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Kenneth A. Nies 609 Bangs Street Aurora, IL 60505 H: 630-820-9436 C: 630-659-7106 kn11a1b08@westpost.

net SAP SYSTEM ADMINISTRATOR / SYSTEMS ANALYST / PROJECT MANAGER A high-impact leader with a solid history of finding ways that IT can add value to business operations - matching corporate objectives to productive technologies. Successful background of leadi ng teams and managing complex projects that improve services to a broad variety of internal and external clien ts. Especially skillful at analyzing problems and opportunities, designing cost-effective solutions, marshalling nece ssary resources, and implementing those solutions on time and under budget -- exceeding requirements and expectati ons. Extensive professional skills and experience, including:

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Improving Processes, Procedures & Productivity Integrating Complex Business Systems Balancing Budgets, Resources & Schedules Developing Software & Applications Conducting Effective Systems Analysis Forging Strong Relationships with Clients Accelerating Development Cycles Negotiating with Vendors & Suppliers Managing Effective Help Desk Operations Reducing Costs & Boosting Efficiencies

Technical knowledge: SAP Modules: FI, HR, MM, PP, QM, SD. SAP ERP, SAP Enterprise Portal, BW, CRM, APO,

SAP Processes: Asset Management, Cost Center Accounting, Pur chasing, Pick-Pack-Ship, Replenishment, Batch Job Control Processing, Printer /Spool Management. Project Methodologies: e/Change/Configuration Management, Software Packages: ements Management, Automated Project. SAS Security, Change Advisory Board (CAB) Releas SOX & ITIL processes. Version Control, Defect Tracking Systems, Requir Testing Tools, MS Office Suite and MS

Development: pting. Professional Background MOLEX, Inc.

VB, C/C++, ANSI SQL, SAP ABAP, UNIX shell scri

(global manufacturer / Tier I auto supplier) 1981 - 2009

Lisle, IL

-- Global Helpdesk Systems Analyst (2008 - 2009) * Analyzed overall usage of the Global Helpdesk to better enable managers to ass ess common issues. * Managed several Microsoft Access databases. This allowed the creation of help ful usage and statistics reports to be generated for regional management. * Created helpdesk documentation to be used by the helpdesk in troubleshooting k nown issues. * Generated special request ad-hoc reports for multi-functional department manag ers. * Trained many user groups on new software procedures. This ensured that no unf oreseen down-time would be incurred by the computer operations team. * Met with users to define the requirements for new programs being put into prod uction. This ensured seamless turnover of processes and procedures to the Operations group.

Kenneth A. Nies

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(MOLEX, continued)

-- SAP Basis Administrator (2003 - 2008) * Assisted in SAP System Upgrades as a team member. Helped to ensure the succes sful implementation of the new system software. * Created an automated process for implementing SAP kernel upgrades. Reduced th e time required to implement these changes by 25%. * Analyzed SAP System Integration requirements to meet set SAP standards, allowi ng smooth integration of new systems into existing systems. * Managed SOX and ITIL documentation to ensure audit requirements were met. Thi s provided easy document retrieval when company audits were performed. * Created many UNIX scripts used to monitor the health of various systems. This aided in the prevention of potential system outages.

* Detected a severe defect in the SAP system environment which would have caused a major system outage. Conceived a plan to work around the problem with minimal system disrupti on. -- R3 System Analyst (1998 - 2003) * Developed and managed a software database used by the department. It provided easy storage, tracking, locating and monitoring of all software that was on-hand. * Analyzed system usage and programmed system health monitor scripts, aiding in the safeguarding of the system and maximizing the system's availability. * Completed administrative reports which allowed visual observation and tracking of the current status of the performance of the SAP systems. -- Operations Support / Documentation Coordinator (1996 - 1998) * Negotiated pricing of special forms with vendors, resulting in a savings of mo re than 10% of the budget. * Acted as liaison between the computer operations group and the users, to bette r understand their requirements. This alleviated any potential dissatisfaction from a user standpo int. * Developed automated documentation for the data center. Provided a quick and e asy way to retrieve information for any given process managed by the operations team. * Created internal special forms used for computer operations. Saved the depart ment thousands of dollars by not outsourcing the work. -- Lead Computer Operator (1994 - 1996) * Completed required report processes and mentored a team of three shifts of com puter operators. Assisted the Data Processing manager and contributed to the smooth running of the data pr ocessing team. -- Computer Operator / Report Distribution Specialist (1981 - 1994) * Completed mainframe computer tasks and report distribution to key users throug hout the company's headquarters. Ensured that management had their reports in a timely manner. Education & Training B. A. - Business Information Systems, Ashford University, Clinton, IA, expected graduation 2012. Additional formal training in SAP and ITIL methodologies.

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