SUMMARY a Over 20 years of experience in the technology Industry with an outstanding rec ord in project management and leadership,

managing multiple projects/teams, incl uding offshore development, with proven expertise in delivering projects on time and under budget. a Varied experience in multiple industries including Insurance, Banking, Telecom munications and Automotive including full lifecycle experience in each of these industries. a Independent, enthusiastic, thorough & self-directed, with proven skills in bui lding highly efficient, motivated teams. a Consistently rated as an outstanding performer, by customers and management. a Expert in quality assurance (SQA), Business Analysis, system analysis and desi gn (SSAD) and Object-Oriented Analysis and Design (OOAD) a Proven adaptability to varied business environments and models, having worked at client sites in multiple countries including the UK, Japan, Switzerland, Den mark and the USA a Excellent written & verbal communication and presentation skills. EDUCATION / CERTIFICATIONS a Bachelor of Science a" Physics, Madras University, India a Bachelor of Engineering a" Electronics and Communications Engineering, Indian Institute of Science, India a Project Management Professional (PMP) a" 2008 a Certified Software Quality Engineer (CSQE) a" 2008 METHODOLOGIES a Structured (Waterfall) Development a Rational Unified Process (RUP) a Agile Methodology a ISO-9001 a CMMI CORE COMPETENCIES a a a a a a a a a a a a a a a a a a Project Management Project Communications Requirements Management Business Analysis Project Planning and scheduling Project Tracking and Monitoring Issue Management Offshore team management Quality Assurance Design & Development Change Management Data Modeling Meeting Facilitation Configuration Management Business Process Modeling Business Process Re-engineering Sales Support-Proposals/RFI/RFP/RFQ Stakeholder Management

TECHNICAL SKILLS a a a a SQL UNIX Oracle SAS

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Mainframe (DB2, CICS) Borland Caliber Optimal Trace ADW IEF MS Project MS Office tools Mercury Test Director

CHRONOLOGY OF EXPERIENCE Compuware Corporation October 2001 to March 201 0 Industry: IT Services a" Compuware Corporation Duration: Sep 2009-Mar 2010 Position: Project Manager Environment: MS Office, Optimal Trace o Compuware opened a Requirements Center Of Excellence to capture best practices in the Requirements Management area of knowledge. The objective of the exercise was to tap the collective skills and experience and encapsulate their knowledge . o Led the development of a knowledge repository to enable capture of knowledge a nd ideas of Compuware professionals in various industry positions. I developed t he initial project plan and High level requirements from the Compuware Managemen t. My responsibilities included developing a plan of implementation of the new k nowledgebase, monitoring progress of the project against budgeted estimates, acq uiring and managing resources for the project, and facilitating meetings with ot her project managers, Business Analysts, SMEs and stakeholders. The tool used fo r these purposes was MS Project. I had additional responsibility for development of standard templates for analysis phase of projects to be undertaken by Compuw are Development Factory and identification of tools to be used for the same. The Methodology used was Agile Methodology. o The lessons learned were documented and filed with the Compuware PMO at the en d of the project along with the final project performance report. Industry: Insurance a" Accident Fund Insurance Company of America Duration: Feb 2009-Aug 2009 Position: Business Analyst Environment: MS Office, Mainframe, Unix, Oracle, Borland Caliber o Identified and documented the Business and Functional requirements for the Nat ional Expansion Project by coordinating with the respective state Workers Compen sation agencies, Accident Fund business personnel and Accident Fund development teams. o Designed and Developed several forms on the Pyramid system required by the var ious states. o Liaised with Virginia Workers Compensation Commission and Red Oaks Electronic Services (ROES) to set up an EDI service between the State of Virginia and Accid ent Fund where ROES was the EDI processor for Accident Fund. o Facilitated discussions with the various business/ technical teams to gather f unctional requirements and finalize the requirements document. Industry: IT Services a" Compuware Corporation Duration: Jun 2008-Feb 2009 Position: Project Manager Environment: MS Excel, MS Word a Led the development of a web-based repository to enable capture of information about Compuware sales, services and project knowledge-base a Coordinated with sales staff to make the information available to them for dev eloping sales proposals and making responses to Requests received from clients. a Interviewed sales managers and support staff to gather requirements for the be st solution acceptable across sales regions. a Developed High level Requirements and Project Charter based on customer interv

iews and reviewed them with Project Sponsor a Created a work breakdown table based on available expert input and developed a n estimate based on this breakdown a Based on the estimates drawn up above, prepared a plan using MS Project, ident ifying when each task would begin and end and which tasks are dependent on compl etion of other tasks, which could run parallel etc. a Updated Plan with resource availability a Reviewed plan with project sponsor Industry: Health Care a" Continuum Management Services (CMS) Duration: Jan 2008Jun 2008 Position: Project Manager o Analyzed the Simplicity software and recommended design updates for redevelopm ent of the system on a .NET platform that catered to the enhanced user requireme nts. o Interviewed users, developed use cases and workflows, documented requirements and prepared complete Business and Functional Requirements document for the upgr ade exercise o Prepared a high-level requirements document based on meetings with the CMS man agement o Prepared project estimates and plans for the customer using inputs from platfo rm-specific expert development personnel. o Facilitated meeting between CMS data specialists and Compuware data specialist s to create a data architecture for the revised system o Created the business and functional requirements documents using Optimal Trac e. o Monitored progress against budgeted estimates o Prepared progress reports and reviewed them with CMS management o Reviewed deliverables with QA team Industry: Automotive a" Ford Motor Company Duration: Oct 2001-Dec 2007 Position: Project Manager/Business Analyst Environment: UNIX, MS Project, MS Word, MS Excel, MS Visio, iGrafx flowcharter, SAS, Mercury Test Director, FTP, SDM (Software Delivery Methodology) o Analyzed the SAVE system that tracked vehicles from the model year launch for up to 12 years in order to identify hard coded model year dates in the programs. o Documented the analysis and coordinated with nearly 30 downstream applications and support staff to ensure that the start of the next model year would be a sm ooth transition. o Implemented a work plan that would ensure that this activity could be routinel y performed for subsequent model years. o Developed a test plan and test scripts for testing the application. o Created standardized templates using Mercury Test Director for future use and input test results for the current year as reference Data set that could be reus ed in subsequent years for verifying test results. o Managed a 4 to 10 member team for an application management assignment at the Parts Redistribution Center. o Performed requirements gathering, analysis and design o Performed Function Point Counting and reviewed results with external Consultan t o Interfaced with customers, prepared project estimates, and mentored team membe rs. o Developed Project Charter with customer input o Handled work allocations to team members and reviewed progress. o Implemented change management on applications that received business approval. o Represented the Business in Divisional testing meetings to identify testing re quirements and monitor progress of Divisional testing o Managed scope and communications. o Developed work breakdown structures and project plans.

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Directed and Managed quality assurance activities for the project Reviewed test results with customers. Obtained customer feedback after implementation of various initiatives Prioritized Application development in annual meeting with Business Leadership Developed responses to the annual control review checklist questionnaire (ACR) regarding application compliance with SOX for audit and control purposes. o Reviewed infrastructure issues at Business location and advised customer on va rious initiatives that could be undertaken to streamline procedures. o Implemented SOX audit recommendations o Used MS Project to develop project schedules and resource allocations. o Advised Business Leadership on the financial feasibility of various applicatio n updates being considered by management. o Supported production 24x7. o Recognized for managing the application and coordinating with interfacing appl ications during the August 2005 blackout business recovery program to keep Ford Motor Company Customer Service operational during adverse conditions. Syntel Inc. January 1997 to September 2001 Industry: IT Services a" Corporate Staff Duration: 12 Months Position: Project Manager Environment: Web, RFPs, RFQs, RFIs, MS Project, MS Office and UNIX o Managed a 9-member team. o Prepared technical proposals that demonstrated company's ability to meet custo mer requirements. Identified appropriate solutions and developed the most approp riate methodology. o Prepared estimates and overall schedules for the proposed solutions and develo ped cost estimates later fine-tuned in collaboration with the appropriate Delive ry Manager. o Prepared quality assurance guidelines for the project and coordinated the impl ementation of the same with the appropriate delivery managers o Coordinated with various delivery teams in multiple geographical regions to ca pture best solution to meet the requirements of the Customeras RFP/RFQ. Industry: Automotive a" Ford Motor Company Duration: 4 Years Position: Project Manager Environment: IBM Mainframe, DB2, IMS DB/DC, SAS, MS Office o Managed a 10-member team. Coordinated the activities of an onsite team as well as geographically dispersed offsite team. o Responsibilities included but not limited to o Develop Project Charter with customer input o Requirements Management o Develop Estimates o Quality Assurance o Implementation and Project Closure processes o User Training and demonstrations o Client/User Management o Project tracking, monitoring and reporting o Production Support ( 24x7 ) o Managed the Y2K conversion projects including 10 member team onsite and 30 mem ber team offshore. o Analyzed requirements and recommended design for a new interface application t o link with existing legacy applications and to other Ford applications outside the organization. o Developed plan of action to shutdown various legacy / redundant applications t o support new application launch. o Developed and implemented a plan of action to keep Ford Motor Companyas Custom er Service Division in operation during a major Power Crisis in Dearborn, Michig an. Tata Consultancy Services November 1989 to December 1996 Industry: Banking a" Swiss Bank Corporation Duration: 9 Months

Position: Project Manager Environment: IBM Mainframe, C++, DB2/2, IEF, Unix o Managed a 7-Member project team developing a retail banking application. o Developed detailed specifications based on interviews with customer in Switzer land o Retail Banking Interest Rate Calculation system o Coordinated onsite activities with the SBC IT team that prepared the project c harter and high level requirements. o Analyzed systems and designed specifications on IEF platform including prepari ng a E-R diagram for the database design for the new system. o Established offshore team and mentored them on the application requirements. o Prepared a prototype of the application on Unix/Oracle Platform due to initial unavailability of offshore resources. o Coordinated testing and reviews with the QA team and implementation in product ion o Managed intra-team communications and monitored and reported project status to onsite customer. Industry: Insurance a" U.S. Fidelity and Guarantee Duration: 10 Months Position: Systems Analyst Environment: Mainframe, MS Word o Managed a 4-member team o Responsible for user management and status reporting. o Designed and developed the core functionality of a rule based policy-underwrit ing system. o Participated in quality assurance/ user-acceptance testing Industry: Financial Services a" J.P. Morgan Duration: 11 Months Position: Business Analyst/Project Manager Environment: Mainframe, PC, COBOL, DB2, MS Access o Mortgage-backed Securities Application o Responsible for user management and status reporting. o Lead a 3-member application development team o Designed the status movement module tracking the status of individual securiti es o Responsible for system analysis and design Industry: Banking a" Deutsche Bank Duration: 6 Months Position: Business Analyst Environment: IBM Mainframe, DB2/2, ADW o Managed a 3-member application development team o Analyzed, designed and developed a Direct Billing application for Deutsche Ban k on ADW platform. o Liaised with customers to refine initial business requirements and managed tig ht schedules. o Identified and resolved gaps in the initial business requirements developed by the bank. o Provided periodical status reports Industry: Banking a" Citibank Duration: 6 Months Position: Business Analyst Environment: IBM Mainframe o Analyzed, designed and developed a Resource Control System for Citibank in Jap an. o The system logged into other branch banks and reported latest financial status for the Asia Pacific region. o Maintained the transaction files centrally at Citibank Japan. o Interfaced with multiple user groups for gathering specifications and quality control.

Industry: Government a" Department of Agriculture Duration: 6 Months Position: Business Analyst Environment: PC, IEW Planning o Responsible for user management and status reporting. o Managed a 4-member application development team o Developed customer interview material, collected interview data and analyzed t he data using IEW Planning tool. o Developed planning and estimation exercise for the Department of Agriculture. Industry: Insurance a" Sunlife Assurance Duration: 2 Years, 2 Months Position: Business Analyst Environment: Mainframe, VS COBOL II, CLIST, REXX, QMF, SPUFI, DB2, VSAM, PMS, CA -TELON, CICS, Smart Test, Inter Test, CCC, Delta, SQL o Led the team and was responsible for task management and status reporting. o Analyzed onsite source system for a massive migration exercise to convert its applications written on CYBER computers using NOS/BE operating system to IBM mai nframe. o Migrated 4,600 batch programs and 300 online programs. o Analyzed and studied programs converted by the conversion tool to identify man ual changes required. o Identified new and undocumented features and developed a migration strategy. o Defined guidelines for testing and quality assurance Industry: Software Development a" IBM Duration: 8 Months Position: Senior Business/System Analyst Environment: Mainframe, DB2, CICS, COBOL, SDF II o Coordinated development effort between the offshore and onsite team and respon sible for task management and status reporting. o Designed the workflow module of the ImagePlus v2.1. o Coordinated user acceptance testing of the module at IBM labs in Bethesda. Additional work history available upon request PROFESSIONAL EDUCATION & TRAINING a a a a a a a a a a a a a a a a a a a a a a Software Delivery Methodology Capability Maturity Model(CMMi) Function Point Analysis Sun SL-275 Java Training IMS DB/DC ISO 9000 Develop Use Cases Workflow Modeling Strobe Xpediter/TSO Xpediter/Dev Enterprise Project Management DB2 CICS VSAM COBOL JCL Dev Partner Studio MS Project Unified Modeling Language (UML) Business Analysis Facilitation

ANCILLARY SKILLS

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CDOS DRS-300 Animator IEF ADW ESQL/C Informix MF Cobol SDA