ALICE M. BURNO New York, NY 10021 o@caa.columbia.

edu SENIOR PMO & TECHNOLOGY MANAGEMENT Senior management leader with a proven track record of executing complex large-s cale global projects and strategic company-wide initiatives in a variety of corp orate cultures and functional areas, including financials, consumer goods and no n-profits, from initiation and design to steady-state governance. * * * * * PMO initiation & governance * PeopleSoft implementations Executive-level reporting * SDLC & PMLC methodologies Business Intelligence * Outsourced/Vendor Management Mainframe and Web systems * Compliance Management Training Development & Rollout CAREER ACCOMPLISHMENTS * Established and managed five Project Management Offices for different function al/enterprise groups, including adherence to a project methodology, creation of frameworks, best practices, standards, templates, controls, processes and proced ures, dashboards and ongoing reporting to senior management * Managed successful design, build, rollouts and on-going support for three Peop leSoft HRMS implementations in diverse organizational cultures (i.e. in financia l services, education and manufacturing) including rollouts of Workforce Adminis tration, Performance Management, Benefits and Payroll * Automated and restructured processes resulting in streamlined, scalable and ef ficient programs: up to 75% improvement in data quality, up to 300 % better syst em performance, reduced time and costs PROFESSIONAL EXPERIENCE AVON PRODUCTS, INC, New York, NY 2005 - 2011 Director of Global Ethics & Compliance PMO (2009 - 2011) * Led the design, development and initiation of a new Global Compliance PMO prog ram including the scheduling, prioritizing and standardizing of all program deli verables, including, but not limited to, the rollout of a global multi-language Compliance Training Program (LRN), a Compliance Helpline/Hotline website (Ethics point) and an issue/case management tool * Collaborated on marketing and communications of custom training, policies and procedures * Managed ongoing calendar, meeting agenda and creation of materials for Seniorlevel oversight meetings including the Audit Committee, Executive Committee, Com pliance Committee and E&C Council Director of HR Service Delivery PMO (2006 - 2009) Head of PMO group leading the global transition of HR business services and HR t echnology transformation to an outsourced vendor from inception to steady-state governance. * Established PMO governance framework and change request process, holding regu lar status and issue management meetings with cross-functional internal and exte rnal teams of over 50 members * Successfully implemented self service tools for over 40,000 employees globally using PeopleSoft 8.9 HRMS, portal websites, analytic reporting tools, and globa Mobile (917) 757-7750 alice.burn

l compensation planning tools * Met regularly with executive HR leadership for strategic planning and dashboar d status reporting Director, Finance (2005 - 2006) Developed program, tools and templates in support of Sarbanes-Oxley initiatives including development of a Records Management Program and establishment of an En terprise Risk Management program based on the COSO framework following a strict project management methodology including regular one-on-one reporting to the CFO . COLUMBIA UNIVERSITY, New York, NY 2003 - 2005 Technology Officer Developed and managed detailed PMO implementation project plans, risk plans and on-going operations plans for all technology supporting the People @ Columbia (P AC) program providing over 25,000 university management, faculty and staff with access to self-service capabilities for HR, Benefits and Payroll. * Managed development and infrastructure teams including database, systems admin istration, and batch operations groups involved in the development, rollout and support of a PeopleSoft 8.8 HRMS * Led vendor selection, due diligence/data gathering, service level agreements a nd contract negotiations * Taught Six Sigma courses at the Columbia University Continuing Education Schoo l MERRILL LYNCH, New York, NY 1998 - 2003 Vice President/PMO Relationship Manager, Corporate Technology (2002 - 2003) * Facilitated relationship between IT and business partners in Corporate functio ns, leading business analysts and project managers, gathering business requireme nts, creating cost benefit analysis * Partnered on outsourcing vendor procurement, including creation of RFP's, eval uations, SOW and contracts to outsource Finance and HR technology Vice President/Group Manager of HR Information Delivery Group, Corporate Technol ogy (2001 - 2002) * Streamlined and prioritized all HR Information Delivery projects, deliverables , and benefits resulting in a re-organized and more productive team responsible for support of Business Intelligence reporting tools, data provisioning requests and data quality projects for a 1000+ user group * Successfully re-engineered the successful rollout of a Data Warehouse, using I nformatica and Cognos Vice President, Corporate Technology (1998 - 2001) * Managed a PMO portfolio, including project scope, schedules and staffing resou rces for 14+ concurrent web-based, and distributed systems applications on diver se platforms servicing 75,000+ users * As Regional VP of PeopleSoft Canada & Latin America, led the tech staff involv ed in full setup, configuration and rollout of a global PeopleSoft 7.x HRMS iNAUTIX TECHNOLOGIES INC. /DLJ, JERSEY CITY, NJ 1997 - 1998 Program Manager Established proposals and business functionality for web-based applications, del ineating development and infrastructure requirements, design and usability featu res. THE BANK OF NEW YORK, New York, NY 1990 - 1997 Assistant Vice President/Project Manager Technical project manager responsible for team involved in full project life cyc le activities in the design, development and implementation of a Letter of Credi t Banking system implemented in six Asian markets. EDUCATION AND PROFESSIONAL DEVELOPMENT

Masters of Science, Computer Science - Columbia University Bachelors of Science, Mathematics & Computer Science - Pace University; graduate d Summa Cum Laude Executive MBA Certificate - Columbia University Certificate in Leadership - Cornell University Additional Training and Skills: Project Management Training: 114+ hrs; Tools: MS Word, Project, PowerPoint, Visi o, Excel, Outlook, Sharepoint, Lotus Notes; Language Skills: English (Native), S panish (Fluent), Italian (Conversant) Affiliations and Other Activities: Project Management Institute - Current Member pursuing PMP Certification in Q1/2 011 - Served on PMINYC Chapter Board of Directors (2004 - 2006) New York Road Runners - Active Member (Ran 2010 NYC Marathon)