HERIVERTO EDDIE PELLOT 9025 Eldert Lane, Woodhaven, New York 11421 917.579.5269 eddie_pellot@yahoo.

com

Focus of Interest: OFFICE MANAGER | RECORDS MANAGER Dedicated, diligent, and well organized professional with solid administrative a nd management expertise; equipped with extensive experience in records managemen t, organizational administration, strategic planning, training implementation, a nd customer service. Proven record of success in consistently increasing productivity and reducing co sts through effective implementation of exceptional planning, prioritizing, and goal-setting skills. Recognized for consistent achievement in developing processes and procedures to streamline operations and drive developmental results. Possess great work ethic and outstanding ability in establishing and maintaining positive relationships w ith individuals at all levels of the organization. Accustomed to handling multiple tasks while maintaining adherence to company sta ndards. Demonstrate exceptional communication skills, combined with great intera ction and rapport-building expertise. Fluent in Spanish.

CORE COMPETENCIES General Administration and Office Management Process and Organization Development Staff Development Prioritizing and Multitasking Abilities Exceptional Filing and Organizational Expertise Time Management and Interpersonal Skills Corporate Mailroom Procedures Problem Resolution and Decision Making

PROFESSIONAL EXPERIENCE FRAGOMEN, DEL REY, BERNSEN AND LOEWY, LLP ~ NEW YORK, NY ~ 1999PRESENT RECORDS MANAGER 2005PRESENT RECORDS SUPERVISOR 20032005 Function effectively in managing two record clerks to ensure accurate re cording and distribution of all U.S. Citizenship and Immigration Services corres pondence received at a large immigration law firm Ensure maintenance and organization of the department and keep track of the de-centralized office files Demonstrate expertise in overseeing records clerks and their performance Collaborate with a web designer in developing a new web-based entry log database to save the firm from buying expensive software Skillfully apportioned warehouse bills and saved $3,000 a month by mergi ng files into one storage location and minimizing deliveries to once a day and f ile pickups to once a week Spearheaded the successful office transfer along with its 10,000 linear

feet files; coordinated overall aspects of the move, from developing plans all t hrough communicating the plan, supervising the execution of transfer, and stocki ng the new location with office supplies and equipment

RECORDS CLERK

20012003

Handled the opening and dating of stamp to incoming mails received from U.S. Citizenship and Immigration Services Accurately entered data into Lotus Approach, specifically recording pert inent information on attorney of record, client, type of matter, receipt number, and service center Sorted mail by attorney of record and appropriately distributed mail to the attorney or accountable staff Actively responded to heavy volume of e-mails and phone calls that reque sted retrieval of stored case files within strict deadlines, as well as addresse d inquiries regarding the receipt of Form I-797 (Approval / Receipt Notices) and other relevant immigration documentation Assumed full responsibility in retrieving stored case files with strict deadlines; efficiently handled the filing of various documents

EARLIER EXPERIENCE Messenger ~ Fragomen, Del Rey, Bernsen and Loewy, LLP, New York, NY ~ 19912001

CERTIFICATION Certified Records Manager, In Progress

TECHNICAL SKILLS Microsoft Office Suite: Word, Excel, Outlook | Lotus Notes | Lotus Approach