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FlexiPacket Radio

Operate and Maintain

Issue: 1

Issue date: October 2010

A25000-A0600-D019-01-76P1

Operate and Maintain

The information in this document is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia Siemens Networks customers only for the purposes of the agreement under which the document is submitted, and no part of it may be used, reproduced, modified or transmitted in any form or means without the prior written permission of Nokia Siemens Networks. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia Siemens Networks welcomes customer comments as part of the process of continuous development and improvement of the documentation. The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products are given "as is" and all liability arising in connection with such hardware or software products shall be defined conclusively and finally in a separate agreement between Nokia Siemens Networks and the customer. However, Nokia Siemens Networks has made all reasonable efforts to ensure that the instructions contained in the document are adequate and free of material errors and omissions. Nokia Siemens Networks will, if deemed necessary by Nokia Siemens Networks, explain issues which may not be covered by the document. Nokia Siemens Networks will correct errors in this documentation as soon as possible. IN NO EVENT WILL NOKIA SIEMENS NETWORKS BE LIABLE FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS OPPORTUNITY OR DATA,THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR THE INFORMATION IN IT. This documentation and the product it describes are considered protected by copyrights and other intellectual property rights according to the applicable laws. The wave logo is a trademark of Nokia Siemens Networks Oy. Nokia is a registered trademark of Nokia Corporation. Siemens is a registered trademark of Siemens AG. Other product names mentioned in this document may be trademarks of their respective owners, and they are mentioned for identification purposes only. Copyright Nokia Siemens Networks 2010. All rights reserved.

Important Notice on Product Safety


This product may present safety risks due to laser, electricity, heat, and other sources of danger. Only trained and qualified personnel may install, operate, maintain or otherwise handle this product and only after having carefully read the safety information applicable to this product. The safety information is provided in the Safety Information section in the Legal, Safety and Environmental Information part of this document or documentation set.

The same text in German:

Wichtiger Hinweis zur Produktsicherheit


Von diesem Produkt knnen Gefahren durch Laser, Elektrizitt, Hitzeentwicklung oder andere Gefahrenquellen ausgehen. Installation, Betrieb, Wartung und sonstige Handhabung des Produktes darf nur durch geschultes und qualifiziertes Personal unter Beachtung der anwendbaren Sicherheitsanforderungen erfolgen. Die Sicherheitsanforderungen finden Sie unter Sicherheitshinweise im Teil Legal, Safety and Environmental Information dieses Dokuments oder dieses Dokumentationssatzes.

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Table of Contents
This document has 78 pages. 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.7.1 1.7.2 1.7.3 1.7.4 2 2.1 3 3.1 3.2 3.3 3.4 4 4.1 4.1.1 4.1.2 4.1.3 4.2 5 5.1 5.2 5.3 6 6.1 6.1.1 6.2 6.2.1 6.2.2 7 7.1 7.2 7.2.1 7.2.2 7.2.3 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Structure of this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Symbols and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 History of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Waste electrical and electronic equipment (WEEE) . . . . . . . . . . . . . . . 11 RoHS compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 RF Energy Health Hazard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Protection against Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Protection from RF Burns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Warning Turn off all power before servicing . . . . . . . . . . . . . . . . . . . . 13 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 How to enter the FlexiPacket Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Alarm management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarms Severity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loopbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local loopback (LL1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RF loopback (LL2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote loopback (RL1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timed Tx Squelch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Measurement management . . . . . . . View Command . . . . . . . . . . . . . . . . Rx Power Recording . . . . . . . . . . . . Counters . . . . . . . . . . . . . . . . . . . . . ...... ...... ...... ...... ....... ....... ....... ....... ...... ...... ...... ...... ....... ....... ....... ....... . . . . 16 16 17 18 19 23 23 24 26 30 34 35 35 36 39 42 42 42 45 45 46 50 50 51 51 52 57

Performance management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ACM Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying of the ACM Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . RSPI Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting of the RSPI Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying of the RSPI Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administration tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product and Software menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment Software Data View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Inventory Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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7.2.4 7.3 7.4 7.5 7.5.1 7.5.2 7.6 8 8.1 8.2 8.3 8.4 8.5 8.6

LCT version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 License Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 NE Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Licence management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Instruction for Licence management with the Licence Manager Tool. . . 66 Instructions for fetching license key from CLicS system. . . . . . . . . . . . . 73 Troubleshooting instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Contact & Reference Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 How to test SMS connectivity with CLicS system . . . . . . . . . . . . . . . . . . 77 Contact information for help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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List of Figures
Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 WEEE label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open NE screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FlexiPacket Radio - Main view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LPG Failure Details window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FlexiPacket Radio loopbacks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Radio loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timed TX Squelch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rx Power Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rx Power Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rx Power Recording (Chart tab-panel) . . . . . . . . . . . . . . . . . . . . . . . . . Rx Power Recording (Data tab-panel) . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLDP Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying of the ACM Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying of the ACM Rx Performance (Quarter). . . . . . . . . . . . . . . . . Displaying of the ACM Rx Performance (Daily) . . . . . . . . . . . . . . . . . . . Displaying of the ACM Tx Performance (Quarter) . . . . . . . . . . . . . . . . . Displaying of the ACM Tx Performance (Daily) . . . . . . . . . . . . . . . . . . . Setting of the RSPI Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying of the RSPI Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying of the RSPI Rx Performance (Quarter) . . . . . . . . . . . . . . . . Displaying of the RSPI Rx Performance (Daily). . . . . . . . . . . . . . . . . . . Displaying of the RSPI Tx Performance (Quarter). . . . . . . . . . . . . . . . . Displaying of the RSPI Tx Performance (Daily) . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Password change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment Software Data View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Inventory Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Inventory Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . License Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 14 15 17 18 19 20 20 21 21 22 23 23 27 30 34 35 36 37 38 38 39 40 41 43 43 44 44 44 46 47 48 48 49 49 50 51 52 53 54 55 56 57 58 59

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Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51

License Upgrade with the License Manager Tool. . . . . . . . . . . . . . . . . . 60 License Upgrade with CLicS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 NE Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

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List of Tables
Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Structure of this document . . . . . . . . . . . . . . . . . . . . . . . . . . List of symbols and conventions . . . . . . . . . . . . . . . . . . . . . . History of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User class default password . . . . . . . . . . . . . . . . . . . . . . . . . Ingress counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Egress counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLDP counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RSPI Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting instructions . . . . . . . . . . . . . . . . . . . . . . . . . ....... ....... ....... ....... ....... ....... ....... ....... ....... .. 9 . 10 . 11 . 15 . 40 . 41 . 41 . 45 . 74

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Preface

1 Preface
This document provides the information to operate and maintain the FlexiPacket Radio.

1.1

Intended audience
This document is intended to the Operators in charge to operate and maintain the FlexiPacket Radio.

1.2

Structure of this document


The document is divided into the following main chapters: Chapter Chapter 1 Chapter 2 Preface Overview Title Subject Provides an introduction to the document and the safety instructions Provides the list of the operations and the instructions to enter the FlexiPacket Radio by the LCT Provides the information regarding the alarm management Provides the list of the tests to be done to verify the correct operation of the FlexiPacket Radio Provides the information regarding the measurement management Provides the information regarding the performance management Provides the information regarding the tasks normally performed by the Administrator Provide the information regarding the use of the Licence Manager tool to upgrade the licence

Chapter 3 Chapter 4

Alarm management Test Functions

Chapter 5 Chapter 6 Chapter 7

Measurement management Performance management Administration tasks

Chapter 8

Licence management

Table 1

Structure of this document

1.3

Symbols and conventions


The following symbols and mark-up conventions are used in this document:

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Representation

Meaning A safety message indicates a dangerous situation where personal injury is possible. The keywords denote hazard levels with the following meaning: DANGER! - Indicates a hazardous situation which, if not avoided, will result in death or serious (irreversible) personal injury. WARNING! - Indicates a hazardous situation which, if not avoided, could result in death or serious (irreversible) personal injury. CAUTION! - Indicates a hazardous situation which, if not avoided, may result in minor or moderate (reversible) personal injury.

w DANGER! w WARNING! w CAUTION!

g NOTICE: g t
Bold

A note with the keyword NOTICE: describes a hazard that may result in property damage, data loss, traffic interruption, and so on. A note without a keyword provides important information related to the topic, for example, not obvious exceptions to a rule or side effects. A tip provides additional information related to the topic which is not essential in the context, but given for convenience. All names of graphical user interface (GUI) objects, such as windows, field names, buttons, and so on Example: Select the Full Screen check box and press OK Terms and abbreviations which are linked to an entry in the glossary and list of abbreviations respectively. Important key words Files, folders and file system paths Example: /usr/etc/sbin/ftpd.exe Emphasized words Input to be typed in a command line or a GUI field. Examples: ping -t 192.168.0.1 Enter World in the Domain field Output from a command, error messages, content of a status line, and so on File content, such as program sources, scripts, logs, and settings.

Italic typewriter

<angle brackets>

Placeholders, for example as part of a file name or field value. Examples: <picture name>.png or <ip address>:<port number>

Table 2

List of symbols and conventions

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Representation [square brackets]

Meaning A key to be pressed on a PC keyboard, for example [F11]. Keys to be pressed simultaneously are concatenated with a + sign, for example [CTRL]+[ALT]+[DEL]. Keys to be pressed one after another are concatenated with spaces, for example [ESC] [SPACE] [M]

>

The greater than symbol > is used to concatenate a series of GUI items in order to depict a GUI path. This is an abridged presentation of a procedure to be carried out in order to perform an action or display a window or dialog box. Examples: A simple menu path: File > Save as ... A more complex GUI path: SURPASS TransNet window > Tools menu > 3R-Matrix Report command > 3R-Matrix Report dialog box

Table 2

List of symbols and conventions (Cont.)

Screenshots of the Graphical User Interface are examples only to illustrate principles. This especially applies to a software version number visible in a screenshot.

1.4

History of changes
Issue 1 Issue date October 2010 1st version Remarks

Table 3

History of changes

1.5

Waste electrical and electronic equipment (WEEE)


All waste electrical and electronic products must be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The WEEE label (see Figure 1) is applied to all such devices.

Figure 1

WEEE label

The correct disposal and separate collection of waste equipment will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.

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For more detailed information about disposal of such equipment, please contact Nokia Siemens Networks. The above statements are fully valid only for equipment installed in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.

1.6

RoHS compliance
FlexiPacket Radio complies with the European Union RoHS Directive 2002/95/EC on the restriction of use of certain hazardous substances in electrical and electronic equipment. The directive applies to the use of lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated diphenylethers (PBDE) in electrical and electronic equipment put on the market after 1 July 2006. Materials usage information on Nokia Siemens Networks Electronic Information Products imported or sold in the Peoples Republic of China FlexiPacket Radio complies with the Chinese standard SJ/T 11364-2006 on the restriction of the use of certain hazardous substances in electrical and electronic equipment. The standard applies to the use of lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated diphenyl ethers (PBDE) in electrical and electronic equipment put on the market after 1 March 2007.

1.7

Safety instructions
In this paragraph are indicated all the safety rules and the precautionary measures to follow while carrying out operations on the equipment in order to prevent injuries to personnel and/or damages to the equipment components.

t
1.7.1

PLEASE READ THESE SAFETY PRECAUTIONS!

RF Energy Health Hazard

This symbol indicates a risk of personal injury due to radio frequency exposure. The radio equipment described in this guide uses radio frequency transmitters. No one shall be allowed to come in the close proximity of the antenna's front while the transmitter is operating. The antenna will be professionally installed on the outdoor permanent fix-mounted structures in order to keep it separate from any other antenna and from everybody else.

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Preface

WARNING! RF Energy Exposure Limits and Applicable Rules for 6-38 GHz. It is recommended that for each radio equipment deployment site the radio equipment operator refers to the RF exposure rules and precaution for each frequency band and to all other applicable rules and precautions with respect to transmitters, facilities, and operations that may affect the environment due to the RF emissions. Appropriate warning signs must be properly placed and affixed at the equipment site and access entries.

1.7.2

Protection against Lightning

Article 810 of the US National Electric Department of Energy Handbook 1996 specifies that radio and television lead-in cables must have adequate surge protection at or near the point of entry to the building. The code specifies that any shielded cable from an external antenna must have the shield directly connected to a 10 AWG wire that connects to the building ground electrode. Do not turn on power before reading product documentation. This device has a -48 VDC direct current input.

1.7.3

Protection from RF Burns


It is dangerous to stare into or stand in front of an active antenna aperture. Do not stand in front of or look into an antenna without first ensuring that the associated transmitter or transmitters are switched off. Do not stare into the waveguide port of an ODU (if applicable) when the radio is active.

1.7.4

Warning Turn off all power before servicing


WARNING! Turn off all power before servicing.

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Overview

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2 Overview
This manual explains the operations, that an Operator normally can perform by the LCT to detect the normal operating conditions or the malfunctions, if any, of the FlexiPacket Radio. The manual is divided in: Alarm management (Chapter 3) Test Functions (Chapter 4) Measurement management (Chapter 5) Performance management (Chapter 6) Administration tasks (Chapter 7) Licence management (Chapter 8)

To open the Craft Terminal and to enter the FlexiPacket Radio follow the instructions given in Chapter 2.1.

2.1

How to enter the FlexiPacket Radio


Steps 1 2 3 4 5 Connect the Ethernet interface of the LCT to the FlexiPacket Radio. Start the LCT: Start > All Programs > Nokia Siemens Networks > LCT > LCT Open the LOCALNE_SNMP.map: File > Open Map > Select LOCALNE_SNMP.map Right click on the FlexiPacket Radio icon. The Open NE screen opens.

Figure 2 6 Enter:

Open NE screen

User Class: xxxxxx Password: xxxxxx Read Only User: This is the lower Class. Any user of this Class cannot modify whatever parameter in the network element, but registration data for receiving notifications. All the other MIB fields are read only. Read & Write User: Any user of this Class may read and write all the MIB fields whose property list is READWRITE, unless:

The following 3 User Classes are available:

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Overview

change IP parameters of the NE; set date and time; modify SNMP Community identifiers; modify Users or other administrative data; perform software download and restore or bulk commit operations (via FTP); Admin User: Any user of this Class has read write access to the complete set of MIB fields. Moreover, this Class can change passwords for itself and for the lower Class Users, and can enable/disable all.

Default values are listed in Table 4. User class Admin ReadWrite ReadOnly Table 4 7 Password string sysmanager readwrite readonly User class default password

The Main view opens.

Figure 3

FlexiPacket Radio - Main view

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3 Alarm management
The Alarms menu allows checking the status of the equipment alarms and detecting the cause of a possible wrong operation. The failure and the failure processing are differentiated in 3 failure classes: communication problems related to the payload and the traffic management (FUNCTIONAL ALARMS) problems related to software (SOFTWARE ALARMS) equipment failures (WHOLE SYSTEM ALARMS)

Any alarm message (raised or cleared alarm) is saved in an alarm log in order to provide an alarm history. Furthermore a list of current alarms is always available and is updated according to the changes in the NE.

3.1

Alarms Severity
Five severity levels are foreseen in order to classify the alarms: Critical: indicates that a service affecting condition has occurred (loss of traffic) and an immediate corrective action is required on ODU (e.g. unit substitution); all Physical alarms have critical severity. Major: indicates that a service affecting condition has developed (high risk of loss of traffic) and an urgent corrective action is required. Such a severity can be reported, for example, when there is a severe degradation of the functionality of the managed ODU and its full capability should be restored. Minor: indicates the existence of a non-service affecting fault condition and that corrective action should be taken in order to prevent a more serious (for example, service affecting) fault. Such a severity can be also reported when the detected alarm condition is not currently degrading the functionality of the managed ODU. Warning: indicates the detection of a potential or impending service affecting fault, before any significant effects have been felt. Action should be taken to further diagnose (if necessary) and correct the problem in order to prevent it from becoming a more serious service-affecting fault. Indeterminate: indicates that the severity level has not been assigned. Test alarms always belong to this category.

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3.2

Display of Alarms

Figure 4

Display of Alarms

The NE points out its current status through a LED (ball icon). The LED colour can be: 1 GREEN: no active alarm RED: active alarm. Functional Alarms GbEth Port Operational Status The alarm is active when the operational status of GbEth port is down or a failure/wrong operation is occurred on the Ethernet interface. Radio Port Operational Status The alarm is active when the operational status of Radio port is down. Moreover, this alarm can be active if a failure/wrong operation is occurred on theRadio interface or transmission power is out of control. Time Server Time Server is missing. Synchronization A loss of synchronization is occurred. OAM RDI State of the RDI bit in the last received CCM (true for RDI=1 or false if none hasbeen received).

Whole System Alarm Power Supply Failure Failure of the system power supply source. System Failure The FlexiPacker Radio is out of order and needs to be replaced. LPG Cfg Error Only if System type is 1+1; ODU receives 9 consecutive P-CCM[OK ON] (PCCM[OK OFF]) when in ON (OFF) stat.

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LPG Failure. Only if the System Type is 1+1. This alarm is a summarization of four different alarms. To view which alarms are summarized press the LPG Failure Details push-button. The LPG Failure Details window (Figure 5) opens. The button is visible only if System Type is 1+1.

3 4

Manual Operation check box: when a loopback has been implemented (or another manual operation is under progress) a check mark will appear in this box. Software Alarms Sw/Hw Mismatch: no compatibility between the software version and the hardware version (the software version requires a different hardware version) Scheduled Action Failure: no scheduled action took place correcly (i.e. the scheduled software download) Software Switch No allowed: not possible to switch the two software banks E-CCM Cfg Error: configuration problem P-CCM Cfg Error: configuration problem

5 6

System Severity: If alarms are active, in this area the LED turns on with the color associated to the highest severity. LPG Failure Details Alarms IDU CCM MEP State The alarm is active when the operational state of the remote IDU MEP State machine is down. Protection CCM MEP State Only if System type is 1+1; the alarm is active when the operational state of the remote ODU MEP State machine is down. IDU Continuity Check Loss The ODU does not receive (from the IDU) 3 consecutive CCMs in the relevant MA. Protection Continuity Check Loss Only if System type is 1+1; the ODU does not receive (from the other ODU) 3 consecutive CCMs in the relevant MA.

Figure 5

LPG Failure Details window

3.3

Alarm List
The Alarm List opens a list with all the current alarms associated to the Raised time, the Severity and the Alarm Description.

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Figure 6

Alarm List

3.4

History Report
The History Report application allows to execute the recording on file of the events (alarms, status changes, ...) relevant to the NE operations. The report file lists all the events occurred on the NE in the period between the start and the end of the recording. The recordings are saved in a file to allow possible post-processings; it is possible to use any text editor to open a recoding file and display the recorded events. Follow the path in the next figures to execute the History Report.

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Run the History Report tool (figure below step 1).

Figure 7 2

History Report

The History Report window opens. Click on Browse, specify the file name and the relevant path where the report must be saved and click on Open (figure below steps 2 and 3).

Figure 8 3

History Report

Set the start (Initial Time) and stop (Stop Time) date and time for the recording (figure below steps 4 and 5).

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The Now push-button allows to set automatically, as start date of recording, the current date and time of the PC. 4 Start the recording clicking on Start (step 6). If a file with the same name already exists in the destination folder, the overwriting of the existing file is required.

Figure 9 5

History Report

The Start push-button deactivates and the Stop and View push-buttons become active; furthermore, to signal the status of recording in progress, a green little square is displayed on the NE icon.

Figure 10 6

History Report

Clicking on Show, it is possible to open the History window to display the line of the recording in progress; in the History window, the events are reported in table format as soon as they are recorded.

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Figure 11 7

History Report

It is always possible to stop the recording in progress clicking on Stop. The initial status is restored (Start push-button active and Stop and View push-buttons inactive). The Last push-button allows displaying by means of the basic system editor (Word Pad and Notepad) the report file of the last executed recording.

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Test Functions

4 Test Functions
Follow the path in figure to access the Testing menu.

Figure 12

Test Functions

4.1

Loopbacks
The available loopbacks are: LL1: used to test cable connectivity. LL1 can be enabled for a time T (user configurable with granularity in seconds), before being automatically disabled by P. LL2: RF loopback. RL1: used to remotely test the whole chain.

Figure 13

FlexiPacket Radio loopbacks

Not more than one loopback can be enabled at a given time. When a loopback is enabled, the system moves to a "test mode" configuration designed for transmitting back traffic.

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The differences between the test and the normal are in the L2 switch configuration. When operating in test mode the auto-learning and filtering functions are disabled; the MAC forwarding table is flushed. During the entire duration of the loopback the FlexiPacket Radio is not reachable for management. Moreover after loopback has been performed, a file becomes available containing the result of the counters.

4.1.1

Local loopback (LL1)


Check the cable connectivity by using the local loopback.

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Steps

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5
Set: Interface: Local Port Test type: Local Loopback Activation status: Create Note: If these fields are not changed, the default values are used.The default values are written in the lower part of the screen for every type of loopback.

4.1.2

RF loopback (LL2)
Check the correct operation of the station by using the RF loopback. Once enabled the FlexiPacket Radio declares the "test mode"; during loopback test the P is not reachable from local GbE cable and supervision is lost. The system will save the actual configuration for the involved elements (switch, modem, etc) for being restored once the procedure is finished. Test packets are generated by the P. The procedure terminates after a configurable time T (default = 10 seconds). Once the previous system configuration is restored, the result of the loopback test is reported and a detailed report file (.xml format) is available.

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Figure 14

Radio loopback

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Steps

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5
Set: Interface: Radio Port Test type: Local Self Test Activation status: Create Note: If these fields are not changed, the default values are used.The default values are written in the lower part of the screen for every type of loopback.

When the time for the RF loopback is over, click on the pushbutton Show Result. Open the FTP session by entering the user name (admin) and the password (sysmanager).

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The next screen opens.

Drag on the PC file TestLoopResult.gz. This file can be opened by a double click with an editor and it includes all the test results. If during the loopback no error occurred, station A works properly: In Bad Octets counter must be zero, In Octets counter must be equal to the Out Octets counter and both must be in the In Good Octets counter.

t
4.1.3

If you drag on the PC (in the same directory of file TestLoopResult.gz) also file LoopTest.xsl, file TestLoopResult.gz can be opened also with a browser.

Remote loopback (RL1)


Remotely test the radio link by using the remote loopback. Remote test procedure extends local self-test procedure over the radio link. The procedure here described assumes the LCT being able to access both local and remote FlexiPacket Radio. No User traffic is required to be supported whilst remote test procedure is ongoing. Test packets are generated by the P. The system will save the actual configuration for the involved elements (switch, modem, etc) for being restored once the procedure is finished. The procedure terminates after a configurable time T (default = 10 seconds). Once the previous system configuration is restored, the result of the loopback test is reported and a detailed report file (.xml format) is available.

Figure 15

Remote loopback

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Steps

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5
Set: Interface: Local Port Test type: Remote Payload Loopback Activation status: Create Note: If these fields are not changed, the default values are used.The default values are written in the lower part of the screen for every type of loopback.

When the time for the RF loopback is over, click on the pushbutton Show Result. Open the FTP session by entering the user name (admin) and the password (sysmanager).

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The next screen opens.

Drag on the PC file TestLoopResult.gz. This file can be opened by a double click with an editor and it includes all the test results. If during the loopback no error occurred, station A works properly: In Bad Octets counter must be zero, In Octets counter must be equal to the Out Octets counter and both must be in the In Good Octets counter.

If you drag on the PC (in the same directory of file TestLoopResult.gz) also file LoopTest.xsl, file TestLoopResult.gz can be opened also with a browser.

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4.2

Timed Tx Squelch
There is the possibility to control the temporary turning off of a radio system. The RF Transmitter is automatically turned on again at the expiring of the preset timeout. To configure the Test execute the following procedure. 1

4 5

Figure 16

Timed TX Squelch

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Measurement management

5 Measurement management
The Measurements menu provides the following options: View: Reading of the RF Tx - Rx power Rx Power: Recording/displaying of the RF Rx power measurement Counters: Measurements on the Ethernet traffic interface

Figure 17

Measurements

5.1

View Command
The View command of the Measurements menu opens the RF Measurements window which shows: Tx Operational Status: status of the Transmitter (Up/Squelch). Current values of the RF Tx and Rx power (the measurements are in dBm); Temperature: internal temperature of the FlexiPacket Radio;

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Figure 18

View Command

5.2

Rx Power Recording
It is possible to execute the Rx Power measurement. It is necessary the installation on the PC of the Microsoft Excel program to display the graphical diagram showing the outline of the measured parameter. For the recording follow the following procedure:

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Run, from the NE menu, the Recording in the Rx Power menu (figure below, step 1).

Figure 19 2 3 4

Rx Power Recording

Set the date, the starting and ending time of the recording operation (Figure 20 step 2). Click on Browse, specify the file name, the relevant path where to store the recording data (step 3) and click Open(step 4). Press Start to activate the recording (step 5). During the recording, it is always possible: to display the profile in the elapsed time of the measured parameter, click on Show; to stop early the recording procedure click on Close; the system asks for the confirmation about the interruption of the measurement.

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Figure 20 5

Rx Power Recording

At the end of the recording period, the system automatically runs the Microsoft Excel program and displays the measured parameter profile in the elapsed time.

Figure 21

Rx Power Recording (Chart tab-panel)

The same data in table form can be also displayed (figure below).

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Figure 22 6

Rx Power Recording (Data tab-panel)

Save by means of Microsoft Excel, if desired, the recording diagram.

5.3

Counters
The Counters menu allows to display the statistics information relevant to the 3 ports of the internal Ethernet switch.

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Figure 23

Ethernet counters

Ethernet counter meanings: Counter InGoodOctets InBadOctets InUnicast InBroadcasts InMulticasts InDiscards Description The sum of the lengths of all good Ethernet frames received, i.e., frames that are not bad frames The sum of the lengths of all bad Ethernet frames received The number of good frames having a Unicast destination MAC address The number of good frames having a Broadcast destination MAC address The number of good frames having a Multicast destination MAC address Counter that counts the number of good, non-filtered frames that normally would have been forwarded, but could not be due to a lack of buffer space Counter that counts the number of good frames that were filtered due to ingress switch policy rules Total received frames with an Rx errored signal and with a CRC erros Ingress counters

InFiltered InErrored

Table 5

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Counter OutOctets OutUnicast OutBroadcasts OutMulticasts OutDiscards E-CCM Sent Messages P-CCM Sent Messages

Description The sum of lengths of all good Ethernet frames sent from this MAC The number of frames sent that have a Unicast destination MAC addresss The number of good frames sent that have a Broadcast destination MAC address The number of good frames sent that have a Multicast destination MAC address Counter that counts the number of good frames that were filtered due to egress switch policy rules Total number of Continuity Check messages transmitted Total number of Protection Continuity Check messages transmitted

Table 6

Egress counters

Press Reset to reset the counters. By pressing the LLDP Counters button the Counters of the LLDP protocol (if the protocol has been enabled) will appear.

Figure 24

LLDP Counters Counter Description Total number of the valid LLDP frames received on a specific port Total number of the invalid LLDP frames received on a specific port Total number of the LLDP frames transmitted on a specific port Total number of the LLDP frames received on a specific port, and then discarded for any reason Total number of disconnections of the neighbour

Valid Received Frames Invalid Received Frames Transmitted Frames Agent Discarded Frames Age-Outs Number Table 7 LLDP counters

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6 Performance management
The basic requirement for performance monitoring is the ability to detect errors and failures while a radio link is in service. For this purpose, block error monitors are defined inside the Radio frame. Two types of performance are available: ACM Performance RSPI Performance interval of quarters of an hour interval of 24 hours.

The system foresees two measuring intervals for the performance data:

The performance windows display the counting of the performance for the current quarter/day and for the previous 16 quarters and four days. The time measuring unit is the second. The measurement of the quarter of an hour has the tolerance of 1 second; the measurement of the 24 hours has the tolerance of approximately 10 seconds. It is necessary to consider that it can be present a displacement of the measurements due to the tolerance of the quarzs equipped into the different units. The inner time reference is provided by the Controller. Usually, it is enabled, for the NE, the network synchronization. However, the user can set manually the date and time. The Suspect Period column, present for each record, allows the identification of the intervals into which there have been conditions such as to consider the measured performance as suspect and then not correct (maintenance operations, manual forcing etc.).

6.1

ACM Performance
The ACM performance menu shows the total number of seconds, during which the Radio link in Tx side (or in Rx side), a specific modulation profile has been used. The modem profiles are: Profile 1: 4 QAM Profile 2: 16 QAM Profile 3: 64 QAM Profile 4: 128 QAM Profile 5: 256 QAM Profile 6: not implemented Profile 7: not implemented

6.1.1

Displaying of the ACM Parameters


Open the performance monitoring view following the path in the figure below. Select the ACM menu Quarter for the 15 performance and Day for the 24 hours performance (steps 1 and 2).

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Figure 25

Displaying of the ACM Performance

Figure below displays the ACM Rx performance Quarter.

Figure 26

Displaying of the ACM Rx Performance (Quarter)

Figure below displays the ACM Rx performance Daily.

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Figure 27

Displaying of the ACM Rx Performance (Daily)

Figure below displays the ACM Tx performance Quarter.

Figure 28

Displaying of the ACM Tx Performance (Quarter)

Figure below displays the ACM Tx performance Daily.

Figure 29

Displaying of the ACM Tx Performance (Daily)

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6.2

RSPI Performance
Basic definitions RSPI (Radio Section Physical Interface) performances are parameters allowing estimates and statistics on the RF transmission. The parameters are reported in table.

RF Rx Field RF Tx Field

Seconds in which the RF Rx power is lower than a settable threshold value Seconds in which the RF Tx power is higher than a settable threshold value

Table 8

RSPI Performance

It is possible to set up to 4 different thresholds for the RF Rx power (RLT Thresholds) and 2 threshold for the RF Tx (TLT Thresholds). The TLT parameters can be applied only if the ATPC management is implemented on the equipment.

6.2.1

Setting of the RSPI Parameters


Open the performance setting window following the path in figure. The Performance Setting window allows setting the values of the measurement of the RSPI performance (steps 1 and 2).

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Figure 30

Setting of the RSPI Parameters

6.2.2

Displaying of the RSPI Parameters


Open the performance monitoring view following the path in figure below. Select RSPI menu Quarter for the 15 performance and Day for the 24 hours performance (steps 1 and 2).

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Figure 31

Displaying of the RSPI Performance

Figure below displays the RF Rx RSPI performance Quarter. For each measurement interval are reported: The maximum and minimum values of RF Rx power detected in the interval displayed in the RLTM column. The count of the seconds in which the RF Rx power has been lower than the four preset RLT thresholds displayed in the RLTS column. RLT: Received Level Threshold RLTM: Received Level Tide Mark RLTS: Received Level Threshold Second

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Figure 32

Displaying of the RSPI Rx Performance (Quarter)

Figure below displays the RF Rx RSPI performance Daily.

Figure 33

Displaying of the RSPI Rx Performance (Daily)

Figure below displays the RF Tx RSPI performance Quarter. For each measurement interval are reported: The maximum and minimum values of RF Tx power detected in the interval displayed in the TLTM column. The count of the seconds in which the RF Tx power has been higher than the four preset TLT thresholds displayed in the TLTS column. TLT: Transmitted Level Threshold TLTM: Transmitted Level Tide Mark

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TLTS: Transmitted Level Threshold Second

Figure 34

Displaying of the RSPI Tx Performance (Quarter)

Figure below displays the RF Tx RSPI performance Daily.

Figure 35

Displaying of the RSPI Tx Performance (Daily)

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7 Administration tasks
All the tasks list in this chapter are normally performed by the Administrator.

7.1

Security
Open the Security menu (figure below).

Figure 36

Security

If you are logged-in like Administrator the following parameters can be set (Figure 37): Admin / Read Write / Read Only: Passwords (Note: the passwords must be not less than 6 characters and not more than 12 characters). Authentication Trap: Enable / Disable To change the user password double click on the User Password field.

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Figure 37

User Password change

7.2
7.2.1

Product and Software menu


Equipment Software Data View
Select Product and Software and click on Equipment to open the Equipment Software Inventory Data window, that shows the following software data: check sum, software release and build of the software uploaded on the active memory bank; check sum, software release and build of the software uploaded on the standby memory bank; version of the software running on each hardware module.

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Figure 38

Equipment Software Data View

7.2.2

Software Download
From LCT, it is possible via FTP to execute the download of the equipment build software, without any interruption of the operation. The download procedure via FTP uploads the software build on the standby bank; the system keeps running the pre-existing software on the active bank. To make active the new build software, it is necessary to execute the switching of the banks. The switching operation runs the new version of the software. To download the build software, follow the instructions (refer to the paths in the figures): 1. 2. 3. 4. Click on Product and Software Click on FTP Transfer Insert User Name = admin and Password = Administrator Password; Click OK

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Figure 39

Software Download

5. The FTP client opens; select the file standby.pec from the PC and drag on the NE directory (in the example:10.10.10.47). 6. Confirm the operation and wait until the File Transfer is completed.

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Figure 40

Software Download

7. Click on Equipment. 8. Click on Switch Software Loads.

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Figure 41

Software Download

9. The Switch Software Loads screen opens. Two ways are available: a) Click on Immediate Switch to start with the swap of the two loads: the standby load becomes active and the active load becomes standby. b) Click on Schedule to set the date and time of the activation of the standby load.

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Figure 42

Software Download

Click on Delete to cancel the scheduled date.

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7.2.3

Product Inventory Data


The Product Inventory Data menu allows accessing to the inventory data (memorized into non volatile memories). Follow the path in the figure.

Figure 43

Product Inventory Data

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7.2.4

LCT version
The LCT push-button opens the About LCT window, which displays the following software data: code of the software for the equipment management; version of the equipment software plug-in; version of LCT engine.

Figure 44

Product Inventory Data

7.3

License Upgrade
The license is stored into the Memory Hardware. When a change of the functionalities (subject to license) is required, the NE check if the fees and the credits allow the new setting. Pressing the License Upgrade push-button into the Equipment window, the Feature Control window opens, where it is possible to check the current license parameters and to insert a new license for expanding the software functions. Follow the paths in Figure 45 to upgrade the license.

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Two ways to upgrade are available: with the License Manager Tool (with the hardware key) (Figure 46) with the CLicS application (Figure 47)

Figure 45

License Upgrade

To generate a new license the License Manager Tool or the CLicS application must be used. With these applications the new values to be inserted in the four License Key fields are calculated. The instructions to use the License Manager Tool are given in chapter 8.1 Instruction for Licence management with the Licence Manager Tool and the instructions to use the CLicS are given in chapter 8.2 Instructions for fetching license key from CLicS system.

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Figure 46

License Upgrade with the License Manager Tool

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Figure 47

License Upgrade with CLicS

Note: There are four text fields for the four blocks of the license. If the value entered in a text field is valid, a green sign "V" appears under the block. If the user enter a wrong value in one of these text fields, under the same text field will appear a red cross indicating the not valid value. When all the four blocks are correctly filled, the user will see the four green "V" signs under the text fields and the "OK" button will be enabled.

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7.4

Reset
Follow the path in the figure.

Figure 48

Reset

Three types of Reset can be activated: Controller Reset: reboot of the Controller (no traffic impact) Configuration Reset: set of the default configuration of the FlexiPacket Radio Hardware Reset: switch off and switch on of the FlexiPacket Radio

7.5

Backup and Restore


A backup file, which contains the NE configuration, can be saved on the PC. (Refer to paragraph 7.5.1).

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A previous saved backup file can be downloaded to the NE by the Restore menu. (Refer to paragraph 7.5.2).

7.5.1

Backup

Figure 49

Backup

To save the backup drag the backup file on the PC.

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7.5.2

Restore

Figure 50

Restore

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7.6

NE Info
The NE Info menu allows to write notes (e.g.: installation data, wrong operation type, contact inforamtion,etc.). In the lower part of the NE Info the System UpTime information is given. This is the total operating time (in sec) starting from the first switching on.

Figure 51

NE Info

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8 Licence management
8.1 Instruction for Licence management with the Licence Manager Tool
To use the Licence Manager Tool follow the following steps. The License Manager tool for FlexiPacketRadio foreseen the use of a License Key (HASP Key, an Aladdin usb device). Steps 1 Step 1 Install License Manager tool by running SETUP.EXE . The window below will appear on the screen. Unselect the other components and leave only the components as shown.

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Scroll down with the right bar in the previous window to display this component.

After the component selection press the Next button. A new window will appear on the screen. 2 Step 2 Select the folder to install NSN License Manager.

If on host pc is not present the NE Manager Enviroment (LCT/NetViewer) the folder selection is free (i.e. as reproted in the window below), otherwise if NE Manager Enviroment (LCT/NetViewer) is already installed, the folder must be <LCT>/Appl where <LCT> is the folder chosen for LCT/NetViewer installation.

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Press the Install button. A new window will appear on the screen.

Step 3

Press the Yes button to install the License Key (HASP Key) driver on PC. A new window will appear on the screen..

Step 4

Wait until the driver installation is completed. When the driver installation is completed a new window will appear on the screen.

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Step 5

Press OK and Close button to terminate the License Manager tool installation procedure.

Step 6 Insert the License Key into USB port of the Lab. PC and wait the new hardware acknowledgment by file system. When the red led in the License Key is lighted on, the License Key is ready to use with the License Manager tool.

Step 7 The launch of License Manager tool is available on desktop, in Start Menu (in NSN License Manager folder) and also in LCT /NetViewer depending on the previous selections..

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Step 8 Connect the LCT to FlexiPacketRadio, open License Upgrade window and read License Mask and Challenge Number.

Step 9 Run the License Manager tool directly from the LCT window, by means of License Key Generation button, if in the previous step 2 the <LCT>Appl path has been specified. Otherwise run the License Manager tool from start menu as follow: Start > All Programs > NSN License Manager > lm_FlexiPacketRadio

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License Key generation window opens:

Press GENERATE button ONLY when all the boxes have been filled with the correct and real values. When License Key is generated, the value of the updated feature is subtracted from the available Credits on Key. Moreover every License Key is strictly associated to the FlexiPacketRadio that has the specified License Mask and Challenge Number. 10 Step 10 Press OK button on status window and DO NOT CLOSE the License Key Generation window (for more safety memorize the four License Key fields in a file)

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11 Step 11 Press Modify License button on the License Upgrade window of the FlexiPacket Radio. The window below will appear. Press Modify button In order to enable License Key writing:

12 Step 12 Copy the first field of generated License Key into the License Key # 1 field:

13 Step 13 Repeat the previous step for the other 3 fields of the License Key and press OK button on New License Key window.

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14 Step 14 Now verify that License Upgrade window displays the new value of License Type for the FlexiPacketRadio equipment.

15 Step 15 Close License Key Generation window (Quit button). At this point the License Upgrade procedure for FlexiPacketRadio is completed.

The License Key can be entered in the FlexiPacketRadio also by means of a SNMP MIB Browser as for example MG_Soft, modifying the relevant tree leaf (flexiPacketCfgLicenseKey). To make easier this operation, the License Key is displayed also in SNMP coding by tick. The relevant check box as explained in step 9, so it can be entered by means of Cut and Paste operation.

8.2

Instructions for fetching license key from CLicS system


To use the CLicS system follow the following steps. 1 Send following text message via SMS to CLicS system number +358 40 4800 500. "StockID TargetID". Use single space between StockId and TargetId. Example message J22A3 D24612345. a StockID is available from CLicS system. CLicS is the web based tool hosted in NOLS portal, CLicS handles license delivery for NSN. User should login to NOLS portal via link https://online.portal.nokiasiemensnetworks.com and navigate from Care > CLicS menu. From CLicS home page, click left hand side link "Support for SMS Delivery" to search for the customer's stocks. Right

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Product and Customer need to be selected to fetch the right license stock. From the search results, note down the license Stock ID.

Target ID is the device serial number of the Network Element to which License key has to be installed. Target ID is not case sensitive; AB and ab are treated as same.

If request is successful, you will receive response text message from CLicS. Message format is" SI - <SALES ITEM DESCRIPTION > Target id - <TARGET ID>, License key- <LICENSE KEY>. If request is not successful, the error messages listed in par. 8.3 can be received.

8.3

Troubleshooting instructions
Error Code 001 Error scenario Incorrect message format System Response Error 001: Incorrect message format. Please send message in format "STOCK-ID DEVICE-SERIALNUMBER". NSN/CLicS Corrective instruction User should send message again with correct message format. Message format expects at least 2 words. First word is considered as StockID and 20 characters after the first space will be considered as target ID.

Table 9

Troubleshooting instructions

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Error Code 002

Error scenario Requester's mobile number cannot be identified in system

System Response Error 002: Access rights denied for requested mobile number. Please contact NSN Contact / NOLS Support for correcting mobile number in NOLS account. NSN/CLicS Error 003: You do not have sufficient access rights for CLicS SMS service. Please contact NSN Contact Person/CLicS Local key users for access rights. NSN/CLicS Error 004: Stock-ID ABC is not valid. Please type the correct Stock-Id. NSN/CLicS

Corrective instruction User's mobile number cannot be traced back to a valid NOLS account. If user has existing NOLS account, mobile number update can be requested by email to NOLS Support team. If user does not have NOLS account, request NOLS support for creating new account. User has a valid NOLS account with correct mobile number. But CLicS tool access or/and CLicS Subcontractor role is missing. CLicS Local key user should be able to provide the needed CLicS roles. The stock id sent by user is incorrect and does not exist in CLicS. Correct Stock-Id should be noted down from CLicS application web interface from left hand menu "Support for SMS Delivery". Stock is valid, but user does not have access to the mentioned stock. Stocks are associated with customers. User should be mapped to the customer to enable access to the stocks belonging to that customer. CLicS Local key users should be contacted for mapping user to needed customers in CLicS system.

003

Mobile number is valid, but SMS license delivery access missing

004

Stock ID is invalid

005

User does not have access rights to create licenses from requested stock.

Error 005: You do not have access to license keys from stock ABC. Please contact NSN Contact /CLicS Local key users to get needed access rights. NSN/CLicS

Table 9

Troubleshooting instructions (Cont.)

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Error Code 006

Error scenario Stock does not have any more capacity available for license key creation

System Response Error 006: Stock ABC does not have capacity available for license creation. Please contact NSN for solving the problem. NSN/CLicS

Corrective instruction Stock available capacity is zero. This is possible if: All ordered licenses are used > more licenses need to be ordered Licenses are ordered, but order is cancelled / GI not issued/ GI cancelled. > contact SAP local key users for correcting the problem

007

License generation failed due to system problem

Error 007 - License generation failed. Please contact NSN Contact Person to investigate the problem. NSN/CLicS

License generation failed due to system related problem. This is possible if any system component is down (NAIP, CLicS, and NOLS) or not working. User can try after sometime; it will work if the problem was temporary. CLicS IT Support should be contacted according to support model to troubleshoot the problem. CLicS system allows device serial numbers (target id) of maximum length 20 characters. Please type the correct target id.

008

Device Serial number length exceeds limit

Error 008 - Entered Target ID has more than 20 characters, Please check if the target id (device serial number) is correct. NSN/CLicS Error 009 - Entered Target ID contains invalid characters, Please check if the target id (device serial number) is correct. NSN/CLicS

009

Device Serial Number format is invalid

The target ID contains characters which are not allowed. Allowed characters are ASCII characters within range 0127. CLicS IT support should be contacted for further details.

Table 9

Troubleshooting instructions (Cont.)

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Error Code

Error scenario No response from CLicS after 15 minutes SMS request is sent (in average response is expected in less than 5 minutes)

System Response User gets no response from CLicS after SMS request is sent

Corrective instruction Technical problem contacting BookIT server. CLicS IT support should be contacted for troubleshooting the problem on BookIT server.

Table 9

Troubleshooting instructions (Cont.)

8.4

Contact & Reference Information


List of countries and operators supported for SMS License delivery - add link here CLicS Local key user list can be found from https://inside.nokiasiemensnetworks.com/global/Company/Organization/OPS/Integ rated_OEM_and_Digital_Supply/Digital_Delivery_Center/Central_Licensing_Syste m_CLics/Pages/Central_Licensing_System_CLicS.aspx NOLS Support desk contact - nols.support@nsn.com CLicS IT Support: RMT ticket should be raised to CLicS IT support via one of following ways Key Users are authorized to contact CLicS Application Support directly by Request Management Tool (RMT) Key Users may also contact NOLS Support Desk by email (NOLS.Support@nsn.com) in order for NOLS Support Desk to create the request by RMT to CLicS Application Support.

8.5

How to test SMS connectivity with CLicS system


Send the following message via SMS to phone number +358404800500: ABCD 123456789 Test successful: Confirm that you receive an error message response from +358404800500 Error 002: Access rights denied for requested mobile number. Please contact NSN Contact Person/NOLS Support for creating NOLS account or update mobile number in existing NOLS account. or another error message. Test failed: If no respnse is received,connectivity test is considered failed Please contact CLicS support / CLics key uesrs and provide following information: time and date of testing your mobile number and country local mobile operator used

8.6

Contact information for help


CLicS support and key user organization can be contacted for help:

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ursula.makela@nsn.com (+358504872769) / CLicS global key user yuan.1.ma@nsn.com (+8613501749981) / CLicS global key user sujay.saha.ext@nsn.com (+358466140416) / CLicS application support lead swlk.support@nsn.com / CLicS application support

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