MANAGEMENT REPORT

KARACHI ELECTRIC SUPPLY COMPANY

Management Report on KESC

ACKNOWLEDGEMENTS
Perfection was the watchword we had in mind when we started working on this project. However people generally agree that man can only strive to approach excellence but never actually achieve it. Exquisite perfection is rather a trait of God, and by His grace, we have tried very hard to make this report an excellent one. We would like to thank MR. ATHER QADRI her time, assistance, guidance & instructions; he gave to us in the friendliest manner through out this project. This project will surely help us in our professional life. Once again, we are thankful to all the people who have been involved in this project directly or indirectly.

Table of Contents

Management Report on KESC

Contents
Who we are ..4 What we do ..5 Vision and Mission 6 Our management and Employees 6 Our Share Holders 6 Our Consumer Objectives .6 Our Team 7 Facts and Figures ..8 Business Overview .9 Customer Cares 10 Conclusion 11

Management Report on KESC

WHO WE ARE
Karachi Electric Supply Company (kesc) generates and supplies electric power to Karachi a metropolis with a population of over 17 million and one of the most populous cities in the world. Karachi is also the financial capital and the industrial hub of Pakistan and by efficiently providing electricity, KESC ensures the engines of the country's economy continue running. KESC is one of the city's largest employers: around 17,000 people currently work for the company. It is also one of the oldest companies in Karachi and was established in the city even before the creation of Pakistan in 1947. Incorporated on September 13, 1913, under the Indian Companies Act of 1882, the company was nationalized in 1952 but was re-privatized on November 29, 2005. KESC came under new management in September, 2008; a significant number of professional managers with experience in running utility and other large companies have joined under this management and will be running it until the company is turned into a best practice utility. KESC is listed on all three of Pakistan's stock exchanges: the

Management Report on KESC

Karachi Stock Exchange, the Lahore Stock Exchange and the Islamabad Stock Exchange.

WHAT WE DO
We currently provide electricity to over 2.1 million consumers, not only in Karachi but also in the towns of Dhabeji and Gharo in the province of sindh and Hub, Uthal,,Vindhar and Bela in the adjacent province of Baluchistan. At present, KESC is the only vertically-integrated power utility in Pakistan and manages the generation, transmission and distribution of electricity. KESC covers a vast area of 6,000 square kilometers and supplies electricity to all the industrial, commercial, agricultural and residential areas that fall under its network.

VISION AND MISSION

OUR VISSON
To help restore Karachi to its right full position as the city of the lights.

COMPANY MISSION
To generate, transmit and distribute electricity for the progress and prosperity of the city and of the country.

Management Report on KESC

To exceed our customers expectations with reliable, stable and affordable electricity, with service to match. To enhance the performance, health, safety and overall wellbeing of our people and to strive to recognize their diversity and skills. To improve our operational and financial performance, for the benefit of our employees, customers and shareholders. To make lasting social contribution to the people of Karachi To communicate in an open, transparent and ethical way to all our stakeholders at all times.

OUR MANAGEMENT AND EMPLOYEES

Nurturing and developing our substantial talent pool. To focus on empowerment. performance, continuous learning, reward and

To create an environment for personal improvement, innovation opens communication and teamwork.

OUR SHAREHOLDERS

Building shareholder value through performance excellence and improved financial results. Protecting our biggest asset (our brand name) by acknowledging our social responsibility and accountability as a corporate citizen of Karachi

OUR CONSUMER OBJECTIVES

Management Report on KESC

Growing the satisfaction.

measure

of

our

customer

service

and

customer

Providing value for money and striving to provide electricity at a reasonable price, especially for ordinary citizens. Implementing high standards in quality assurance, process, reliability and public safety, through the implementation of global best practice. Striking a balance between economic and environmental need. Playing a sustainable social roles in the communities of Karachi

OUR TEAM
Each individual plays a pivotal role in the evolution of our organization. Our team ensures performance quality and provides in-depth oversight on strategic issues. We are a value driven company whose main emphasis is based on the following four pillars:

Thought Leadership Knowledge Base Learning Values Social Responsibility

We have to pertain to our values; these values include integrity, accountability and the drive for continuous improvement. Living theses values means managing our environmental impact in ways that strike the right balance between society's economic and environmental needs.

Management Report on KESC

FACTS AND FIGURES

KESC is an integrated power utility with exclusive franchise rights to serve Karachi and its surrounding areas, with a licensed network area spanning 6,000 square kilometers.

GENERTAIO N
Capacity: KESC Available 1,400 MW Capacity:

TTRANSMISSI
ON

ANSMISSION
Capacity:

IDISTRIBUTIONO PAK
Capacity:

59 grid stations & 123 11 KV Feeders power transformers 1107 Nos Network of 220, 132, Substations and 66 KV circuits 2571 Nos The purchased and PMT,S

(Rental Inclusive)

Management Report on KESC

Fuel types: Gas, HFO

own generated 11562 Nos electricity is being External transmitted through Dist Transformers 13992 Nos transmission network. WAPDA & IPPs - About The current 45 % of the electricity HT Underground Cable transmission losses are is purchased from 4940 KM less than 3% WAPDA & IPPs HT Overhead Mains Internal 2445 KM KESC - Nearly 55% of the electricity is generated through our own system LT Underground Cable 1186 KM LT Overhead Mains 10665 KM Dist Capacity 4328 MVA

iness Ove rview

BUSINESS OVERVIEW
KESC is the only vertically integrated power utility in Pakistan with licensing rights for the city of Karachi.

Management Report on KESC

10

Operations:

Fully Integrated power utility involved in generation, transmission and distribution a public limited company listed on all three stock exchanges.

Employees:

17,567

Labor: Staff split into five active unions. CBA in place. Customer Base: c. 2.1 million customers (77% residential customers, 22%
commercial and 1% industrial customers)

CUSTOMER CARES

Management Report on KESC

11

Conclusion
KARACHI ELECTRIC SUPPLY COMPANY is very well organized company with very strong systems in place that provides opportunity for unprecedented

Management Report on KESC

12

growth and innovation and at the same time motivates its employees and provides room for professional development and growth.