RENU ARORA

Synopsis

91-9999035730, 9811226367 renuarora9@yahoo.in

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Highly motivated, competent with 6 years plus experience in Service industry, HR Recruitments, Organizing events, Training & Development and Banking. Experienced in Campus Recruitments, Sourcing resumes from various portals. Training the team as & when needed as per the business requirement. Wealth of experience in operations, process improvement, client servicing, analytics, quality management, process documentation, change management and people management in the service industry. Proven my abilities. Thrive in challenges; enjoy learning and delivering business results from beginning to end.

Work Experience ACS, A Xerox company Designation: HR Recruiter Key Responsibilities April 2011- Till Date

Managing complete recruitment life cycle ( Understanding job description, screening resumes, submitting , interviews, follow ups, selection & confirmation , Documentations and start ups). Responsible for full life cycle recruitment end to end , for Services group at Xerox . Handling the entire recruiting for Various Group and every sectors all across India. Creation of diverse sourcing base for open headcounts, mapping of organizations for hiring. Managing recruiting events across different locations. Employee Referrals management. Pipeline Management .Understanding the business requirements, positions and aligning them with business for timely delivery . Timely feedbacks to Hiring managers and coordination with 20 managers all across India for fast closures of open positions/headcounts .Organize various events in order to increase employee motivation & dedication towards the organization. Technical Screening and Social networking Sites Other sourcing Channels Candidate follow ups. Managing various Trackers needed for making reports. June 2010- March 2011

Infinite Infosoft Services Designation: Sr. HR Recruiter for US-IBM Key Responsibilities

Managing complete recruitment life cycle ( Understanding job description, screening resumes, submitting , interviews, follow ups, selection & confirmation , Documentations and start ups). Supporting for Procurement & Staffing Team. Dealing with various lines of business of IBM Requirements GBS, ITD & software group. Posting Jobs on different portals like monster, career builder, dice etc.. Organize various events in order to increase employee motivation & dedication towards the organization. Provided Training to new hires. Technical Screening and Social networking Sites Other sourcing Channels Scheduling Coordination a with tech panels and Event management Candidate follow ups. Process Implementation

Managing Daily Monthly, Half yearly and quarterly Trackers Managing client trackers Tracking all requirement presentation

Role Expectations Make sure that best suitable candidate is hired for respective position. Taking care of payroll processing. Making sure that no requirements are missed out. Meeting TATs and SLAs. Maintaining internal reporting systems for monitoring quality & KPI (Key Performance Indicators). Domain Knowledge. Following up with concern managers about consultant. March 2009 June 2010

Hewitt Associates
Designation :Team Member(Associate) Key Responsibilities

HR Employee Engagement: - Driven several initiatives (Employee survey, Festival celebrations, organizing off sites, bi-weekly fun activities etc.) to drive employee engagement & retention.

While Recruiting , we make sure that best suitable candidate is hired for respective position
Check various parameters which are required to be fulfilled for applying loan. Meet the established targets of performance with accuracy. Interaction with the clients for the better solutions of queries with good understanding & improved procedures of processing. Technical Screening and Social networking Sites Other sourcing Channels Responsible for the client satisfaction by doing analytical judgment.

Role Expectations Accuracy 99% with no External Errors. Meeting TATs and SLAs. Formulating & implementing internal reporting systems for monitoring quality & KPI (Key Performance Indicators). Domain Knowledge.

Achievement

Got Appreciation for conducting events, meeting expectation in various prospects & creating innovative work environment. Also won some prizes & Certificates on the basis of various Parameters. Also got many Appreciations from my respective managers. Completed various additional trainings to be competent in various aspects.

Additional Responsibilities

Co-ordination with the New Hires & by providing Training for their work in order to meet the required team target. Given various ideas for process improvement & for creating a healthy & joyful environment at work. Analyzing historic and current data for forecasting and flagging exceptions. To manage the updating of process documentation and training material for agreed changes. May 2008 March 2009

IBM Daksh Designation Executive Operations

Crew was a US based Business Process Outsourcing and Banking process, associated with the risk of loss by judging the paying capacity of the participant. Achievement

Got best trainee of the batch prize at the time of completion of my training for the process. Won Miss Citi 2nd Runner prize. Also won some prizes in various competitions that are held within the organization. Also got many appreciations from my respective managers for giving ideas for process improvements.

Contribution

Developed various matrix reports for Productivity & Quality Improvement plans. Building strong quality processes and quality database management using skilled resources. Client interaction for smoothness of process. April 2004 Sept 2007

Nice Insurance Company Designation HR Admin Recruitment: Contribution

Procuring suitable profiles through intense research of internal database, job portals, employee referrals, Consultants, advertisements, headhunting, etc. Conducting HR interviews to ascertain the competencies, skills and aspirations (based on work, position, salary, relocation aspects etc). Scheduling technical / final interviews with technical experts/ managers and follow up on the feedbacks. Posting Jobs & searching Resumes on different portals like monster, career builder, dice etc.. Negotiating compensation package for all positions with highest satisfaction levels. Communicating with applicants and preparing offer letters. Managing exit interviews and full & final formalities of the separated employees.

Developed various strategies for Quality Services to the insurer by maintaining schedule data base for every concern. Responsible for timely delivery of all management reporting Building strong quality process & techniques using skilled resources

Educational Qualifications Completed PGDM from ALLAHBAD University 2010(NIMS Institute). MBA in HR from ICFAI University. Bachelor of Commerce from Delhi University 2006. Matriculation from CBSE in 2001 Senior Secondary from CBSE in 2003 Interest / Extra Curricular Activities Took part in Basket Ball Zonal competition at Zonal Level & won 1st Prize. Active participant in co-curricular activities .Involve myself in all the activities at the account & organization level within my level of scope. Personal Information Date of Birth Marital Status Languages Known : 19th Feb 1986 : Single : English and Hindi

Interest & Hobbies

: Meeting new peoples, organizing events etc.

Date: Place:

{RENU ARORA}