WAYNE BRYANT 14232 S. LaSalle St.

* Riverdale, Illinois 60827 * (708) 841-0272 * (708) 837-0189

wbd22118@westpost.net

Mail Services Supervisor with over 25 years of experience in the mail service in dustry and 17 years of management experience. DISTRIBUTION SUPERVISOR SUMMARY OF QUALIFICATIONS * Skilled and knowledgeable in all areas of the mail service industry, such as e xpress/overnight services, and messenger services. * Experienced in operating all mail service equipment, from basic tools to state -of-the-art equipment, including postage machines/meters. * Sharp management abilities and remarkable leadership skills. * Proficient in motivating and cross-training staff. * Impressive track record of improving processes, increasing the efficiency of p roduction, and decreasing labor cost. PROFESSIONAL EXPERIENCE OWNER, April 2009-Present CLAYTON NOTE FUNDING, INC. , Riverdale, Illinois A company that deals with the buying and selling of mortgage notes, structured s ettlements, and seller-financed business notes. * Locate people and businesses that want to sell their notes, offer them a lump sum of cash for the rights to receive their future payments, and then advertise those notes to buyers. MAIL SERVICES SUPERVISOR, September 2007-January 2009 AMERICAN MEDICAL ASSOCIATION (AMA), Chicago, Illinois The largest association of physicians and medical students in the United States. It has 245,000 members. * Provided support in monitoring and managing the daily operation of the mail ro om, which consists of 8 mail clerks, for the mail services manager; Offered serv ices for over 1,000 employees. * Assisted in establishing postal equipment training for employees; Completed re pairs on the association's current mail services machinery when necessary. * Arranged monthly postage reports using Microsoft Excel, ensuring that all AMA employees have been properly added to the database; Processed invoices for payme nts. MAIL SERVICES SUPERVISOR, June 1989-September 2007 AMA INSURANCE AGENCY, INC., Chicago, Illinois A company that provided health and life insurance and other products to AMA Phys icians and their families. The company revenue was over $1 million in 2007. * Directed incoming/outgoing mail for the agency, handling the processing of ove r 100,000 pieces of mail on a monthly basis; Served as a supervisor for 3 mailro om clerks. * Completed assignments relating to the copy center, fax services, shipping and receiving functions, and the setup of meeting and training rooms for meetings. * Carried out such responsibilities as hiring and training employees, scheduling , evaluating performances, providing salary recommendations, preparing reports, and tracking mail activity. * Cooperated with other AMA departments to discover and employ special mailing n eeds; Conversed with vendors to learn the latest equipment updates and receive p * MANAGEMENT * DISTRIBUTION * SHIPPING

riority servicing. * Selected and performed evaluations on equipment; Constructed a floor plan for the optimal flow of production; Originated the shipping ticket for expense alloc ations. * Collaborated with a separate manager to help utilize the company van in order to reduce the messenger service cost, producing a savings of over $200,000 per y ear. * Used a pre-sort service to cut postage costs by approximately $12,000 (annuall y); Performed research, calculated savings, proposed implementation, and obtaine d management approval. * Lowered overnight/express mail expense by locating suitable carriers; Tracked down and proposed mailing houses for bulk direct mail projects; Developed the ma ilroom for newly established entity. EDUCATION AND TRAINING TRAINING AND ACCOMPLISHMENTS * Certificates of Completion: o AHIT (American Home Inspectors Training), Waukesha, Wisconsin, 2010 o Management Training, including Human Resources and Writing Workshop, Customer Service and Effective Management Seminars; ITC-Electronics; Chicago, Illinois; 1 981-1983 o Kennedy-King College-General Curriculum, Chicago, Illinois, 1975-1977