intertec AiMS - CASE Study of Abu Dhabi Airport

Customer

The airport was first opened
in 1968 under the name Al
Bateen Airport (AZI/OMAD)
and was located in Abu
Dhabi island/city. Due to the
development of the city, the
airport was moved and re-
opened in 1982 under its
current name, the Abu
Dhabi International Airport
(ADIA). The new airport is
located 32km (20 miles)
southeast of the city,
positioned at latitude 24 41
(N), longitude 54 67 (E).

Airport Facilities
The modern airport has one
passenger terminal which is
satellite (donut) shaped with
telescopic boarding
walkways, which eliminates
the need to walk through
long airport corridors. The
inside of the passenger
terminal is covered with
blue-tiled atrium and
contains the Abu Dhabi
Duty Free, which has twice
won the best travel retailer
in the Middle East. The
airport also contains 1
runway that is 4.1km (2.55
miles) long, 2 cargo
terminals, 12 gates, 5
baggage claim belts, and 24
aircraft stands. The airport
currently accommodates 40
passenger airlines, which
serve a total of 90
destinations. The airport
also contains 36 check-in
counters and an 18-hole
sand golf course.


www.intertecsys.com


CASE STUDY
A8U 0HA8 AFPDFT |PLE|ENTS NTEFTEC AI|S
TD STFEA|LNE DPEFATDNS AN0 FE0UCE CDST


"The aIrport support staff orIgInally numbered 50 employees. SInce IntroducIng the AI|S system, It
has dropped to 24".
Mr. Al Asyar, Fnance Head, Abu 0hab Arort


The ChaIIenge
As wIth most busInesses, today's world essentIally requIres aIrports also to maxImIse revenue,
mInImIse costs and Improve servIce effIcIency. AIrlInes demand It and AIrport authorItIes Impose It, as
It helps both to achIeve these end objectIves.

The delIvery of Improved servIces, Increase In operatIonal effIcIency E productIvIty by capturIng
revenue InformatIon at the source of orIgIn, and preparatIon, delIvery and management of all
documentatIon requIred In the process, Is of paramount Importance In ensurIng a fast E truly
effectIve busIness solutIon.

The challenge for Abu 0habI nternatIonal AIrport, UnIted Arab EmIrates, wIth an everIncreasIng
passenger E cargo traffIc, was four folds:
1. To streamlIne Its servIces to aIrlInes E all related operatIons
2. nstantaneously capture all charges for provIded servIces
J. To InvoIce the aIrlInes wIthout delays, to maxImIse the cash flow
4. Complete reportIng mechanIsm, at any poInt of tIme, regardIng revenue and operatIons


The SoIutIon
ntertec AIrport nformatIon |anagement System (AI|S) was Implemented at the aIrport to Introduce
a comprehensIve solutIon that automates:

AIrcraft handlIng IncludIng passenger and cargo detaIls, capturIng the servIces provIded to
aIrcraft and passengers, and generatIng nvoIces
mport Cargo processIng from flIght arrIval to goods delIvery In Imports
Export Cargo processIng from goods acceptance to loadIng of the cargo to prIntIng of the
ATA standard flIght manIfest In exports
UnIt Load 0evIces AdmInIstratIon
Purchase and nventory |anagement
Passenger TIcketIng
Excess 8aggage |anagement

Each subsystem of AI|S contaIns comprehensIve, parameterIsed and customIsable features to quIckly
E accurately handle all charges/prIcIng. 0urIng the operatIonal actIvIty, these parameters provIde
costIng of each IndIvIdual servIce rendered to the aIrlInes.

All above subsystems are Integrated to a powerful FInancIal |anagement System that delIvers the
followIng modules:

FInancIal AccountIng
8udgetIng
nvoIcIng
FIxed Assets


intertec AiMS - CASE Study of Abu Dhabi Airport

Intertec AiMS



Intertec AiMS is meant for
international and domestic
airports with the prime
objective of control
management & accounting of
all its revenue generating
departments.

Modules
- Airport Services
- Aircraft Handling& Airline
Invoicing
- Unit Load Devices (ULD)
Administration
- Passengers Ticketing
- Excess Baggage Ticketing
- Import/Export Cargo
Handling
- Materials Management
- HR Management
- Financial Management
- General Ledger
- Accounts Receivable
- Accounts Payable
- Fixed Assets Management
- SITA Messaging Interface

Contact Intertec

www.intertecsys.com

info@intertecsys.com

Dubai
Tel: +971-4-2221338
Fax: +971-4-2274937

India
Tel: +91-22-56923961
Fax: +91-22-28260250

United Kingdom
Tel: +44-208-292 4840
Fax: +44-208-342-0269


www.intertecsys.com

Posted On: 06 June 2005



The enefIts
Fast E accurate capturIng, at source, the detaIls of all operatIonal servIces provIded by
the aIrport to the aIrlInes E calculatIon of charges applIcable for these servIces.
Fast E accurate revenue accountIng that provIdes Instant feedback to the aIrlInes and
greatly Improves bIllIng and receIvable processIng, resultIng In enhanced cash fIow for the
AIrport.
Complete E accurate reportIng of all aspects of the operatIons that provIde uptothe
mInute |anagement nformatIon Systems to react to any decIsIon makIng.
HIghly automated accountIng processes that produce, among many other accountIng
reports, the TrIal 8alance, ProfIt E Loss Account and 8alance Sheet.
mproved staff management, resource cost reductIon and turn-around tIme.
Support for multIple aIrports under the same authorIty wIth IdentIcal codIng structure,
from wIthIn a sIngle Installed system.
A sIngle servIce provIder that offers a complete endtoend solutIon.


Customer ExperIence
"SInce AI|S IntroductIon In July 2001 resource staffIng effIcIency have Increased, costIng of all
aIrports servIces have been streamlIned, aIrlIne InvoIcIng sped up, and management InformatIon Is
avaIlable at a greatly Improved pace. The support staff orIgInally numbered 50 employees. SInce
IntroducIng the AI|S system, It has dropped to 24".

Speed E accuracy In InvoIcIng to aIrlInes for varIous servIces provIded has Increased to such an
extent that aIrlInes are now complaInIng that the turnaround tIme for payment has shortened far
too much; A great desIre of any supplIer to Improve Its cash flow sItuatIon In thIs manner.

Mr. Al Asycr, Fncnce Hecd, Abu 0hcb Arport


TechnoIogy
ntertec AI|S Is completely Dracle technology drIven. The current versIon uses Dracle 10g
and Forms 10g to delIver an effIcIent E powerful user Interface.
The 0atabase server Is capable of runnIng on UnIx, LInux or WIndows Server, wIth the
ApplIcatIon Server and clIents In a WIndows operatIng envIronment.
t Is coupled and secured wIth Dracle's 0ata FeplIcatIon facIlItIes that assure contInuous
database support by maIntaInIng several, mIrrored, servers synchronIzed. FaIl over Is
automatIcally enlIsted to contInue to provIde unInterrupted servIce to the user staff.


About Intertec
ntertec Is a leadIng nformatIon Technology company that Is focused on empowerIng busInesses
wIth cuttIngedge technology solutIons. WIth over 14 years of experIence In provIdIng technology
solutIons to organIzatIons In a dIversIty of vertIcals, and to the government sectors, the company Is
focused on delIverIng hIghqualIty products and servIces In many crItIcal domaIns IncludIng
technology solutIons ImplementatIon, customIzed applIcatIon development, hardware
Infrastructure, product deployment E traInIng, complete network solutIons and T consultancy. The
core solutIons and servIces also Include Knowledge |anagement, Systems |anagement, Asset LIfe
Cycle |anagement, Contact Center SolutIons and SecurIty ServIces.

For more, please vIsIt: www.Intertecsys.com or contact us.