GEORGE TJARKS 64 Ely Harmony Road a Freehold, New Jersey 07728 Home-732.780.5525 Cell-732.996.5429 a gtf7fca8@westpost.

net RETAIL MANAGER Consistent profit producer with over 20 years of experience managing retail groc ers. Able to reengineer merchandising strategy and customer service initiatives according to market analytics. Effective manager of people and processes with a proven acumen to turn around store performance. Demonstrated skills in budget ma nagement, sales forecasting, and human resource management. Inventory Management a Purchasing a Merchandising a Revenue Generation a Marketi ng Promotions a Front End Technology a Process Engineering a Customer Service a Wor kplace Safety Shrink Minimization a Staff Development a Change Management a Profit & Loss a Te am Leadership PROFESSIONAL EXPERIENCE ACME MARKETS / SUPERVALU, Pennsylvania and New Jersey Locations a 1982 to 2009 Large grocery chain with 125 supermarkets in Delaware, Maryland, New Jersey, and Maryland. Store Director (Morrisville, Pennsylvania: 2006 to 2009) Managed day-to-day operations for a 57,000 sq. ft. supermarket and pharmacy with up to 95 employees. Ensured achievement of projected profit margins and expecte d key performance indicators (KPIs). Trained and led employees to deliver except ional customer service while ensuring all safety and merchandising standards wer e met. a Turned around an underperforming store, improving annual results by $400,000. a Introduced shrink logs and effective merchandising, revamping a negative sales percentage, and raising overall sales 4%. a Held full profit and loss accountability for high-volume location, with $13M i n annual sales. Store Director (Maple Shade, New Jersey: 2004 to 2006) Managed daily operations for a store with up to 35 employees. Directed merchandi sing strategies, purchasing, displays, and advertising to meet forecasted goals. Raised customer service standards store-wide to provide an optimum shopping exp erience for customers. Managed budgets and store logistics, including shipping a nd receiving, with a focus on cost minimization. a Turned around an underperforming store averaging $7M in annual sales volume by re-merchandising and streamlining store layout for an enhanced shopping experie nce. a Achieved 100% profit growth year over year by applying best practices. Store Director (Princeton Junction, New Jersey: 2002 to 2004) Managed a 38,000 sq. ft. facility with 100 employees, ensuring compliance with a ll brand and corporate initiatives. Oversaw human resources practices and staff development for the $25,000 weekly payroll. Directed budgets, merchandising, and purchasing to promote optimized results. a Directed a major remodel and grand re-opening that delivered a $216,000 profit

increase. a Increased coffee sales 42% by incorporating a Starbucks coffee bar, and store sales 15%. GEORGE TJARKS Page 2 a gtf7fca8@westpost.net

Store Director (Morrisville, Pennsylvania: 2001 to 2002) Directed 57,000 sq. ft. supermarket with in-house pharmacy and bank, staffed by more than 100 team members. Managed profit and loss for up to $17M in annual sal es. Implemented incentives and staff development plans to promote customer servi ce among employees. Managed a $35,000+ weekly payroll while ensuring appropriate merchandising and purchasing. a Exceeded budgeted sales and profit by promoting store-wide teamwork. a Improved merchandising processes to safeguard inventory on promotional product s. a Reduced Workeras Comp and Liability claims by reengineering store safety proto col and appointing a store safety committee, achieving a remarkable incident-fre e year. Co-Manager (Lincroft, New Jersey) Outpaced colleagues, winning company-wide contest to raise per capita sales. Inc reased per capita sales at the highest rate in spite of construction in and arou nd store. TRAINING Manager In Training, Acme Markets Food Marketing, St. Josephas University Leadership Development, Achieve Global Successful Life, Ed Foreman CERTIFICATION Fork Lift Operator Food Handling Safety