been well dlspersed lL ls noL so well undersLood LhaL everyone ls bound by Lhe same rules and resLralns LhaL apply Lo LradlLlonal publlshers and medla professlonals Soclal medla slLes whlch have played an lmporLanL parL ln empowerlng Lhe ordlnary clLlzen Lo publlsh are no dlfferenL from newspapers magazlnes or books when lL comes Lo Lhe dangers of defamaLlon
1hls was exempllfled a few days ago when Suhel SeLh a markeLlng professlonal and medla personallLy was sued by l1C for commenLs he made on Lhe mlcroblogglng slLe 1wlLLer 1he conglomeraLe has accused hlm of defamaLlon and asked a 8angalore courL Lo make hlm pay 8s 200 crore ln damages SeLh has denled dolng any wrong
Soclal medla ls unfoldlng a paradlgm shlfL slnce everybody ls now a broadcasLer 1hls lncreases Lhe rlsk of defamaLlon for users wlLhouL Lhem even belng aware of lL says awan uuggal who pracLlses ln Lhe Supreme CourL and speclallses ln cyber law
ln facL Lhe damage from soclal medla defamaLlon can be hlgher slnce Lhe medlum ls lnsLanLaneous vlral and more poLenL Lhan LradlLlonal medla
ln !une a moblle phone user who was vodafones cusLomer venLed hls feellngs abouL poor servlce on lacebook and was sued by Lhe Lelecom provlder lL backed off when Lhe medla was aLLracLed Lo Lhe sLory buL Lhe lncldenL proved LhaL companles are waLchlng whaL ls sald abouL Lhem on soclal medla slLes lf amaLeur publlshers are noL on flrm ground Lhey could be ln Lrouble
eople have Lo be more careful abouL whaL Lhey posL on such slLes as Lhese are also sub[ecL Lo Lhe same laws of defamaLlon and characLer assasslnaLlon says Adl Codre[ chalrman of Lhe Codre[ group
1he baslc rules of publlshlng are very slmple buL lL Lakes dlsclpllne Lo follow Lhem every Llme verlfy facLs donL be offenslve Lo anybody ln parLlcular donL dlsLorL
uerek C8rlen a qulzmasLer and a frequenL user of 1wlLLer feels self conLrol ls exLremely lmporLanL and so also ls a code of conducL
As much as l am an advocaLe and user of soclal neLworklng slLes llke 1wlLLer lnsLances of LwlL and run sully Lhe medlum 1hls ls noL accepLable he says lndla has abouL 120 mllllon lnLerneL users and lacebook says abouL a flfLh of Lhls number are acLlve users 1wlLLer clalms LhaL abouL 4 mllllon people use lLs servlce aL leasL once a monLh
1wlLLer dld noL reply Lo emalls for Lhls sLory buL lacebooks uebble lrosL sald Lhe soclal neLworklng slLe wanLs Lo be a place where people can openly dlscuss lssues and express vlews whlle respecLlng Lhe rlghLs and feellngs of oLhers 1he goal of lacebooks pollcles she sald ls Lo sLrlke a very dellcaLe balance beLween glvlng people Lhe freedom Lo express Lhelr oplnlons and vlewpolnLseven Lhose LhaL may be conLroverslal Lo someand malnLalnlng a safe and LrusLed envlronmenL 1he consequences of defamaLlon damage for users of soclal medla could be much more Lhan ln LradlLlonal medla says Sa[an oovayya managlng parLner aL 8angalorebased legal flrm oovayya Co who speclallses ln lnLerneL llLlgaLlon and has cllenLs such as Coogle and Lhe Wlklmedla loundaLlon uefamaLlon ln LradlLlonal medla would make Lhe auLhor edlLor and publlsher equally responslble whereas ln soclal medla Lhe enLlre burden ls on Lhe auLhor he says
under Lhe lndlan enal Code and Lhe law governlng lnformaLlon Lechnology Lhose found gullLy of defamaLlon can be asked Lo pay a flne a serve up Lo Lhree years ln [all lndlan law however does noL have speclflc provlslons relaLlng Lo soclal medla
WlLh soclal medla users growlng ln number companles are seLLlng up dedlcaLed Leams Lo Lrack commenLs on slLes such as lacebook and 1wlLLer Such Leams also respond Lo negaLlve cusLomer complalnLs lf Lhe negaLlve commenLs are exLreme companles ofLen Lhem Lo Lhelr legal Leams
AdverLlslng professlonal lyush andey says soclal medla parLlclpanLs need Lo become more aware of Lhe plLfalls of publlshlng on soclal medla slLes 1he aLLlLude of LweeLlng before Lhlnklng ls whaL geLs one lnLo Lrouble lL allows people Lo be lmpeLuous whlch creaLes Lhe problem 1he lnsLanL naLure of Lhe medlum ls such LhaL Lhere need Lo be some guldellnes says andey Lhe execuLlve chalrman of Cgllvy MaLher lndla
Some corporaLes have sLarLed drawlng up soclal medla guldellnes for Lhelr employees among Lhem lnLel MlcrosofL 1CS ur 8eddys Lab and l8M lnLels guldellnes say LhaL employees musL posL meanlngful and respecLful commenLs ln oLher words no spam and no remarks LhaL are offLoplc or offenslve l8M asks lLs employees Lo 8especL your audlence uonL use eLhnlc slurs personal lnsulLs obscenlLy or engage ln any conducL LhaL would noL be accepLable ln l8Ms workplace
1he cyber law experL uugall ls of Lhe vlew LhaL wh lle codes of conducL by companles and soclal medla plaLforms can help lL ls users who musL show responslblllLy A rule can acL as a deLerrenL buL ulLlmaLely lL cannoL prevenL
WA1CP Cu1
Lack of awareness of defamaLlon laws ls no excuse for soclal medla users 8ules of Lhe game verlfy facLs uonL dlsLorL uonL be offenslve Soclal medla users wlll be held Lo accounL noL plaLforms such as lacebook or 1wlLer Companles are scannlng soclal medla slLes so any sllpup could land users ln legal Lrouble Cffenders can be flned and senL Lo [all for up Lo Lhree years
lrlday !uly 9 2010
Soclal Medla uefamaLlon
Accordlng Lo Lawcoms onllne legal dlcLlonary Lhe deflnlLlon of defamaLlon ls Lhe acL of maklng unLrue sLaLemenLs abouL anoLher whlch damages hls/her repuLaLlon lf Lhe defamaLory sLaLemenL ls prlnLed or broadcasL over Lhe medla lL ls llbel and lf only oral lL ls slander ubllc flgures lncludlng offlceholders and candldaLes have Lo show LhaL Lhe defamaLlon was made wlLh mallclous lnLenL and was noL [usL falr commenL uamages for slander may be llmlLed Lo acLual (speclal) damages unless Lhere ls mallce Some sLaLemenLs such as an accusaLlon of havlng commlLLed a crlme havlng a feared dlsease or belng unable Lo perform ones occupaLlon are called llbel per se or slander per se and can more easlly lead Lo large money awards ln courL and even punlLlve damage recovery by Lhe person harmed MosL sLaLes provlde for a demand for a prlnLed reLracLlon of defamaLlon and only allow a lawsulL lf Lhere ls no such admlsslon of error
ln Lhe Soclal Medla Age llbel and slander can be devasLaLlng Lo a person or Lhe repuLaLlon of a buslness 1here are numerous web slLes LhaL allow consumers and oLher Lhlrd parLles Lo posL commenLs abouL a buslness or a person under SecLlon 230 of Lhe CommunclaLlons uecency AcL lSs generally have lmmunlLy from all lnformaLlon posLed on Lhelr webslLes by Lhlrd parLy users lf Lhey meeL a Lhree pronged legal LesL
Cn !uly 8 2010 Lhe Lebron !ames sweepsLakes ended when !ames declded Lo slgn a new conLracL wlLh Lhe Mlaml PeaL Pls old employer Lhe Cleveland Cavallers was devasLaLed uan CllberL Lhe Cavallers owner posLed an open leLLer Lo Clevelands fans LhaL bashed !ames 1he leLLer conLalns CllberLs oplnlon and does noL appear Lo llbel !ames Powever ln an lnLervlew wlLh Lhe AssoclaLed ress lL appears LhaL CllberL may have slandered !ames by sLaLlng Pe !ames qulL noL [usL ln Came 3 ln Lhe 2010 playoffs buL ln Cames 2 4 and 6 WaLch Lhe Lape 1he 8osLon serles was unllke anyLhlng ln Lhe hlsLory of sporLs for a supersLar ln general llbel and slander lawsulLs are more dlfflculL for celebrlLles Lo wln Lhan for Lhose who are noL ln Lhe publlc eye
!ames had fulfllled hls conLracL and had no legal obllgaLlon Lo conLlnue Lo work for Lhe Cleveland Cavallers 1haL belng sald boLh !ames and CllberL could have handled Lhe slLuaLlon ln a more professlonal manner !ames should noL have requesLed Lhe one hour LSn speclal Lo announce LhaL he was leavlng Cleveland and slgnlng wlLh Mlaml Powever CllberLs reacLlon Lo !ames declslon does noL make hlm a sympaLheLlc flgure and lL may have caused hlm some legal llablllLy 1he boLLom llne ls LhaL ln Lhe Soclal Medla Age every wrlLen or spoken word can be easlly dlssemlnaLed around Lhe world ln seconds 1herefore every Llme a company communlcaLes wlLh Lhe medla lL needs Lo undersLand boLh Lhe publlc relaLlons and legal ramlflcaLlons of lLs message
1o learn how Lo avold soclal medla defamaLlon you may conLacL me aL hLLp//wwwshearlawcom/
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved PlghllghLs lrom Shear on Soclal Medla Law
Shear on Soclal Medla Law lnforms lLs readers abouL Lhe legal lssues LhaL confronL Lhose who uLlllze soclal medla
uoes Lhe nCAA undersLand Lhe Legal lmpllcaLlons of Soclal Medla MonlLorlng? l have grave concerns abouL Lhe nCAAs undersLandlng of Lhe legal lmpllcaLlons of soclal medla monlLorlng 1he AssoclaLed ress reporLed LhaL Lhe unlverslLy of norLh Carollna (unC) has been accused of uneLhlcal conducL and fallure Lo monlLor lLs players ln parLlcular Lhe nCAA ls accuslng unC wlLh fallure Lo monlLor lLs sLudenLaLhleLes soclal medla acLlvlLy
Cn page 21 of Lhe noLlce of AllegaLlons agalnsL unC (Case no M337 !une 21 2011) 9 b lL sLaLes ln lebruary Lhrough !une 2010 Lhe lnsLlLuLlon unC dld noL adequaLely and conslsLenLly monlLor soclal neLworklng acLlvlLy LhaL vlslbly lllusLraLed poLenLlal amaLeurlsm vlolaLlons wlLhln Lhe fooLball program whlch delayed Lhe lnsLlLuLlons dlscovery and compounded Lhe provlslon of lmpermlsslble beneflLs ln AllegaLlon nos 4a 4c 4d and 4e ln 9 g Lhe nCAA ls requesLlng coples of maLerlals posLed on 1wlLLer by fooLball sLudenLaLhleLes lurLhermore ln 9 h Lhe nCAA ls requesLlng a sLaLemenL summarlzlng lnformaLlon reporLed by ______(lefL blank) regardlng Lhe lnsLlLuLlons efforLs Lo monlLor Lhe soclal neLworklng acLlvlLy of fooLball sLudenLaLhleLes
As l prevlously sLaLed on !une 9 2011 soclal medla monlLorlng ls a fuLlle efforL LhaL only wasLes resources lf Lhe nCAA ls now golng Lo requlre lLs members Lo acLlvely monlLor lLs sLudenLaLhleLes soclal medla accounLs Lhls wlll open up a andoras box
Wlll Lhe nCAA soon requlre each of lLs member schools Lo have a mlnder follow Lhelr sLudenLaLhleLes Lo llsLen ln on every conversaLlon phone call and revlew every emall LexL message elecLronlc communlcaLlon eLc of Lhelr sLudenLaLhleLes? Wlll Lhe nCAA soon requlre every sLudenLaLhleLe llsL all of Lhelr soclal medla accounLs Lo malnLaln ellglblllLy? WhaL lf a sLudenLaLhleLe changes hls screen name or deleLes a soclal medla accounL and opens a new one? Wlll Lhe sLudenLaLhleLe be forced Lo noLlfy Lhelr schools compllance offlce wlLhln 24 hours of Lhe change? lf a sLudenLaLhleLe forgeLs Lo reporL a soclal medla accounL change Lo Lhe compllance offlce wlll Lhe sLudenLaLhleLe auLomaLlcally become lnellglble and/or Lhe member school be found ln vlolaLlon of nCAA rules? lf so whaL wlll be Lhe punlshmenL?
Wlll Lhere be sLrlcL llablllLy for fallure Lo reporL? WhaL lf a sLudenLaLhleLe forgeLs or refuses Lo llsL an accounL due Lo prlvacy and/or pollLlcal speech lssues? Wlll a sLudenLaLhleLe lose hls scholarshlp due Lo a refusal Lo Lurn over hls soclal medla accounL lnformaLlon? WhaL lf a sLudenLaLhleLes lacebook wall ls prlvaLe and/or hls 1weeLs proLecLed? WhaL lf someone hacks lnLo a sLudenL aLhleLes accounL and creaLes posLs LhaL may be rules lnfracLlons? WhaL lf a sLudenLaLhleLe has a rogue accounL LhaL ls noL reporLed Lo lLs compllance offlce? Wlll Lhe nCAA requlre lLs members Lo Lrack down every posslble unreporLed sLudenLaLhleLe soclal medla accounL and/or posL?
Could a member school be sLrlpped of a naLlonal Champlonshlp for fallure Lo properly reporL all sLudenL aLhleLe soclal medla accounLs and/or alleged rules lnfracLlons LhaL may be dlscussed on soclal medla? 1he nCAA ls golng down a very sllppery slope LhaL has ma[or llrsL AmendmenL and prlvacy lmpllcaLlons l hlghly advlse Lhe nCAA Lo lmmedlaLely reLhlnk lLs soclal medla compllance allegaLlons agalnsL unC before lL embrolls Lhe nCAA ln llLlgaLlon LhaL lL wlll ulLlmaLely lose
Soclal medla usage by sLudenLaLhleLes cannoL be eradlcaLed As Lhe Congressman AnLhony Welner maLLer clearly demonsLraLes soclal medla monlLorlng ls fuLlle and ls a reacLlve and noL a proacLlve approach 1he besL way for nCAA member schools Lo address soclal medla usage by Lhelr sLudenLaLhleLes ls by provldlng Lhem soclal medla llfe skllls
1o learn how your lnsLlLuLlon can avold Lhe compllance plLfalls LhaL are lnherenL wlLh soclal medla usage and Lo learn how Lo provlde your sLudenLaLhleLes soclal medla llfe skllls you may conLacL me aL wwwshearlawcom
osLed !une 22 2011
CopyrlghL 2011 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved
Pow Lo 8espond Lo CrlLlclsm ln Lhe Soclal Medla Age roperly respondlng Lo Soclal Medla CrlLlclsm ls an lmporLanL sklll Lo learn ln Lhe Soclal Medla Age Lhose who learn Lhls sklll wlll be successful 1hose who are unable Lo masLer Lhls ablllLy wlll suffer 1here are several meLhods LhaL may be uLlllzed when deallng wlLh Soclal Medla CrlLlclsm Some of Lhe ways Lo deal wlLh Soclal Medla CrlLlclsm lnclude
1) lgnorlng Lhe crlLlclsm and hope lL subsldes and ls soon forgoLLen 2) 8espondlng Lo Lhe crlLlclsm ln Lhe same medlum Lo demonsLraLe LhaL Lhe crlLlclsm ls unfounded 3) 1aklng legal acLlon agalnsL Lhose who have crlLlclzed you
lgnorlng Lhe crlLlclsm may work ln some lnsLances Powever do noL hlde under a rock MonlLor Lhe crlLlclsm Lo undersLand lf and how lL may harm your repuLaLlon and brand
lf one decldes Lo respond Lo soclal medla crlLlclsm lL may be done ln Lhe same medlum LhaL Lhe orlglnal crlLlclsm occurred lor example when legal markeLer Larry 8odlne called me a crank and appeared Lo defend an uneLhlcal and mlsleadlng markeLlng pracLlce when l ouLed a fellow legal markeLer who was pracLlclng Soclal Medla CredenLlal lraud l responded Lo 8odlne by sLaLlng Lhe facLs and Lhe law Lo rebuL hls poslLlon Slnce l was correcL abouL Lhe law and facLs he has noL responded
AnoLher way Lo respond Lo soclal medla crlLlclsm ls Lo flle a lawsulL agalnsL Lhose who have dlrecLed crlLlclsm Lowards you Cn Aprll 1 2011 1he WashlngLon osL wroLe a sLory abouL lawyer !oseph 8akofskys handllng of hls flrsL Lrlal 8akofskys flrsL Lrlal dld noL go as planned lL ended ln a mlsLrlal and accordlng Lo Lhe WashlngLon osL Lhe [udge ln Lhe case lndlcaLed among oLher Lhlngs LhaL 8akofsky dld noL have good grasp of legal procedures SubsequenLly Lhe Amerlcan 8ar AssoclaLlon 1homson 8euLers and oLher wellrespecLed medla ouLleLs and lawyers dlscussed Lhls case ln LradlLlonal medla ouLleLs on blogs 1wlLLer lacebook and oLher soclal medla plaLforms
lL appears LhaL 8akofsky was noL pleased LhaL he was crlLlclzed so he declded Lo sue everyone he belleved had crlLlclzed hlm and he has alleged LhaL Lhe crlLlclsm rose Lo defamaLlon ScoLL Creenfleld has nlcknamed Lhe case 8akofsky v lnLerneL
Some of Lhe alleged facLs of Lhls maLLer lnclude 1) 1hls was 8akofskys flrsL Lrlal whlch was also a felony murder case 2) 8akofsky was noL llcensed Lo pracLlce law ln Lhe [urlsdlcLlon upon whlch Lhe case orlglnaLed and needed Lo be admlLLed pro hac vlce ln order Lo handle hls flrsL Lrlal 3) ln paragraph 102 (p23) of 8akofskys complalnL he sLaLes as a resulL of Lhe blaLanL alllance beLween !udge !ackson and Lhe AuSA 4) ln paragraph 111 (p28) of 8akofskys complalnL lL appears he ls accuslng a [udge of lnLenLlonally publlshlng on Lhe record slanderous and defamaLory sLaLemenLs agalnsL hlm 3) ln paragraph 122 (p33) of 8akofskys complalnL he Lrles Lo explaln LhaL he used an unforLunaLe shorLhand word (Lrlck) whlle sLaLlng ln an emall Lo hls lnvesLlgaLor lease Lrlck(old lady) lnLo admlLLlng
8akofsky should have learned Lo walk before he ran wlLh a murder case Cnes flrsL Lrlal should noL be defendlng an alleged murderer 1he above polnLs and Lhe resL of Lhe complalnL demonsLraLes LhaL 8akofsky may noL undersLand Lhe legal deflnlLlon of defamaLlon 8akofsky makes unfounded allegaLlons agalnsL a [udge a prosecuLor reporLers members of Lhe medla and fellow aLLorneys uoes 8akofsky belleve LhaL Lhe new !ersey 8ules of rofesslonal ConducL for Lhe Lawyers (and n? and uC even Lhough he ls only barred ln n!) and Lhe l1C AdverLlslng 8egulaLlons do noL apply Lo hlm?
Accordlng Lo Lhe ulsLrlcL of Columbla 8ules of rofesslonal ConducL lL appears LhaL 8akofsky may be engaglng ln Lhe unauLhorlzed pracLlce of law ln WashlngLon uC ln an adverLlsemenL LhaL appears Lo llsL 8akofskys WashlngLon uC address (a 8egus vlrLual offlce address) lL may provlde Lhe lmpresslon LhaL 8akofsky ls a WashlngLon uC barred lawyer 8akofsky may wanL Lo revlew ln re 8anks 361 A2d 138 (uC 1987) and 8rookens v CommlLLee on unauLhorlzed racLlce of Law 338 A2d 1120 (uC 1988) 8akofskys acLlons (ex obLalnlng a uC vlrLual offlce address wlLhouL a uC llcense) may demonsLraLe an lnLenL Lo clrcumvenL Lhe uC 8ar rules
1aklng legal acLlon agalnsL Lhose who have crlLlclzed you vla soclal medla should only be done afLer all oLher opLlons have falled and only when one has Lhe law and facLs on hls slde llllng a lawsulL agalnsL 1he WashlngLon osL 1he Amerlcan 8ar AssoclaLlon 1homson 8euLers and numerous oLher enLlLles and aLLorneys wlll noL resLore ones repuLaLlon 1he besL way for an aLLorney Lo bulld hls repuLaLlon ls Lhrough eLhlcal conducL hard work and successful cllenL represenLaLlon uneLhlcal conducL mlsleadlng adverLlslng and unsuccessful cllenL ouLcomes are noL Lhe bulldlng blocks for a successful legal career
1he only reason l dld noL address Lhe 8akofsky Affalr earller ls LhaL l was busy dlscusslng Soclal Medla CredenLlal lraud and l felL all of Lhose who 8akofsky sued sald everyLhlng LhaL needed Lo be sald abouL Lhe maLLer 1he moral of Lhe sLory ls ln Lhe Soclal Medla Age young lawyers should noL follow !oseph 8akofskys playbook
8akofsky should drop hls lawsulL before lL furLher desLroys hls llfe 1hls slLuaLlon should serve as a flnal exam hypoLheLlcal ln every law school LhroughouL Lhe counLry
lf 8akofsky Lakes legal acLlon agalnsL me and/or my law flrm for Lhls posL or any pasL or fuLure posLs l wlll flle a complalnL agalnsL hlm wlLh Lhe new ?ork new !ersey and WashlngLon uC ALLorney Crlevance CommlLLees Lhe lederal 1rade Commlsslon and l wlll flle a counLer sulL 1o paraphrase CllnL LasLwood 8akofsky go ahead MAkL M? uA?!
1o learn how Lo respond Lo soclal medla crlLlclsm you may conLacL me aL hLLp//shearlawcom/aLLorney_proflle
osLed May 14 2011
CopyrlghL 2011 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved Wlll ?our Soclal Medla LxperLs Advlce vlolaLe Lhe l1C AdverLlslng 8egulaLlons?Wlll your soclal medla experLs advlce and/or acLlons vlolaLe Lhe lederal 1rade Commlsslons AdverLlslng 8egulaLlons? 1hls ls a quesLlon you may wanL Lo answer before you engage a soclal medla guru for your company
Soclal Medla CredenLlal lraud ls a growlng problem Soclal Medla CredenLlal lraud occurs when someone uLlllzes soclal medla Lo creaLe a false lmpresslon LhaL Lhey are an experL ln Lhelr professlon for commerclal galn under Lhe l1Cs AdverLlslng 8egulaLlons lL ls crysLal clear LhaL engaglng ln unfalr or decepLlve acLs or pracLlces ls unlawful
l belleve lL ls lmporLanL Lo dlscuss Lhls lssue agaln because a selfdescrlbed soclal medla experL sLarLed followlng me agaln Loday on 1wlLLer 1hls soclal medla experL followed me lasL year and Lhen as soon as l followed hlm back he unfollowed me Cf course l unfollowed hlm back because l only followed hlm ln Lhe flrsL place because he lnlLlally followed me 1hls soclal medla experLs 1wlLLer feed mosLly conslsLs of publlc conversaLlons wlLh a small group of hls frlends and/or fellow legal markeLers sLraLeglc loursquare checklns and reposLs of hls old arLlcles and blog posLs Lvery once ln awhlle he wlll posL a llnk Lo an lnLeresLlng arLlcle wrlLLen by someone else unforLunaLely he mosLly clogs hls 1wlLLer feed wlLh useless and selfservlng lnformaLlon so l wlll noL be followlng hlm back Slnce l wlll noL be followlng hlm back he wlll unfollow me ln Lhe near fuLure l guaranLee lL
1hls soclal medla experL ls desperaLe Lo keep hls followers above 41000 l mean Muammar Cadhafl desperaLe Pls whole persona ls based on Lhe lmpresslon LhaL he ls a soclal medla experL and has a large organlc 1wlLLer followlng lf he dld noL pracLlce Soclal Medla CredenLlal lraud he would be followlng Lens of Lhousands of more people Lhan are followlng hlm back LasL year he wroLe a blog posL LhaL sald someLhlng along Lhe llnes l unfollowed almosL 30000 people ln Lhls raLlonallzlng posL he sLaLed LhaL he could no longer focus on new followers so lL was Llme Lo do a mass unfollow
uoes Lhls soclal medla experL Lhlnk he ls Lady Caga or 8rlLney Spears? Lady Caga follows 144000+ people and 8rlLney Spears follows more Lhan 413000 people on 1wlLLer Would Lady Caga or 8rlLney Spears ever un follow 30000 people Lo beLLer focus on Lhelr mosL dle hard fans? AbsoluLely noL 1herefore Lhls self descrlbed soclal medla experLs explanaLlon why he dld a mass unfollow ls noL bellevable 1he soclal medla experL has unfollowed aL leasL 30000 people Lo hlde Lhe facL LhaL he needs Lo flrsL follow Lens of Lhousands of people before some of Lhose people he lnlLlally followed follow hlm back
Cn !anuary 13 2011 Lhls soclal medla experL was followlng 4417 people and had 41049 followers As of Lhls wrlLlng he ls followlng 7000 people and has only 41009 followers ln approxlmaLely 23 monLhs Lhls soclal medla experL has followed 2383 more people buL has losL 40 followers 1hls sLaLlsLlc demonsLraLes LhaL Lhls person ls a soclal medla experL aL one Lhlng followlng Lens of Lhousands of people on 1wlLLer and unfollowlng Lens of Lhousands of people on 1wlLLer 1haL ls lL
lf your soclal medla experL ls personally engaglng ln acLlvlLy LhaL may vlolaLe Lhe l1Cs AdverLlslng 8egulaLlons you may wanL Lo ask yourself wlll he advlse my company Lo do anyLhlng unlawful or uneLhlcal? lf a soclal medla experL appears Lo have greaL soclal medla credenLlals Lake a look beyond Lhe numbers Lo deLermlne how Lhey were achleved erform your due dlllgence and fully revlew all soclal medla acLlvlLy lf a soclal medla experL appears Lo have celebrlLy llke 1wlLLer lollowlng Lo lollowers flgures Lhere ls a good posslblllLy LhaL Soclal Medla CredenLlal lraud ls lnvolved
1o learn more abouL soclal medla eLhlcs and Lo learn how Lo avold vlolaLlng Lhe l1C AdverLlslng 8egulaLlons you may conLacL me aL wwwshearlawcom
osLed Aprll 1 2011
CopyrlghL 2011 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved CourLney Love Agrees Lo ay $430000 ln 1wlLLer uefamaLlon CaseCourLney Love has agreed Lo pay uawn Slmorangklr $430000 over allegaLlons LhaL Love LweeLed false and defamLory sLaLemenLs abouL Slmorangklr ln 2009 Love was upseL over a $4000 cloLhlng paymenL Lo Slmorangklr and 1weeLed abouL Lhe dlsagreemenL ln a serles of 1weeLs LhaL made headllnes
My hope ls LhaL Lhls case wlll puL people on noLlce Lo be careful abouL whaL ls posLed onllne because Lhere may be legal consequences for your 1weeLs lacebook and MySpace posLs and any oLher user generaLed conLenL LhaL ls creaLed
1o learn more abouL Lhe legal and enLerLalnmenL ramlflcaLlons of your 1weeLs or oLher soclal medla posLs you may conLacL me aL wwwshearlawcom
osLed March 4 2011
CopyrlghL 2011 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved Legal LlablllLles of Soclal Medla AdverLlslng1here are many legal llablllLy lssues lnherenL wlLh soclal medla adverLlslng campalgns Some legal lssues Lo be aware of lnclude copyrlghL and Lrademark lssues prlvacy l1C adverLlslng guldellnes and full dlsclosure vlolaLlons eLc
l recenLly aLLended a conference and one of Lhe panels conslsLed of a group of markeLlng professlonals 1he markeLers wanLed Lo creaLe an adverLlslng campalgn for a flaL screen Lelevlslon company 1he hypoLheLlcal promoLlon would encourage consumers Lo vldeoLape Lhemselves smashlng Lhelr old Lube Lelevlslon seLs and Lhen upload Lhe vldeo Lo a webslLe 1he flaL screen Lelevlslon company would reward Lhose who uploaded Lhelr Lelevlslon smashlng vldeos wlLh a new flaL screen Lelevlslon ln addlLlon Lhe consumer who had Lhe coolesL vldeo would wln $100000
AL flrsL glance Lhls hypoLheLlcal sounds llke lL would be a successful promoLlon Who wouldnL wanL Lo waLch a bunch of people smashlng Lhelr Lelevlslon seLs? 1hls adverLlslng campalgn sounds llke lL may be lnsplred by a Callagher (go Lo 700 ln Lhe cllp) comedy rouLlne and/or Lhe !ackass Lelevlslon serles/movle franchlse
WaLchlng Callagher smash waLermelons and/or oLher frulLs ls sLlll exLremely funny Powever Callagher ls a professlonal waLermelon smasher and comlc and generally flylng waLermelon wlll noL cause permanenL damage Lo an audlence member ln addlLlon audlence members may be deemed Lo have assumed Lhe rlsk of aLLendlng hls show lf Lhey are hlL wlLh some flylng waLermelon or oLher relaLed flylng frulL 1hls Lype of scenarlo may be analogous Lo aLLendlng a baseball game and belng hlL wlLh a foul ball
!ackass was a Lelevlslon serles (and laLer a movle franchlse) on M1v LhaL conLalned acLors who performed lnLeresLlng sLunLs 1o reduce Lhe posslblllLy of lawsulLs M1v had dlsclalmers and warnlngs llsLed and menLloned before durlng and afLer each show ln addlLlon Lhe Lelevlslon serles dld noL encourage lLs vlewers Lo perform Lhe acLlvlLles LhaL were deplcLed
ln conLrasL Lo boLh Callagher and !ackass Lhls hypoLheLlcal Lelevlslon adverLlslng campalgn encourages Lhe desLrucLlon of a plece of elecLronlc equlpmenL LhaL may conLaln dangerous chemlcals and/or maLerlals by consumers 1hls Lype of encouraged behavlor may hurL consumers and/or oLhers who are exposed Lo Lhe encouraged acLlvlLles
Lven Lhough a company may puL ln place a walver and/or oLher means Lo Lry llmlL Lhelr llablllLy and/or Lo Lry Lo ensure LhaL parLlclpanLs assume all rlsks assoclaLed wlLh Lhe adverLlslng campalgn a lawyer for an ln[ured parLlclpanL may sLlll flle a lawsulL agalnsL Lhe company and uLlllze a creaLlve Lheory of llablllLy 1herefore before a company decldes Lo do an adverLlslng campalgn wlLh a soclal medla componenL lL should ask lLs legal deparLmenL and/or ouLslde legal counsel Lo fully revlew Lhe proposal Lo ensure LhaL lL doesnL creaLe any unforeseen poLenLlal legal llablllLles
1o learn more abouL abouL Lhe rlsks and unforeseen legal llablllLles of your soclal medla adverLlslng campalgns you may conLacL me aL wwwshearlawcom
osLed lebruary 12 2011
CopyrlghL 2011 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved nlL 1eams and LxecuLlves MusL 8e Aware of Lhe Legal Consequences of 1helr Soclal Medla usagenlL Leams and Lhelr execuLlves musL be very careful when uLlllzlng soclal medla A few weeks ago l relLeraLed why professlonal aLhleLes and enLerLalners musL exerclse cauLlon when uLlllzlng soclal medla 1haL posL was ln response Lo 8alLlmore 8avens Serglo klndles LweeLs abouL hls medlcal condlLlon and hls subsequenL uul arresL Cn !anuary 3 2011 !ohn Llway sLarLed LweeLlng soon afLer he became LxecuLlve vlce resldenL of looLball CperaLlons for Lhe uenver 8roncos based upon Lhe recommendaLlon of Lhe 8roncos CommunlcaLlons ueparLmenL
!ohn Llway and Lhe uenver 8roncos recelved a Lremendous amounL of poslLlve press by Lhe naLlonal medla for converslng and engaglng wlLh nlL fans SporLs wrlLers and bloggers came ouL of Lhe woodwork Lo exclalm how refreshlng lL was for an nlL franchlse Lo uLlllze soclal medla lL was one blg love fesL beLween members of Lhe medla and Lhe sporLs blog communlLy
lor several years l have been predlcLlng LhaL professlonal sporLs wlll embrace soclal medla l am a fan of uLlllzlng soclal medla buL as a lawyer l advlse my cllenLs of Lhe numerous poLenLlal legal llablllLles LhaL soclal medla may pose for users unforLunaLely for !ohn Llway and Lhe uenver 8roncos Llways soclal medla usage may have already creaLed some poLenLlal legal llablllLy lssues
nlL Leams and Lhelr execuLlves should never 1weeL how an lnLervlew wenL Cn !anuary 9Lh Llway 1weeLed lnLervlews wlLh erry lewell and Lrlc SLudesvllle wenL well Loday Were looklng forward Lo speaklng wlLh !ohn lox on Monday uo execuLlves from CocaCola or epsl dlscuss who Lhey lnLervlewed for hlgh proflle poslLlons or how Lhe lnLervlew wenL? no So nelLher should Lhe uenver 8roncos or any oLher nlL Leam WhaL would happen lf an nlL execuLlve 1weeLed abouL meeLlng wlLh some buL noL every slngle coachlng candldaLe and a candldaLe who would have complled wlLh Lhe 8ooney 8ule was noL menLloned? Could Lhls lnfer non compllance wlLh Lhe 8ooney 8ule?
!ohn Llway also 1weeLed abouL 1lm 1ebows sLaLus wlLh Lhe 8roncos ln a serles of 3 LweeLs on !anuary 8Lh whlch may have been ln response Lo a reporL by eLer klng LhaL lmplled LhaL 1ebow may be Lraded nlL Leams should never 1weeL abouL Lhe sLaLus of Lhelr currenL pasL or poLenLlal fuLure employees
ln addlLlon Lo poLenLlal employmenL law llablllLy lssues LhaL nlL Leams and Lhelr execuLlves musL be aware of when uLlllzlng soclal medla some oLher poLenLlal legal llablllLy lssues may lnclude uefamaLlonlor example CourLney Love ls belng sued due Lo Lhe commenLs she made on 1wlLLer and l belleve Lhls may be Lhe beglnnlng of a Lrend CopyrlghL and 1rademark lssuesuo you have Lhe legal rlghL Lo posL a parLlcular phoLo onllne? !usL because a phoLograph or vldeo ls onllne does noL mean lL ls avallable for all Lo reposL l1C AdverLlslng Culdellneslull dlsclosure of relaLlonshlps musL be lndlcaLed on every posL LhaL may be an adverLlsemenL rlvacy lssuesubllc flgures musL be careful abouL whom Lhey lnLeracL wlLh onllne because Lhelr lnLeracLlons may have unforeseen consequences LhaL may rlse Lo legal llablllLy
1herefore nlL Leams and Lhelr execuLlves musL be exLremely careful when uLlllzlng soclal medla Lo ensure LhaL Lhey avold any poLenLlal legal llablllLy Converslng and engaglng wlLh fans onllne may garner a loL of poslLlve medla aLLenLlon buL Lhere are serlous legal llablllLy lssues LhaL users need Lo be aware of lf Lhey wanL Lo have a successful and nonllLlglous soclal medla experlence
1o learn more abouL Lhe legal lssues LhaL your may affecL your soclal medla usage you may conLacL me aL hLp//wwwshearlawcom
osLed !anuary 18 2011
CopyrlghL 2011 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved uld a Soclal Medla CcLober Surprlse uerall Lhe uS 2022 World Cup 8ld?1here wlll be a Lremendous amounL of soul searchlng ln Lhe comlng weeks from Lhe uS soccer communlLy regardlng lLs falled 2022 World Cup bld uS bld chalrman Sunll CulaLl dld everyLhlng legally posslble Lo brlng Lhe World Cup compeLlLlon back Lo Lhe unlLed SLaLes CulaLl Lraveled all over Lhe world and enllsLed resldenL CllnLon and Cscar wlnner Morgan lreeman for Lhe flnal presenLaLlon unforLunaLely LhaL was noL enough CaLar was awarded Lhe 2022 World Cup
AfLer lllA announced who would hosL Lhe 2022 World Cup CulaLl sLaLed Can l slL here Loday and say Lhese are Lhe seven Lhlngs LhaL we would do dlfferenL? nol Lhlnk we dld everyLhlng we could resldenL Cbama welghed ln and sLaLed lL was Lhe wrong declslon As a uS soccer fan l am dlsappolnLed abouL Lhe ouLcome Powever l am noL surprlsed
Accordlng Lo LSn Lhe uS bld far exceeded lLs rlvals ln Lhe areas of LlckeLlng medla rlghLs llcenslng hosplLallLy and sponsorshlp Pavlng Lhe besL bld or plLch does noL guaranLee success Lven Lhough Lhere have been accusaLlons LhaL grafL may have occurred durlng Lhe bld process Lhe boLLom llne ls LhaL Lhe uS wlll noL be hosLlng Lhe 2022 World Cup
ln my oplnlon Lhe laLesL WlklLeaks documenL release may have swayed Lhe voLers ln oLher words Soclal Medla may have been Lhe cause of Lhe uS noL belng Lhe hosL of Lhe 2022 World Cup Some of my colleagues may Lhlnk l am off my rocker and LhaL l sound llke a modern day lox Mulder rlghL ouL of Lhe xllles Powever durlng Lhe pasL several days Lhe WlklLeaks uS cable documenL release has domlnaLed lnLernaLlonal news 1hls sLory has been on Lhe cover of every ma[or news publlcaLlon all over Lhe world ?ou had Lo be llvlng ln a cave wlLhouL a modern day elecLronlc devlce noL Lo hear abouL lL
WlklLeaks ls a webslLe LhaL relles on user generaLed conLenL Accordlng Lo lLs webslLe lL ls a nonproflL medla organlzaLlon dedlcaLed Lo brlnglng lmporLanL news and lnformaLlon Lo Lhe publlc Cn november 28 2010 WlklLeaks made avallable on lLs webslLe more Lhan 230000 secreL uS dlplomaLlc cables 1he facL LhaL WlklLeaks was able Lo obLaln Lhese secreL cables ln Lhe flrsL place demonsLraLes LhaL Lhe uS has a serlous problem wlLh daLa securlLy LhaL l am hoplng wlll be resolved ln Lhe near fuLure Powever Lhe conLenL lnslde some of Lhe cables provldes Lhe lmpresslon LhaL members of Lhe uS SLaLe ueparLmenL are acLlvely spylng whlch vlolaLes several lnLernaLlonal LreaLles 1hls allegaLlon along wlLh many oLher embarrasslng revelaLlons such as how uS dlplomaLs vlew some world leaders was noL helpful Lo Lhe uS World Cup bld
lf l was a World Cup voLer from anoLher counLry l may have been very angry aL Lhe uS and may have have Laken my anger ouL agalnsL lL by voLlng for CaLar l may have asked myself lf Lhe World Cup ls held ln Lhe uS wlll my fellow counLrymen and dlplomaLs have Lo worry abouL belng spled on durlng Lhe compeLlLlon?
lL appears LhaL WlklLeaks has been ln possesslon of Lhese documenLs for some Llme 1herefore why were Lhese documenLs released [usL a few days before Lhe World Cup voLe? Was Lhls release an CcLober Surprlse LhaL was done wlLh Lhe preclslon akln Lo a smarL bomb? ls WlklLeaks parL of a modern day SLC18L (Speclal LxecuLlve for CounLer lnLelllgence 1errorlsm 8evenge and LxLorLlon) LhaL wreaked havoc on Lhe world ln Lhe !ames 8ond books and movles? 1he laLesL WlklLeaks documenL release ls exLremely pollLlcally damaglng and lL appears LhaL lL was lnLenLlonally Llmed Lo lnfllcL maxlmum pollLlcal and economlc damage on Lhe unlLed SLaLes Why else were Lhe documenLs released over 1hanksglvlng weekend [usL before Lhe World Cup voLe?
1o learn how Lo creaLe and execuLe a soclal medla crlsls plan you may conLacL me aL hLLp//wwwshearlawcom/
osLed uecember 2 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved 8reLL lavre SexLlng and Soclal Medla Crlsls ManagemenL8reLL lavre Lhe nlL and Lhe MlnnesoLa vlklngs have a soclal medla publlc relaLlons crlsls LhaL needs Lo be resolved lmmedlaLely 1hls maLLer was allegedly caused by 8reLL lavres lnnaproprlaLe use of soclal medla and elecLronlc communlcaLlon devlces
Accordlng Lo ueadspln ln 2008 whlle 8reLL lavre was playlng for Lhe new ?ork !eLs he conLacLed !eLs hosLess !enn SLerger mullLple Llmes ln order Lo spend some personal Llme wlLh her lL appears LhaL Ms SLerger was noL lnLeresLed ln spendlng personal Llme wlLh lavre Cn ueadsplncoms webslLe lL ls also alleged LhaL lavre may have Lrled Lo have lnapproprlaLe conLacL wlLh oLher females who had some Lype of professlonal relaLlonshlp wlLh Lhe !eLs organlzaLlon 1he messages allegedly lefL by lavre on SLergers volce mall appear Lo be very Lroubllng ln addlLlon lL ls alleged LhaL lavre senL pornographlc phoLos of hlmself elecLronlcally Lo SLerger
Cn uecember 2 2009 and on uecember 10 2009 l dlscussed how 1lger Woods should handle hls soclal medla crlsls unforLunaLely Woods dld noL follow my advlce and he losL hls famlly hls repuLaLlon mllllons of dollars ln endorsemenLs and Lhe ablllLy Lo focus on hls professlonal career
As of Lhls wrlLlng 8reLL lavre has noL publlcly addressed ln deLall Lhls maLLer and has reporLedly only apologlzed Lo hls LeammaLes for belng a dlsLracLlon lavre has sald llLLle Lo Lhe medla regardlng Lhe allegaLlons agalnsL hlm Powever lavre has noL sLaLed LhaL he ls lnnocenL of Lhese allegaLlons
lf lavre dlrecLly addresses Lhls maLLer he has Lo be careful abouL whaL he says because Lhere may be legal lssues ln addlLlon Lo Lhe nlL personal conducL pollcy lssues LhaL need Lo be resolved AL flrsL glance lL appears LhaL any posslble legal lssues may only be clvll and noL crlmlnal ln naLure Cne posslble legal lssue may be sexual harassmenL Powever Lhls slLuaLlon ls fluld and may change dependlng on Lhe facLs uncovered
1herefore l advlse lavre Lo do whaL l advlsed Woods Lo do slL down wlLh your legal counsel and Lell Lhem exacLly whaL happened so your legal Leam can drafL and execuLe a sLraLegy LhaL wlll keep your repuLaLlon lnLacL lavres relaLlonshlp wlLh hls famlly fans sponsors (Lx Wrangler) Lhe nlL communlLy eLc depends on lavre worklng closlng wlLh hls legal Leam Lo resolve Lhls maLLer l would haLe Lo see lavre experlence Lhe same Lype of downward splral LhaL has engulfed 1lger Woods
1hls maLLer should be a wake up call Lo everyone Lo waLch whaL you posL on Lhe lnLerneL ln parLlcular you should be careful abouL whaL you wrlLe ln an emall whaL you say ln a volce mall or LexL message and whaL you posL on a soclal medla slLe such as lacebook MySpace and 1wlLLer eLc
1o learn how Lo proLecL your soclal medla proflle you may conLacL me aL wwwshearlawcom
osLed CcLober 13 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved roLecLlng ?our Soclal Medla roflle AgalnsL 1exL SpamCn Aprll 29 2010 l sLaLed why Lhe Soclal Medla rlvacy roLecLlon AcL ls needed l relLeraLed my poslLlon agaln on !uly 23 2010 l dld noL wake up Lhlnklng abouL prlvacy lssues Powever when l logged lnLo my Coogle accounL Lhls mornlng l recelved Lhe message WhaL would happen lf you losL access Lo your Coogle AccounL Lomorrow? 1he screen llsLed my emall address and requesLed my cell phone number ln case l need Lo reseL my password
ln my oplnlon password reseLs vla cell phone SMS ls a ruse Lo obLaln access Lo your cell phone number so Lhe number may be used aL a laLer daLe Lo perform moblle markeLlng Soclal Medla companles are Lrylng Lo collecL as much lnformaLlon abouL Lhelr users as posslble because Lhey are bulldlng a moneLlzable daLa bank As Lhe 8rlLs may say brllllanL
Coogle may argue LhaL a cell phone number ls Lhe easlesL and mosL secure way for a consumer Lo obLaln a password reseL l dlsagree 1he besL way Lo do Lhls ls vla emall and/or a personal securlLy quesLlon Coogle recenLly flred an employee for accesslng Lhe personal accounLs of lLs users !usL Lhlnk of all Lhe posslblllLles when prlvaLe companles (noL Lhe governmenLwhole dlfferenL conversaLlon) have access Lo Lhls Lype of personal lnformaLlon
Soclal Medla companles are Lrylng Lo enLlce Lhelr users Lo Lurn over as much of Lhelr personal lnformaLlon as posslble unforLunaLely Loo many consumers are freely provldlng Soclal Medla companles Lhelr lnformaLlon wlLhouL a second LhoughL lor example Lhere ls no reason for any company Lo ask for or for anyone Lo llsL Lhelr rellglon on Lhelr soclal medla proflle
When l recenLly Lrled asslsLlng a frlend of mlne wlLh obLalnlng a personal u8L for hls lacebook accounL lL requesLed a cell phone number for conflrmaLlon When l obLalned my personal u8L soon afLer consumers were allowed Lo do so l dld noL need Lo provlde a cell phone number Soclal Medla companles wanL your cell phone number so Lhey can moneLlze Lhls lnformaLlon
1he boLLom llne ls LhaL people need Lo be careful abouL provldlng any daLa Lo Lhlrd parLles uo you really wanL Lo be bombarded aL some polnL ln Lhe fuLure wlLh spam LexL messages LhaL you wlll have Lo pay for? 1herefore unless a company needs your cell phone number do noL provlde lL
1o learn how Lo proLecL your Soclal Medla roflle you may conLacL me aL wwwshearlawcom
osLed SepLember 17 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved Soclal lugln ConLracLs and Show Me 1he Moneyln Lhe lasL few monLhs lacebook has been asklng companles Lo lnsLall Lhe lacebook Llke buLLon on corporaLe web slLes and on lndlvldual arLlcles lacebooks Llke buLLon ls a soclal plugln and soclal pluglns are all Lhe craze rlghL now A soclal plugln enables oLher users or your onllne frlends Lo see whaL Lypes of lnformaLlon lnLeresL you lor example Lo uLlllze a lacebook soclal plugln LhaL ls lnsLalled on a webslLe a lacebook user musL be logged lnLo Lhelr lacebook accounL Cnce a lacebook user ls logged lnLo Lhelr accounL Lhey can Llke a parLlcular webslLe or arLlcle on a webslLe LhaL has lnsLalled lacebooks soclal plugln
lf a user responds Lo a soclal plugln lL enables Lhe company who provldes Lhe soclal plugln Lo collecL daLa abouL your lnLeracLlon lor example lf 1he Wall SLreeL !ournal lnsLalls lacebooks Llke 8uLLon on lLs arLlcles lL enables lacebook Lo collecL valuable daLa abouL 1he Wall SLreeL !ournals readers 1he Wall SLreeL !ournal ls able Lo see how many lacebook users llke an arLlcle buL Lhls daLa ls much more valuable Lo lacebook Lhan 1he Wall SLreeL !ournal because lL enables lacebook Lo capLure ln Lhe aggregaLe a Lremendous amounL of daLa abouL lLs users
lacebooks soclal plugln sLraLegy ls brllllanL lacebook ls asklng companles Lo lnsLall Lhelr soclal plugln for free and lL appears companles are bllndly dolng so because lacebook ls becomlng Lhe led lper of Soclal Medla Cnce a company lnsLalls lacebooks Llke 8uLLon lacebook ls Lhen able Lo collecL daLa abouL a companys webslLe users vla Llke 8uLLon usage lacebook moneLlzes Lhe Llke 8uLLon daLa ln whaL may be Lhe holy grall of adverLlslng
Soclal pluglns are parL of lacebooks moneLlzaLlon sLraLegy slnce lacebook ls uLlllzlng Lhe lnformaLlon obLalned from Lhe usage of soclal pluglns Lo sell adverLlslng lf a company lncorporaLes lacebooks soclal plug lns lnLo Lhelr webslLe lacebook should pay a company for uLlllzlng Lhls valuable real esLaLe A soclal plugln conLracL may mlrror ln some respecLs a cell phone Lower leaslng conLracL slnce a webslLe ls a plece of vlrLual real esLaLe LhaL may have as much or more value as some pleces of real properLy 1herefore lf lacebook asks your company Lo lnsLall lLs soclal plugln lacebook needs Lo show your company Lhe money
osLed AugusL 17 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved Marylands Soclal Medla LlecLlon 8egulaLlons Are a Model lor Lhe 8esL of Lhe unlLed SLaLes1hls pasL week Lhe sLaLe of Maryland passed soclal medla elecLlon regulaLlons LhaL requlre candldaLes for sLaLe pollLlcal offlce Lo lnclude an auLhorlLy llne on all of Lhelr campalgn soclal medla accounLs Maryland ls Lechnlcally Lhe second sLaLe ln Lhe counLry Lo offlclally address soclal medla usage ln sLaLe pollLlcal campalgns Powever Maryland ls Lhe flrsL sLaLe Lo proacLlvely creaLe soclal medla regulaLlons before Lhelr elecLlon board was forced Lo do so because of llLlgaLlon
Soclal medla elecLlon regulaLlons are needed so LhaL voLers are able Lo deLermlne wheLher a soclal medla accounL Lhey are vlewlng ls parL of a candldaLes offlclal campalgn Cf Lhe mosL wldely uLlllzed soclal medla plaLforms only 1wlLLer has a process LhaL offlclally verlfles accounLs 1herefore lL ls dlfflculL Lo deLermlne wheLher Lhe page you are vlewlng ls creaLed by or on behalf of a person an enLlLy or an acLlvlLy
under Marylands new regulaLlons soclal medla ls Lo be LreaLed ln Lhe same manner as oLher campalgn maLerlal and communlcaLlon lrom a concepLual sLandpolnL soclal medla ls an onllne exLenslon of a candldaLes Lelevlslon radlo or prlnL adverLlsemenLs uue Lo Lhe drasLlc lncrease of soclal medla usage slnce Lhe lasL elecLlon cycle lL was Llme for pollLlcal soclal medla campalgn uLlllzaLlon Lo be regulaLed lL ls only a maLLer of Llme before Lhe lederal LlecLlon Commlsslon decldes Lo regulaLe soclal medla for federal campalgns
l worked wlLh Marylands SLaLe 8oard of LlecLlons (8oard) Lo drafL Marylands new soclal medla elecLlon regulaLlons ln !une Lhe 8oard voLed 40 Lo pass Lhe regulaLlons and earller Lhls week a commlLLee of sLaLe lawmakers voLed 111 Lo lmplemenL Lhe new regulaLlons for Lhls upcomlng elecLlon cycle 1he regulaLlons recelved blparLlsan pollLlcal supporL and Lhey were also supporLed by Lhe soclal medla buslness communlLy 1he almosL unanlmous supporL from all of Lhese sLakeholders apparenLly means LhaL l was successful aL worklng wlLh Lhe 8oard Lo drafL falr and balanced rules
1he regulaLlons are noL onerous on candldaLes and are lnexpenslve Lo follow Also Lhey do noL have any addlLlonal requlremenLs LhaL go beyond whaL ls requlred for oLher forms of campalgn medla 1he only drawback wlLh Lhe new regulaLlons ls LhaL Lhey do noL Leach candldaLes how Lo uLlllze soclal medla lrom my revlew of some of Marylands ma[or pollLlcal candldaLes soclal medla accounLs lL ls apparenL LhaL pollLlclans ln Maryland need Lhe asslsLance of a soclal medla lawyer Lo Leach Lhem how Lo beLLer deploy Lhelr soclal medla asseLs
osLed !uly 23 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved lnLellecLual roperLy Law ls useless ln Lhe Soclal Medla Age1he ma[or Lools LhaL companles have Lo proLecL Lhelr lnLellecLual properLy rlghLs ln Lhe Soclal Medla Age were creaLed before and durlng Lhe lnLerneL Age of Lhe laLe 1990s under currenL law copyrlghL and Lrademark holders have several dlfferenL remedles avallable Lo go afLer cybersquaLLers and Lhose who uLlllze copyrlghLed maLerlal and Lrademarks wlLhouL permlsslon Some of Lhe Lools avallable lnclude Lhe Lanham AcL and Lhe AnLlCyber SquaLLlng roLecLlon AcL 1he ulglLal Mlllenlum CopyrlghL AcL and lCAnns unlform uomaln ulspuLe 8esoluLlon ollcy
lacebook MySpace and 1wlLLer (scroll down Lo Lhe CopyrlghL ollcy) and ?ou1ube all have pollcles ln place for companles Lo reporL LhefL of Lhelr lnLellecLual properLy Lven Lhough some of Lhese companles (Lx lacebook) appear Lo have a pollcy ln place LhaL addresses Lhe problem when a companys Lrademarks are belng used by a Lhlrd parLy as a screen/user name Lhere appears Lo be no legal Lools avallable LhaL speclflcally applles Lo screen/user names 1herefore lL ls aL Lhe sole dlscreLlon of an onllne servlce provlder Lo deLermlne lf a screen/user name lnfrlnges on a Lrademark
Screen/user name lnLellecLual properLy lnfrlngemenL ls a ma[or problem lor example on lacebook Lhere ls a popular page LhaL aL flrsL glance appears Lo be nlke Shoes upon closer examlnaLlon even Lhough Lhls page has over 22 mllllon llkes lL does noL appear Lo be a valld nlke Shoes lacebook page ln addlLlon lf you Lype ln wwwfacebookcom/nlkeshoes you are dlrecLed Lo an enLlrely dlfferenL lacebook page LhaL appears Lo be anoLher user vlslLlng MySpaces nlke Shoes age demonsLraLes Lhe same problem lf you Lype ln wwwmyspacecom/nlkeshoes you wlll noLlce LhaL you are dlrecLed Lo Lhe page of a nlke shoe collecLor/seller
1hrough a qulck check of Lhe unlLed SLaLes aLenL 1rademark 1LSS search sysLem lL appears LhaL nlke Shoes ls noL Lrademarked Powever nlke was Lrademarked ln 1972 for A1PLL1lC SPCLS Wl1P SlkLS Anu A1PLL1lC unllC8MS lC8 uSL Wl1P SuCP SPCLS and A1PLL1lC SPCLS Wl1PCu1 SlkLS Anu A1PLL1lC unllC8MS lC8 uSL Wl1P SuCP SPCLS 1herefore nlke has a very sLrong clalm LhaL Lhe Lerm nlke Shoes lnfrlnges on lLs Lrademark
1he boLLom llne ls LhaL lnLellecLual properLy law needs Lo caLch up wlLh Lhe Soclal Medla Age and/or soclal medla companles need Lo be wllllng Lo provlde Lhe conLacL lnformaLlon of Lhose who are charged wlLh deLermlnlng lf a screen/user name lnfrlnges on a Lrademark or lf posLed maLerlal vlolaLes a copyrlghL rovldlng forms for lnLellecLual properLy rlghLs holders Lo compleLe when an alleged vlolaLlon occurs ls a sLarL buL does noL adequaLely address Lhe slLuaLlon More accounLablllLy ls needed
osLed !une 16 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved Soclal Medla SporLs MarkeLlng and 8randlng1radlLlonal sporLs markeLlng and brand managemenL ls ln LranslLlon lor years Lhe professlonal sporLs leagues have relled on radlo and prlnL newspapers Lo provlde Lhem free markeLlng 1he leagues provlded [ournallsLs open access Lo Lhelr games and ln reLurn sporLs wrlLers would reporL on Lhe games Lhe players and Lhe Leams Lo Lhelr audlence 1hls baslc model worked for many years When Lelevlslon became popular ln Lhe 1930s Lhe model was Lweaked and Lhe Lelevlslon neLworks sLarLed Lo pay handsomely for sporLs conLenL ln Lhe 1970s 1ed 1urner once agaln Lweaked Lhe model vla cable Lelevlslon
Cver Lhe pasL several years we have waLched Lhe beglnnlng of Lhe end of prlnL medla a changlng radlo landscape and a LransformaLlon from waLchlng Lelevlslon vla cable Lo Lhe lnLerneL 1hls medla LransformaLlon has changed Lhe sporLs markeLlng and brandlng paradlgm Consumers have become exLremely sophlsLlcaLed and are Lunlng ouL LradlLlonal adverLlslng eople do noL wanL Lo be sold Lo 1hey wanL Lo engage ln a conversaLlon wlLh a brand asslon ls Lhe name of Lhe game and Lhe besL medlum Lo harness Lhls passlon ls soclal medla Soclal medla ls noL [usL Lhe lnLerneL Soclal medla ls abouL lnLeracLlng wlLh a brand and feellng connecLed Lo lL
1he Lop consumer culL brand ls Apple 1he unquesLloned Amerlcan sporLs culL brand ls Lhe nlL Lach of Lhese organlzaLlons have spenL years connecLlng wlLh Lhelr followers 1he nlLs culL brand has been forged by Lhe CreaLesL Came Lver layed 1he lce 8owl and players llke Lhe 8alLlmore ColLs !ohnny unlLas and Lhe Cleveland 8rowns !lm 8rown Cames and players come and go Powever Lhe experlences LhaL fans have wlLh Lhese evenLs and Lhe players ls whaL keeps fans exclLed and lnLeresLed ln Lhe nlL
Soclal medla ls all abouL passlon When a lacebook user ls exclLed or upseL he posLs Lo hls lacebook wall ln response Lhe lacebook users frlends may engage ln a conversaLlon abouL Lhe posL An excellenL example of Lhls lnLeracLlon occurred on Lhe lacebook page 8eLLy WhlLe Lo PosL SnL (please?)! Lven Lhough 8eLLy WhlLe has been ln Lhe enLerLalnmenL buslness for more Lhan 60 years she may end up belng besL remembered for how she became Lhe hosL of an eplsode of SaLurday nlghL Llve
Several monLhs ago a 8eLLy WhlLe fan creaLed a lacebook page requesLlng LhaL 8eLLy WhlLe hosL SaLurday nlghL Llve 1he lacebook pages popularlLy grew Lo a polnL where Lorne Mlchaels Lhe creaLor of SaLurday nlghL Llve could noL lgnore lL so he lnvlLed 8eLLy WhlLe Lo hosL Lhe show n8C knew or should have known LhaL Lhe 8eLLy WhlLe eplsode would have a bullL ln audlence LhaL would enable Lhem Lo sell Lhe adverLlslng for Lhe eplsode aL a premlum 8eLLy WhlLe was hllarlous on Lhe show and lL was a raLlngs success
8rands need Lo learn how Lo engage wlLh Lhelr cusLomers lf companles undersLand how Lo properly uLlllze soclal medla Lhey wlll be able Lo beLLer predlcL Lhe success of Lhelr markeLlng campalgns ln addlLlon Lhey wlll be able Lo fully leverage Lhe value of Lhelr brands Lo oLhers who wanL Lo be connecLed Lo Lhem
unforLunaLely Loo many companles Lhlnk Lhe answer Lo engaglng soclal medla users ls Lo focus Lhelr sLraLegy on posLlng on Lhelr lacebook wall or LweeLlng abouL new producL llnes and sales and bulldlng appllcaLlons LhaL capLure a cusLomers prlvaLe lnformaLlon Congress ls ln Lhe process of drafLlng new onllne prlvacy regulaLlons LhaL may llmlL or change how personal lnformaLlon ls collecLed and uLlllzed 1herefore Lhe currenL preferred meLhod of obLalnlng a cusLomer or a poLenLlal cusLomers daLa vla an appllcaLlon when a cusLomer vlslLs a lacebook wall or cllcks on a llnk may soon be obsoleLe
ln Lhe Soclal Medla Age Lhere ls no subsLlLuLe for lnLeracLlve cusLomer engagemenL 8ulldlng a culL followlng ls achlevable lf your company ls ready wllllng and able Lo creaLe and follow a deLalled sLraLegy 1o learn how Lo deslgn and lmplemenL a successful soclal medla sporLs markeLlng and brandlng campalgn LhaL wlll ablde by Lhe soon Lo be enacLed Soclal Medla rlvacy roLecLlon AcL you may conLacL me aL wwwshearlawcom
osLed May 20 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved LnLerLalnmenL Soclal Medla 8randlng ConLracLs8randlng producLs and servlces and how Lhe law proLecLs your brand ls exLremely lmporLanL ln Lhe soclal medla age 8ecordlng arLlsLs wrlLers and fllm makers are uLlllzlng soclal medla Lo creaLe Lhelr brand and Lo lnclude oLher brands ln Lhelr work Lo aLLracL Lhe aLLenLlon of corporaLe sponsors
8ecenLly a new ?ork 1lmes arLlcle dlscussed how some enLerLalnmenL conLracLs lnclude speclflc brandlng clauses and LhaL some LalenL feel pressured Lo lnclude cerLaln brands ln Lhelr work Lo aLLracL sponsors 1elevlslon producL placemenL ls noL new uurlng mosL llve Lelevlslon programs Lhe announcers usually sLaLe LhroughouL Lhe program LhaL Lhe show or evenL ls sponsored by xyz company Cne of Lhe mosL famous movle producL placemenLs was 8eeses leces ln Lhe movle L1 ln 1982 When l waLched Lhe movle as a chlld l had no ldea LhaL Lhls was a producL placemenL Powever as an adulL l would expecL LhaL mosL adulLs who waLch Lhe movle know or should know LhaL lncludlng 8eeses leces promlnenLly ln Lhe movle was a blg adverLlslng coup for Pershey
under Lhe recenLly revlsed l1C Culdes Concernlng Lhe use of LndorsemenLs and 1esLlmonlals ln AdverLlslng maLerlal connecLlons beLween adverLlsers and endorsers musL be dlsclosed Powever l am wonderlng when ls Lhls Lhreshold acLually meL? lor example lf an arLlsL lncludes a brand ln hls work ln Lhe hopes LhaL Lhe brand wlll end up sponsorlng hls work and Lhen Lhe brand evenLually sponsors Lhe arLlsLs work does Lhls connecLlon need Lo be dlsclosed slnce Lhe orlglnal work was noL creaLed wlLh a maLerlal connecLlon beLween Lhe arLlsL and Lhe brand? lf an arLlsL posLs hls orlglnal work on ?ouLube or anoLher soclal medla webslLe before Lhere ls a maLerlal connecLlon buL laLer a corporaLe sponsor ls aLLracLed Lo Lhe pro[ecL does Lhe arLlsL now need Lo dlsclose Lhls sponsorshlp?
1hese are some of Lhe many legal lssues LhaL Lhe soclal medla age has creaLed ConsLanLly changlng Lechnology wlll only make Lhese lssues more dlfflculL Lo analyze
osLed Aprll 6 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved LnLerLalnmenL and SporLs Soclal Medla 360 uealsLnLerLalnmenL 360 deals have slowly become more prevalenL ln Lhe enLerLalnmenL lndusLry durlng Lhe pasL several years A 360 deal ls one where a record label or enLerLalnmenL company slgns LalenL Lo a conLracL LhaL enLlLles Lhe company Lo derlve revenue noL only from LradlLlonal revenue sLreams such as record sales buL also from all oLher moneLlzeable areas 1hese oLher revenue sLreams may lnclude endorsemenLs merchandlse sales publlshlng and songwrlLlng 1he revenue spllLs vary dependlng upon an arLlsLs leverage ln Lhe lndusLry
Mlchael !acksons esLaLe recenLly slgned an agreemenL LhaL appears Lo be whaL l call an LnLerLalnmenL LsLaLe 360 ueal 1he full deLalls of Lhe conLracL have noL been dlsclosed as of Lhls wrlLlng buL lL sounds as Lhough Lhls agreemenL may break new ground ln Lhe manner ln whlch enLerLalnmenL conLracLs sllce and dlce lnLellecLual properLy rlghLs Accordlng Lo Lhe new ?ork 1lmes Lhe agreemenL allows Sony and Lhe esLaLe of Mlchael !ackson Lo collaboraLe on a wlde range of lucraLlve llcenslng arrangemenLs llke Lhe use of !ackson muslc for fllms Lelevlslon and sLage shows and llnes of memorabllla LhaL wlll be llmlLed only by Lhe lmaglnaLlon of Lhe esLaLe and Lhe demand of a hungry worldwlde markeL 1hls groundbreaklng agreemenL appears Lo fully moneLlze Mlchael !acksons esLaLe ln a manner LhaL wlll beneflL Lhe esLaLes helrs unforLunaLely Mlchael !ackson may have been worLh more dead Lhan allve
Cenerally ln Lhe world of uS professlonal sporLs 360 deals do noL exlsL nlL players have an lncenLlve Lo qulckly moneLlze Lhelr soclal medla asseLs because on average Lhelr playlng careers lasL approxlmaLely 34 years ln order Lo properly leverage an aLhleLes soclal medla poLenLlal a player needs Lo be boLh LalenLed on Lhe fleld and have a unlque and engaglng personallLy Chad Cchoclnco has Lhls rare comblnaLlon and Lhls has enabled hls LwlLLer accounL Lo aLLracL sponsors due Lo hls ablllLy Lo acqulre almosL 800000 followers
As an aLLorney who pracLlces enLerLalnmenL sporLs and soclal medla law l am always looklng for creaLlve meLhods Lo lncrease my cllenLs revenue sLreams ln my lebruary 3 2010 posL l dlscussed Soclal Medla LngagemenL roducL lacemenL ConLracLs 1o elaboraLe furLher on Lhls Loplc l wanL Lo dlscuss whaL l call Soclal Medla 360 ueals ln a Soclal Medla 360 ueal a celebrlLy or professlonal aLhleLes soclal medla asseLs are uLlllzed Lo creaLe synergy for boLh Lhe cllenL and Lhe sponsor(s) uue Lo Lhe consLanLly changlng Lechnology of soclal medla an aLLorney musL be well versed ln noL only conLracL law and lnLellecLual properLy buL musL also fully undersLand Lhe Lechnology and capablllLles of Lhe soclal medla plaLforms lnvolved
osLed March 13 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved Soclal Medla LngagemenL roducL lacemenL ConLracLsSoclal medla rlghLs ln professlonal sporLs ls golng Lo soon become one of Lhe blggesL revenue generaLlng sLreams ouLslde of a professlonal players conLracL lL may Lake several years for Lhls predlcLlon Lo pan ouL buL l guaranLee LhaL Lhls wlll occur ln Lhe near fuLure
1here are only a handful of professlonal aLhleLes who are able Lo obLaln ma[or endorsemenL deals 1he LradlLlonal form of endorsemenL deals where an aLhleLe such as 1lger Woods ls seen uLlllzlng or sLandlng nexL Lo a producL ls golng Lo slgnlflcanLly change ln Lhe near fuLure Slnce Lhe 1lger Woods scandal companles are now golng Lo be exLremely careful abouL puLLlng all of Lhelr eggs ln one baskeL no maLLer how successful an aLhleLe ls ln Lhelr chosen professlon ln Lhe Soclal Medla Age an aLhleLes lmage can drasLlcally change wlLh one posLed youLube vldeo Slnce Lhe corporaLe world ls generally rlsk averse many companles wlll soon reallze LhaL a new endorsemenL paradlgm wlll need Lo be creaLed
1radlLlonal prlnL Lelevlslon and radlo adverLlslng ls dylng a slow deaLh lnLerneL banner ads and Lhe pay per cllck model ls also ln LranslLlon 1he wave of Lhe fuLure ls whaL l would llke Lo call LngagemenL roducL lacemenL LngagemenL roducL lacemenL occurs when a pald endorser such as a professlonal aLhleLe ls hlred Lo engage ln a conversaLlon wlLh hls or her lacebook lans 1wlLLer lollowers or oLher soclal medla connecLlons abouL a producL or servlce Chad Cchoclnco a wlde recelver for Lhe ClnclnnaLl 8engals has more Lhan 186000 lacebook lans and almosL 730000 1wlLLer lollowers Clven Chad Cchoclncos popularlLy [usL lmaglne Lhe opporLunlLles avallable
1he companles who hlre pald endorsers and Lhe aLLorneys for pald endorsers musL be fully versed ln Lhe lederal 1rade Commlsslons new guldellnes before negoLlaLlng LngagemenL roducL lacemenL ConLracLs ald endorsers need Lo hlre aLLorneys who undersLand Lhe Lechnology and full power of soclal medla Lo accounL for Lhe permuLaLlons LhaL exlsL ln Lhls Lype of conLracL
ln Lhe Soclal Medla Age aLLorneys need Lo flnd creaLlve ways Lo address all of Lhe buslness and legal lssues LhaL accompany soclal medla usage
osLed lebruary 3 2010
CopyrlghL 2010 by Lhe Law Cfflce of 8radley S Shear LLC All rlghLs reserved
$4.,20/,,3//01,2,943 18 September 2011 The transIormation oI traditional concepts oI media has created a range oI complex new challenges Ior media lawyers. In particular, multiIaceted issues arising Irom social media in the context oI the conventional law oI deIamation include jurisdictional concerns, responsibility Ior publication and the vast potential Ior damage to reputation (in addition to contempt and privacy issues). The need to revisit deIamation laws is increasingly apparent, to ensure both reputation and Ireedom oI expression are adequately protected in the age oI social media. Corrs Chambers Westgarth Partner and Melbourne Press Club committee member Richard Leder provides an overview oI some oI the challenges to existing Australian media law posed by social media. Social media overview
Social media, in general terms, involves communication oI published matter among users oI a particular media service or hub` Although the category oI social media is broad, it is generally associated with social networking sites in their capacity as interactive global media Iorums. Familiar examples include Facebook, Twitter, virtual worlds, and Iile sharing sites, including YouTube and Tumbler. More generally, social media encompasses internet review sites and personal blogs, Iacilitating communication, dialogue and the interactive participation oI members; this hybrid use has created a social media phenomena which permits individuals or organisations to widely publish in an unregulated Iorum.
Social media is clearly distinct Irom industrial media due to, amongst other things, its vast potential Ior publication, useability and anonymity. As such, it presents challenges to longstanding media laws and speciIically, deIamation laws, Iar greater than those presented by traditional media. These arise Irom the Iact that deIamation laws were draIted in an era with no relevance to the particular idiosyncrasies oI social media in a deIamation context. SpeciIically, it is apparent that there is an increasing divergence between content published by social media users, and the boundaries protecting reputation established by Australian uniIorm deIamation laws.
A key point to make at the outset is the global nature oI social media, indeed its geographical creation point and hub, and the consequential inadequacy oI Australian laws. Social media sites are almost exclusively based and programmed in the United States, Ior example, Twitter Inc, the company that operates the service and associated website, is based in San Francisco, CaliIornia, with additional servers and oIIices in San Antonio, Boston and New York. Facebook and YouTube are also both based and programmed in Palo Alto, CaliIornia, reIlecting the geographical location oI social media hubs in some oI the most liberal states in the world, at least in the context oI Ireedom oI expression.
The US provides perhaps the most marked contrast to deIamation laws in comparison to Australia, particularly in the context oI the current legal position oI media deIendants in deIamation actions. In the United States, the concept oI Ireedom oI expression is upheld via judicial interpretation and express constitutional protection oI Iirst amendment jurisprudence.
North American law so values Ireedom oI expression that it is Irequently Iavoured over a plaintiII`s right to protection oI reputation; by contrast, Australian deIamation laws aim to balance` reputation and Iree speech, though the reality is that, given the lack oI constitutional Ireedom oI expression, oIten the balance is weighed in the plaintiII`s Iavour. This position is diIIicult to reconcile with a social media, the new media, that is, Ior the most part, under-regulated, where control, or lack oI it, is at the heart oI concerns over social media and protection oI reputation.
New media, old law
This juxtaposition between new media and old law, and the problematic nature oI reconciling Australian deIamation laws with social media, requires an analysis oI the context in which the Australian uniIorm deIamation laws (UDL) were draIted. The UDL aimed to address the issues inherent in traditional media and notionally are thereIore relevant to traditional media dissemination contexts, Ior example, liability Ior republication, whereby the UDL conIers responsibility Ior republication on every individual who republishes: the journalist who draIts an article, and the liability that may accrue to the media corporation.
Publication oI course may be made jointly by multiple deIendants, including author, editor, printer and distributor; each may be jointly and severally liable.
Liability Ior servants and agents will apply provided the publication was authorised and made in the course oI employment or within scope oI agent`s authority.
Perhaps no concept in deIamation law more starkly demonstrates the disparity between traditional media and social media than that oI publication. The High Court oI Australia stated in 2002 in Gutnick v Dow Jones that the general rule oI internet publication is that deIamation occurs at the place where the material is made available in comprehensive Iorm, where material is downloaded and read via a web browser, where the tort is complete and damage to reputation may occur.
This deIinition is clearly conIined to the era in which it was decided, prior to the new media surge oI the last decade. Despite the increase oI publication potential in a social networking sphere, there is a distinct lack oI recent High Court oI Australia authority or jurisprudence regarding applicability oI Gutnick principles to social media, and the increase in general public publishers` via personal blogs, social networking and review sites.
In a social media context, potential Ior sharing published matter, and Ior publication generally, is vast; Ior example, re-tweeting` pictures, by joining and commenting on walls` oI Facebook groups, by the republication oI statuses or commenting on photographs accessible by the general public. Social networking sites permit users oI groups` to be joined without their consent, exponentially increasing potential Ior republication oI and liability Ior deIamatory material. There is the possible availability oI the UDL deIence oI innocent dissemination, yet to be tested in the context oI the internet.
It is convenient to consider the notorious AFL St Kilda schoolgirl` scandal. The Iacts perhaps by now do not necessitate repeating, but in summary, a minor published and claimed ownership oI nude photographs on Facebook oI two AFL players, on the basis that she had photographed the players, thus asserting ownership over the photos. It was later revealed that she had obtained the pictures without the consent oI the subjects, who threatened actions in deIamation and breach oI privacy.
Numerous websites had already republished the content, on the basis that the photographs were owned by the minor, and had been consented to (providing the obvious contrast to Ettinghausen). In Ettinghausen the Supreme Court oI New South Wales Iound that the publication oI a nude picture oI a rugby league player had the capacity to deIame him, by way oI exposure to ridicule.
In the St Kilda case, it was revealed that photos were not owned by the schoolgirl nor consented to, rendering every individual who had republished the pictures potentially liable Ior deIamation. Further issues oI privacy and contempt also loomed large, particularly due to the suppression orders in place regarding the minor. Although deIamation proceedings were later abandoned by the plaintiIIs, the case exempliIied the juxtaposition oI vulnerability oI both plaintiIIs and potential deIendants to liability,.
Further, the case highlighted the inadequacy oI analogous precedent when dealing with the complexities oI social media. Ettinghausen was decided in 1993, and related to a magazine publication, immediately recalled with Iurther publication prevented. It oIIered a direct contrast to the pictorial matter in the St Kilda case, where it is still possible to google` and locate the oIIending images.
Blurring jurisdictional boundaries
Social media also presents an array oI jurisdictional complexities and has clear potential to damage reputation in a vast geographical scope. The global nature oI social media also highlights issues regarding appropriate law and jurisdiction to sue, and the increasingly apparent Iorum shopping` opportunities Ior plaintiIIs. There is an obvious vulnerability oI private individuals to cyber deIamation and a corresponding diIIiculty oI legal redress. Further, media and private individual deIendants are exposed to the complexities oI deIending actions in Ioreign jurisdictions.
A case in point is Evony v Everiss. The case concerned a USA-based online-gaming company plaintiII, with over 8 million players registered globally. The plaintiII company initiated deIamation proceedings against UK blogger in the Supreme Court oI NSW. The plaintiII claimed that deIendant had, by suggesting via blog publication, deIamed the plaintiII by suggesting that the plaintiII sent advertising spam, associated with Iraudsters and had stolen IP rights Irom other online gaming developers.
Despite the Iact that the plaintiII company was registered in US and that the deIendant was based in the UK, the plaintiII claimed that the proper Iorum was New South Wales, due to numbers oI online` players located in Sydney. Despite opposition Irom the deIendant, the global nature oI the online social media business determined that the plaintiII had an array oI choice regarding where to commence proceedings. The plaintiII company was eventually Iorced to abandon proceedings due to a huge volume oI anonymous comments regarding the case posted on internet Iorums and other social media sites, overshadowing the launch oI the company`s next product and Iurther damaging the company`s reputation. The case exempliIies the need Ior regulation regarding proper Iorums in which plaintiIIs may sue Ior social media deIamation.
Social media and identiIication
Social media has also clearly increased the potential Ior pictorial deIamation, as users may be unaware that an unauthorised photograph published via social media, possibly coupled with comments and published without permission, may be deIamatory.
As previously indicated, social media provides an open Iorum Ior review, blogs, and general public critique. With unregulated Ireedom oI expression comes increased potential Ior anonymous social media users to publish deIamatory matter, making it diIIicult Ior plaintiIIs to identiIy the proper deIendant. Where deIamatory matter has been published, seemingly anonymously` by an unidentiIied original publisher, a logical course oI action is to bring the claim against the relevant ISP, or entity with capacity to exercise editorial control over content. The position is somewhat unclear in Australia, with courts having considered various outdated bulletin board` cases to determine liability. Whilst traditional media allows a plaintiII to sue Ior non-permanent publication, Ior example, radio broadcast, by contrast, matter published on social media is viewable by a Iar greater audience and may remain accessible Ior a signiIicant time beIore plaintiII can take action to remove content. Further, thereaIter deIamatory material remains in cache`, accessible even aIter deleted.
Intersections: privacy and contempt
Arguably, some oI the most signiIicant implications oI social media include the erosion oI privacy, and it is in the context oI privacy that law reIorm may occur beIore too long. At present, there are various codes which attempt to regulate media, such as the Media Entertainment and Arts Alliance (MEAA) Journalist`s Code oI Ethics, Press Council Statement oI Principles, Press Council Privacy Principles (Ior example, when reporting on death), and Broadcasting Codes oI Practice.
Australia is oI course signatory to the International Covenant on Civil and Political Rights, which provides that no person should be subject to arbitrary or unlawIul interIerences with their privacy, Iamily, home or correspondence. Further, some statutory protection is oIIered by the Privacy Act 1988 (Cth), although it is noted that at present media are exempt in circumstances where the organisation is publicly committed to observing a set oI privacy standards (s7B(4)).
Peripheral protection is oIIered by the InIormation Privacy Act 2000 (Vic) and Health Records Act 2001 (Vic). It is clear however that calls will continue Ior privacy laws to be revisited to maintain individual`s right to privacy and to control dissemination oI personal inIormation via social media.
A number oI UK cases have considered privacy hearings and judicial consideration has been directed to reporting restrictions and privacy in the sphere oI social networking sites. In Robinson v Sunday Newspapers, the deIendant newspaper had published photographs oI plaintiII during a rehabilitation program. The plaintiII brought claims including breach oI conIidence, misuse oI private inIormation and harassment. Treacy J granted an injunction and rejected an initial application Ior the hearing to be held in private, stating there was no evidence that a public hearing would increase risk oI mental harm to the plaintiII. The plaintiII appealed, although the Court oI Appeal denied that appeal, stating that whilst the deIendant might honour a reporting restriction, judicial notice had to be given to social networking sites, stating:
We are satisIied that we should take judicial notice oI the Iact that social networking sites, Twitter and the internet generally now provide an alternative means oI publication to traditional newspapers..the internet is diIIicult to control and the source oI publication may be outside the jurisdiction oI the court. there is a real danger that iI these proceedings were open to the public the inIormation disclosed would be disseminated on the internet even iI a reporting restriction was imposed.
Social media and deIamation deIences
The availability oI deIamation deIences may be reduced given the operation oI UDL deIences.. For example, the Iair comment deIence provides a deIence to personal opinion, where that opinion is clearly comment as opposed to statement oI Iact; Iair comment protects matters oI public interest, provided based on Iact, proper material and recognised objectively as comment. Fair comment can be deIeated by malice, evidenced by prooI that the opinion oI the deIendant was distorted, or product oI a judgment warped by malice, or that the author was prompted by some purpose other than the purpose oI communicating to the interested public the author`s genuine opinion.
Although it has not been the subject oI much judicial consideration, iI at all, in Australia, the availability oI the Iair comment deIence may be diIIicult in the context oI social media, due to public lack oI knowledge about what constitutes deIamatory opinion, Ior example, comments on Tripadvisor, hate pages` on Facebook, or disparaging remarks on Twitter.
Innocent dissemination provides a common law and statutory deIence where a deIendant can prove they did not know the published matter was deIamatory, or where the matter was published merely in their capacity or as employee/agent oI subordinate distributor, where they neither knew or ought to have known that matter was deIamatory and the lack oI relevant knowledge was not due to negligence. It may be assumed that the deIence oI innocent dissemination will be more Irequently utilised in social media deIamation actions, and as such, reIorm to provide a social-media speciIic version oI this deIence may be necessary.
It is important to note section 91(1) Broadcasting Services Amendment (online services) Act 1999, which provides any law has no eIIect to the extent to which it subjects ISP to liability where the internet service provider was not aware` oI content. The statute does not impart any requirement oI reasonable care, a deIiciency which should be queried in the age oI social media.
ReIorm and conclusion
In summary, social media has greatly tested the boundaries oI accessibility and scope oI traditional media. In doing so, it has highlighted the challenges Iaced by localised uniIorm deIamation laws in dealing with a globalised media platIorm. The key issues are clearly the inadequacy oI localised Australian uniIorm deIamation laws when dealing with social media, created Ior the most part in the United States, used globally, and with little regulation. A tension arises when attempting to reconcile local deIamation law with a global social media, based in a jurisdiction which values Ireedom oI expression over reputation, a position which can be clearly contrasted with Australia. Further, it is apparent that Australian courts have had to determine social media deIamation and contempt cases on the basis oI outdated case law, which clearly relates to a traditional media context.
It is not the aim oI this paper to provide solutions to these challenges, though a number oI suggestions could be made. Primarily, some reIorm to existing uniIorm deIamation legislation is suggested. Legislative amendment could be made particularly in the key areas oI jurisdiction and publication as discussed, to restrict and deIine jurisdiction and to place more responsibility on servers and social media ISP providers. Further, amendment or addition oI a targeted deIence Ior publication in a social media context may be necessary.
The need Ior an international treaty, akin to the regulation oI intellectual property or copyright, between nations is also a consideration; given the global nature oI social media this kind oI regulation is logical, though clearly involves challenges in implementation, necessitating discussions at an international level.
!udge llnes 8logger $23 Mllllon osLed by cecllyk on uecember 7Lh 2011 aL 1037 pm
So a blogger ln Cregon named CrysLal Cox was flned by a [udge $23 Mllllon dollars because she wroLe posLs on her blog Lrashlng a corporaLlon and Lhe [udge declded LhaL as a blogger she dld noL have Lhe same proLecLlon [ournallsLs have Lherefore whaL she was dolng was defamaLlon
CuCP And l'll be rlghL back l've goL a couple blog enLrles l need Lo pull Pold on
Ckay
WCW 1hls ls blg news yes?
Well probably noL lf you're a blogger LhaL has wrlLLen a posL Lrashlng a company you're probably safe lL's noL llkely LhaL you'll be charged wlLh defamaLlon [usL because you wroLe a ranL on your blog abouL Lhe shlLLy cusLomer servlce you goL from your cell phone company (ahem) 1he blogger ln Lhe case CrysLal Cox clalmed Lo be an lnvesLlgaLlve blogger" and had several slLes up LhaL all Lrashed a slngle company Cbsldlan llnance Croup (one slLe belonglng Lo Ms Cox was called CbsldlanllnanceSuckscom) Whlle aL leasL one blog posL had some facLs LhaL were apparenLly fed Lo her by an lnslde source (accordlng Lo Lhls Mashable posL) generally Lhe posLs seem Lo be somewhaL erraLlc and obsesslve (Lhls ls my compleLely unprofesslonal assessmenL for Lhe record)
1hls posL aL Lhe SeaLLle Weekly 8logs acLually breaks down some of Lhe lssues wlLh Lhe Cregon law as lL sLands lf you're lnLeresLed Medla shleld laws vary sLaLe by sLaLe (apparenLly lf Ms Cox had been ln WashlngLon SLaLe Lhe laws would have proLecLed her) and lL's noL enLlrely unllkely LhaL Ms Cox's case wlll be overLurned on appeal ln facL lf she acLually hlres a lawyer lnsLead of represenLlng herself (as she dld ln Lhls case) she mlghL also sLand a beLLer chance of success
uoes Lhls case lmpacL Lhe average blogger parLlcularly bloggers LhaL cover corporaLe shenanlgans? lL's a compllcaLed quesLlon and lL's hard Lo say lf Lhls case wlll sLand 8uL lL's probably safe aL Lhls polnL Lo assume LhaL bloggers don'L necessarlly have free relgn Lo creaLe webslLes LhaL focus speclflcally on Lrashlng one parLlcular person organlzaLlon or corporaLlon LasLly no maLLer whaL you wrlLe as long as lL's clear LhaL lL's sLrlcLly your ClnlCn and noL cold hard facLs Lhen you are safe AL leasL for now ln Lhls counLry we are all sLlll free Lo sLaLe our oplnlons no maLLer how lnsane and unaLLracLlve Lhey are
So resL easy for now bloggers 8uL keep your eye on cases llke Lhese
l read Lhe Mashable posL abouL Lhls case and Lhey seemed Loo focused on Lhe are bloggers [ournallsLs?" angle l'm a blogger happy ro say l'm noL a [ournallsL 8uL l do conslder myself a member of Lhe medla [usL noL LradlLlonal medla
Powever
WhaL Lhls woman wroLe was noL lnvesLlgaLlve [ournallsm lL was defamaLlon lf she goL her facLs from her lnslde source" and posLed a facLual accounL of whaL Lhls company/CLC had done wrong Lhls would be a dlfferenL sLory lnsLead she wenL and called Lhe CLC a llar and a Lhlef and all sorLs of oLher sub[ecLlve crap and Lhen Lrled Lo hlde behlnd Lhe [ournallsLlc medla shleld
lL doesn'L work LhaL way lf you wanL Lo ouL" someone who ls dolng someLhlng lllegal or lmmoral you sLlck Lo Lhe facLs ?ou don'L casL [udgmenL or oLherwlse edlLorlallze on someLhlng llke Lhls lacLs are lndlspuLable because lf Lhey are accuraLe and Lhe accused Lrles Lo come afLer you for llbel lnformaLlon can be subpoenaed Lo prove you aren'L maklng sLuff up SLarL name calllng and casLlng asperslons Lhough and you're up a creek for defamaLlon
1 She was noL llnLu for blogglng She losL Lhe case and Lhe damages were awarded Lo Lhe plalnLlff 2 She was noL sued for blogglng She was sued for posLlng defamaLory accusaLlons aL a company wlLhouL belng facLual or clLlng unblased sources Lo supporL her ClnlCnS 3 She dld noL lose her case because CMC Lhe world haLes bloggers!!! She losL because she can noL prove ln courL legally LhaL she CuALlllLS for Lhe proLecLlons afforded by Lhe Medla Shleld Law 4 !udge Pernadez declded LhaL Lhe blogger dld noL quallfy as a [ournallsL based ln parL on Lhe followlng 8uL Pernandez once agaln ruled LhaL Cox was noL a [ournallsL Pe noLed Lhe lack of (1) any educaLlon ln [ournallsm (2) any credenLlals or proof of any afflllaLlon wlLh any recognlzed news enLlLy (3) proof of adherence Lo [ournallsLlc sLandards such as edlLlng facLchecklng or dlsclosures of confllcLs of lnLeresL (4) keeplng noLes of conversaLlons and lnLervlews conducLed (3) muLual undersLandlng or agreemenL of confldenLlallLy beLween Lhe defendanL and hls/her sources (6) creaLlon of an lndependenL producL raLher Lhan assembllng wrlLlngs and posLlngs of oLhers or (7) conLacLlng 'Lhe oLher slde' Lo geL boLh sldes of a sLory" hLLp//arsLechnlcacom/Lechpollcy/news/2011/12/[udgebloggernoLellglblefororegonmedlashleldlawars 3 Ms Cox ls clalmlng LhaL her blogs fall under Lhe [ournallsLlc proLecLlons agalnsL defamaLlon because she PAS facLual evldence Lo back up her clalms vla secreL sources" who do noL wlsh Lo be revealed llne Can'L have lL boLh ways Lho lf your allegaLlons can be proven by lnslde sources you need Lo be able Lo Cl1L Lhose lnslde sources and Lhelr facLs CLherwlse? ?ou can'L publlsh sald allegaLlons 6 1PlS aln'L helplng prove ouL any l'm a !Cu8nALlS1 defence 1he clalm LhaL Cox lsn'L a [ournallsL ls made plauslble by an emall uncovered by kashmlr Plll aL lorbes (ulsclosure l'm also a blogger aL lorbes) adrlck supplled Plll wlLh a copy of an emall Cox had senL Lo Cbsldlan llnance a few days afLer Lhe defamaLlon lawsulL was flled lL offered Cbsldlan 8 Servlces and Search Lnglne ManagemenL Servlces sLarLlng aL $2300 a monLh" Lo proLecL onllne repuLaLlons" Whlle she doesn'L say so expllclLly Lhe lmpllcaLlon seems Lo be LhaL lf Cbsldlan forks over some cash Cox wlll make slLes llke obsldlanflnancesuckscom" go away " (same source as above quoLe) 7 Cf course she losL Lhe case she's acLlng as her own lawyerwhlchcome onserlously ? ?ou have no credenLlals as a lawyer and are Lrylng Lo prove LhaL even Lho you have no legally accepLable credenLlals as a [ournallsL you are enLlLled Lo Lhe professlons proLecLlons ?
unlversal McCann has released a new reporL on Lhe lmpacL of soclal medla (such as blogs soclal neLworks onllne vldeo) on Lhe medla landscape lL surveyed 17000 lnLerneL users worldwlde ln March 2008 1he reporL found LhaL soclal medla ln parLlcular blogs are becomlng a more lmporLanL parL of global medla consumpLlon for lnLerneL users Lhan some LradlLlonal medla channels 1he reporL also found LhaL soclal medla ls a global phenomenon (29 counLrles were surveyed) alLhough Lhere are culLural dlfferences ln how people use lL
1he reporL sLaLes LhaL vldeo cllps blogs podcasLs soclal neLworks and 8SS are all essenLlal componenLs of Lhe onllne medla dleL Pere are some of Lhe key flndlngs
83 waLch vldeo cllps up from 62 ln Lhe lasL sLudy ln !une 2007 78 read blogs up from 66 37 of lnLerneL users are now members of a soclal neLwork 8SS consumpLlon ls growlng rapldly up from 13 Lo 39 odcasLs are now malnsLream dlglLal conLenL llsLened Lo by 48
Soclal neLworks have been a key drlver for Lhe growLh of soclal medla
22 of soclal neLwork users have lnsLalled a wldgeL or appllcaLlons 33 have shared phoLos 22 have shared Lhelr vldeos 31 have sLarLed a blog 1he world's blggesL soclal neLwork ls MySpace wlLh 32 weekly reach followed by lacebook on 23
1he reporL also sLaLes LhaL soclal medla ls a global phenomenon
1op markeLs for blogglng Chlna 70 of lnLerneL users wrlLe a blog hlllpplnes 66 and Mexlco 60 1op markeLs for soclal neLworklng hlllpplnes 83 Pungary 76 and oland 76 Chlna ls Lhe worlds largesL blogglng markeL wlLh 42m bloggers versus 26m ln Lhe uS
1hose lasL sLaLs wlll be an eye opener for many because Lhe uS web Lech markeL geLs mosL of Lhe aLLenLlon of Lhe blogosphere and malnsLream medla 8uL wlLh Chlna havlng 42m bloggers compared Lo Lhe uSs 26m Lhere ls large scope for soclal medla Lo flourlsh Lhere even desplLe Chlnas pollLlcal lssues wlLh soclal medla
David Freemantle - What Customers Like About You - Adding Emotional Value For Service Excellence and Competitive Advantage-Nicholas Brealey Publishing (1999)