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James A.

Hignett 412 Theodore Lane, Itasca, IL 60143 OBJECTIVE

(847) 909-9812 jh116d6e6@westpost.net

To obtain a Senior Management Position in the Transportation/Logistics Field Background Summary Successful management of several medium and large international freight forwarde rs and logistics service providers. Established policies and procedures to achie ve company objectives/goals and to guarantee customer satisfaction. Prepared and implemented budgets, analyzed performance, managed P&L, while taking corrective action when required. Successfully assumed leadership roles in negative perform ance situations, troubleshooting, organizing, and training to profitable, stable performance. Ensured that the corporate culture and direction was maintained an d the chain of command was enforced. Met or exceeded sales, profit and/or perfor mance objectives as set forth by the CEO and Corporation. 37 years of Internatio nal Logistics experience with a proven track record. * Excellent Leadership * Dynamic Negotiator * Extensive International Transportation Experience * Results Oriented * Effective Evaluation Ability/ Sound Judgment * Sales and Presentation Skil ls * Very Strong Analytical and Technical Skills * Strong Interpersonal Skills SELECTED ACCOMPLISHMENTS * Expanded Branch revenue each of the last nine years, while producing consisten t, positive, EBIDA results. 2007 P&L exceeded budget, in excess of $32 million in revenue, returning 4.3% in Branch contribution, while absorbing all Air Expor t Gateway operating costs for the Midwest Region. * Onboarded successfully a major global account, after assisting in securement o f the China to USA and Europe trade lanes. One year air revenue, for the Chicago branch alone, in excess of $14 million. * Planned, Developed and Implemented a new operating model for the U.S. Ten mont h project planning, development, system enhancements, combined with two months o f training and transition to successfully implement the new model within the Mid west pilot area. * Assumed Management and operating responsibility for Americas Air Product and W ashington Branch management/restructuring, while maintaining existing Chicago Br anch responsibility and activities. * Reengineered and Reorganized two losing and one severely underperforming opera tions, in my most recent positions. Analyzed existing problem areas, investigate d steps in the logistics chain, determined solutions and implemented new procedu res, resulting in greater customer satisfaction, reduced direct and indirect ope ration expense and increased profits. WORK EXPERIENCE Geologistics Americas, Inc. Branch Manager 8 years Circle International, Inc. Air Export Gateway Manager 3 years Danzas Corporation Regional Air Freight Manager 4 years Barry International Forwarding Sales Manager 2 years Metropolitan Insurance Account Representative 2 years LEP International, Inc. National Airfreight Manager 4 years

EDUCATION AND TRAINING Cuyahoga Community College (Assoc. Arts Degree) and Baldwin Wallace College, Dal e Carnegie Interpersonal Skills, Miller Heiman Sales Training James A. Hignett 412 Theodore Lane, Itasca, IL 60143 ADDENDUM - DETAILED WORK HISTORY (847) 909-9812 jh116d6e6@westpost.net

Geologistics Americas, Inc. Branch Manager 1999-2008 Expanded Branch revenue each of the last nine years, while producing consistent, positive, EBIDA results. 2007 P&L exceeded budget, in excess of $32 million in revenue, returning 4.3% in Branch contribution, while also absorbing all Air Ex port Gateway operating costs for the Midwest Region. Full P&L and budget respons ibility for the Chicago branch office, covering Illinois, Northern Indiana, West ern Kentucky, Eastern Missouri, Iowa and Nebraska. Direct responsibility for Bra nch sales force, while working with Trade Lane and Vertical Sales to secure new business, producing double digit increases mainly, from China/Hong Kong imports. Improved productivity through personnel training, process refinement and goal o riented strategies, resulting in continuous service improvement. Assisted with s ecurement and successfully on boarded new business from Apple Computer traffic f rom Hong Kong and Shanghai to the U.S. Circle International, Inc. Air Export Gateway Manager 1997-1999 Reorganized operations and improved service levels, producing lower direct and i ndirect costs. Indirect costs were reduced to levels of three years previous, wi th improvement in service and pricing provided to the region. Direct Airline exp enses were substantially reduced on all tracked lanes, providing cost reductions to the region estimated in excess of $1M annually. Implemented new spot pricin g procedures, commensurate with staff training in negotiation skills, facilitati ng massive cost reduction and securement of new account opportunities, throughou t the service area. Danzas Corporation Regional Air Freight Manager 1993-1997

Managed and directed Air freight staff throughout the Midwest Region. Direct res ponsibility, including P&L and budget, for the Chicago Branch Air Import, Export , Export Gateway and Domestic activities. Regional responsibility for the same s ervice activities, encompassing productivity, profitability, routing, policy and procedure and service levels. Successful in transitioning the Chicago Air produ cts to a highly motivated, service oriented, profitable organization, with compa rable results throughout the Region. Service and cost improvements were instrume ntal in securing, on boarding and retention of substantial new business, with a high retention ratio for existing accounts and lanes. Barry International Forwarding Sales Manager 1991-1993

Directly responsible for promoting increased activity from existing account base , while directly acquiring new business. Designed and implemented telephone sale s and prospecting program, with existing operations staff. Successful in securi ng new accounts, with lose of existing business reduced to zero. Metropolitan Insurance Account Representative 1990-1991

Develop and implement personal sales strategy, prospecting and telephone sales p rograms. Service new and existing clients, designed to secure additional busines s through expanded product lines. Acquired and maintained State licenses for Lif e, Health, Accident, Property and Liability products.

James A. Hignett 412 Theodore Lane, Itasca, IL 60143 ADDENDUM - DETAILED WORK HISTORY/ cont'd LEP International, Inc.

(847) 909-9812 jh116d6e6@westpost.net

National Airfreight Manager

1984-1989

Direct and administrate and the Air Product (Export and Import for LEP/USA, incl uding P&L, budget responsibility and cost/manpower analysis. Organize sales prog rams to promote selected destinations. Develop proposal response and make sales presentations, within the U.S. and internationally. Implement and maintain custo mer tariffs, routing guide and Air policy and procedures for the U.S. organizati on. Negotiate corporate airlines agreements and produce system net cost publicat ion, for sales and operations. Implement and administer sales evaluation program s. Successful in improving Air Product profitability each year, while stabilizi ng indirect costs, lowering airline costs and advancing service levels. Additional Work History Muller Airfreight, Inc. , Director of Policy and Procedure Air Express International Corp., District Manager Emery Worldwide Corp., International Gateway Manager Circle Airfreight Corp., District Manager References Mike Mike Tony Mike Bible CEO, Geologistics Americas, Inc. 714-513-3000 Kearns V.P Air Product, Geologistics Americas, Inc. 718-712-9444 Manza Regional Sales Manager, Alitalia Airlines 773-686-4922 Shannon Regional Sales Manager, Qantas Airlines 847-957-2206

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