NANCY ANN ERKEN 2618 - 29th Avenue West Seattle, WA 98199 Cell: 206-293-7518 Home: 206-282-1519 nancyerken@comcast.

net My objective is to obtain an operations or administrative position in the mortga ge industry or other well-established dynamic organization, which utilizes my ex perience to enhance its profitability and success. Over 20 years local experience in all phases of residential lending Origination Processing Underwriting Escrow and Funding Staff Management Retail and Broker Training Pipeline Management Compliance/Due Diligence Legal Start Up

EMPLOYMENT EXPERIENCE Real Estate Transaction Coordinator Research property status relevant to title, zoning, liens, restrictions etc., co ordinate title, mortgage, appraisal, inspections, closing, and resolve issues; responsible for buyer and seller financing education. Senior Loan Consultant Originated 1st and 2nd residential mortgages; Coordinated with processing, underwriting, funding, and servicing; interfaced wi th retail bank branches; originated and maintained a client base of 400. Production Loan Manager Originated residential 1st mortgages through mortgage broker solicitation and di rect retail sources; coordinated processing, underwriting and funding; Supervised three direct Loan Originators. Vice President, Residential Mortgage Department Manager Managed staff of 8 originating, processing, underwriting and funding direct reta il and mortgage broker residential permanent and custom construction mortgages; managed small secondary market deliveries and construction draw administration; interfaced with Servicing; Collaborated with legal counsel to develop regulatory compliance documents and procedures; Designed training materials. Conducted st aff and mortgage broker training for implementation.

NANCY ANN ERKEN Resume Page two Assistant Vice President, Underwriting Department Manager Managed staff of 12 engaged in processing, underwriting, and funding residential FHA/VA and Conventional mortgages generated through mortgage brokers, retail mo rtgage branches and condominium projects; Created regulatory compliance document s and procedures. Conducted staff and mortgage broker training for implementati on. Created and implemented City Fed Mortgage processing, underwriting, funding and compliance systems and procedures for start up. Managed FHA/VA and conventional mortgages as City became one of the top three residential mortgage lenders in t he State of Washington. Washington State licensed Escrow Officer - FNMA approved underwriter - VA Automa tic Underwriter Hazlegrove Realtors 2009 - present Washington Mutual Savings Bank/Wells Fargo 1988 - 2008 Williamsburg Mortgage Co rporation 1985 - 1988 Home Savings and Loan Association 1980 - 1985 Seafirst Mortgage/City Fed Mortgage 1976 - 1980 EDUCATION University of Washington BA History and English Teaching Certification in Secondary Education

Stanford University and Northwestern University Mortgage Bankers Association of America School of Mortgage Banking Certification Levels I, II, and III