Kavin J. Crawford 6251 Mourning Dove Dr. Baton Rouge, LA 70817 225-752-1741 (hm) 504-234-9910 (cell) kce9f5a4@westpost.

net

EDUCATION: 9/90 - 6/94 Louisiana Tech University Bachelor of Arts, 1994 PROFESSIONAL EXPERIENCES: 6/09-Present Samas Club Baton Rouge, LA Fresh Assistant Manager Ruston, LA

Responsibilities include overseeing the operations of Produce, Market and Deli/B akery. Responsible for delivering brand position to associates and customers thr ough proper ordering, merchandising and scheduling expectations. Ensure consist ent delivery of price perception, product quality, freshness and appropriate pro duct levels. Supervise and manage staff from diverse backgrounds. Interact wit h customers either by telephone electronically or face to face to resolve custom er complaints, inquiries, and verifications. Communicate and coordinate with in ternal departments to ensure efficiency and synergy. Promotes the store to cust omers to facilitate store traffic. 8/06-6/09 Samas Club Baton Rouge, LA Business Manager

Supervised and directed employees in their day-to-day tasks. Focused on core del iveries to increase brand awareness as well as coordinating public relations eff orts. Responsible for the compliance of all policies and procedures as well as, federal, state, and local regulations. Responded timely to memberas comments a nd concerns. Monitored, instructed, developed and implemented plans to increase renewals, conversions, and deleted membership renewals. Analyzed and reacted i n a timely manner to results of the operational audit. Monitored productivity o f outside and inside sales associates to meet membership objectives; and respons ible for the adjustment of all staffing plans as necessary. Focused on driving new revenues by effectively challenging and motivating employees 8/02-8/06 Samas Club Merchandise Manager II New Orleans, LA

Responsible for the monitoring of all facility areas for member service and stoc king needs. Conducted tours of facility, providing quality notes and follow-up. Developed, implemented and monitored plans to eliminate shrinkage. Monitored and directed supervisory personnel and other associates on achieving daily sales an d wages. 8/00-8/02 Walgreens New Orleans, LA

Assistant Manager Responsible for the development of action plans that improve the overall product ivity of the store. Inclusive of the screening process for new hires, merchandi sing, controlling inventory, bookkeeping and customer service training for emplo yees.

9/99-8/00 James Weldon Johnson Elementary School New Orleans, LA Teacher, Special Education Responsibilities included guiding the individualized process of each student tow ard the achievement of curriculum goals in the areas of academics, social skills , communication skills, motor skills, vocational skills, and self help skills as set by the Orleans Parish Public School System and all applicable state and fed eral guidelines.

3/99-6/00 Department of Commerce/Bureau of the Census New Orleans, LA Recruiting Clerk Responsible for the initial recruitment and screening process for new employees. Also participated in the second and third stages of hiring for new recruits. Sc heduled final test and interview for new applicants. Maintained and updated mult iple data bases for new applicants. Participated in the marketing initiatives for the Department. 4/98-7/99 Tulsa Boys Home Counselor Tulsa, OK

Responsibilities included transporting young residents to medical facilities for checkups, medication administration, and coordinated youth activities in the fo rm of physical, social and spiritual development. 9/97-11/98 Coca-Cola Bottling Co. Product Control Tulsa, OK

Responsible for maintaining retail client accounts. Resolved consumer fiscal con cerns.

6/90-8/94 Davidson Trucking Maintenance

Ruston, LA

Responsible for the maintenance of storage buildings and diversified use propert ies, to include cleaning, stocking, repairing, and reporting any concerns to man agement. (Summer Internship) ORGANIZATIONS/ ACTIVITIES/HONORS *Fellowship of Christian Athletes of Louisiana *Member of NAACP *Member of Louisiana Young Leadership Conference (YLC)

*Member of the New Orleans Soccer League *Food for Seniors *Alumni Association of Louisiana Tech University CONTINUED EDUCATION *Bethesda Training- Behavioral Model to Psychologically Manage Behavior *Teacher In Service - Exceptional Children functional behavior analysis *Proficient in WordPerfect 7.0, Microsoft Word and Microsoft Windows REFERENCES AVAILABLE UPON REQUEST