a publication of DENTSPLY Ceramco

Volume 2. Issue 2.

Six Terri Lane, Burlington, NJ 08016 800-487-0100

Summer 2003

IN THIS ISSUE
Dentsply Ceramco Grabs Chicago Meeting Spot Light. illumin Simply Brighter Sids Tips on Cercon Maintenance. How the Brain Keeps Track of End Mills Cercon Ceram S for Zirconia Substructures. Keys to Success! Summer/Fall Course Schedule for Burlington, NJ Training Facility

DENTSPLY Ceramco Grabs Chicago Meeting Spot Light.

URLINGTON, NJ (March 6, 2003) With a red Corvette on the aisle and filled CERCON seminars in their booth, DENTSPLY Ceramco received overwhelming attention from dental professionals at the Chicago Dental Societys 138th MidWinter Dental Meeting, held in the McCormick Place, Lakeside Center.

Contributing Staff
Ellen Saunders Editor Keri Worob Assistant Editor Mike White Contributing Associate V. Sundar Contributing Associate Gary T. Christy Graphic Designer

For more information contact Keri Worob at 800-487-0100 Ext. 6083

Ceramco unveiled their CERCON Smart CeramicsSM Beauty and Brawn Sweepstakes at this meeting, which would award a licensed dentist with a grand prize of a two-year lease on a 2003 Corvette. Visibility for the Ceramco booth was highlighted in the Chicago Dental Societys DAY BY DAY newsletter, which captured the CERCON display in its photo of the meetings ribbon cutting ceremony. "We were thrilled to have both an exciting offer and educational programs for dentists and their staff at this years Mid-Winter meeting," said Tim Mack, V.P., General Manager of DENTSPLY Ceramco. "After all, whats more symbolic of beauty and strength in America than a Corvette? To the metal-free ceramic market, our CERCON System is all that and more," he concluded. CERCON educational seminars were presented on the hour Friday and Saturday by a variety of well-known clinicians using the zirconia restorative system, first launched in the fall of 2001. It was standing room only in the theater for presentations by Lou Graham, DDS, Chicago, IL.; David Little, DDS, San Antonio, TX; Mark Latta, DMD, MS, Omaha, NE; Karl Leinfelder, DDS, Chapel Hill, NC., and Michael DiTolla, DDS, FAGD, Newport Beach, CA. In two days of lectures nearly 300 CERCON Sweepstakes entries were received.
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Cercon Circle is a publication of DENTSPLY Ceramco

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DENTSPLY Ceramco Grabs Chicago Meeting Spot Light.

After one of his presentations, Dr. Graham commented, "the CERCON all-ceramic system has been in Europe for years before it was introduced in the U.S. in 2002. So, its not new and it is receiving a lot of attention due to its successful four-year clinical history and its versatility. Unlike other options, CERCON uses esthetic zirconia core materials, which can then be cemented routinely," said Dr. Graham. "The key (to this material) is its strength. And theres clinical and scientific data to back this up. Zirconia will not fatigue dramatically like previous ceramic cores. It has unique self-healing properties that actually repair early cracks. Labs can create durable bridges will small 3 x 3 connectors. I feel very comfortable delivering Cercon restorations," said Dr. Graham. Zirconia (zirconium oxide, ZrO2 ), a highly stable oxide ceramic, has been used for over 33 years in industrial applications and as a bio-material where high strength and reliability are essential. Zirconia is currently the material of choice for hip replacements, an application demanding exceptional physical, mechanical, and chemical properties. Through May 15, 2003, the CERCON Beauty and Brawn Sweepstakes was open to all licensed dentists practicing in the Continental United States. Dentists who participated in a CERCON demonstration at the Thomas P. Hinman Dental Meeting in Atlanta, Ga., or the California Dental Meeting in Anaheim, California, or prescribe CERCON, were authorized to enter the sweepstakes. Dentists who prescribed CERCON restorations could enroll by completing an entry form available from their CERCON lab or from DENTSPLY Ceramco - and returning it and a copy of the prescription to their CERCON certified lab. The number of entries were not limited. Additionally, first, second, third and fourth place prizes of Corvette bomber jackets, XBox Game Systems, die-cast pace cars and fitness bags were available to dentists, dental hygienists, dental technicians and dental assistants who participated in a CERCON demonstration at the DENTSPLY Ceramco booth. The CERCON Smart Ceramics System, which includes milling, sintering and suction units and an assortment of cosmetic veneering ceramics, was developed after eight years of university and industry research and three years of successful clinical study. The CERCON Systems Zirconia material has exceptional strength and fracture toughness

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properties, unequalled by any other dental ceramics available today. Dentists can use more efficient, conventional cementation procedures with single CERCON crowns or with multiple bridge units up to 38 millimeters. DENTSPLY Ceramco, founded in 1958 and known for successfully commercializing the first dental porcelain for veneering metal frameworks, is the crown and bridge Laboratory Products Division of DENTSPLY International. DENTSPLY, the worlds leading dental company, designs, develops, manufactures and markets a broad range of products for the dental markets world-wide. In December 2001, DENTSPLY acquired the German company Degussa Dental AG., to become the industrys largest and most comprehensive resource for crown and bridge dental products and services. DENTSPLY International has facilities in 22 nations and distributes products in over 100 countries under some of the most well known brand names in the industry. For more information about DENTSPLY Ceramco, visit www.ceramco.com.

Bill Turner Turner Communications

n a study by the American Academy of Cosmetic Dentistry, AACD, consumer demand for tooth whitening procedures has increased by more than 300% since 1996. This has translated into more dentists offering in-office treatments and many dental companies producing over-the-counter (OTC) whitening products1. Industry analysts anticipate that in 2003 as many as 100 million US consumers will spend $2.3 billion for teeth whitening products and services. This increase in consumer demand for whitening products has a direct impact on shades requested by dentists for crown and bridge restorations. So, what is your lab doing to meet this
Cercon Circle is a publication of DENTSPLY Ceramco

heightened demand for whiter, brighter restorations? How are you maximizing your labs potential to provide restorations, as well as these needed solutions to your customer, the dentist? Simply answered - the illumin White Shade System by DENTSPLY Ceramco. This system is the perfect complement to your labs existing product offering. Not only is it a restorative shade system; it is also an esthetics management solution.
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illumin Simply Brighter

The illumin White Shades are available in several DENTSPLY Ceramco veneering materials, including Cercon Ceram S porcelain. The system includes: 8 highly esthetic shades that permit the fabrication of restorations to match various degrees of bleached dentition. A greater range of whiter and brighter shades than is currently available in any other shading system on the market, extending from a warm white through a pure white. Out-of-the-bottle white shades which enable technicians to create bright, white restorations, while maintaining the fluorescence and opalescence that natural teeth possess. The illumin White Shade System also presents a fantastic opportunity to market the Cercon Smart Ceramics system to your customer base. The illumin Shade Guide can be presented as a value added benefit to dentists. This shade guide is a perfect way to convey the shades necessary to match their patients bleached dentition when prescribing a crown or bridge.

Before

Set recall points for bleaching treatments that renew the smile. Effectively communicate the degree of chroma and value of a restoration in the bright, white shades. Request illumin crowns, bridges, inlays and onlays in PFM, all ceramic, indirect composite and Zirconia! For added benefit, customize the illumin White Shade Guide with your labs logo and use it as a promotional item.

After
Restorations made by Master Ceramist Makoto Inoue, MDT, Beverly Hills Dental Studio, Beverly Hills, CA, USA. Dentistry by Laurence Rifkin, DDS, Beverly Hills, CA, USA.

Practitioners now have a better communication system for dentists, laboratory technicians and patients. The illumin White Shade Guide enables practitioners to: Initiate programs to help patients determine desirable bleaching goals goals that reach beyond the Vita2 Lumin shade guide. Agree on expectations, and manage results for maximum patient satisfaction.

DENTSPLY Ceramcos illumin White Shade System offers the most comprehensive line of ultra white shades on the market today. They enable the dentist and laboratory to satisfy with ease their patients growing demand for whiter and brighter dentition. Call your DENTSPLY Ceramco Sales Representative, or the Customer Service Department for details on bulk pricing and customization of the illumin White Shade Guide, today! Deidre Cargile Associate Product Manager
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http://www.aacd.com/press/releases/2002/11-18.asp Vita is not a registered trademark of DENTSPLY Ceramco

Sids Tips on Cercon Maintenance

Q: How does the Brain keep track of the End mills?
A: When you use a 38mm block it will subtract 4 from the End Mill count. Using a 30mm block, it will subtract 3. Using a 12mm block, it will subtract 1.

Q: How do I change an End Mill?

A: If you are changing one because it broke, below are the steps to follow: 1. Press the Menu button until you come to the tool change operation and then press start. 2. Select the type of End Mill that you are changing, press start and the bar code scanning light will come on. 3. Scan the bar code on the End Mill. 4. Remove the old End Mill. 5. Clean out the hole for the End Mill. 6. Place the new End Mill in and move it back and forth until you hit the bottom. This will ensure that there are no air gaps. 7. Tighten the allen screw on the spindle. Make sure that the flat surface on the End Mill is where the allen screw hits. Note: You can start from step 3 and continue if you are replacing the End Mill because it has reached 0.
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Q: My Brain scan light comes on and the Display says "Tool Change?"
A: When the machine counts down to 0 it will ask you to scan a barcode for a new *End Mill. The machine will not continue until you have replaced the new End Mill. The Brain will display a warning when the End Mill count reads 12 or below.

Q: I broke an End Mill. Do I have to change both End Mills?"

A: No, the machine keeps track of the coarse and fine End Mill counts separately.

Cercon Circle is a publication of DENTSPLY Ceramco

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Sids Tips

continued
4. Make sure that bag is still square before closing the cover. 2) If you are reusing the bags, this will cause the Clean to ask for the bag to be changed sooner. The reason is, dust will start penetrating into the bag and not allow proper air flow through the bag.

Q: My block or End Mill will not scan. Can I use another block or End Mill bar code?
A: No, it is important that you use the bar code that comes with the block or End Mill. The bar code gives the Brain important information that is needed for calculating the milling process.

Q: When I change the bag on the Cercon Clean, how full should it be?
A: When you change the bag for the Clean, it should be between 1/4 to 1/3 full. Your bag on average should last as long as your End Mills. If you have recently changed the bag, or you are changing an un-full bag because it is asking you to change it again, it could be due one of the two reasons listed below. 1) The bag was not properly installed into the Clean. To install a bag you should follow these steps. 1. Fold the two ends of the bag forward then backward. The fold should be about 2 inches. 2. Square the two ends like a paper shopping bag. 3. Keeping the bag square, insert it into the clean and connect it.

Q: What preventive maintenance is needed on the Cercon Clean?

A: When changing the Cleans bag, you should check two things: 1) The Cercon Clean has a fine filter that should be checked and cleaned when dirty. Follow the instructions in your owners manual to remove and clean the filter. 2) The compartment that the bag is in should be dust free. Blow out any dust that may be in the compartment. If it is not kept clean, it could cause motor damage.
*End Mill = cutter/bur For tech answers email certechspt@dentsply.com

Sid Downer Repair Supervisor

CERCON CERAM S for Zirconia Substructures. Keys to Success!!!!

s with any good quality porcelain, there are keys or main points which sometimes need emphasis to help laboratories achieve the desired results. Cercon Ceram S is very high quality porcelain following in the footsteps of other Degussa products such as DuceraGold (GoldenGate) Duceram, Duceram+ LFC and others. The shading system is similar to these porcelains and that of other European style porcelains. The Cercon Ceram S can produce beautiful restorations and exacting shades. European style porcelains such as Creation (Jensen Industries), Omega 900 (Vident), Duceram+ (Dentsply) and Cercon Ceram S depend on achieving "translucency",or "vitality" by the final layer being clear or opal clear overlays of the incisals and the dentins. The result is that for our American style build-ups, the dentin direct from the bottle is not as translucent without this final overlay of enamels. To achieve this "vitality" with an American style build-up (3 to 4 powders), For the perfect fit, use a red or blue the translucency modifiers are used. In all porcelain systems, there are always prodCrayon type pencil and mark any ucts to create more or less translucency in the dentin. "Horizontal" or "Diagonal" milling These are products like "opaceous dentin" (OD) to opacify and "clears" to cremarking. Use fine carbides on slow ate more translucency. The Cercon Ceram S has the equivalents. They are speed and carefully remove these Chroma Dentin (CD + the shade) and TC (Transpa Clear). milling marks. To get this vitality without the overlays, we add TC to our powder dentins. 1 TC to 3 parts enamel

1 TC to 3 parts Dentin This addition of translucency modifiers will allow you to produce restorations with added VITALITY.

Robert M. Michael, CDT, BS Manager - Technical Education Center

Summer/Fall Course Schedule 2003

Burlington, NJ Training Facility
Summer Course Schedule June, July, August of 2003
Course Description
Cercon Smart Ceramics Masters Course Creative Ceramics Using Duceram Plus with Larry Lindke Basics of Alloy Selection & Processing Fundamentals of Dental Ceramics Cercon Smart Ceramics Cristobal+ Basics of Alloy Selection & Processing PFM Speed and Shape = Profit Creating the Perfect Hollywood Smile Pressable Ceramics Cercon Smart Ceramics Fundamentals of Dental Ceramics Masters Course Creative Ceramics Mastering Dental Esthetics Axel Seeger Course PFM Speed and Shape = Profit Creating the Perfect Hollywood Smile FAC & Finesse Pressables Basics of Alloy Selection & Processing Fundamentals of Dental Ceramics Cercon Smart Ceramics Masters Course Metal Free Restorations The Ultimate Esthetic & Biocompatible Answer PFM Speed and Shape = Profit Creating the Perfect Hollywood Smile 2 Day - Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 1 Day Hands-On 2 Day Hands-On 1 Day Hands-On 1 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 1 Day Hands-On 1 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 1 Day Hands-On 1 Day Hands-On

Date
June 5, 6 June 12, 13 June 16, 17 June 18, 19 June 19, 20 June 20 June 23, 24 June 25 June 26 June 26, 27 July 10, 11 July 15, 16 July 17, 18 July 24, 25 July 31 August 1 August 7, 8 August 11, 12 August 13, 14 August 18, 19 August 21, 22 August 27 August 28

Fall Course Schedule September, October, November of 2003

Creating Ceramics Using Duceram Plus Fundamentals of Dental Ceramics FAC & Finesse Pressables Masters Course Metal Free Restorations The Ultimate Esthetic & Biocompatible Answer Cercon Smart Ceramics Cristobal + - The Next Generation of Indirect Composites Cercon Smart Ceramics Basics of Alloy Selection & Processing Fundamentals of Dental Ceramics Masters Course Creative Ceramics Cercon Smart Ceramics FAC & Finesse Pressables Fundamentals of Dental Ceramics Masters Course Creative Ceramics
Cercon Circle is a publication of DENTSPLY Ceramco

2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 1 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On 2 Day Hands-On

September 4, 5 September 16, 17 September 18, 19 September 25, 26 September 29, 30 October 3 October 9, 10 October 14, 15 October 16, 17 October 30, 31 October 30, 31 November 13, 14 November 18, 19 November 20, 21
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Cercon Certified Labs

Absolute Dental Services, Durham, NC 27707 ADL Dental Laboratory Inc., Louisville, KY 40213 Albensi Dental Lab, Huntington, PA 15642, Americus Dental Lab, Jamaica, NY 11432 Anderson Dental Studio, South Edina, MN. 55435 Arcus Dental Lab, Seattle, WA 98155 Arrowhead Dental Laboratory, Sandy, UT 84070 Asteto, Maplewood, NJ 07040 A-Tech Dental Lab Inc., Rome, GA 30165 Aurum Dental Lab, Calgary, Alberta Canada T2S0A1 B & H Dental Lab, Seattle, WA 98109 Bonadent Dental Lab, Seneca Falls, NY 13148 BonaDent Dental Lab, West Melbourne, FL 32904 Burbank Dental Laboratory Inc., Burbank, CA 91504 Burdette Dental Lab, Birmingham, AL 35211 California Dental Arts, Cupertino, CA 95014 Cameron Conner CDT, Westchester, IL 60154 Capital Partners of America (aka Precision Dental Laboratory), Rochester, NY 14623 Capitol Crown & Bridge, Montgomery, AL 36107 Carlos Ceramics Dental Lab, Miami, FL 33155 Central West End Dental Lab, St. Louis, MO 63109 Clark Dental Art Inc., Montgomery, AL 36106 CMR Dental Lab, Idaho Falls, ID 83402 C. Sheets & J. Paquette DDS., Newport Beach, CA 92660 Colonial Dental Lab, West Berlin, NJ 08091 Colonial Dental Studio, Davenport, IA 52807 Cornerstone Dental Lab, Novi, MI 48377 Creative Dental Lab Inc., Scottsdale, AZ 85260 Crown Creations, Mcminnville, OR 97128 D & A Dental Lab, Broken Arrow, OK 74012 Dale Dental Lab, Richardson, TX 75081 Danter Dental Lab, Lincoln, NE 68508 David A Little, DDS., San Antonio, TX 78263 Davis Dental Lab, Wyoming, MI 49509 Deleon Dental Laboratory, Allison Park, PA 15101 Dental Arts, Lincolnshire, IL 60069 Dental Ceramics, Cleveland, OH 44125 Dental Lab Associates (DLA), Savannah, GA 31401 Dental Prosthetics Inc., Macon, GA 31201 Dental Studio, Des Plaines, IL 60016 Dentalogic Lab, Yonkers, NY 10704 Dentech International Inc., Garden Grove, CA 92844 Derby Dental Laboratory, Louisville, KY 40204 Discovery Dental Lab, Salt Lake City, UT 84123 Emerson Dental Lab, Paramus, NJ 07652 Fierro Dental Lab, El Paso, TX 79905 Foothill Dental Laboratory, Bragg Creek, Alberta Canada T0L 0K0 Fort Washington Dental Lab, Fort Washington, PA 19034 Fox Dental Lab, Glastonbury, CT 06033 Frontier Dental Lab, El Dorado Hills, CA 95762 G&H Dental Arts Inc., Torrance, CA 90504 Glidewell Laboratories, Newport Beach, CA 92660 Global Prosthetic Services, Orlando, FL 32808 Golden Cusp Dental Labs Inc., Floral Park, NY 11001 Great White Dental Lab, Santa Maria, CA 93455 Great White Dental Lab, Lodi, WI 53555 Gregory Weil Dental Ceramics, Chico, CA 95973 Harrison Dental Studio, West St. Paul, MN 55118 Heumann & Associates, Topeka, KS 66607 IDP Dental Lab Inc., Salt Lake City, UT 84121 Jason Kim, Great Neck, NY 11021 Jesse & Frichtell, Pittsburgh, PA 15239 KAV Dental Lab, New York, NY 10016 Kendall Dental Ceramics, Winter Park, FL 32792 Kingsport Dental Lab, Kingsport, TN 37662 Kobler Enterprises, Arlington Heights, IL 60004 Las Vegas Esthetics, Las Vegas, NV 89130 Las Vegas Institute, Las Vegas, NV 89134 Legend Dental Studio, North Hollywood, CA 91605 Lockhead Dental Lab, Newport, KY 41071 Louisville Crown and Bridge, Louisville, KY 40220 MD Dental Ceramics, Northboro, MA 01532 Master Dental Lab, Provo, UT 84601 Micro Dental Laboratories Inc., Dublin, CA 94568 Mika-Mike Dental Lab, Rahway, NJ 07065 Mosaic Designs Dental Studio, Bradenton, FL 34202 Nakanishi Dental Lab, Bellevue, WA 98004 Naor Dental Studio, Forest Hills, NY 11375 Natura-Like, Bedford, TX 76021 No Decay Dental Lab Inc., Truckee, CA 96161 Novadent Esthetics, Elizabeth, NJ 07208 Nu Art Dental Lab Inc., Wauwatosa, WI 53226 Nulife Dental Lab, Brooklyn NY 11229 Oral Design, San Antonio, TX 78216 Oral Design Center, Atlanta, GA 30327 Ottawa Dental Lab, Ottawa, IL 61350 Perfection Plus, Richfield, MN 55423 Poly Dent Dental Ceramics, North York, OT Canada M3J-3G5 Powers Dental Lab, Raleigh, NC 27616 Precision Ceramics Dental Laboratory, Montclair, CA 91763 Progresive Dental Reconstruction, Jacksonville, FL 32557 Quality Dental Castings, Skokie, IL 60077 Roger Picard, Outremont, Quebec Canada H2V4S2 Rymac Dental, Columbus, OH 43220 Sabra Dental Studio, Franklin Lakes, NJ 07417 Saylors Dental Laboratory Inc., Manassas, VA 20110 Sherer Dental Lab, Rock Hill, SC 29732 Sifton Prosthodontics, Calgary, Alberta Canada T2T OA4 Smith Sterling Laboratories, Fort Meyers, FL 33907 Song Cha, Bayside, NY 11361 Southeast Dental Laboratory, Slidell, LA 70461 Star Dental Lab, Englewood, CO 80111 Sunrise, Brooklyn, NY 11229 Technic Dental Lab, Burlington, NC 27215 Tempus Dental Laboratories, Springville, UT 84663 Thayer Dental Lab, Mechanicsburg, PA 17055 Thompson Suburban, Luthrville, MD 21094 Trident Dental Laboratory, Los Angeles, CA 90066 Tuma Dental Lab, Winchester, MO 63011 UCLA., Los Angeles, CA 90095 VanHook Dental Lab, Tempe, AZ 85282 Weber Dental Lab, Eureka, CA 95503 Wells Dental Lab, Albany, NY 12205

DENTSPLY Ceramco Six Terri Lane, Ste. 100 Burlington, NJ 08016 609-386-8900 800-487-0100 Fax: 609-386-8282 www.ceramco.com
Cercon Circle is a publication of DENTSPLY Ceramco

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2003 DENTSPLY Ceramco. All Rights Reserved

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