Report of the Commissioners for the Isle of Anglesey County Council to the Minister for Local Government and

Communities Appendix 3

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Standards of Conduct and behaviour of Members and Officers
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Compliance with Protocol for Self Regulation adopted by the County Council 4.3.10

April 2011 March 2012

100% of Panels established by Standards Committee under Protocol for Self Regulation following request by Group Leader

Risk 1. Escalation of disputes 2. Misconduct in meetings 3. Misuse of media 4. Tit for tat complaints to PSOW Mitigation 1. Extraordinary meetings to expedite 2. Member on Member complaints procedure to be published by PSOW May 2012 Risk Reputational damage Mitigation 1. Ongoing training and development 2. Protocols for Resolution 3. Group Leaders Meetings with Chief Executive Risk Resistance to change and professionalisation of Members. Mitigation 1. Intervention by Group Leaders/Chair 2. Member Development Working Group Risk Some resistance to change and professionalisation of Members. Mitigation 1. Intervention by Group Leaders/Chair 2. Member Development Working Group

LB LB LB

Quarterly reports to Standards Committee

April 2011 March 2012

Reduction in number of conduct complaints received by Ombudsman in comparison with same quarter 2010/11.

Signed job descriptions and person specifications received by Monitoring Officer

April 2011 March 2012

100% of up to date job descriptions and person specifications valid in each quarter

Completed enhanced CRB forms received by HR

Apr 2011 March 2012

100% of Members submitted full data required for enhanced CRB checks

LB

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Standards of Conduct and behaviour of Members and Officers
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

PDR interviews taken place and pro formas received by HR

April 2011 March 2012

20 PDRs completed, in accordance with pilot, by December 2011

Review and agreement on Member / Officer Relations Protocol

April 2011 March 2012

Review to be undertaken 14 December 2011 revised Protocol to be adopted by full Council no later than May 2012

th

Risk 1. Resistance to change and professionalisation of Members 2. Criticism by Regulators Mitigation 1. Templates circulated 2. Briefing sessions arranged 3. Officer support Risk Missed opportunity to reinforce key recovery issue before May 2012 Mitigation 1. Local resolution re Members/Officers 2. Training

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Develop effective partnerships between Council and the public and private sectors at a local, regional and national level
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

LB LB

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Develop effective partnerships between Council and the public and private sectors at a local, regional and national level
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Success against the 7 core aims of the Partnerships Plan Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Implementation of the Children & Young Peoples Partnership Plan

April 2011 / March 2012

Risk Performance Monitoring capacity issues Mitigation Ongoing Partnership Board discussion to mitigate capacity issues Risk Service User operational risk + Reputational Mitigation establishment of Childrens Services Improvement Board (inclusive of Independent External Support Team) to oversee progress. Risk loss of resource highlights capacity risks to drive strategy forward Mitigation Capacity identification with partner organisations

TBC

IR

TBC

Implementation of the Childrens Services Improvement Plan as a result of the CCSIW review

Aug 2011 / March 2012

Success against the 4 themes identified within the Plan

AH

Implementation of the Health Social Care and Wellbeing Strategy

Apr 2011 / March 2012

Progress achieved against the 3 priority areas identified in the Strategy Promoting Healthy Lifestyles Chronic Conditions Management Promoting independence (vulnerable service user groups) Decrease in offences against local priority areas and key monitored areas

GL

Implementation of community safety service

Apr 2011 / March 2012

Risk Local risks identified and acknowledged in JAG report Mitigation Local action plans being developed and implemented by Local Neighbourhood Policing Teams

TJ

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Develop effective partnerships between Council and the public and private sectors at a local, regional and national level
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Success against the identified themes outlined in the work programme Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Implementation of Angleseys Destination Management Plan (Tourism)

Sept 2011 / March 2012

Risk non-appointment of tourism based consultant to assist the development of a partnership plan Mitigation Tendering of service / interviews and appointment to be undertaken during Q3

DW

Successful implementation of the Outcome Agreement work areas

April 2011 / March 2012

100% grant allocated for 2011/12

Risk lack of quarterly targets identified which impacts of robustness of delivery performance Mitigation quarterly target setting being developed amongst stakeholders Risk - No data submitted to date Mitigation reporting structure formalised and adopted for Q3

SLG

Energy Island programme

April 2011 / March 2012 April 2011 March 2012 April 2011 April 2012 Delivery of programme as per project plan

SWD

Review 4 collaboration programme areas

Risk issues identified in certain collaborative areas Mitigation Escalation of local issues to North Wales CEO programme board Risk Collective agreement on proposed subregional model Mitigation Structured engagement process with stakeholders in development of revised model

AWO / TGJ / RPJ HJ

Review of Local Services Board and other key Partnerships

Streamlined operational model developed for key partnerships and agreed on a sub-regional level

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Develop strategic priorities with more outcome focused measurement
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Engagement with stakeholders to identify outcome based priorities to shape 2012/15 Corporate Plan

July 2011 March 2012

Engagement successfully completed with following stakeholders Citizens Communities Business partners Children & Young People Health and Well-being Partnership Citizens Advice Bureau rd 3 Sector Outcome based Corporate Business Plan 2012/15 with clearly identified performance indicators and measures

Risk lack of engagement due to apathy / bad weather Mitigation various ways of engagement proposed inclusive of a planned PR campaign to generate and enthuse peoples views. Risk lack of buy in amongst Senior Management Team Mitigation comprehensive engagement process to secure buy-in and ownership.

GM

Engage with stakeholders to identify outcome based priorities to shape 2012/15 Community Strategy

Sept 2011 Dec 2011

Preparation of Single Integrated Strategic Plan

Jan 2012 March 2013

Engagement successfully completed with following stakeholders Citizens Communities Business partners Children & Young People Health and Well-being Partnership Citizens Advice Bureau rd 3 Sector Single integrated strategic plan for Isle of Anglesey

Risk partnership rationalisation with Gwynedd leading to structural uncertainty. Mitigation T&F group to be appointed during Q3 to identify and establish a local work programme.

CWO HJ / CWO

Risk delay in receipt of Welsh Government guidelines Mitigation review of other LA areas where process has been completed

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Effectiveness of Scrutiny
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both 90% of Scrutiny recommendations /reports approved by the *decisionmakers. (*DM = Dir,HoS,PH &/or full Executive) Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Scrutiny making an impact on Service Delivery

April 2011 March 2012

Risk - % figures rather than actual nos could skew results. Mitigation - corporately agreed template to forward Scrutinys recommendations to the Executive in an efficient, timely manner. Risk - not holding the Executive/C to account. Risk - lack of alignment of Committees with Executive meetings Mitigation - Investigatory Scrutiny can act as a critical friend (best practice recommends smaller groups of Scrutiny Members for this) Mitigation Planning of pre-scrutiny function in accordance with Corporate calendar.

BS

Reduction in number of Call-ins due to increased activity of the pre-scrutiny function

April 2011 March 2012

0% of call-ins initiated (Pre scrutiny better measured by more Scrutiny pre-policy development work, Scrutiny monitoring prior performance data before the Exc)

BS

Reflecting the Public voice re concerns for Scrutiny by monitoring the number of citizens or reps from community groups who participate in the Scrutiny process e.g. attending meetings / responding to questionnaires a.s.o

April 2011 March 2012

Baseline to be identified

Risk - No baseline confirmed as 1 year for collection of this PI data. Mitigation quarterly performance targets to be collected and aggregated to demonstrate st 1 year results

st

BS

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Effectiveness of Scrutiny
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both No. of items from Improvement Plan referred to Scrutiny committees 5 min p.a. Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Ensuring that Scrutiny accomplishes its function of being a critical friend of the Executive.

April 2011 March 2012

Risk Pre-scrutiny function identified in 3 above reflects away from need to act as a critical friend. Mitigation - Greater number of investigatory scrutiny from Improvement Plan

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : The organisation, coherence and effectiveness of the Councils senior management team
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

BS

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Review role, purpose and function of SLG / MT

Sept 2011 March 2012

Structure, purpose and role clearly defined and communicated

Risk Uncertainty re: role of SLG resulting in non fulfilment of corporate objectives such as the fulfilment of the APP programme. Mitigation Structured process of identifying structure, role and purpose being led by the Chief Executive.

SLG

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : The organisation, coherence and effectiveness of the Councils senior management team
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Identification of Internal Corporate Governance Improvement Objectives for 2012/13

Nov 2011 Dec 2012

Inward looking Corporate priorities which compliment the outcome focused priorities being developed Measureable targets identified to succeed

Risk - Insufficient information / intelligence gathered to support decision making process. Mitigation Consideration of External reviews and sub-standard performance data. Risk - Insufficient information / intelligence provided as result of engagement process. Mitigation - Engagement process priorities + external review priorities + demographic intelligence + external budgetary guidance + WG priorities used to allocate resource

SLG

Propose allocation of resources to priorities in budget setting

Oct 2011 March 2012

Executive / Full Council agreement with 2012 /13 budget proposal aligned with and integrated with Corporate Business Plan 2012/15

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : The effectiveness of the Councils Standards Committee
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

SLG

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : The effectiveness of the Councils Standards Committee
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both 100% preliminary hearings within timescale Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

To conduct a preliminary hearing within 6 weeks following referral from the PSOW or following decision of Indemnities Sub Committee To conduct hearings into applications for dispensations within one month of receipt

April 2011 March 2012

April 2011 March 2012

100 % of applications decided within timescale

To review the two Registers of Members Interests followed by advice and guidance, if appropriate

April 2011 March 2012

Reviews of each to be undertaken annually

To supervise the Register of Gifts and Hospitality followed by advice and guidance, if appropriate

April 2011 March 2012

Reviews to be undertaken annually

To review the Councils Protocol for Member / Officer Relations

April 2011 March 2012

New Protocol to be recommended to full Council/Welsh Government by end Q4.

Risk - Lack of timely response to PSOW reports will cause reputational damage and governance issues Mitigation - 1. Adopted procedure for Sub Committee 2. To adopt new procedure for hearings Risks - Members/public wrongly disenfranchised Mitigation -1. Preliminary advice and drafting by Monitoring Officer 2. Extraordinary meetings 3. Panels established Risk - 1. Lack of assurance role for public 2. Complacency by Members 3. Significant burden to Standards Committee Mitigation - 1. Publish results 2. Issue advisories 3. Divide the work among co-opted Members Risk - 1. Lack of assurance role for public 2. Complacency by Members 3. Significant burden to Standards Committee Mitigation - 1. Publish results 2. Issue advisories 3. Divide the work among co-opted Members Risk - Missed opportunity to reinforce key recovery issue before May 2012 Mitigation - 1. Local resolution re Members/Officers 2. Training

LB LB LB LB LB

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : The effectiveness of the Councils Standards Committee
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both 100% of policies reviewed within timetable agreed with relevant Head of Service/requesting officer Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Establish meetings of the Standards Committee to review policies relevant to its remit

April 2011 March 2012

Risk - 1. Loss of independent view 2. Role to protect interests of minority opposition group/s Mitigation - 1. Extraordinary meetings 2. Specialists present to advise Risk - Stagnation/development opportunities lost Mitigation 1. Personal Development Reviews 2. Alternative methods to training 3. Private face to face meetings of Panel of Standards Committee to resolve any issues.

LB

To review Members Training Plan and, attendance at training etc

April 2011 March 2012

Review completed and Standards Committee issues advisories to 100% of any Members not demonstrating adequate commitment to development

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Fully engage with and reflect the views and priorities of the citizens of Anglesey
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

LB

Qtr 1

Qtr 2

Qtr 3

Qtr 4

1. Develop and implement the Democratic Renewal Strategy

Done

i) An adopted Strategy and Year 1 Action Plan ii) Delivery of the Year 1 Action Plan with a Risk - changes to election timetable Mitigation - preparation to continue activity

By Apr 12

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Fully engage with and reflect the views and priorities of the citizens of Anglesey
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

focus on raising the profile of local elections in 2012 to: - increase voter turnout - increase diversity within candidates - increase diversity within elected members By Apr 12 iii) An agreed Year 2 Action Plan 2. Develop and implement the Community Engagement Strategy Done i) An adopted Strategy and Year 1 Action Plan ii) Delivery of the Year 1 Action Plan, including: - area-based engagement structures initiated - attendance and views gained at Anglesey-wide road-shows (Quantitative + Qualitative) - conduct a Residents Survey to gain views and opinions about IoACC services - strengthened relationship with Town and Community Councils through development of Charter Agreement

to final election date if necessary Risk low level of support from political parties to support potential new candidates Mitigation parties have entered into a commitment to prioritise this

By Apr 12 Done Done

Risk we dont achieve good level interest and buy-in from public to ascertain their views Mitigation high quality, targeted communications and continue to refine the area approach in response to learning about what works Risk T&C Councils dont buy-in to Charter development Mitigation good communication

By end Feb 12 By Mar 12

By Apr 12

iii) An agreed Year 2 Action Plan to drive a step change in community engagement across all IoACC portfolio areas and communities

Risk lack of dedicated resources to deliver due to budgetary constraints Mitigation- dedicated budget, plus working with Gwynedd CC to explore joint working and sharing resources e.g. joint

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Fully engage with and reflect the views and priorities of the citizens of Anglesey
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

consultations

3. Develop and implement the Communication Strategy

Done

i) An adopted Strategy and Year 1 Action Plan ii) Delivery of Year 1 Action Plan, including: - use of different media channels to inform and engage citizens - increasing Website traffic to www.anglesey.gov.uk iii) An agreed Year 2 Action Plan to drive a step change in communication activities across all IoACC portfolio areas and communities. An adopted and published Plan. Risk activities rely on ICT Mitigation good communication with ICT Strategy delivery team Risk resources to deliver Mitigation we have a strengthened team but available budget is too tight

By Apr 12

By Apr 12

4. Develop and publish the Strategic Equality Plan

02 Apr 12

Risk fall to meet the necessary publication date Mitigation regular review and project management

5. Review the implications for IoACC of the Local Government (Wales) Measure 2011, and agree an Action Plan to implement. (taking into account the specific actions under Development Priority Effectiveness of Scrutiny)

End Dec 11 By Apr 12

i) A review and recommendations paper

ii) An agreed Year 1 Action Plan

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Fully engage with and reflect the views and priorities of the citizens of Anglesey
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

6. Six-monthly review with HR to consider any Member/Staff Development required as result of activities 1-5 above.

From end Dec 11

A six-monthly review

Risk development needs are identified but resources not available, or lack of take-up from candidates. Mitigation dedicated resources, good communication around benefits of development

Strategic Priority: (What) Commissioners Corporate Governance Priorities - Organisation, coherence and effectiveness Development Priority (We will) : Improve the capacity, quality and management of corporate support services
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Produce action plan to drive prioritized improvement of Finance function

Oct 2011 March 2012 Oct 2011 March 2012

Regular financial reporting to fit as part of the performance management framework

Risk Capacity to deliver Mitigation Building capacity in finance Risk Difficulties in recruiting Mitigation Retain good quality staff currently in post and use flexible methods to build.

GL GL

Build capacity of finance function

Strategic Priority: (What) Commissioners Corporate Governance Priorities - Organisation, coherence and effectiveness Development Priority (We will) : Improve the capacity, quality and management of corporate support services
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Oct 2011 March 2012 Oct 2011 March 2012 Oct 2011 March 2012

Implement new financial systems

Risk Current support provision will expire 2013 Mitigation Proceed to new system

GL GL GL GL GL GL

Implement new fixed asset accounting system

Risk Lose expertise Mitigation Increase capacitry short term to develop system

Assist in challenging VFM improvements throughout the organisation (reflected in SDPs)

Risk Authority does not deliver VFM service Mitigation More work to be undertaken with Service accountants

Oct 2011 March 2012

Agree appropriateness & timeliness of financial information given to Service Managers

Risk Capacity of finance function Mitigation Build on already good relationships to develop service arrangements Risk not used corporately or for decision making Mitigation SLG ownership

July 2011 March 2012 Oct 2011 March 2012

Embed risk management into decision making practices to improve deliverability

Review FPRs to ensure fit for purpose to deliver modern performance management framework

Risk Capacity of finance Mitigation Additional resources short term to deliver

Strategic Priority: (What) Commissioners Corporate Governance Priorities - Organisation, coherence and effectiveness Development Priority (We will) : Improve the capacity, quality and management of corporate support services
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Oct 2011 March 2012 Oct 2011 March 2012 Oct 2011 March 2012 Nov 2011 March 2012

Closure of accounts in line with statutory obligations

Risk Capacity and no plan / timetable for achieving action Mitigation see below

GL GL

Review process for closing accounts and implement robust sustainable solution

Risk Expertise not built in Mitigation Plan to build sustainable solution using Interim and Peer support

Prioritise recommendations of ICT Peer Review and produce action plan to drive prioritized improvements smartly

Revise ICT strategy to align itself with the direction and values of the organisation (mindful of the shared services agenda)

The strategy is aligned with Corporate direction and will be updated on a regular basis. Risk Capacity Mitigation Resource Planning. Discussions with Finance officers ongoing. Financial commitment identified. Section 151 Officer to chair next meeting of ICTSG to establish way forward.

GL GL GL

Rebuild ICT budget from a zero base identifying all current spend and replacement / upgrade plans and using this as a base for projecting a 3 year ICT budget. Review and revisit membership of the ICT Strategy Group.

Dec 2011 Jan 2012

Strategic Priority: (What) Commissioners Corporate Governance Priorities - Organisation, coherence and effectiveness Development Priority (We will) : Improve the capacity, quality and management of corporate support services
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Implement essential elements of the HR strategic work programme

Aug 2011 Dec 2012 Aug 2011 March 2012 April 2011 March 2012

Buy in and production of an Anglesey County Council People Strategy which will outline the Councils plan to manage its staff into the future 100% of staff throughout the organisation to have undertaken a PDR by Dec 2011

Risk Capacity / Non Buy-in standards Not supported at LJCC

CE

Development and implementation a new Corporate Personal Development Review process

Risk Capacity & Buy in by managers Mitigation Operational directive and integration within PMF

CE

Reduce sickness absence by working collaboratively as an organisation.

Robust baseline data established

Risk - Northgate system not able to deliver stats (systems) Mitigation Project Team identified to mitigate risks

CE

Implementation of an organisational management review

Sept 2011 March 2012

Restructuring of Senior Management Appointment of new Chief Executive Successful review of terms and conditions

Risk - Unsuccessful re-negotiation of terms and conditions, impact on APP profiled savings Mitigation Process plan to successfully review

RPJ / CE

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Introduce a robust process for the performance, project and risk management
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Establishing, adopting and implementing a Corporate Planning and Performance Management Framework to produce and monitor the organisations work into the future.

June 2011 March 2012

Adoption by SLG Heads of Service Corporate Scrutiny Commissioners

Risk Resource risk of accepting and implementing a corporate change agenda Mitigation pre-planning & identification of resource issues and prioritisation of workloads. Risk difficulty in providing clarity as to fit of financial information as part of the overarching framework. Financial timescales slipped. Mitigation on-going corporate dialogue to identify issues and highlight them early in order to minimise associated risk.

GM

Draft Corporate Business Plan by December 2011 inclusive of financial / budgetary position

Service Improvement Plans submitted st and signed off by SLG - March 31 , 2012

Risk non-submission of SDPs by Service Heads Mitigation PMF roll out + scheduled identification of 3 month window to draft

N/A

Corporate Risk register in place and operational by October 2011.

Risk understanding of significance and role to play in decision making process. Mitigation Corporate Training initiative to be rolled out to Senior Officers in Q3.

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Introduce a robust process for the performance, project and risk management
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Personal Development Reviews st completed by December 31 , 2011.

Risk logistical / resource / cultural Mitigation planning / training and Operational directive

Successful management of the following programmes Job Evaluation Affordable Priorities Programme Energy Island

Risks Financial implications of not achieving savings targets on 2012/13 budget. Risk - Financial implications of not achieving satisfactory outcome of JE. Mitigation programme / project management identifying risks for SLG consideration as early as possible.

Drafting and agreement of the Annual Improvement Report

Oct 31, 2011

Full Council approval WAO endorsement

Risk Governance & Reputational Mitigation Engagement & Pre-planning

HJ

Strategic Priority: (What) Commissioners Corporate Governance Priorities Development Priority (We will) : Relationship between Members and Political Groups
Key actions (by...) By when Success Criteria / Measure (How do we know when you have achieved the key action?) Performance Indicator / an Action you will undertake / or both Risks & Risk Mitigation Commentary Risk RAG and Trend
Responsible Officer

Qtr 1

Qtr 2

Qtr 3

Qtr 4

Compliance with the Political Management Protocols as adopted and incorporated into the Constitution by full Council on the th 8 March 2011

March 2011 May 2012

Zero reports from statutory officers to the Commissioners notifying breach of Protocols

Risk 1. Committees continuing to operate contrary to Allocations Protocol. 2. Political instability, especially when current Intervention due to end. 3. Criticism from Regulators/Welsh Government Mitigation 1. Intervention by Commissioners 2. Negotiate a new deal as part of constitutional review

LB