MICHAEL NILON 1609 Pine Grove Avenue a Westfield, New Jersey 07090 856.217.4235 a mn11841fc@westpost.

net INFORMATION TECHNOLOGY DIRECTOR Goal-oriented executive-level information technology leader with an exemplary re cord for achieving ambitious corporate objectives through strategic alignment of technology and business goals. Extensive technical knowledge base complemented by advanced expertise in team building, business analysis, and business continui ty management. Proven success across a diverse range of business environments, f rom Fortune 500 giants to mid-sized firms. More than 15 years of technology mana gement experience complemented by a 9-year career of honorable service in the Un ited States Navy. AREAS OF EXPERTISE Business-IT Alignment a Strategic Planning a Business Analysis a Team Leadership a Offshore Strategies Business Continuity Management a Disaster Recovery Management a Complex Project Management Change Management a Legacy Systems a Budgets a Process Improvement a Application Development Team Building a Policy Development a Network Administration Management a Procure ment Vendor Relations a Business Planning a Help Desk Operations a RAD PROFESSIONAL EXPERIENCE CHOICE MARKETS, Brooklyn, New York a 2008 a" present Operator of gourmet food stores and restaurants with approximately 70 employees. Chief Operating Officer Command long-term business development strategy and oversee daily operations in alignment with corporate objectives. Direct all phases of new location launches and ensure compliance with regulatory requirements on schedule. Major Contributions: a Drove the growth of a dynamic start-up, leading the company to achieve 400% re venue expansion within a year. a Generated $1.5M within first year of establishing business, securing 7 key acc ounts. a Oversaw successful buildouts of multiple sites in less than 2 years, including a 6000 s.f. commissary, a 1000-square-foot retail space and a 3000-square foot restaurant location. PHH MORTGAGE / CENDANT, Mt. Laurel, New Jersey / Jacksonville, Florida a 2000 a " 2007 Major mortgage retail originator with 6000+ employees. Director, Business Intelligence a 2003 a" 2007 Chaired systems and business analysis unit of 25+ to execute large-scale technol ogy development initiatives that enhanced client business processes. Led all pha ses of the project life cycle, from requirements gathering to implementation and support. Facilitated reporting processes and instituted strategic solutions to improve performance. Collaborated in the development of long-term, strategic IT

planning. continueda MICHAEL NILON a Page 2 a 856.217.4235 a mn11841fc@westpost.net PHH MORTGAGE / CENDANT (continued) Major Contributions: a Improved application development turnaround time through development and imple mentation of a RAD methodology that ultimately won served as the benchmark for t he enterprise development group. a Led the upgrade of an antiquated reporting infrastructure, effectively managin g delivery and support of 4000+ reports annually with a 98% on-time rate. a Slashed staffing costs by 60% through launching an offshore development strate gy. Information Technology Director a 2000 a" 2003 Orchestrated information technology functions, including business analysis, syst ems analysis, project management, and help desk operations, across multiple site s. Led cross-functional team of up to 35 members. Developed and implemented busi ness continuity and disaster recovery strategies. Performed incident management and change control. Major Contributions: a Delivered a $300K annual savings by eliminating system maintenance costs throu gh development of an in-house helpdesk system. a Fueled the successful integration of the existing platform into a larger envir onment following company merger. a Successfully executed a 2-year conversion plan in conjunction with post-merger management team. MERRILL LYNCH CREDIT CORPORATION, Jacksonville, Florida a 1993-2000 Division of financial giant Merrill Lynch providing mortgage instruments. Vice President, Technology Manager a 1994 a" 2000 Assistant Vice President, Systems Support Manager a 1993 a" 1994 Headed technology team of up to 25+ to ensure exceptional help desk operations, infrastructure support, business continuity and disaster recovery for 1200+ endusers. Managed hardware inventory and equipment procurement. Major Contributions: a Spearheaded the launch of a new data center and facilitated the smooth transit ion of all technologies to the new location for a staff of 1200+. MILITARY BACKGROUND UNITED STATES NAVY Network / LAN Administrator, Trident Training Facility EDUCATION Electronics Technician Certification Graduate, United States Navy Electronics Technician School