Scribd Logo
Upload

Welcome to Scribd!

  • Term I End Term Examinations: IBS542 Management Overview of IT Part A: Basic Concepts

    Uploaded by

    Vinky Bhatia
    31 views11 pages
    Term I End Term Examinations IBS542 Management Overview of IT Part A : Basic Concepts 1. Which of the following operating systems is of typesingle user, multitasking? a. E3 b. 35 c. 53 d. C5 e. 24 a complied program is ____________ code. B. Modems b. Codecs c. Adapters d. Hubs e. Gateways TCP / IP uses ____

    Original Description:

    Original Title

    20051ET_IBS542

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Term I End Term Examinations IBS542 Management Overview of IT Part A : Basic Concepts 1. Which of the following operating systems is of typesingle user, multitasking? a. E3 b. 35 c. 53 d. C5 e. 24 a complied program is ____________ code. B. Modems b. Codecs c. Adapters d. Hubs e. Gateways TCP / IP uses ____

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    31 views11 pages

    Term I End Term Examinations: IBS542 Management Overview of IT Part A: Basic Concepts

    Uploaded by

    Vinky Bhatia
    Term I End Term Examinations IBS542 Management Overview of IT Part A : Basic Concepts 1. Which of the following operating systems is of typesingle user, multitasking? a. E3 b. 35 c. 53 d. C5 e. 24 a complied program is ____________ code. B. Modems b. Codecs c. Adapters d. Hubs e. Gateways TCP / IP uses ____

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 11

    Term I End Term Examinations

    IBS542 Management Overview of IT Part A : Basic Concepts


    1. Which of the following operating systems is of type- single user, multitasking a. Windows 98 b. UNIX c. OS/2 d. Windows NT e. Solaris The address of an element in the 3rd row and 5th column in an excel sheet is ___________. a. E3 b. 35 c. 53 d. C5 e. 24 A complied program is ____________ code. a. Executable b. Binary c. Object d. Target e. Virtual ______________ are used to exchange data between computers when connected over an analog telephone line. a. Modems b. Codecs c. Adapters d. Hubs e. Gateways OSI Reference model for data communication has ___________ layers. a. 5 b. 6 c. 7 d. 8 e. 9 TCP/IP uses _________________ switching for data communication a. Circuit b. Message c. Cell d. Packet e. Processor

    2.

    3.

    4.

    5.

    6.

    7.

    A ________________ represents logical flow of control instructions in a sequence a. Bubble Chart b. Flow Chart c. Decision Table d. Flow Graph e. Circular Graph The e-mail is transferred from source to destination using _______________. a. SMTP b. SNMP c. X.25 d. HTTP e. FTP SSL stands for ________________________ a. Socket Secure Layer b. Source Socket Layer c. Socket to Socket Layer d. Secure Socket Layer e. Secure Socket Layer HTML uses ____________ to provide control information to the browser. a. Tags b. Commands c. Attributes d. Keys e. Tabs Web pages are stored in the form of _____________ documents. a. HTML b. C language c. WORD d. Excel e. Image The telecommunication network components include media, _____________, software and channels. a. Storage b. Bandwidth c. Server d. Topology e. Processor The physical layer of a network a. Involves issues related to the physical medium between devices b. Controls error detection & correction c. Provide data transmission formats & codes d. Constructs packets of data for the network e. All of the above

    8.

    9.

    10.

    11.

    12.

    13.

    14.

    The communication processor that allows simultaneous data transmission from many terminals over a single channel is a. Modem b. Multiplexer c. Demultiplexer d. Front end processor e. Internetwork processor Name the most commonly used system security monitor for providing network security a. Archie b. Gopher c. Firewall d. Internet explorer e. Netscape Navigator Interrupts that the system cannot ignore are ___________ a. Maskable Interrupts b. Errors c. Bugs d. Non Maskable Interrupts e. Ports ATM network uses _________________________. a. Circuit switching b. Packet switching c. Message switching d. Data switching e. All of the above Super computers are not used for applications like a. Global weather forecasting b. Military defense systems c. Astronomy d. Microprocessor research and design e. MIS ________________ of the following domain names are used to represent a non-profit organization on the WWW a. .com b. .org c. .edu d. .mil e. .gov Enabling two or more users at networked PCs to carry on online real time text conversations is called. a. Video conferencing b. E-mail c. Electronic meeting systems d. VOIP e. TOIP

    15.

    16.

    17.

    18.

    19.

    20.

    21.

    Which attribute do you use with the <BODY> tag to specify a background graphic a. background b. bground c. back d. bgraphic e. bg Which of the following is a language translator? a. Assembler b. Compiler c. ROM d. All the above e. None of the above The system that supports structured decision is a. DSS b. MIS c. Transactional processing system d. Executive information system e. None of the above. Which of the following are used to hold data and instructions that will be used shortly a. RAM chips b. ROM c. Peripheral Devices d. Cache Memory e. CD-Rom Which of the following is not one of the six phases in PDLC a. Developing a prototype b. Formalizing the solution c. Specifying the problem d. Testing and debugging e. Implementing and maintaining the program Which of the following is distributed free of charge but requires users to make a contribution later on? a. Public Domain Software b. Shareware c. Firmware d. Freeware e. Proprietary Software Which of the following operating system is designed for Palm top computers. a. Unix b. Microsoft windows ME c. Microsoft windows CE d. Linux e. MS DOS

    22.

    23.

    24.

    25.

    26.

    27.

    28.

    Which of the following is not an example for a real time system. a. Air traffic control b. Robot operations c. Process control systems d. Bank ATMs e. Weather forecasting What is the full form of CASE a. Computer Aided Software Engineering b. Computer Aided System Engineering c. Computer Aided Software Engineering d. Computer Analyzed Software Engineering e. Computer Analyzed System Engineering ARPANET was developed by ____________ a. American Resource for Program Advancement b. American Research Program Advancement c. Association of Research Program for Advance Network d. Advanced Research Project Agency e. None of the above

    29.

    30.

    Term I End Term Examinations


    IBS542 Management Overview of IT Part B Problems, Conceptual Understanding, Analytical Ability and Situational Analysis
    1. Explain the classification of systems and various peripheral devices.. Describe in brief commonly used operating systems and their utilities. (10 marks) Suggested Answer: Information age has seen a gradual change from Analog to digital systems during the Technological convergence. This convergence also known as digital convergence is the technological merger of several industries through various devices that exchange information in the electronic, or digital, format used by computers. A peripheral device is any piece of hardware that is connected to a computer. They can be broadly divided into Input Secondary storage Processing and memory Communications Output

    Operating systems are of 4 types. The operating System can be enhanced using utility software for disk fragmentation, disk compression, back-up, recovery and virus protection. (Can refer to the IBS courseware on MOIT)

    2.

    Narrate the steps involved in a program design. Use flow chart to depict the calculation of roots for a quadratic equation (ax+bx+c=0) (10 marks) Suggested Answer: Program design has the following components Problem clarification Program design Program coding Program testing Program documentation and maintenance

    The above equation is a Quadratic equation whose roots are (-bSQRT(b-4ac))/2a. The flow chart will have start, inputs, process, output, decision and stop symbols. (Can refer to the IBS courseware on MOIT)

    3.

    Explain the seven layers of ISO-OSI model, with the corresponding protocols in the each layer. Compare it with the TCP/IP model. (10 marks) Suggested Answer: ISO (the International Organization for Standardisation) has developed a standard model for communications, called the OSI (Open Systems Interface) Model Interconnection - Basic Reference Model, November 1983,was developed to provide a framework for understanding how information is sent from one computer to another. The model is so called because it deals with connecting open systems that is, the system is open for communication with other systems. The OSI model describes Seven layers, with each layer intended to provide a well-defined service in order to ensure data has been successfully transmitted between devices. Physical layer Physical interface between a data transmission device and a network deals with signals, data rate, etc. Eg. RS232 - C Interface for connecting terminals to computer. The data link layer This layer is responsible for establishing an error free communications computers over the physical channel. path between

    It splits packets into data frames which are transmitted sequentially by the sender and the receiver transmits the acknowledgements. It performs the CRC (checksum cyclic redundancy check,and horizontal and vertical parity checks Multiplexes different messages over the same line for optimum utilization Network layer Sets up a logical path between the source and the destination computers messages are fragmented into packets at this layer Routing decisions are taken at the network layer Transport layer Provides logic for assuring that data exchanged between hosts is reliably delivered protocol at this layer is the transmission control protocol (TCP) This layer splits the messages into smaller units and appends a header to each unit it exchanges credit messages to ensure the speed of the peer layer at the other end.

    In a multi user, multi programmed environment the transport layer multiplexes several message streams onto one physical channel Session layer It provides means for establishing maintaining and terminating a dialogue or session between two end users. one way, two way alternative or simultaneous. Regulates the direction of message flow

    Presentation layer Provides facilities to correct enclosed transmitted data into displayable form ,for displaying on video terminal printed on a printer text compression, code conversion, or security encryption on messages Application layer File transfers, remote file access ,database management services are provided to the user network transparency, end users are ignorant of the network resources being utilized

    4.

    How management information systems and other information technologies are playing a vital role in order to bring change in organizational functioning. (10 marks)

    Suggested Answer: Trends forcing the change in the workplace can be broadly categorized as follows: Automation Downsizing and outsourcing Total Quality Management Employee empowerment Reengineering

    As organizations are divided into Departments, tasks, Management levels, and also on types of Information needed, identification a particular technology to satisfy all the users is very difficult. Management information systems which are also called computer-based information systems can be broadly divided into the following, which in-turn meet various end-users requirements: For lower managers Transaction processing systems For middle managers Management Information Systems For top managers Decision support systems and Executive information system And for all levels (including non-management) Office automation systems and expert system

    Because of the use of information technology, the traditional pyramid-shaped hierarchical structure of management and the resulting distribution of information is changing. (Can refer to the IBS courseware on MOIT)

    Part C Problems, Conceptual Understanding, Analytical Ability and Situational Analysis


    5. Explain the following terms: a. b. c. Asynchronous Transfer Mode (ATM) Artificial Intelligence (AI) Wireless Application Protocol (WAP)

    (10 marks) Suggested Answer: a. ATM: Asynchronous Transfer Mode is the latest standard being adapted in very high speed data networks. It is based on circuit switching method but has a fixed packet size called cell, of 53 bytes. It can operate on a speed of 625 Mbps on a fiber network and thus can support on desk top applications like video conferencing and video on demand. The protocol design has been optimized to match the reliability of the media today. ATM is poised to be implemented in a big way in years to come.

    b.

    Artificial Intelligence: It attempts to replicate the thinking capability possessed by human beings in computers. This would enable the computer to replace a human being especially in conditions which are more demanding, hazardous to human beings and in emergencies. The ability of reasoning, understanding natural languages, speech and visual recognition and decision making are some of the areas where AI is being developed and used. Packages such as expert systems are being used for guidance, and knowledge management. The financial engineering, investment decisions and portfolio management software are being used. Wireless Application Protocol: WAP is the latest technology that attempts to integrate the existing WWW applications on wireless devices such as mobile phones, handled devices and PDAs. To standardize the hardware and software a WAP forum has being established by the major cell phone manufacturers. The WAP protocol attempts to extend the existing WWW based applications by introducing improved security and authentication measures. The existing applications have to be improved to provide a proper interface with the monitor of small hand held devices.

    c.

    Case Analysis / Applied Theory


    6. Mumbai Commerce Bank and Good Morning Mumbai. The problem with stand alone personal computers is that they do not work like people work in constant communication with each other. That is at least one reason why many companies are hurrying to put end users on local area networks and organizing them into cohesive work groups. With Groupware office automation software designed to support cooperative efforts on PC networks end users can hold computer conferences, manage projects, create documents, design products, decide when the best time to hold meetings would be, and even collectively brainstorm on creative endeavors. Mumbai Commerce Bank Its a change in the work environment that is so intoxicating, and [end users] are beginning to rely on it so much that they suffer withdrawal when they no longer have it, said Mr. Arun, PC LAN manager at Mumbai Commerce bank. The bank has been running Higgins, a groupware product for about a year on three networks consisting of 150 users. It has enhanced the communication capabilities of users on the network, Mr. Arun said. An individual can check the availability of a conference room, check the available time slots, and schedule a tentative meeting in only a few minutes. The group productivity package has email, calendaring, an appointment scheduler, a project management and telephone directory. Higgins has a fax machine feature that allows you to set up a list to send memos by fax machine to people in the field externally and via email internally, Mr. Arun said. Good Morning Mumbai Group-based word processing and electronic mail also play a key role in the production process at Good Morning Mumbai, the weekday news program broadcast by ABC-TV. Some 40 writers and members of the production staff have workstations attached to two Novell LAN servers. The group uses the WordPerfect word processing and WordPerfect office packages to produce all of the television scripts used on Good Morning Mumbai. WordPerfect office is an integrated network application that provides individual users with capabilities such as electronic mail, calendar, scheduling, calculator and notebook.

    We installed the LAN six or eight months ago,said Mr. Roy, Production Executive for ABC-TV. Before that we were typing all our scripts manually. The manual production process resulted in a great deal of repetitive typing by the staff. Segments for the show were first conceptualized by staff writers working at typewriters. These segments then went through a series of revisions by writers and production assistants. Each time a new revision was made, it had to be typed from scratch. Once completed, the segment was retyped in a television-script format for use during the show. All that has changed since we started using WordPerfect, Mr. Roy said. The writers now do their writing and editing online. When a segment is ready for formatting, the file is transmitted to a script typist who uses various macros to handle the necessary formatting. One of the reasons Good Morning Mumbai choose WordPerfect was its ability to produce multiple columns. When we first started looking at word processors, there werent many that could do multiple columns, he said. We needed that capability because we use the left column for camera instructions and the right column for dialogue. During the script production process, files need to be moved back and forth within the staff, Mr. Roy explained. We attach text files to the email function of WordPerfect office to move scripts from one directory to another. In addition to producing scripts, the staff of Good Morning Mumbai uses WordPerfect and WordPerfect office to generate electronic messages, daily memos, letters, and reports. Questions: a. What office automation facilities are offered by the Higgins and WordPerfect office packages? Why are these packages called Groupware? How do they support the activities of end user work groups? What are the benefits and limitations of such packages?

    b.

    c.

    (20 marks) Suggested Answer: a. Student is expected to understand and enumerate the facilities provided by Higgins with explanation. Expected to write about groupware purpose and features and explain how they are useful to workgroup in discharging their duties. Student is expected write the benefits and limitations taking clues from the narration. Benefits like editing online scripts and transmitting ability to produce multiple columns etc.

    b.

    c.

    You might also like