ERIC D, KESSELRING, CNP, MCNE, MCSE 3151 Trinity Drive Ventura, CA 93003 ek1229d28@westpost.net (H) 805.642.4697 (M) 805.320.

8887 INFORMATION TECHNOLOGY SPECIALIST NETWORK & SYSTEMS ADMINISTRATION / TECHNICAL SUPPORT Problem-solving and technology savvy network management professional. Apply desi gn, deployment, and support knowledge across Microsoft Active Directory, Novell, Windows, and Cisco environments while supporting daily operations and corporate merger execution. * Proven ability to plan and manage IT capital expense budgets for network upgra des and maintenance. * Expertise in migrating stand-alone Novell and Microsoft servers into virtual s erver architectures. * Organized approach to network backup and recovery procedures for business cont inuity planning. * Strong technical history of rapid resolutions to outages while communicating w ith senior managers. CERTIFICATIONS ============== Certified Network Professional (CNP) Master Certified Novell Engineer (MCNE) Microsoft Certified Systems Engineer NT (MCSE) Cisco Certified Network Associate (CCNA expected March, 2011) TECHNICAL SUMMARY ================= OPERATING SYSTEMS: Novell 2.0 - 6.5, DOS 3.3 - 6.0, Windows 2000 - 2008 LANGUAGES: FORTRAN, BASIC, BAL, COBOL METHODOLOGIES: Structured TESTING TOOLS: Fluke NETOOL, Airmagnet SOFTWARE: Windows 7, Microsoft Office Pro, CamStudio, Ultraedit, 7Zip, HP Asset Management , Hyena, RDP, Cisco VPN Client, Open Range ITSM PROTOCOLS: IPV4, IPX HARDWARE: HP DELL (up to R900 series and Optiplex 980 I5), Super Micro Servers and Clone P 4 Workstations, Cisco Routers and Switches, Single and Multiple Stranded Cat5e/6 Cabling TOOLS: IPSCAN, Various Website Penetration Software PROFESSIONAL EXPERIENCE =======================

CSG SYSTEMS INTERNATIONAL, INC. (ACQUIRED DATAPROSE, INC.) - OXNARD, CA - 1998 T o 2010 LAN Administration & Management - CSG (2008 to 2010) Retained by CSG (global IT infrastructure service call support company with 4,00 0+ employees) after the acquisition of DataProse ($22M company with 130 employee s). Tasked with delivering key contributions to a 2-year project with scope of m igrating legacy applications from outlying locations to a new Omaha, NE data cen ter while maintaining the daily needs of network operations. Held site accountab ility for data backup and recovery procedures for business continuity planning. Assisted technical infrastructure groups, led migrations, and provided end-user technical support across 20+ servers and 80+ desktops. * Orchestrated efforts to improve the future stability and security of a busines s critical website application by leading the migration from a Windows 2000 IIS and a SQL2000 server design to a MS Server 2008 and SQL I configuration. * Rapidly resolved unforeseen application database outage by replacing RAID card , rebuilding array with spare drives, restoring data to SQL database, and partne ring with the SQL team to repair the database. * Delivered full LAN administration support for Windows Server 2003-2008 Active Directory through daily attention to all servers, creating users, modify group u se, and coordinating equipment inventory and deployment. * Maintained applications security compliance as a result of migrating applicati ons to Server 2008 VMware DMZ servers, including upgrading web components to sec ure versions and significant coding modifications. * Performed remote technical support for network, desktop, and network connectiv ity issues through use of remote diagnostic tools for modifying and repairing sy stems. IT MANAGEMENT & NETWORK ADMINISTRATION (1998 TO 2008) Joined organization in senior technology management role to oversee projects and daily operations. Accountable for all network operations in Dallas, TX and Oxna rd, CA, including routers, VPN, Email and anti-SPAM, servers, and workstations. Administered ARCserve backups, network load balancing, and database access secur ity. Managed and monitored the corporate technology and infrastructure profile w hile overcoming financial budget constraints. * Led successful migration of 80-node and 22-server Novell and Windows NT enviro nment to a new location over a weekend despite attempts by contractor to execute a fallback plan late Sunday afternoon; Migration completed with no business dis ruption and avoided $18K in contractor work. * Improved reliability and performance of data backup procedures by personally e nvisioning, researching, piloting, and eventually deploying a removable raid dis k drive backup system (RRDD) consisting of 36 hot swappable drives. * Enabled RRDD system to be fully functional by spearheading a prerequisite proj ect consisting of installing and implementing 1Gb NIC component on old servers. * Realized a 2GB minimum data backup rate across the network by using the ARCser ve backup to disk without a SAN I. EDUCATION ========= A.S. IN BUSINESS INFORMATION SYSTEMS, VENTURA COLLEGE - VENTURA, CA GENERAL STUDIES, CALIFORNIA STATE UNIVERSITY NORTHRIDGE - NORTHRIDGE, CA CERTIFICATIONS ============== Certified Network Professional (CNP) Microsoft Certified Systems Engineer (MCSE NT) Master Certified Novell Engineer (MCNE) Comp TIA Security + Cisco Certified Network Associate (CCNA - expected March 2011)

PROFESSIONAL ASSOCIATIONS ========================= Network Professional Association (NPA)